TALK IS

CHEAP,
SPEAK.
 “To effectively communicate , we must realize
that we are all different in the way we perceive the
world and use this understanding as a guide to our
communication with others.”

-- Anthony Robbins
WHAT IS
COMMUNICATION?
 WHAT IS COMMUNICATION?

Communication is a process by which

information is exchanged between individuals
through a common system of symbols, signs,
or behavior.
(Merriam-Webster’s Online Dictionary)
 WHAT IS COMMUNICATION?

Communication is the process of

exchanging information usually
via a common system of symbols.
(Open Encyclopedia)
 WHAT IS COMMUNICATION?

Communication is the process of

sending and receiving messages, and it
occurs whenever we express ourselves
in a manner that is clearly understood.
(GLENCOE Speech by McCutheon, Schaffer, and Wycoff)
CHARACTERISTICS
OF COMMUNICATION
 CHARACTERISTICS OF
COMMUNICATION
Communication is constant.
Wherever we go, whatever we do, we always
communicate. Even in situations where we are
alone – contemplating, observing, thinking - we
communicate.
 CHARACTERISTICS OF
COMMUNICATION
Communication is interactive.
It is basic to have sender and a receiver in
order for communication to take place. In other
words, the message must be sent and received.
 CHARACTERISTICS OF
COMMUNICATION
Communication is irreversible.
It is difficult for us to repeat the transaction
in exactly the same manner it was experienced.
 CHARACTERISTICS OF
COMMUNICATION
Communication is complex.
It is definitely far more than just
talking and hearing. Its process will
demonstrate this complexity.
 CHARACTERISTICS OF
COMMUNICATION
Communication is learnable.
Despite the complexity of thee
communication process, there are skills that we
can learn to make our communication
effective.
COMMUNICATION
MODELS
 COMMUNICATION MODEL
(HAMILTON GREGORY)

channel
message
creates message interprets message

speaker interference listener

interprets feedback sends feedback

feedback
channel
 COMMUNICATION MODEL
(STEPHEN E. LUCAS)
situation

message
s s
i i
t channel t
u u
a a
t t
i i
o feedback o
n n

interference

situation
 COMMUNICATION MODEL
(MCCUTCHEON, SCHAFFER, AND WYCOFF)

MESSAGE
words, body RECEIVER
language and Intercepts and
SENDER
symbols that interprets
transmits
convey idea message;
message
transmits
feedback

FEEDBACK
words, body language
and symbols that
respond to the sender’s
message
 George: I mean the fellow's name. 
George: Condi! Nice to see you. What's
happening?  Condi: Hu. 
Condi: Sir, I have the report here about the
George: The guy in China. 
new leader of China. 

George: Great. Lay it on me.  Condi: Hu. 

Condi: Hu is the new leader of China.  George: The new leader of China. 
George: That's what I want to know. 
Condi: Hu. 
Condi: That's what I'm telling you. 
George: The Chinaman! 
George: That's what I'm asking you. Who is
the new leader of China?  Condi: Hu is leading China. 
Condi: Yes. 
George: Now whaddya' asking me for? 
Condi: I'm telling you Hu is leading China.  George: Then who is in China? 
George: Well, I'm asking you. Who is leading
China?  Condi: Yes, sir. 
Condi: That's the man's name. 
George: Yassir is in China? 
George: That's who's name? 
Condi: No, sir. 
Condi: Yes. 

George: Will you or will you not tell me the George: Then who is? 
name of the new leader of China? 

Condi: Yes, sir.  Condi: Yes, sir. 

George: Yassir? Yassir Arafat is in China? I George: Yassir? 

thought he was in the Middle East. 

Condi: That's correct.  Condi: No, sir. 

George: Look, Condi. I need to know the name of the new George: Who is the guy at the UN? 
leader of China. 

Get me the Secretary General of the UN on the phone. 

Condi: Hu is the guy in China. 

Condi: Kofi?  George: Will you stay out of China?! 

George: No, thanks.  Condi: Yes, sir. 

Condi: You want Kofi? 
George: And stay out of the Middle East! Just get me the guy at
George: No.  the UN. 

Condi: You don't want Kofi.  Condi: Kofi. 

George: No. But now that you mention it, I could use a
glass of milk.And then get me the U.N.  George: All right! With cream and two sugars. Now get on the
phone. 
Condi: Yes, sir. 
(Condi picks up the phone.) 
George: Not Yassir! The guy at the U.N. 

Condi: Kofi?  Condi: Rice, here. 

George: Milk! Will you please make the call?  George: Rice? Good idea. And a couple of egg rolls, too. Maybe
we should send some to the guy in China. And the Middle East.
Condi: And call who? 
Can you get Chinese food in the Middle East?
TYPES OF
COMMUNICATION
 TYPES OF COMMUNICATION

Intrapersonal Communication
It is communication within the
“self,” that is, a person communicates
with himself or herself.
 NATURE OF INTRAPERSONAL
COMMUNICATION
In this communication, a person is actively
involved in a symbolic processing of
messages. The person is both a sender and a
receiver of the message in an ongoing internal
process and providing feedback to yourself.
 NATURE OF INTRAPERSONAL
COMMUNICATION
This may also come in the following forms:
1. Writing
2. Making gestures while thinking
3. Sense-making
4. Interpreting non-verbal communication
5. Communicating with body parts
 IMPORTANCE OF SELF-TALK

1.It affects our performance.

2.It influences our communication with
others.
3.It makes a deep impact on our
personality.
 TYPES OF COMMUNICATION

Interpersonal Communication
It is mostly “dyadic,” that is, a person
communicates with another person, though
sometimes it may include others within a
group.
 INTERPERSONAL
COMMUNICATION
This is a formal or informal interaction in
the process of sending and receiving
information between two or more people.
It encompasses oral, written, and nonverbal
communication.
 PRINCIPLES OF INTERPERSONAL
COMMUNICATION
1. Interpersonal Communication is inevitable.
2. Interpersonal Communication is influenced/ affected
by culture and power.
3. Interpersonal Communication changes with
technology.
4. Interpersonal Communication involves rules.
 CHARACTERISTICS OF
INTERPERSONAL COMMUNICATION
1.It involves at least two people.
2.It needs feedback.
3.It does not need to be face-to-face.
4.It does not need to be intentional or planned.
5.It produces an effect.
6.It does not need to involve words.
7.It is affected by noise.
- Speaker-generated noise
- Listener-generated noise
- Environmental noise
 TYPES OF COMMUNICATION

Group Communication
It is basically composed of three persons or
more. This type may be better defined in terms
of the relationship between the sender and the
receiver.
 TYPES OF COMMUNICATION

Public Communication
This is larger than group communication.
In this type, the person speaks to an
audience in one-directional flow.
 TYPES OF COMMUNICATION

Mass Communication
It is purposeful especially when the audiences are
remote or when they cannot be gathered in one place.
Hence, there is a need for a newspaper, telephone,
cellular phone, radio, television and internet, among
others, in order to establish contact.