Professional Documents
Culture Documents
“No man is an island”. A phrase written and popularized by John Donne that we often hear from
other people, which is also very evident in our society today through the Bayanihan Culture. Another
thing that exemplifies no man is an island is our need to engage in a conversation. We are social beings
and we are into interaction. Conversation has been our routine from morning ‘til the time we go to sleep,
conversation that turns into healthy communication.
People and society developed through communication. It is one powerful tool that makes and
breaks the community. Among the different forms of communication, spoken has been the most
challenging. A person has to have a piece of solid knowledge of grammar and phonics to deliver a
meaningful and understandable speech. Thus, we need to study about Oral Communication. It will equip
the learners to confidently present themselves in front of the people and to also deliver necessary and
timely speeches in different occasions.
Module Content
1. Define communication;
2. Explain the nature and process of communication
3. Differentiate the various models of communication
4. Distinguish the unique features of the communication process
5. Demonstrate sensitivity to the socio-cultural dimension of the communication
situation with a focus on;
a. Culture
b. Gender
c. Social status
d. Religion
6. Discuss the function of communication
7. Ascertain the verbal and nonverbal cues that each speaker uses to achieve
his/her purpose.
1 LESSON
NATURE AND ELEMENT OF COMMUNICATION
Direction: Choose the letter of the best answer and write this on your answer sheet.
a. Speaker c. Response
b. Channel d. Feedback
3. Which of the following models of communication asserts that communication takes place
if and only if there is an overlap between the field of experience of the speaker and of the
listener?
a. Message c. Noise
b. Media d. Jargons
5. To convert a message into a group of words, symbols, gestures, or sounds that represent
ideas and/or concepts is called _____________.
a. Encoding c. Noise
b. Feedback d. Decoding
7. It is the process by which the receiver interprets the symbol used by the source of the
message by converting them into concepts and ideas.
a. Encoding c. Noise
b. Feedback d. Decoding
II. Discover
What is Communication?
The communication process revolves around the sender, receiver, and message. There are a lot of
factors that may affect the process which will be discussed in the proceeding lessons.
Homing Pigeon
Pigeons are characterized by their ability to navigate easily. Thus, they are used during
World War I and II to deliver message from one camp to another. This mode of
communication is also known as the Pigeon Post.
Radio
Guglielmo Marconi developed the first practical receivers and transmitter tho it was the
german physicist Heinrich Hertz who first identified radio waves. Radio was begun to
Pony
used Express
commercially used in 1900
During the Victorian era, there are horse riders appointed solely to deliver messages-
Telephone
they call it the Pony Express. Speed is the main concern of this service, therefore, as
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trip, the express provide an average of 75 horses that runs 10 miles on an of the
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speed.
telegraph.phones were called Simon Personal Communication (SPC), it was created by
Email
IBM in 1992 but was not launched to the public until 1994. Though it was not sleek,
compact,
Ray Tomlinsonand as is
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credited withweinventing
have now,theitmodern
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several elements
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COMMUNICATION
Telegraph
staple to the PROCESS
following smart phones released.
who chose “@” as a symbol denoting that one computer is sending a message to
another computer.
In 1830’s, Samuel Morse(1791-1872) developed telegraph- a device for transmitting
and receiving messages over long distance. It used telegraphic codes transmitted over
radio.
Speaker- The person creating and transmitting the message; also called sender, source
Listener- The receiver of the message; analyzes, understands, and interprets the message
sent
Message- The element transmitted in a communication process
Channel- It is the pathway through which the message travels. The channel may be oral,
visual, and/or audio-visual
Encoding- This is the process of planning out and delivering the message
Decoding- The process of interpreting the message. Decoding results may be different for
the different listeners. There are a lot of factors that may affect decoding such as; the
environment, the speaker’s voice, the knowledge of the listener, it all adds up to how the
message will be understood.
Feedback- It is the return process of communication. The feedback will depend on how
the receiver understood the message of the speaker/sender. It may be positive or negative.
Noise- It refers to all the hindrance that blocks or affects the communication process.
This can be physical or psychological.
Classification of Communication
Informal Form
Forms of communication
Verbal Communication
1. Volume
This refers to the loudness of the voice. Modifying the voice into loud or soft helps the
speaker deliver a message effectively to the crowd. Needless to say, the size of the crowd
and place, as well as the audio aid used are factors to consider when talking about
volume.
This refers to the frequency of the voice. The speaker may modify his/her voice to make it
high or low depending upon what he/she is saying.
4. Stress
This refers to the emphasis given to a word. Aside from saying the word over and over
again, the speaker can give it emphasis through stressing. He/She can stress a word by
varying the volume and pitch of his/her voice.
5. Phrasing
Phrasing is how the words are grouped. Pausing is one way of phrasing. The grouping of
words is based on how or what the speaker wants to communicate to the audience.
6. Speed
This refers to the pace of the speaker. Going fast and slow can vary depending upon the
message the speaker wants to convey to the listeners.
Non-Verbal Communication
1. Visual
Posture
Speaker should stand dignified and with formality, if appropriate, he/she can bend forward
or backward.
Gestures and body movements add impact to the speech being delivered by the speaker.
As an example, a small nod and putting out a hand may mean that the speaker is
encouraging someone from the crowd.
Facial Expression
Facial expressions are very important in delivering a message. One cannot talk about
painful experiences without making a sad face. The message would not make sense or
may appear confusing if the words and the facial expression of the speaker do not
coordinate with each other.
Eye Movements
Eye contact is a vital gesture in the communication process. This means that the speaker is
acknowledging the presence of his/her audience and he/she wants to hand them the
emotions of every word he/she says.
This is the distance the speaker and the listener have. It may vary depending upon the
depth of the relationship of the people involved in the communication process. Each one
of us has a personal space, an invisible bubble, that we feel like ours and do not wish to
be intruded upon.
Tactile
Olfactory
Gustatory
Digital Discovery
To further understand the Communication Process, you may watch this
video https://www.youtube.com/watch?v=4Z1BIeje_ko
III. Connect
I. In your notebook, use a diagram to explain the flow of the communication
process as well as the roles of each element.
This is how your activity will be graded;
Comprehensiveness and vividness of explanation
Usage of a proper diagram
Neatness of work
II. Provided with the video link of Dananjaya Hettiarachchi, you will critic
his speech.
What should you pay attention to?
Nonverbal cues and what they mean
Purpose
The message of the speech
The Phrase that is given emphasis
Level of communication
IV. Establish
V. Internalize
Think of how many things can be resolve if people will communicate, and
communicate with empathy, understanding, and without any biases.
References:
Exploring Grammar and Literature Oral Communication in Context.
Redoblado, Simoun Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12
Approach. Dividina, Jose B. 2016. St. Augustine Publication
2
LESSON
2
0 Communication Models
Direction: Choose the letter of the best answer and write this on your answer sheet.
I. Share
10 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Communication takes place between the sender and the receiver, how do you think
communication takes place if there is a crowd simultaneously speaking?
II. Discover
Many scholars tried to present a communication model to make the students understand how
each element of the process interacts with each other. Studying these models can provide us a
holistic understanding of the process of communication. The following are the communicative
models;
Linear Model
Interactive Model
Transactional Model
Gatekeeper Model
Ecological Model
A. Linear Models
There are two types of the linear model, one by Laswell (1948) and the other by Shannon
and Weaver (1949)
Laswell’s Model
Figure 1
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In this model, the sender communicates with the receiver through a one-way channel. The best
example of this model would be radio and television broadcasting. The listeners receive the
information from the broadcast and process what they heard but there is no mean for immediate
feedback. Further examples of the linear model are the information communicated through
magazines, newspapers, or books.
Figure 2
Shannon and Weaver’s model is much like Laswell’s but they added the hindrance in message
transmission.
Consider this example; you are at a symposium, the speaker on stage is talking about an
important issue which you should be listening to. It is already 11:00 and your stomach starts to
grumble. As you listen to the speaker, you can hear what he what saying but the only thing that is
in your mind is the food you are about to eat for lunch.
Many factors affect the understanding of the message; noise, heat, sound system malfunction,
and many others.
B. Interactive Model
Figure 3
While the linear model perceives the communication process as something that is one-way,
Scharmm’s interactive model says otherwise. It perceives the communication process as a
dynamic exchange of messages. The key element of this model is the feedback: the reaction to
12 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
the message. Through feedback, the communicator and the recipient can clarify and develop
ideas in their conversation.
C. Transactional Model
Figure 4
This model is much complex than linear but does not count for a situation in which the sender
and the receiver exchange ideas. The transactional model, presented in Wood (2009), responds to
this flaw. It presents a realistic view of the communicative process; a spontaneous, rapid flow of
ideas. The transactional model also takes into account the personal and professional background
of the people involved and also the changes that occur in the environment.
Figure 5
The Gatekeeper Model can be the representation of Mass Media. This model means that
information is disseminated in a controlled manner. Newspaper, TV, Radio, and Internet have
access to information but they can control what will be released to the public, therefore making
media a gatekeeper of communication.
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E. The Ecological Model
Figure 6.
Out of the five models, Foulger’s Ecological model is the most complex. This model expounds
on the role of the creator (mass media, as well as the individuals and groups that control these
outlets of information). Language and context is also a big factor in the process. Some groups
develop jargon exclusively for their group so that they can converse precisely.
III. Connect
Activity I. Determine what communication model is exemplified in the following situation.
______________________1. A business meeting
______________________2. A speech delivered by an expert in front of the student body
______________________3. Shiera is talking to a friend while the concert is on-going.
______________________4. Annie cannot understand the topic because a lot of jargon is used
in the conversation.
______________________5. The DJ read the comments and responded with his/her opinions
______________________6. A group of friends are conversing about their next vacation
______________________7. An employee presenting his/her proposal in a business meeting
______________________8. The reporter is stating facts about the pandemic
______________________9. Trinie is lost in a foreign city, when she asked direction she cannot
understand the language.
______________________10. Harvey is trying to explain the math problem to his friends.
Activity II. Represent the situation in a model. Make sure to label the bubbles properly.
Meredith travels to Korea with her assistants for a business meeting. They presented a proposal
for the possible investors of their company. They exchanged ideas about the ventures that they
will do and closed the deal before the meeting adjourned.
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IV. Establish
V. Internalize
A Hospitality student unintentionally sat on the Engineering student’s plates. They started
to argue, “Why did you sat on my plates?” the Engineering student angrily shouted. “Did
it shatter? I’m gonna buy you new plates if you want.” The Engineering student looked at
the Hospitality student confused.
It is always important to make sure that you and the person you are talking to are on the
same track.
References
3 LESSON
Communication Skills
1. What is communication?
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2. How does communication take place?
3. Would you rather be a listener or a speaker?
4. How will you know if people are really paying attention to what you are saying?
I. Share
This game will involve every one, the teacher will be giving instructions that the students
should follow. The game will take place in two circumstances; first, everyone is muted and only
the teacher is talking and second, everyone’s unmuted and with the laptop playing a song.
II. Discover
Listening
Listening involves not just hearing what the other person has to say but also
understanding what the person meant. If in any case, the message of the person speaking
does not reach you right, you must gain clarification first to respond appropriately.
Providing feed without a vivid understanding of the message might create a
misunderstanding.
Non-Verbal Communication
We have discussed
what non-verbal
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communication is, here we will understand how it must be used for effective
communication.
Our words are just 7% of the whole message we want to convey to our audience
or listeners. Therefore, making non-verbal communication more important. Our stance,
simple hand movement, and eye contact contribute a lot to making our message vivid to
our listeners. Say, for instance, if you want to encourage someone into opening up, you
may stand or seat more relax so that you will not create an awkward vibe.
Less talk, less mistake. This has been proven by a lot of speakers. There are times
that someone will just create a pit by saying a lot of words that will just make his/her
message vague.
Be sure to say what you mean, be concise and precise of what message you want
to convey.
Empathy
Be open-minded
Confidence
17 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Speaking with confidence can make someone believe in your words and believe
that you will do what you say. Remember to always listen to the other person, confidence
does not mean you are a person to talk to throughout.
Feedback
The audience perception of the speaker is the key to determining the effectiveness
of a message. Thus, the speaker should be credible, persuasive, and convincing enough to
go beyond variables he cannot control. Age, for instance, is an important factor in
determining how the audience perceives the message. TV Personalities control to a
certain extent, how old they look. They dye their hair to rid of the gray; some wear wigs
and apply to make up to look more beautiful and youthful.
Education level, income, reputation, credibility, and place from which one comes
are also extremely factoring in persuasion.
1. Competence
The audience evaluates the speaker as to their knowledge of the subject
matter talked about as well as his experience in the topic. Some of the criteria are his
educational qualification, personality, physical outlook, preparation, and stage
mannerisms. It is the measure of his capability or his track record. (Verderber, 1991)
2. Trustworthiness
This covers the reliability of the speaker. Is the speaker walking the talk?
It is very important that whatever comes out of the speaker’s mouth can be seen in his/her
lifestyle.
3. Dynamism
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It is the electricity of life. He is like a dynamo that generates power. It is
similar to aggressiveness, enthusiasm, force, energy, and loud/soft rhythm.
4. Power
The physical figure standing before an audience depicts power. His
appearance, social status, and title add up as a plus factor for the audience to listen and be
persuaded to behave.
5. Goodwill
As a speaker, he/she must exhibit sincerity. Also, the speaker must be fair
and truthful in his/her speech.
6. Idealism
The speaker is evaluated as having values worthy of emulation.
7. Empathy
Barriers of Communication
A. Sender-oriented
2. Noise
In the context of oral communication, this refers to the sounds that impede the
transmission of ideas. In the context of nonverbal communication, noise may also refer to
facial expressions or bodily gestures that distract the receiver from understanding the
message.
This occurs when the sender uses terms that are suggestive or ambiguous in
meaning. This blurs the true content of the sender’s message. Also, the sender may use
terms that understate or exaggerate the idea. Or the terms may be too difficult for the
receiver (if his/her vocabulary is very limited)
Here, the sender reveals too little or too much information. In the case of the
former, the receiver will struggle to fill in the gaps of the message. In the case of the
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latter, the receiver will not be able to process the ideas efficiently.
B. Receiver-oriented Barriers
This happens when the receiver fails to remember points from the sender’s
message. If the receiver does not retain ideas well, he or she will get lost in the flow of
the sender’s ideas.
2. Inattentive listening
This happens when the receiver pays little or no attention to the sender’s message.
This may be because the receiver is not interested in what the sender is saying, or the
receiver is thinking of other things while the sender is speaking. Inattentive may be
caused by the resistance to change or difference in position.
3. Tendency to evaluate
Here, the receiver judges the validity of the sender’s message even before finishes
communicating. In this case, the receiver does not pay attention to the rest of the sender’s
message because the receiver has already rendered judgment. A hasty evaluation may be
caused by the receiver’s attitudes, prejudices, or knowledge that conflicts with the
sender’s message.
1. Use appropriate language. Choose the best terms to convey your ideas.
2. Make the delivery of your message clear. Avoid using filler words like “maybe”,
“a little bit”, or even “um”. Make your message concise.
3. Send consistent signals. Your nonverbal cues should be synchronized with your
verbal delivery.
Digital Discovery
To further understand the barriers in the communication process, you may
visit this link: https://www.youtube.com/watch?v=slq1nAhZuqE
20 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
III. Connect
Activity II. Read the given selection then answer the questions that follow.
1. Did you read the passage with ease? If yes, how so? If no, why?
2. Do you think all people will read and understand the passage easily?
IV. Establish
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o Nonverbal Communication
o Be clear and concise
o Empathy
o Be open-minded
o Confidence
o Feedback
Here are the speaker factors in communication
o Competence
o Trustworthiness
o Dynamism
o Power
o Goodwill
o Idealism
o Empathy
There are two kinds of barriers, sender-related and receiver-related.
o Sender-related
Poor structure of the message
Noise
Faulty use of words
Inappropriate quantity of information
o Receiver-oriented
Poor retention of ideas
Inattentive listening
Tendency to evaluate
V. Internalize
Pride is the problem. Communication is cure. Learn to empathize with other people.
References:
22 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Exploring Grammar and Literature Oral Communication in Context. Redoblado, Simoun
Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12 Approach. Dividina,
Jose B. 2016. St. Augustine Publication
4
LESSON
Intercultural Communication
I. Share
Read and analyze the poem below
The tower of Lebab -top of the tower,
A dream A powerful cry to the skies that
At the top of the hour- Hovered: “We have fixed it!”
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Said the poet Duckworth
Flashback to the genesis of Black to white, white to brown;
Man’s arrogance, those sinister
Plans of astronomy or divine Crosses and caliphates all around-
Correspondence; The sight surrounding the tower
That’s ending millennia of mayhem,
“We have fixed it!” Meaning structures destroyed by the eleventh.
Flash forward to a
Revelation of worldwide Smiles, not smoke, permeate
Proportions, powered by The perimeter; where confusion
Fiber optics and renewed Once blazed, comprehension
Relationships alike. Now stays. The essence of the tower
Is trade, an exchange of problems
Pride was the problem, For ways.
Communication is the cure.
No trumping this palce; walls protect,
What could twist the tongue Not select. Let every nation describe
To take such deadly directions The foundation! Solidaridad, tongyi, unite,
Into disarray? What could tie eenheid, wahda, unidade, pagkakaisa.
Our tongues together to pursue
The common cause of co-existence? Peace, perhaps is the apex.
Behold, the tower of languages
Dialogue (or lack of it) Ending barriers and brokenness.
“Conversation rules a nation,”
1. How would you describe the tower that the poem is referring to?
2. Is this a literal tower, or does it have any figurative meaning? What is the overall theme
of the poem?
II. Discover
Each country
has its distinct culture
and language. Most of
us have social norms
which can only be
understood by locals.
We have
learned how to use
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verbal and nonverbal communication strategies properly. In discussing those topics, we assume
that the participants of the communication process have the same language. But what happens if
people from different cultural and linguistic origins interact with each other? Do you think there
will be problems in understanding one another?
1. Knowledge
If we are unaware of the customs and values of a certain culture, we may fail to communicate
properly with individuals who practice that culture. To interact well with persons from foreign
countries, we need to be aware of their cultures. If we encounter a foreign classmate or even a
foreign audience, we can research their culture so that we shall know how to deal with them
accordingly.
2. Skills
Having attained cultural knowledge, we can perform actions appropriate to the culture’s specific
norms. On a concrete level, we can respectfully express our ideas, using grammatical
competence in the foreign language, as well as use nonverbal cues and other communicative
strategies unique to a foreign culture.
3. Attitudes
From an affective standpoint, we also need to show a tolerant disposition towards people of a
different culture. If we harbor biases or prejudices, we shall not be able to communicate
properly. However, if we adopt a respectful attitude towards any culture, we shall be able to
interact with any individual without difficulty.
How to conduct Intercultural Communication Properly
To conduct intercultural communication properly, observe the following;
1. Be conscious of your own culture
The first step towards respecting other cultures is to appreciate our customs, values, and
practices. Feel the pride of showing others our good traditions and culture.
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2. Be open-minded towards other culture
If we are appreciative of our own culture, we can understand that other people behave the way
they do because they are also influenced by their customs and norms. Thus, we adopt an attitude
of tolerance and respect. Other cultures will cease to be the object of derision and ridicule; rather,
they will become groups worthy of acceptance.
III. Connect
Activity I. Learn more about other people’s cultures. Research on the common greetings of
the groups of people listed in the box. Aside from the language what other actions are peculiar
among them when they meet new acquaintances? For example, do they offer their hands? Do
they bow their heads?
1. Filipino
2. Japanese
3. Hindu
4. American
5. Korean
Activity II. Research on what hate crime is, and mention races that are subjected to this.
Make a two-paragraph speech that will be delivered in front of the class.
These are the factors that will be considered in grading;
Usage of information (information are comprehensively explained and used
correctly to build up the speech)
Concrete and relatable examples
Delivery of the speech (Tone, Modulation, Gesture, Expression)
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IV. Establish
V. Internalize
Culture is the foundation of who we are. It is our distinction from the rest of the world.
It may be vague as to how we should always abide despite of not understanding but
we learn to respect it.
References
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What Is This Module About?
Oral communication as what Management Study Guide defines it is communication
through mouth. It includes individuals conversing with each other, be it direct conversation or
telephonic conversation. According to the Study Guides of Management, it concerns a mutual
interrelation of understanding and is an integral function of business management which includes
staffing, expressing, lay-outing, organizing, and enforcing.
This module will encapsulate the different functions of communication. This module
aims to introduce, discuss, and demonstrate the different functions.
Module Content
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1 LESSON
Function of Communication: Regulate and Control
Direction: Read the following text taken from the excerpt of THE HOBBIT by J.R.R
Tolkien.
By some curious chance one morning long ago In the quiet of were the world, when there was
less noise and more green, and the hobbits was still numerous and prosperous, and Bilbo Baggins
was standing at his do. After break fast smoking an enormous long wooden pipe tnat reached
nearly down to his woolly toes (neatly brushed)-- Gandalf came by. Gandalf! If you had heard
only a quarter of what I have heard about him, and I have only heard very little of all there is to
hear, you would be prepared for any sort of remarkable tale. Tales and adventures sprouted up all
over the place wherever he went, in the most extraordinary fashion. He had not been down that
way under The Hill for ages and ages, not since his friend the Old Took died, in fact, and the
hobbits had almost forgotten what he looked like. He had been away over The Hill and across The
Water on business of his own since they were all small hobbit-boys and hobbit-girls. All that the
unsuspecting Bilbo saw that morning was an old man with a staff. He had a tall pointed blue hat,
a long grey cloak, a silver scarf over which his long white beard hung down below his waist, and
immense black boots.
“Good morning!" said Bilbo, and he meant it. The sun was shining, and the grass was very green.
But Gandalf looked at him from under long bushy eyebrows that stuck out further than the brim
of his shady hat.
“What do you mean?” he said. "Do you Wish me a good morning, or mean that it is a good
morning whether I want it or not, or that you feel good this morning; or that it is morning to be
good on?"
“All of them at once," said Bilbo. "And a very fine morning for a nine of tobacco out of doors,
into the bargain. If you have a pipe about you, sit down and have a fill of mine! There's no hurry;
we have all the day before us!” Then Bilbo sat down on a seat by his door, crossed his legs, and
blew out a beautiful grey ring of smoke that sailed up into the air without breaking and floated
away over The Hill. “Very pretty!" said Gandalf. "But I have no time to blow smoke-rings this
morning. I am looking for someone to share in an adventure that I am arranging, and it's very
difficult to find anyone."
“I should think so- in these parts! We are plain quiet folks and have no use for adventures. Nasty
disturbing uncomfortable things! Make you late for dinner! I can't think what anybody sees in
them," said our Mr. Baggins, and stuck one thumb behind his braces and blew out another even
bigger smoke-ring. Then he took out his morning letters and began to read, pretending to take no
more notice of the old man. He had decided that he was not quite his sort, and wanted him to go
away. But the old man did not move. He stood leaning on his stick and gazing at the hobbit
without saying anything, till Bilbo got quite uncomfortable and even a little cross.
“Good morning!" he said at last. "We don't want any adventures here, thank you! You might try
over The Hill or across The Water." By this he meant that the conversation was at an end.
What a lot of things you do use Good morning for!" said Gandalf. "Now you mean that you want
to get rid of me, and that it won't be good
till I move off."
29 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Answer the following questions.
I. Share
Directions: Share your thoughts on the class regarding the following;
1. What is a memorandum?
2. Why do you think a memorandum is given to an employee?
3. Why is a job description important?
II. Discover
Regulation and Control
This function is mostly exhibited in a corporate setting wherein the head of the company
or business uses strategies to specify to the employees the things expected from them.
Communication opens the way for clarification which allows employees to interact with
their managers. A customer service department asks customers to fill out questionnaires on
satisfaction as to the quality of service rendered. A good business letter can be sent to introduce a
company branch and its promotional products as well as its newly introduced products.
Communication, therefore, is vital for the employees who work together harmoniously on a
project. They may interact both at work and outside the workplace.
30 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Figure 1. Example of a memorandum (retrieved from https://www.google.com/url?sa=i&url=https%3A%2F
%2Fblog.hubspot.com%2Fmarketing%2Fhow-write-
memo&psig=AOvVaw0etEBjkeUsh8tnSy0FBMtP&ust=1625283049207000&source=images&cd=vfe&ved=0CAoQjRxqFwoTCKCp-
am5w_ECFQAAAAAdAAAAABAY
Parts of a memorandum
1. Heading
This part contains the name of the company, it also includes “to” and “from”. It also
advised that the receiver should be addressed in his/her complete name and correct
job title. The subject of the memo is also included in this part. Make sure to be
concise and specific in stating the subject.
2. Subject and Date
The subject of the memo should be concise and specific. It is not a complete sentence
rather a short phrase which indicates describes the content of the memo. The date is
also important so that the actions will be addressed when it is needed to be addressed.
3. Message
The main body of a memo. This describes comprehensively what the memo is about.
It has three parts;
Introduction
The message represents the main idea in the first paragraph. it is
called the background of the information.
Detail
In the second paragraph, you should write details about
information to support the introduction. It should be logical and separate
into the paragraph.
Response
It is called the action statement. In this paragraph, you should state
the action you want to reader to take, Action you will take, Action that you
are requested to take, Deadline, etc.
31 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Figure 2. Example of a job description ( retrieved from https://www.google.com/url?sa=i&url=https%3A%2F
%2Fslideplayer.com%2Fslide
%2F4779927%2F&psig=AOvVaw0XeH9zqv6s9PKzQULaHaES&ust=1625284321607000&source=images&cd=vfe&ved=0CAoQjRxqFwoTC
OjYwYm-w_ECFQAAAAAdAAAAABAo )
A job description is a document that contains the specification of the employees’ work. It
includes the nature, hours, and environment of work. It is basically what the company expects
from the employee upon starting. It also identifies the qualification a person needs to possess to
get hired. A good job description will tell the applicant what is needed and expected from
him/her.
III. Connect
Activity I. Respond to the memo given below.
32 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Title
Subject and date
Designated receiver
Write who the response is from
Subject
Body
Closing Statement
1. What do you think will happen if business owners will not regulate and control the
workplace?
2. Why do you think memoranda are sent?
3. Why is job description important?
IV. Establish
V. Internalize
Control and Manipulation are two different things; control gains order, manipulation
gains deceit.
References:
University of Minnesota open Libraries
33 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Exploring Grammar and Literature Oral Communication in Context. Redoblado,
Simoun Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12 Approach.
Dividina, Jose B. 2016. St. Augustine Publication
34 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
2
LESSON
Function of Communication: Social Interaction and Motivation
Humans are social beings. We talk, and we want to be heard- not just be heard but be
understood. We also use conversing to build, strengthen, and even end a relationship.
In this lesson, we will learn ways how communication benefits us in social interaction.
I. Share
II. Discover
Social Interaction
35 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Cooperation
Competition
Social Exchange Theory
- This theory argues that people bond, interact, and form relationships based on their
interpretation of what’s in their best interest.
- It is a socio-psychological and sociological perspective that explains social change and
stability as a process of negotiated exchange between parties. This doesn’t just refer to
the physical goods we can exchange but also intangible elements.
Example:
Cooperation
- As Merriam Webster dictionary defines it, is the actions of someone who is being helpful
by doing what is wanted or asked for: common effort. Any group behavior is an example
of cooperation: Coerced, voluntary, and unintentional.
- Coerced cooperation is forced, such as in the draft. Citizens are forced to go to the
military whether they like it or not.
- Voluntary cooperation is from people’s own volition. They have a choice of not doing the
act but decides to do so.
- Unintentional cooperation is when people do not intend to cooperate but end up doing so.
Competition
- Competition is a contest between people or groups of people for control over resources-
both literal and symbolic meaning.
Unlike cooperation, competition arises whenever two parties strive for an opposing goal or
resources which cannot be shared.
Motivation
36 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
example: by communicating to sales agents and branch managers that they’ll receive a bonus if
they reach their annual sales quota, they will help the company improve its sales target.
From the last study of Dale Carneige, less than 25% of non-management
employees are fully motivated and engaged. This is an issue that must be paid attention
to. If employees do not have the reason to work hard, why would they? Management
should create even simple ways to effectively motivate all the employees. Here are five
ways to motivate them to do their best.
2. Listen
Listen to the wants and needs of the employees. This doesn’t mean that all
requests should be granted rather you are creating an atmosphere wherein employees will
feel that their needs are being heard at work. People like their voices to be heard, so no
matter how silly or unrealistic the suggestions maybe, listen.
37 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
5. Create a good culture
Make sure that the workplace is a decent place to be. Offering a competitive
salary and benefit would not be enough, it should be people that genuinely enjoy working
together.
III. Connect
Activity I. Watch the short clip provided from the movie “FROZEN”, describe the social
interaction with each character present in the clips. List at least five (5) and describe why you
arrived in the kind of social interaction you write. Here is the link for the clip
https://www.youtube.com/watch?v=2chgjFVpRiA.
Example:
Anna and Elsa
Cooperation- Anna agreed that Elsa should follow the voice.
Activity II. Imagine you are a team leader for a company. What merit/reward system would
you implement. Discuss this activity with a partner.
IV. Establish
V. Internalize
38 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
References
Exploring Grammar and Literature Oral Communication in Context.
Redoblado, Simoun Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12
Approach. Dividina, Jose B. 2016. St. Augustine Publication
3 LESSON
Functions of Communication: Information and Emotional
Expression
I. Share
Extemporaneous speech. The students will be given topics on the spot about the current
events. They will be given 1 to 2 minutes to speak about their opinion or thoughts on the topic.
o Political
o Entertainment
o Education
o Health and health services
II. Discover
Information
This function of communication is one of the most important ones. This aims to relay
statistics, findings, concepts, and processes. These are knowledge that can be useful in some
situations that will benefit the person. Relaying information can be as serious as knowing the
origin, composition, and findings on SARS-COV 2 or some less serious information which is
also as important to know as the one mentioned before.
The informative speech should be focused on a narrow topic thus making the audience
understand what is being discussed. A broadly chosen topic usually entails different kinds of
information, which might complicate the informative quality of the speech and confuse the
audience.
39 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Always remember to keep your key points few. Use these few points to develop and
organize the structure of the speech which concludes the introduction, body, and conclusion.
This will provide a trajectory that will guide the audience as the speaker elaborate the key points
of information.
Emotional Expression
This function of communication is used by the speaker to move another person to act.
The speaker communicates and appeals to the listeners’ emotions and feelings to encourage them
to act in a particular direction. Sometimes, the speaker uses a picture of the devastation of
starving children (and such) to affect the emotion of the audience.
Buhler’s communication model consists of three elements: the speaker, the receiver, and the
topic. It also resembles the linear framework.
40 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
This focuses on the context. The referential function becomes dominant in
cases when the circumstances (time, place, culture) surrounding the message are
most significant in the communicative process.
Metalingual
This function focuses on the code (or language) being used.
Phatic
This function focuses on the contact between the speaker and the listener.
Poetic
This function focuses on “the message for its own sake.”
Digital Discovery
To further understand the Functions of Communication, you may visit this
link: https://www.youtube.com/watch?v=5Rim7uq8TS8
III. Connect
Activity. Write an informative script about a recent happening in the country. Record yourself
presenting the script. It can be a vlog type or a formal news anchor style.
41 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Analysis and content (Were the content informative? Was there sufficient use of
logical facts, examples, and/or expert opinion?)
Organization
Language Style (Was the language precise, grammatically correct, and vivid? Did
it reinforce the ideas of the speech?)
Vocal delivery (Was enunciation clear? Was volume appropriate? Was there
sufficient variety in rate, pause, and pitch?)
Physical Delivery (Did the speaker exhibit poise and confidence? Were gestures
varied, movement motivated, and eye contact direct? If a notecard was used, was
it an unobtrusive part of the delivery?)
IV. Establish
V. Internalize
We all want to be heard. You just have to find the right pair of ears who will never get tired.
References:
42 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Exploring Grammar and Literature Oral Communication in Context. Redoblado, Simoun
Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12 Approach. Dividina,
Jose B. 2016. St. Augustine Publication
43 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
What Is This Module About?
Communication goes beyond knowledge of elements like sender, message, and receiver. At its
very essence, communication is an act or a process that produces results. It is crucial for us then, to be
aware of strategies that make the communication process efficient and effective. By mastering the tactics
of communicating with various audiences- small groups, large groups, and even the self- we can
competently convey our insights properly.
One way to understand speech contexts is to look at the key players or participants involved. If
we understand who is taking part in the communicative situation, we shall understand how the flow of
ideas and formality of communication will take place.
The reaction of the audience or the recipients of the message are key factors in the
communicative process. The effectiveness process. The effectiveness of communication is very much
affected by the person or person that you are interacting with- whether a small group of people, a large
audience, or even just one individual you are talking with.
Module Content
Intrapersonal Communication
Interpersonal Communication Specifically Dyad and Small group
Public Speaking
Type of Speech Style (Intimate, Casual, Consultative, Formal, Frozen)
Communicative competence strategies in various speech situations
44 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
distinguish types of speech styles
identify social situations in which each speech style is appropriate to use
observe the appropriate language forms in using a particular speech style
respond appropriately and effectively to a given speech
engage in a communicative situation, using acceptable, polite, and meaningful
communicative strategies
explain that a shift in speech context, speech style, speech rendition, and
communicative strategy affects the
following:
language form
duration of interaction
relationship of the speaker
role and responsibilities of the
speaker
message
delivery
45 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
1 LESSON
Type of Speech Context
Direction: Choose the letter of the best answer and write this on your answer sheet.
a. Ceremonial c. Informative
b. Persuasive d. Demontrate
6. This requires convincing voice
a. Ceremonial c. Informative
b. Persuasive d. Demontrate
46 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
I. Share
Work with a group, create a tableau about the following;
Facebook
Instagram
Twitter
Tiktok
Youtube
Assign someone from the group to draw and take a picture of it and send it to the
teacher. The teacher will be displaying it on the screen so that the other group will
see and they have to guess what the tableau represents.
II. Discover
“Communication is the bridge between confusion and clarity”
-Nat Turner
Intrapersonal Communication
47 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
feedback, environment, context, and interference) as transactional, but all the interaction
occurs within the individual (Sheletsky, L.J., 1989). Judy Pearson and Paul Nelson added
that intrapersonal communication is not only your internal monologue but also involves
the effort to plan and arrive at a decision (Pearson, J., and Nelson, P., 1985). From
planning to problem-solving, internal resolution, and evaluations, and judgments of self
and others.
Without mastering the art of communicating effectively with oneself, one cannot
communicate effectively with the outside world. In that sense, intrapersonal communication is a
prerequisite to effective interpersonal communication.
Interpersonal Communication
Basing on the study of Hargie (2011), people with a higher level of interpersonal skills
are proven to adapt better to stress, have greater satisfaction in relationships, have more friends,
and have less depression and anxiety. Prolonged isolation has been shown to severely damage a
human (Williams & Zadro, 2001). Long isolation can also cause humans to have social anxiety
and awkwardness whenever put in a crowd.
a.2.1 Dyad
Figure 1
48 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
This model involves two parties, the sender and the receiver which will eventually switch
roles since communication is a dynamic process. There is a constant interchange of feedback
along the process of communication.
The term “small group communication” refers to communication that occurs within
groups of three to 15 people (Evans, M., 2019). The people who gathered in a small group are
connected through a common purpose, mutual influence, and shared identities (University of
Minnesota Libraries Publishing). While interpersonal communication focuses more on
relationship-building, a small group is focused on task completion or accomplishment.
Two influences are affecting the structure of a small group- internal and external
influence. An internal influence, members play a role in initial group formation. The person who
is well-informed and motivated about the purpose and goal of the group has the highest
possibility to be the leader. External factors such as group size, task, and resources affect the
group. Some of the groups will have more control over the resources and other external factors
through decision-making.
Figure 2
The above figure shows centralize and decentralize small groups. The wheel is an
example of a centralized structure, while the circle is decentralized. Research has shown
that centralized groups are better than decentralized groups in terms of speed and
efficiency (Ellis&Fisher, 1994). Decentralized groups are more effective at solving
complex problems while centralize groups emerge in activities wherein collaboration is
the primary goal.
Public Communication/Speaking
49 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
is done for a specific purpose- may it be to inform, to demonstrate, to pursue, or to conduct a
ceremony. The speakers’ information can come from a variety of resources- private researches,
government statistics, published studies, academic courses, interviews, personal experiences, etc.
1. Ceremonial
Ceremonials are public speaking with emotional attachments. It consists of
speeches about special occasions such as birthdays, weddings, and such.
2. Demonstrate
The purpose of this type of public communication is to leave learning to the
audience on how to accomplish something. It focuses more on speaking precisely and
clearly about an action.
3. Informative
Its purpose is to disclose facts or ideas to the public. Disseminating crucial
information is an integral part of this communication. Mass media- TV, radio, is also part
of this type of public communication.
4. Persuasive
This type requires a convincing voice. Its purpose is to move the crowd into doing
action either for the benefit of the speaker or inclined to his/her propaganda. The best
example of this public communication is political speeches. Politicians or candidates
speak in front of the mass to gain their support or vote during the election period.
Digital Discovery
To further understand the Different Types of Speech context, you may
watch this video https://www.youtube.com/watch?v=p_hYVsH7CAc
III. Connect
Ask two from your family member, and interview his/her strategies in developing his/her
interpersonal and intrapersonal skills in the workplace. Have a video recording of your interview,
after seeking the permission of your interviewee.
50 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
IV. Establish
V. Internalize
All things that we can offer other people must be settled first within us.
References:
University of Minnesota Libraries Publishing retrieved from
https://open.lib.umn.edu/communication/chapter/13-1-understanding-small-groups/
Public Communication – Definition, Importance and Types, Hitesh Bhasin, published
June 23, 2021 retrieved at https://www.marketing91.com/public-communication/
2
0
51 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
2
LESSON
Type of Speech Styles and Acts
I. Share
Direction: Read and analyze the following statements. Answer the question
that follows.
A. Eduardo, do you accept Amor as your lawful wife?
Yes, I do.
E. Hello honey, how was your day? Great. We got a lot done, Hon. And yours?
52 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
II. Discover
There are several forms of language products such as requesting, giving
information, entertaining, and others. Thus, making language plays a vital role in human life.
People use different ways to convey their purpose on different occasions. Speaker uses different
styles to avoid misunderstanding between the people involved in the communication process.
Language style refers to conveying the same information using different expressions.
Every people uses a different style. Keraf (2004) states that the style of language owned by a
person is part of the diction closely
In this lesson, we will be discussing the purpose of knowing the different speech styles to
help you know the specific approach you should use in every situation, person, and place.
5 Type of Speech Style
Intimate
This style is used by persons with a close relationship. The word choice in this
communicative exchange is determined by the shared knowledge and backgrounds of the
participants. Intimate conversations occur between best friends, husbands and wives, and
even parents and children.
Casual
This style takes place among friends, who generally do not need to maintain an air
of formality among themselves. Casual communication is characterized by informal
speech and the use of ellipsis or omission of certain words
Consultative
This style is used by strangers who have little or no shared background. In
consultative communication, informal markers are still used.
Formal
This style is used in strict or ceremonial settings. These include school-based
situations and formal events. This style is mostly seen in writing than in speaking. it
disallows the use of ellipsis, contractions, and qualifying modal adverbials.
Frozen
This style is used when participants wish to discourage friendly relations among
others. It is also known as fixed speech. This is the highest form of communication style
which request the people involved in the conversation to use complex grammatical
sentences which is only known by the expert in the field.
Speech Acts
The speech act is a kind of communication transmitting a message that one has to
say a language or expressing forth a word, phrase, or form of words of communication.
According to Kent Bach, almost a speech act is a performance of several acts at once,
53 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
distinguished by different aspects of the speaker’s intention. Saying something and
expecting what one has to decode right is the main goal of the speaker. This developed
into three elements of the different theories of speech acts such as locution, illocution,
and perlocution performance.
2. An Illocution Act. The practical illocutionary force or delivery; thus, its designed
importance is a socially accepted verbal gesture. The idea of the illocutionary act is
central to the idea of the speech act. The following are accepted examples: promising,
ordering someone, and passing on or entrusting on.
Examples:
a. When Someone gives an order to someone to go saying: "Go!" or " Leave!
b. When a priest joins a bride and groom in marriage saying: "I now pronounce you
husband and wife.
c. When one teacher blurts and says: "I nominate Mr. Santos to be Faculty President."
d. When a judge gives his verdict and says:" I sentence you to 10 years of
imprisonment.
e. A money borrower says: "I promise to pay you back."
54 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
I advise you to do ASAP (always say a prayer) and
PUSH (pray until something happens).
(command)
told you to leave the place now!
(request)
Let us bow down our heads, close our eyes, and
put ourselves in the holy presence of God.
55 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
You are found guilty of murder
3. Perlocution Acts. These are speech acts as viewed at the level of its psychological
consequence such as persuading, convincing, scaring, enlightening, inspiring, angering,
inciting with otherwise getting someone to do or realize something.
Examples:
a. If someone shouts "Fire" and by that act causes people to exit a building which they believe to
be on fire, they have performed a perlocutionary act or convincing other people to exit a
building.
b. A jury declares "Guilty" in a courtroom in which an accused person sits. The perlocutionary
act of declaring a person guilty of a crime has been undertaken. The accused person would be
convinced that they were to be led from the courtroom into the jail cell.
III. Connect
Activity I. Make a comic strip that shows the different speech styles.
Criteria:
Content (Correct usage of different speech style)- 50%
Creativity- 20%
Dialogue- 30 %
Total: 100%
Activity II.
IV. Establish
KEY POINTS TO REMEMBER:
56 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
o Illocution Acts (socially accepted verbal gestures)
Assertive
Directive
Commissive
Expressive
Declarative
o Perlocution Acts (speech acts as viewed at the level of its
psychological consequence)
V. Internalize
Words, how little they mean when said not in the right moment.
References
Exploring Grammar and Literature Oral Communication in Context. Redoblado, Simoun
Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12 Approach. Dividina,
Jose B. 2016. St. Augustine Publication
Philippine News. What are the five speech style or communicative style. Retrieved at
https://philnews.ph/2019/08/21/what-are-the-five-types-of-speech-style-or-
communicative-style/
3 LESSON
COMMUNICATIVE COMPETENCE STRATEGIES IN
VARIOUS SPEECH SITUATIONS
We engage in the communicative act of conversation frequently within a day. This is
common means of interaction that we have with our relatives, friends, and even strangers around
57 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
us. Though conversation appears to be a loose, casual exchange, there are certain strategies that
we must use to keep a conversation meaningful.
I. Share
Let us review what we have learned in the past lesson.
II. Discover
The objective of communication is to express oneself. If the receiver understood the message- then, the
communication strategy is successful.
But, what if the people who received the message think otherwise- can we blame the sender of the
message that the communication was not expressed truthfully as it should be?
1. Topic nomination
2. Topic restriction
This is the act of limiting what will be said about the topic.
3. Turn-taking
These communicative acts are often taken for granted but in actuality. They keep
our conversations going. Meaningful conversations take place when the participants
identify what they will talk about and properly manage who gets to speak throughout the
exchange.
In contrast, a bad conversation has no clear direction. It may include as well as unhappy
participants who speak over one another. Therefore, we must remember to set clearly our topics
and to take turns politely when we engage in a conversation.
58 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Other strategies include the following:
1. Topic control
This is the ability to maintain the focus of the conversation on the current topic. In
essence, if a person can gain control of the topic, he or she becomes dominant in the
conversation.
2. Topic shifting
3. Repair
4. Termination
This is the conclusion of the old topic and a transition to the new one.
A good conversation has speakers that keep the discussion meaningful through
good control of the topics. In contrast, a bad conversation is one where the speakers do
not care enough to make the flow of ideas clear. Remember these communicative
strategies so that you can ensure that your conversations will be enjoyable and
consequential.
Digital Discovery
To further discuss Communicative competence strategies in various speech
situations click the link: https://www.youtube.com/watch?v=VDXOFyoBcow
II. Connect
Work with a partner. Discuss a topic of your choice and present it to the
class. Your goal is to create an informative presentation about your topic.
These are the topic you may choose from;
History (can be a person or an event)
Politics (can be present or past)
Science discovery (can be a breakthrough or an innovation)
Literature (story, poem, song, writer)
Foreign culture
IV. Establish
59 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
KEY POINTS TO REMEMBER:
V. Internalize
Always remember to have a goal when you speak, whatever it is, keep it in mind and achieve
it.
References:
Exploring Grammar and Literature Oral Communication in Context. Redoblado, Simoun
Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12 Approach. Dividina,
Jose B. 2016. St. Augustine Publication
60 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
What Is This Module About?
All theoretical knowledge should be put to action. As you all read from the objectives of
each module and lesson we have tackled, this subject aims to develop each one’s speaking
ability. This will benefit all of us since we know speaking, from day one, is a must in building
our pathway.
Expect a lot of speaking activities since we have come to a point wherein it would
ridiculous not to grab the opportunity to talk and be heard.
Module Content
Purpose
Delivery
It will also discuss the principles of speech writing and speech delivery.
First Quarter Module 4: Types of Speeches will be the culmination of all the
theoretical knowledge discussed in the past modules and lessons.
1 LESSON
Type of Speech- According to Purpose
61 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Let’s Develop your Cumulative Knowledge
Direction: Fill in the blanks with correct words to reveal the answer to each question.
1. This type of speech explains how something is done. _________ ____ ___________
2. This speech occurs in a situation where there is two or more point of view. __________
________
3. A speech which attemps to amuse the audience. __________ _________
4. It is a speech about a more abstract topic. _________ ______ ___________
5. This aims to make the audience agree with the speaker. __________ __________
6. This speech is about anything that happens. ________ _____ ____________
7. It aims to inform the audience how to do a certain exercise. _________ _____
___________
I. Share
Watch the video below and analyze the questions that follow;
https://www.youtube.com/watch?v=66gwKVVsZdo
II. Discover
A. Expository/Informative Speech
There are many ways to classify
informative speeches. Here, we focus on the four
kinds of informative speeches you are most likely
to give to your speech class: (1) speeches about
objects; (2) speeches about processes; (3) speeches
about events; and (4) speeches about concepts.
62 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
1. Speeches about Objects. As the word is used here, “objects" include anything
visible, tangible, and stable in form. Objects may have moving parts or be alive; they may
include places, structures, animals, even people.
Examples:
The Ruins of Vigan, the Underground River, the Bible, the Internet, cell phones,
the human brain, fax machines, the West Philippine Sea, Miss Universe 2015, Leonardo
da Vinci.
You will not have time to tell your classmate everything about any of these
subjects. Instead, you will choose a specific purpose that focuses on one aspect of your
subject. The following are examples of good specific purpose statements for informative
speeches:
63 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
To inform my audience of the basic steps in the practice of Yoga.
To inform my audience of the common methods used by stage magicians
to perform their tricks.
To inform my audience how paper money i1s made and coins are minted.
To inform my audience how plywood is made.
4. Speeches about Concepts. Concepts include beliefs, theories, ideas, principles, and the
like. They are more abstract than objects, processes, or events. The following are some
examples: utopianism, extrasensory perception (ESP) conservatism, existentialism,
Confucianism, communism, theories of evolution, feminism, and Taoism.
Writing such article could aim;
To inform my audience about the psychological concept of self-actualization.
To inform my audience about the major principles of feminism.
To inform my audience about the basic concepts of astrology
To inform my audience of the three major causes of the stock market crash.
B. Persuasive Speech
64 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
is justified in certain circumstances. The speaker wants everyone in the audience to sign
up immediately to donate blood to the Red Cross, but most listeners are too inclined to
procrastinate and will do it "someday." If the main proposition of your speech is that
smoking produces cancer, it is a speech to persuade. You merely want the audience to
agree with you. The different points of view may be completely opposed or they may
simply be different in degree. Whichever the case, there must be a disagreement, or else
there would be no need for persuasion. Persuasive speeches may center on a question
of fact, a question of value, or a question of policy. Determining the kind of question
in dispute is the first step in persuasive speaking, for it affects both the content and the
organization of your speech.
C. Entertainment Speech
In a sense, the speech to entertain is one of the hardest speeches to make. The reaction
expected from the audience is immediate. If the audience is not pleased, your speech falls flat.
To be sure, one of the most difficult things to do is to make people laugh. It requires some talent.
Digital Discovery
https://www.youtube.com/watch?v=T3YgQRVeaQU
III. Connect
65 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Activity 1. List three (3) examples of speeches for each purpose. Write the title and the
author in your notebook.
Activity 2. Among the speeches you listed, choose one which you will perform in front of
the class.
Clarity of voice
Vividness and organization or thoughts
The emphasis of the topic
Appropriateness of gestures
IV. Establish
V. Internalize
What is my purpose?
References:
Exploring Grammar and Literature Oral Communication in Context.
Redoblado, Simoun Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12
Approach. Dividina, Jose B. 2016. St. Augustine Publication
66 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Types of Speeches – According to Delivery
LESSON
2 II. Share
The following questions are from the pageant. You will be given few minutes to
answer it.
1. When is it okay to not be okay?
2. Who is your role model?
3. Where do you see yourself in the next 5 years?
4. Do you think social media is a positive thing? Why? Why not?
5. If you won the lottery and will only be able to keep half of the money, what
would you do with the other half?
6. How can you unite a divided nation?
7. How can you highlight the problem of your city and what would be your plan
of action to solve them?
8. What title would you give yourself?
9. If you can uninvent one thing, what would it be? Why?
10. If you could go back in time, what would you advise your younger self?
II. Discover
Think of the quote above. Speaking is not just a necessity for people to express
but also a necessity for development. What are your thoughts about it?
67 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Reading from a manuscript
Since there are some disadvantages, speaking from a manuscript must be avoided by a
speech student like you. However, you may be called upon to speak on occasions when the
wording of the speech is more important than spontaneity or potential for audience adaptation.
Rudolf Verderber offers some tips to guide you in preparing a manuscript reading:
1. The manuscript should be typewritten, highlighted in larger font, readable even if you
are quite a way from the script. Whatever font you use it is wise to type the manuscript
double-spaced or even triple-spaced.
2. For words, you have difficulty pronouncing, use phonetic spelling, accent marks, or IPA
symbols to help you in your pronunciation or even consult Mr. Webster.
Make markings that will help you determine pauses, places of special emphasis, or places where
to go to slow down or speed up. Also, make sure that the last sentence on each page is completed
on that page to assure no unintended pauses.
Memorized Speech
68 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
your audience as you deliver your speech. You will also feel freer to use gestures and execute
bodily movements.
However, like the manuscript reading, a memorized speech also lacks spontaneity and
naturalness. You might forget some lines and the tendency to be lost is very great. Then, you
begin to hesitate, develop stage fright, and eventually cut your audience contact. Besides, a
memorized speech does not give you a chance to adapt your speech to unexpected audience
reactions. Signs of disapproval from the audience may not be met with tact and effectivity since
you might depart from your "canned" delivery. That is why, unless thoroughly rehearsed and
prepared, the manuscript speech is quite dangerous for speech students. In this light, Jose Manalo
has defined a practical method of memorizing:
a. Read the selection attentively many times without a thought of memorizing the words.
This will fix in your mind the structure and thought of the selection as a whole.
b. Then, reread the selection paragraph by paragraph, section by section, to fix in your
mind the central idea of each.
c. Close the book or manuscript and silently recall the sequence of ideas, sentence by
sentence. By this time, you will have fixed in your mind the whole structure.
d. Next, read the entire selection, sentence by sentence, to get the sequence of ideas from
one sentence to another.
e. Close the book or manuscript and silently recall the sequence of ideas, section by section,
sentence by sentence.
f. Then, memorize the words. This step, as a rule, is comparatively easy after fixing the
ideas.
g. Next, fix your attention on the printed age to stamp a picture on your mind: a picture of
all the indentations, spaces, and other typographical marks.
h. Close the book or manuscript and recall the typographical picture.
i. Next, read the selection aloud to become familiar with the pattern of the sounds.
j. Then, close your eyes and recall aloud the entire selection, idea by idea, word by word.
k. Next, stand up and read the selection with the bodily movements that you feel impelled
to use. This brings the muscles to the aid of memory.
Finally, in your rehearsal, deliver the entire selection from memory under those conditions as to
place, lighting, acoustics, etc. Which are as much as possible like the conditions under which you
are to speak later.
Impromptu Speech
69 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
most, a matter of minutes) but even in a few seconds, you can form a specific purpose-or at least
a line of development; you can determine two or three points you will pursue on the
development, and if time permits, you may even be able to think of a good one-line opening.
As you crystalize ideas in your mind, you should develop these to give them the quality
of order. But unless you are very familiar with the topic, this method may be challenging.
Sister Maria Reginalda Falca, O.P. suggests the following principles in giving an
impromptu talk:
a. Formulate the central idea. Don't try to discuss the entire subject. Limit yourself to a
specific aspect that you can discuss in a very few minutes. Be sure you know the idea you
want to present before you start.
b. Open your talk with a sentence that says something. Don't be apologetic. Begin with a
bang and go straight to the point.
The body of your speech must be unified. You can give examples, illustrations, comparisons, and
contrasts to explain your key sentence. Be concrete and as specific as possible.
Extemporaneous Speech
70 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
In speaking extemporaneously, you may use brief notes to jog the memory but the notes
should cover only the ideas and information. not the words which will express them. Plan and
organize what you
have to say, but choose words as you go along. Here, you can express yourself spontaneously,
with occasional reference to notes to help you move smoothly from one idea to the next.
When you rehearse your speech guided by your outline and note cards, use varied
language as you aim for a clear and precise statement of ideas. By the time you deliver your
speech, you will have become so familiar with what you have intended to say that you are free to
ad-lib. You should never memorize your speech, but you1 should know from memory the order
of your ideas to achieve unity, organization, and clarity in your speech.
The easiest step towards effective speaking is practice; that is why it is often taken for
granted. But this is of utmost importance, for public speaking is structural, and the goal of
structural communication is to convey the greatest amount of information in the shortest time.
Here are some simple tips on how to conduct effective practice sessions as suggested by
John Halsing:
a. Read through your outline once or twice to get ideas in mind. If it is a short
speech, put it away; if it is long, depend on it as little as possible.
b. Stand up and face your imaginary audience squarely. You may alternate this with
a full-length mirror. Later, you may get a friend or your entire family to listen to
71 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
your practices. At this point, learn to look your audience straight in the eye.
c. Time of speech. Check the time before and after the actual practice to determine
the approximate length of the speech. Ordinarily, an extemporaneous speech
should last for only about three minutes or less.
d. Deliver the speech without stopping. Keep going until you have given all the
ideas. Remember to communicate these ideas clearly so that you can get and hold
the attention of your listeners. You may check your outline to see what you have
omitted.
e. Go through the practice repeatedly. Each time you do so, observe the following:
i. Learn to stand and move in front of the audience. Rest your weight on both
feet to avoid awkward and distracting poses. Practice moving around and
experiment with different kinds of gestures. Maintain eye contact with your
invited audience for practice.
ii. Learn to use your voice effectively. Don't feel self-conscious about increasing
your volume. Watch out for pitch problems. Practice vocal emphasis for
clarification of meaning. Adjust your rate of delivery.
iv. Consider the image you project to the audience. An audience's perception of
your sincerity will depend not on your actual convictions, but on the sincerity you
project to them.
In speech practice, it is also a bright idea to put the speech away for a while to put some
distance between practice sessions. A practice session just before going to bed will allow the
subconscious to work on it while you are sleeping. Effective public speaking is sensitive to
audience reaction. Your manner of delivery must be adapted to the audience. The main factor
that will improve your adaptation to your audience can be summarized in one word: feedback.
Feedback, in public speaking, is the ability to know, by looking at your listeners whether they
have heard, seen, or understood the message of your speech. Feedback also includes your use of
information to improve your message so that the meaning you intend is the meaning received by
your audience.
III. Connect
Activity. Debate. The class will be dived into two groups, each group will be assigned either in
the “PRO” and “AGAINST” group. The topic will be about the current social and/or political
72 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
issues of society. Prepare yourselves for a 2-minute introduction of the proposition and 1 minute
and 30 seconds for the rebuts. Make sure to coordinate with your groupmates.
IV. Establish
KEY POINTS TO REMEMBER:
Reading from a manuscript (writing out the speech in full and then reading it
aloud)
Memorized Speech (merely a manuscript committed to memory)
Impromptu Speech (speaking is done on the spur of the moment)
Extemporaneous Speech (prepared in advance but delivered spontaneously)
V. Internalize
If there will be a shotgun question about your plans for the future, what would you
References answer?
3 LESSON
Principles of Speech Writing and Delivery
III. Share
Using the graphic organizer, write words related to the word in the middle
of the web.
73 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Peace
II. Discover
Speech writing is not an easy task. There are a lot of considerations to take even before the
writing per se. the pre-speech activities consist of the following:
1. In your plan, always acknowledge your source for better credibility. The source must be
an expert in the subject. Remember to state completely where you got your material
(complete title and publishing information on the source). material (complete title and
2. The more recent your supporting pieces of evidence are, the better. The more confident
you will feel if your arguments were taken not only from credible sources but also from
the latest ones.
3. Schramm's Model says that the more the listener could relate to your message, the easier
it will be for them to appreciate your thoughts.
4. After completing your plans, search for a powerful beginning; to help you, please refer to
the succeeding pages for suggestions on how to begin the presentation.
5. Having gathered the most important supporting statements to make your answer stand
beyond the scrutiny of the audience, think of a powerful conclusion. A good concluding
statement shall leave lingering thoughts to the audience. The shorter, the better. Do not
explain. You should have done that in the body.
6. Plan the delivery.
7. Always remember: the key to a good presentation is good preparation!
You can easily remember how to choose topic by envisioning this figure;
74 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Always remember to meet your audience or listener half way.
Carlson and Mayers reiterate the importance of audience adaptation to public speaking
with the following suggestions:
Should there be any question raised, make sure you understand the question before you
attempt to answer. Keep your answer direct and brief
75 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Sourcing Information
All the information for any speech topic should be relevant, which means it directly
discusses the topic. Information, whether from books or digital sources, must not be obsolete.
Take into consideration as well the audience who will be listening to the speech. Information
gathered must be at the level of knowledge of both the speaker and the audience, without being
offensive to any.
1. One of the most common ways to organize a speech is chronological, according to time.
Explain what happened first, then second, then third. Take your time with each section, then
76 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
pause at the end of each section to signal a transition. This is the same method of organization of
any story, which always has a beginning, a middle, and an end.
2. A similar approach is the "Past, Present, Future" approach. While the chronological approach
can be used to describe a situation that is completely in the past, or completely in the future, the
"Past Present, Future" way of organizing takes a longer-term view, In your speech, you could
describe the situation as it has been in the past. In other words, you can give some history. Then
you could describe the current situation as it is right now. Finally, you can ask the audience to
think of the future and how the situation could improve for the better.
3. Another good way to order your message is by logic. One way to do this is to use the "cause
and effect" approach. Explain the cause first, giving enough detail for the audience to
understand, then describe the result. Another common way is to use the "problem and solution"
approach. Describe the problem, especially from the point of view of your audience, followed by
your suggested solution.
5. For almost any topic, it is possible to use the PGP approach: particular-general-back to
particular. You could start with a very specific story to introduce your topic. After that, you can
explain, in general terms, what your message is. When you are done, conclude by reminding the
audience of your specific
example (or a similar example) to burn your message into their brains. One warning! Do NOT
make your organization too complex. Keep it simple so that everyone in the audience can follow
your speech
and remember your message. Whichever way you choose; it will be helpful to have a clear
structure to your speech. To further aid in memory, you can let the audience know about your
organization in your introduction, then remind them of it again in your conclusion.
77 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Principles of Speech Delivery
We turn on the television and see certain people speaking before major crowds or
handling an experienced reporter with finesse, and it looks so effortless. But are great
speakers made, or are they just born that way? Are they born with a gift that most of us
will just never have, or is there something more to it? We have seen major political
candidates up close and personally watched prominent CEOs interviewed on national
television and known television personalities who experience anxiety before public
speaking. We have learned that even the people we think are naturally accomplished
public speakers often undergo significant training. While it is true that some individuals
are born with a gift, the overwhelming majority of people are effective speakers because
they train themselves to be so. Either they have pursued structured public speaking
education or coaching or they have had the opportunity to stand on their feet and deliver
speeches on many occasions and have developed these 7 public speaking principles over
time:
Principle #1
The best way to truly connect with an audience is by first understanding that people want to
listen to someone interesting, relaxed, and comfortable. In the routine conversations, we have
every day, we have no problem being ourselves. Yet too often, when we stand up to give a
speech, something changes. We focus on the "public" at the expense of "speaking." To become
an effective public speaker, you must do just the opposite-focus on the speaking and let go of the
"public." Begin by having a conversation. If you can carry on a relaxed conversation with one or
two people, you can give a great speech. Whether your audience consists of two people or two
78 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
thousand and whether you're talking about the latest medical breakthrough or what you did today
at work, it's never about turning into someone you're not it's all about talking directly to people,
being your authentic self, and making a connection.
Principle #2
Even the most accomplished public speaker will make mistakes. Yet it is important to remember
that the only one who cares about any given mistake is the one doing the speaking. People's
attention span constantly wander. Most people only absorb about 20 percent of a speaker's
message. The other 80 percent is internalized visually. This ratio is true in nearly everything: a
football game, a favorite television show, and even a heart-to-heart conversation. The point is
that when you make a mistake, the audience rarely even notices. The most important thing a
speaker can do after making a mistake is to keep going. Don't stop unless the mistake was truly
earth shattering, never apologize to the audience for a minor slip. Unless they are reading the
speech during your delivery, the audience won't know if you left out a word, said the wrong
name, or skipped a page. As members of an audience, we don't want to hear perfection; we want
to hear from someone real.
Principle #3
All great winners in life have something in common: they practice visualization to achieve their
goals. Salespeople envision themselves closing the deal: executives picture themselves
developing new ventures; athletes close their eyes and imagine themselves making that basket,
hitting that home run, or breaking that record. The same is true in public speaking. The best way
to fight anxiety and become a more comfortable speaker is to practice in the one place where no
one else can see you. If you visualize consistently, the mind will become used to the prospect of
speaking in public, and pretty soon you'll find that the idea no longer elicits those same feelings
of anxiety and fear.
Principle #4
Your goal is not to be a perfect public speaker. Your goal is to be an effective public speaker.
And like anything else in life, that takes practice. Often, you take communication for granted
79 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
because you speak to people every day. But when your prosperity is directly linked to how good
you are in front of a group, you need to give the task the same attention as if you are a
professional athlete. Remember, even world champion athletes practice their craft consistently.
Principle # 5
Regardless of the topic, audiences respond best when speakers personalize their communication.
"Take every opportunity to put a face on the facts of your presentation. It's a basic fact of human
nature that people like to hear about other people, about the triumphs, tragedies, and everyday
humorous anecdotes that make up their lives. Capitalize on this. Whenever possible, insert a
personal-interest element in your public speaking. Not only will it make your listeners warm up
to you but it will also do wonders at putting you at ease. After all, on the subject is your expertise
greater than on the subject of you?
Principle #6
For a twist that is sure to take much of the fear out of public speaking, it is recommended that
you take the focus off of yourself and shift it to your audience. After all, when you think about it,
the objective of most speeches is not to benefit the speaker but to benefit the audience, and in all
likelihood, the purpose of your presentation is in some way to help your audience - through
teaching, motivation, or entertainment. So in all of your preparation and presentation, constantly
think of how you can help your audience members achieve their goals. By doing this, in reality,
your role as a speaker becomes a role of service to the needs of your audience.
Principle # 7
When it comes to public speaking, less is usually more. Rarely should you leave a gathering and
hear someone say, I wish that speaker had spoken longer." Or "I’m glad that speech is over. It
seemed to go on forever!"
So surprise your audience. Always make your presentation just a bit shorter than anticipated. If
you've followed the first six principles, you already have their attention and interest. And it's
80 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
better to leave your listeners wishing you had spoken for just a few more minutes than squirming
in their seats waiting for your speech to finally end.
1. Make a good set of notes you can follow at a glance, and PRACTICE your presentation.
2. Dress for the occasion and tidy yourself up. Do something about your hair that tends to fall
into your face. Avoid wearing a hat or cap because 1t can obscure your face.
3. Arrange the environment to suit your presentation and get rid of distractions-erase needless
information from the boards, turn off equipment you're not going to use, close or open windows,
blinds, and doors to aid audience visibility, hearing, and comfort. Turn on enough light so people
can adequately see you, your eyes, and your facial expressions.
4 Check the operation of audiovisual equipment before your presentation. Have a backup plan in
case it fails.
5. Make sure your notes and other materials are in proper order before you begin.
6. Get rid of any gum or food you might have in your mouth. Don't hold a pen or paper clip or
anything else that you might twiddle and distract your listeners.
7. Stand or sit up straight with your weight balanced. AVOID slumping, twisting, or leaning on
the lectern, table, or computer, or console. Don't stand in the light from the projector.
8. Make eye contact before you start to speak. as you normally do in beginning a conversation.
10. Talk to your listeners as if you are having a conversation with them.
81 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
Use variations in speed, inflections, and force to enhance your meaning and hold the
audience's attention. Avoid monotony.
Look interested in your topic. Show your enthusiasm, sincerity, and commitment. your
Minimize distracting mannerisms and aimlessly shifting weight or moving about.
Use gesture and movement naturally to describe things, underscore transitions, and
emphasize points.
Digital Discovery
For more tips in outlining an essay, click the link
https://www.youtube.com/watch?v=NuKCQhlukAE
IV. Connect
If you are a youth advocate, what would your campaign be? Write an essay about it.
Depends on you if you will be delivering it memorized or holding a script.
These are the criteria for grading. Make sure to incorporate the things you have
learned through the subject in your speech.
82 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
IV. Establish
KEY POINTS TO REMEMBER:
V. Internalize
References:
Exploring Grammar and Literature Oral Communication in Context. Redoblado, Simoun
Victor D. 2016. Brilliant Creation Publishing Inc.
Towards Oral Communication for Senior High School a K to 12 Approach. Dividina,
Jose B. 2016. St. Augustine Publication
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83 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .
0
84 | F o r A G C S s t u d e n t s o n l y . N o t f o r a n y f o r m o f r e p r o d u c t i o n .