Professional Documents
Culture Documents
Example Only: Modify this list to suit your location / popular attractions / guest requirements.
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Restaurants Various Cuisines
Fast Food
Tours / Attractions Royal Palace
Wat Arun
Temple of the Reclining
Buddha (Wat Pho)
Can provide details and Grand Palace & Wat
directions. Prakeaw
Can advise good tour MBK / Central World
company’s and assist Chatuchak Markets
making reservations Jim Thompson’s House
Snake Farm
Khao San Road
Floating Markets
China Town
Ayutthaya day trip
Sporting Venues Golf Courses & Prices
Spa
Tennis
Gymnasium
Swimming Pool
Running / Cycling Routes
Valet Parking Cost
Vehicle size restrictions
Key procedures
Self-Parking Cost
Vehicle size restrictions
Key procedures
Off- site Parking Cost
Vehicle size restrictions
Key procedures
Directions
Storing Luggage Correct Tagging
Luggage Room Log
Correct storing of items
Retrieval Procedure
Delivering Bags Accompany guest
Entry to room
Placement in room
Group Luggage Delivery
Retrieval
Heavy luggage Correct Lifting
Messages Correct recording
Method of delivery
Telephone Correct technique
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Transferring calls
Placing on hold
How to dial International
Cost of calls
Silent Bookings If guest request to them
If receive enquiry
Use of Pseudo names
Key Control Correct process followed
Understand significance
Lost master key
Newspapers
Cleaning Responsibility Their area
Lobby
Driveway
Babysitters English Speaking
Thai Speaking
Chinese Speaking
Internet instructions In-room
Mac Corner
Provide assistance in room Energy Key
Air Conditioner
TV Remote
Telephone
Lights
Room Status Pad
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