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  • Telephone Etiquette PDF

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    Maria Sol
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    The document provides information about telephone conversations, including a partial dialogue to be completed, example sentences that could be used between friends or a secretary and customer, and questions about short audio exchanges. It focuses on completing a telephone call dialogue with provided sentences and identifying the level of formality in sample calls and when a message might be left. The content examines features of telephone conversations through interactive exercises.

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    The document provides information about telephone conversations, including a partial dialogue to be completed, example sentences that could be used between friends or a secretary and customer, and questions about short audio exchanges. It focuses on completing a telephone call dialogue with provided sentences and identifying the level of formality in sample calls and when a message might be left. The content examines features of telephone conversations through interactive exercises.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    34 views1 page

    Telephone Etiquette PDF

    Uploaded by

    Maria Sol
    The document provides information about telephone conversations, including a partial dialogue to be completed, example sentences that could be used between friends or a secretary and customer, and questions about short audio exchanges. It focuses on completing a telephone call dialogue with provided sentences and identifying the level of formality in sample calls and when a message might be left. The content examines features of telephone conversations through interactive exercises.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    1) Read the dialogue below. What is it about?

    Complete
    the telephone conversation with the sentences A-H.

    2) Look at the sentences in the table. Which could you hear in a telephone conversation
    between: two friends? A secretary and a customer?
    SPEAKER A SPEAKER B
     How can I help you?  May I speak to…,
    3) Listen to 3 short
     Who’s speaking, please?
    please?  It’s … telephone exchanges.
     I’ m afraid…is out of  Could I leave a Which one is formal? In
    the office right now. message?
     I’ll out you through. which one does someone
     Hi, Pat speaking  Hi. It’s…Can I talk to… leave a message?
     Sorry, he’s out.  Can you tell him to
    call me when he’s
    back?

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