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Customer Service Career Seeker

- Nurul Izmah Bt Ab Rahim is seeking a challenging position in customer service, data entry, office assistant, clerk typist, or file clerk where she can utilize her computer, office, and clerical skills. - She has work experience as an administrative assistant and clerk, and education includes a Sijil Pelajaran Malaysia and Penilaian Menengah Rendah. - Her skills include document scanning, data entry, Microsoft Office, clerical support, communication, and she has experience in administrative assistant, filing clerk, and customer service representative roles.

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105 views3 pages

Customer Service Career Seeker

- Nurul Izmah Bt Ab Rahim is seeking a challenging position in customer service, data entry, office assistant, clerk typist, or file clerk where she can utilize her computer, office, and clerical skills. - She has work experience as an administrative assistant and clerk, and education includes a Sijil Pelajaran Malaysia and Penilaian Menengah Rendah. - Her skills include document scanning, data entry, Microsoft Office, clerical support, communication, and she has experience in administrative assistant, filing clerk, and customer service representative roles.

Uploaded by

Nurul Rahim
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Nurul Izmah Bt Ab Rahim

Rawang, Selangor
izmahairy@[Link]
0178706445

SUMMARY
 Seeking a challenging position in Customer Service, Data Entry, Office
Assistant, Clerk Typist, File Clerk, where I can utilize my computer,
office, clerical skill, knowledge, and experience.

 I have many work interests which can can range from being a finance clerk,
accounting clerk, file clerk, mail clerk, customer service, telephone
operator, accounting associate, receptionist, to working in an office
archiving records.

WORK EXPERIENCE

Pembantu Tadbir (P/O)


Majlis Agama Islam Wilayah Persekutuan, Kuala Lumpur
Aug 2006 – Aug 2012
a) Office administration.
b) Personnel management. - organization, organizational development and
human resource planning - service, training and
career - salaries, allowances and facilities -
retirement benefits
c) Secretarial
d) Typing and providing official documents directed within the prescribed
time.
e) Record Management.
f) Financial Management.
g) File Management.

Clerk
Sri Ketapang Sdn. Bhd, Selayang, Selangor
Feb 2004 – Apr 2006
a) Obtained documents, clearances, certificates and approvals from
local, state and federal agencies.
b) Performed initial client assessment and analysis to begin research
process.
c) Copied, logged and scanned supporting documentation.
d) Responded to customer requests via telephone and email.
e) Developed new process for employee evaluation which resulted in
marked performance improvements.

EDUCATION

Sijil Pelajaran Malaysia


SMK (P) Methodist Kuala Lumpur , Kuala Lumpur
2001 – 2001

Bahasa Malaysia - 3B Add Math - 8E


English - 4B Physics - 9D
Pendidikan Islam - 2A Chemistry - 8E
History - 7D Biology - 7D
Math - 6C

Penilaian Menengah Rendah


SMK Kepong, Selangor
1997 – 2000

Bahasa Malaysia - A Math - A


English - A Geography - A
Pendidikan Islam - B Kemahiran Hidup - B
History - B Science - C

SKILLS
 Document scanning  Pricing tool development
 Process implementation  Budgeting and finance
 Client assessment and analysis  Report writing
 Project management  Data entry
 Data management  Skilled in Microsoft Office
 Self-motivated  Clerical support
 Interpersonal and written communication  Inspection reviews

ADDITIONAL INFORMATION
 Positions I have had successful experience in are: Administrative
assistant, filing clerk, medical records clerk, office manager, account
representative, customer service representative, data entry clerk, and
call center representative.

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