B

Student’s Declaration

I am Md. Tanvir Ahmad the student of Masters of Business Administration (Evening) 7th Batch
bearing ID No: M160202567 under the Department of Management Studies from Jagannath
University. I would like to solemnly declare here that this Master Paper on “E- banking Services
of Janata Bank Limited: A study of Amin Bazar Branch” has been authentically prepared by me.
I am declaring that, I did not submit this paper anywhere for awarding any degree diploma or
certificate. The work I have presented does not any existing copyright and no portion of this
paper is copied from any work done by anyone.

………………………
Md. Tanvir Ahmad
ID No: M160202567
EMBA 7th Batch
Session : 2016-2017
Department of Management Studies
Jagannath University, Dhaka

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 Certificate from Guide

This is to certify that the master paper on “.E- banking Services of Janata Bank Limited: A study
of Amin Bazar Branch has been submitted partial fulfillment of EMBA major in Human
Resource Management (HRM) from Jagannath University, Dhaka carried out by Md. Tanvir
Ahmad bearing ID No: M160202567 under my supervision. I accept as true that he has
completed this paper by himself. To the best of my knowledge and as per his declaration and part
of this paper has not been submitted for any degree, diploma or certificate.

He is permitted to submit the master paper.

……………………………..
MD. Shahidul Islam Fakir
Assistant Professor
Department of Management Studies
Jagannath University, Dhaka

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List of Table
Page
No.
Table 1.1 10

List of Figure
Page
No.
Figure 1.2 09

Figure 1.3 12

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Table of Contents
Page No.
Declaration of Student i
Certificate of Supervisor ii
List of Table iii
List of Figure iii
Table of contents iv
Abbreviation v
Acknowledgement vi
Executive Summary vii

Sl. Page
No. Chapter 1: Introduction No.

1.0 Introduction 01 - 02

1.1 Background of the study 03

1.2 Objectives of the Study 03

2.0 Chapter 2: An Overview of the Organization 04 - 12

Historical Background of the company 05

Vision and Mission Statements 06
Goal, objectives, targets, commitments, achievements, and strategies 06-10
Goods and Services 10-12
Principle activities 12
3.0 Chapter 3 : Literature Review 13 - 14

4.0 Chapter 4 : Methodology of Study 15 - 16

Nature of study and Data collection 16

Data processing software and tools 16
5.0 Chapter 5 : Analyses and Finding 17 - 25

6.0 Chapter 6 : Conclusion and Recommendations 26 - 29

Reference 30

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 Abbreviation

JIBL : Janata Bank Limited

MD : Managing Director
DMD : Deputy Managing Director
EVP : Executive Vice President
SVP : Senior Vice President
VP : Vice President
AVP : Assistant Vice President
FAVP : First Assistant Vice President
ATM : Bangladesh Bank
BCD : Bearer Certificate of Deposit
OB : On line Banking
BBLC : Back to Back Letter of Credit
BL : Bill of Lading
AWCD : Al Wadiah Current Deposit A/C
MTDR : Mudaraba Term Deposit
ITD : Installment Term Deposit
SND : Short Notice Deposit
MSD : Mudaraba Savings Deposit
STD : Short Term Deposit
PTD : Profit Term Deposit
IBC : In ward Bills for Collection
OBC : Out ward Bills for Collection
LC : Letter of Credit
CC : Cash Credit
DD : Demand Draft
OD : Over Draft
TT : Telegraphic Transfer
PO : Pay Order
PAD : Payment Against Document
LTR : Loan against Trust Receipt
LIM : Loan against Imported Merchandise
SOD : Secured Over Draft

JIBL : Janata Bank Limited

MD : Managing Director
DMD : Deputy Managing Director
EVP : Executive Vice President
SVP : Senior Vice President
VP : Vice President

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 Acknowledgement

At the beginning I am very much grateful to almighty Allah for giving me strength and
opportunity and sound mind to complete the master paper.

I would like to express my gratitude to my honorable supervisor MD.Shahidul Islam Fakir,

Assistant Professor, Department of Management Studies, Jagannath University from the core of
my heart for her kind support, guidance, constructive, supervision, instructions and advice and
for motivating me to do this paper.

I am also thankful to Md. Mahmudul Hasan, Manager of Janata Bank Ltd. Amin Bazar Branch
for giving me his valuable time, guiding me during preparing the paper and answering all my
queries so spontaneously.

I would also like to thank Manik Sarker, Senior officer, and MD .Zakir Hossen Officer Janata
Bank Ltd. without their cordial support the paper would have been difficult for me to complete.

Finally, I would like to thank the employees of Janata Bank at Amin Bazar Branch for their help
me by providing various key information and giving me the path to write a fruitful paper.

Md. Tanvir Ahmad

ID No: M160202567

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 Executive Summary

The master paper is deign to bridge the gulf between the theoretical knowledge and real life
experience. It is designed to have a practical experience while passing through the theoretical
understanding. The

,Today, necessity of a bank as a financial institution is undeniable. These institutions play a vital
role in the field of financial stability of a country.

Banking sector is one of the most stable financial institutions of any economy.

In the 1st chapter I have discussed the Introduction. Background of study, , In chapter 2
objectives of study, an overview of the organization, E- Banking vision and mission statement
goal, objectives, target, strategies, company goods and services, principle activities

In Chapter 3 I have Literature Review . In chapter 4 I Discussed Methodology of study DATA

process and Statically tools and. On next, I have mentioned analyses and findings associated with
the E-banking Services of Janata Bank at Amin Bazar Branch,

Lastly in Chapter 6 I have given Conclusion, Recommendation and References.

Throughout the report I made my every effort to be as current and up-to-date as possible the
presentation of theories, concepts and examples.

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