Introduction
Listener/Receiver the one who
Communication is very important in the lives of
every people because it is the only way to
express our opinions, thoughts, ideas, love and
affection to others.
Qualities in Communication
1. Communication is a process. The
qualities mean that there is possibility
that a word in this generation can
possibly change in some way.
2. Communication is systemic. It can
define as systemic process in which
individuals interact with and through
symbols to create and interpret
meanings.
3. Communication is symbolic. The
qualities defined that whether it is
verbal or non-verbal this
communication can still interpret or
communicate through other people.
4. Communication involves meanings.
Meanings or the messages that you receive
are the production of messages that
identifies communication. Those messages
are being interpreted and reinterpreted.
Lesson 1:
The Process of Communication
Stage 1: Sending the message
a. Speaker/sender the one who
deliver or send the message.
b. Message a short piece of
information that you give to a
person.
c. Medium is a form of delivering the
message whether it’s speech or
conversation.
d. Channel a mode of expressing the
message.
Stage 2: Receiving the message
a.
receive the message.
b. Feedback the message that
response by the receiver.
c. Context it is where the situation
happens or takes place which
includes time, place and event.
d. Noise, also called interference or
distraction, a process in which the
message cannot be deliver properly
to the receiver.
Lesson 2:
Communication Models
Models of communication are the process that
makes understand the one person about the
communication process.
Shannon and Weaver’s Communication
Model through a technological channel
the sender encodes the message and
sends it to the receiver and the sender
converts the message into codes.
1. Information source creates and
send the message.
2. Message it is the information that
sends to the destination.
3. Transmitter an electronic device
used in telecommunications to
produce radio waves in order to
transmit data.
4. Signal a function that conveys
information about phenomenon.
5. Channel a small unlabeled box in
the middle of the model.
6. Noise refers to any problems within
the communicators or in their
environment which affect effective
listening.
7. Receiver the things that they use to
receive the message.
 8. Destination usually a person Principles of Listening Skills
consumes and processes the
message. * Stop Talking

* Prepare yourself to listen.

Interactive Model a two ways
interchange of ideas. * Put the speaker at ease.

* Remove distractions
Schramm’s Model of
Communication seeks to explain * Empathize
how meanings are transferred
* Be patient
between individuals.
* Avoid personal prejudice

* Listen to the tone

* Listen for ideas, not just words

* Wait and watch for nonverbal

communication

Lesson 4: Effective Communication Skills

Effective Communication Skills are

essential in order to deliver and understand
information quickly and accurately.
An intermediary model of communication focuses
on the important role held by the intermediaries in SET OF SKILLS
the communication process. Many of
these intermediaries have the ability to decide Skill 1: Becoming an engaged listener
what messages others see, the context in which
they are seen and when they see them. Skill 2: Paying attention to nonverbal
signals
Lesson 3: Verbal and Non-verbal
Communication
Skill 3: Keeping stress in check
Verbal communication is the use of words Skill 4: Asserting yourself
to share information with other people.
On Listening Skills, listening makes the
Non-verbal communication types are communication complete.
eye contact, facial expressions, gestures,
posture and body orientation, proximity, 1. Informative Listening where the
para-linguistic, humor. listener's primary concern is to
understand the message that the
Listening skills in Communication means
reader is conveying.
being able to display interest in the topic.
 2. Empathic Listening is about really Kinds of Talks
understanding the person who's talking
a. Small Talk a polite conversation
to you.
b. Light Control Talk used to motivate
people.
3. Appreciative Listening a focused form
c. Heavy Control Talk to control or
of attention.
regulate people
d. Search Talk to provide information
4. Critical Listening skills go far beyond
e. Straight Talk to ease emotional
just hearing a speaker's message
expression
5. Discriminative Listening, listener
CHAPTER 3
interprets and assigns meaning to
sound rather than to words. Types of Speech Context

Lesson 1:
Lesson 5:
Intrapersonal Communication
Intercultural Communication studies perceptions and Self concepts.
communication across different cultures and
social groups. Stages of Intrapersonal
Communication
Cultural Differences in Nonverbal
Communication 1. Reception the body receives
different stimuli.
 Eye Contact 2. Discrimination or Selective
 Facial Expression Perception information overload
 Gesture 3. Regrouping tool used to reach
 Touch target and automated groups
 Posture 4. Symbol Decoding translating the
 Time message to their own set of
 Physical Space experiences
 Smell 5. Ideation creative process of
generating
6. Incubation collecting information
CHAPTER 2 7. Encoding turning thoughts
Functions of Communication in Oral Texts into communication
8. Transmission sender encodes a
Function verbal and non-verbal cues of the message and transmits it through a
speaker oral communication. In an organization channel
functions are To Provide Information, To 9. Feedback
motivate, To control/Regulate, To facilitate  External Self Feedback messages that
emotional expression, and To effect social answers or perceived by yourself
interaction.  Internal Self Feedback Self aware
 Importance of Self-Talk 3. Actively seek information about
yourself
1. It affects our performance 4. Accept your different selves
2. It influences our communication with 5. Increase your open-self
others
3. It makes a deep impact on our
personality

Strategies for Improving Intrapersonal

Communication

1. Be aware of your thoughts

2. Choose the better one
3. Take action
4. Prayers

Lesson 2:

Self-Concept and Self-Awareness

Self-Concept an understanding you have of

yourself that's based on your personal
experiences.

Characteristics of Self-Concept

1. Self-Concept is learned. It is developed

through experience
2. It is organized. Distinguish by
orderliness and harmony
3. It is dynamic. Learned beliefs, attitudes

Components of Self-Concept

1. Self-Image. A picture/image of yours.

2. Self-Esteem. Attitude and feelings that
you have

Self-Awareness involves monitoring our inner

worlds, thoughts, emotions, and beliefs.

Pointers to Improve Self-Awareness

1. Ask yourself about yourself

2. Listen to others