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Organizational Institutionalism and Sociology: A


Reflection
Pamela S. Tolbert
Cornell University, pst3@cornell.edu

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Part of the Labor Relations Commons, and the Organizational Behavior and Theory Commons

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Organizational Institutionalism and Sociology: A Reflection
Abstract
[Excerpt] In 1991, DiMaggio and Powell observed:

Institutional theory presents a paradox. Institutional analysis is as old as Emile Durkheim's exhortation to study
'social facts as things', yet sufficiently novel to be preceded by new in much of the contemporary literature.
(1991: 1)

We argue that this paradox is, at least in part, the result of a long-standing tension in sociology between more
materialist, interest-driven explanations of behavior and ideational, normative explanations, a tension that has
often driven oscillating waves of sociological theorizing. It underlies many classical debates (e.g., between
Spencer and Durkheim, Weber and Marx, and even Parsons and Mills), and the waves of theory associated
with it have produced a variety of 'neo-isms', including neo-Marxist as well as neo-institutionalist theories.
This distinction in explanatory approaches is linked to a more general theoretical problematic for sociologists:
how to provide a single, coherent account of both stable, persisting patterns of social behavior, and the
breakdown and elimination of what were once deeply-entrenched patterns. In this chapter, we examine the
history of these distinctive explanatory approaches in sociology, and locate the origins of contemporary
institutional work on organizations within this context. We also consider how more recent organizational
analyses in the tradition of institutional theory have been driven by and reflect this basic tension.

Keywords
organizations, institutionalism, sociology, behavior

Disciplines
Labor Relations | Organizational Behavior and Theory

Comments
Suggested Citation

Hinings, C. R. & Tolbert, P. S. (2008). Organizational institutionalism and sociology: A reflection [Electronic
version]. In H. Gunz & M. Peiperl (Eds.), Handbook of organizational institutionalism (pp. 473-490). London:
SAGE.

Required Publisher Statement

Copyright held by SAGE. Reprinted with permission.

This article is available at DigitalCommons@ILR: http://digitalcommons.ilr.cornell.edu/articles/428


H- *:.:-.-:

19
Organizational Institutionalism
and Sociology: A Reflection
C.R. Hinings and Pamela S. Tolbert

In 1991, DiMaggio and Powell observed: origins of contemporary institutional work


Institutional theory presents a paradox. on organizations within this context. We also
Institutional analysis is as old as Emile Durkheim's consider how more recent organizational
exhortation to study 'social facts as things', yet analyses in the tradition of institutional
sufficiently novel to be preceded by new in much theory have been driven by and reflect this
of the contemporary literature. (1991: 1)
basic tension.
We argue that this paradox is, at least in It is not surprising that current institution-
part, the result of a long-standing tension in alism embodies core theoretical issues within
sociology between more materialist, interest- sociology: The roots of this approach to
driven explanations of behavior and organizational analysis are firmly planted in
ideational, normative explanations, a tension the discipline. Tracing the intellectual
that has often driven oscillating waves of genealogy of institutionalism, Scott's list of
sociological theorizing. It underlies many contributing scholars (2001) includes
classical debates (e.g., between Spencer and Spencer, Sumner, Cooley, Hughes, Marx,
Durkheim, Weber and Marx, and even Durkheim, Weber, Parsons, Mead, Schutz,
Parsons and Mills), and the waves of theory Berger, and Luckmann - a veritable pantheon
associated with it have produced a variety of of sociological theorists! Thus, it is almost
'neo-isms', including neo-Marxist as well as inevitable that the issues addressed by
neo-institutionalist theories. This distinction institutionalists are, in many ways, those of
in explanatory approaches is linked to a more central concern to general sociology.
general theoretical problematic for sociolo- Sociology focuses on understanding the
gists: how to provide a single, coherent nature of both the material arrangements and
account of both stable, persisting patterns of the normative systems that characterize
social behavior, and the breakdown and elim- collectivities, and the influence of these on
ination of what were once deeply-entrenched action; this is the same agenda that defines
patterns. In this chapter, we examine the his- and drives institutional analyses of organiza-
tory of these distinctive explanatory tions. Given the relationship between the
approaches in sociology, and locate the field of sociology as a whole and institutional
474 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISM

studies of organizations, and the claim that for institutional theory, the first includes
most eminent, historical sociologists are the work of Herbert Spencer. Although
forerunners of institutional theory, the time is Spencer's work is rarely referenced (and
ripe to revisit the origins and evolution of probably read even more rarely) by modern
institutional theory and to ask the question of day sociologists,1 he was generally consid-
how far the work of those forebears is truly ered to be the preeminent sociologist of
represented in contemporary scholarship. his time (Turner and Beeghley 1981).
And this will inevitably lead to the questions, To describe his work as ambitious is to
in what ways has institutionalism added to seriously understate the case; Spencer's over-
the earlier theoretical insights - and in what arching goal was to discover the fundamental
ways may the earlier insights have been lost set of principles that defined the functioning
in more contemporary studies? of physical, biological and social worlds.
Although the scope of this aim is amusingly
quaint from a contemporary standpoint, it's
worth noting that one of his 'laws of the
THE FORERUNNERS cosmos,' that increasing size in any social
unit is accompanied by increasing differenti-
The starting point for this discussion has to ation, anticipated a staple finding from much
be Dick Scott's (2001) Institutions and later empirical studies of organizations
Organizations as it provides a comprehen- (Blau, Heydebrand, and Stauffer, 1966; Hall,
sive overview of the institutionalist approach Clark, Giordano et al., 1967; Pugh, Hickson,
to organization theory. While Scott identifies Hinings, and Turner, 1969).
seminal links between this approach and a In describing the nature of society,
wide range of theorists, we focus more nar- Spencer argued that social systems are made
rowly on a particular set of the progenitors he up of a series of subsystems, and that each
discusses, ones we see as contributing most subsystem and its institutionalized structures
directly to the contemporary formulation of serve distinctive functions for society as a
an institutional approach and to the ongoing whole. As Scott (2001: 9) points out, ideas
debates within it. Therefore, we will begin by about 'the functional division of social life
examining the work of four major theorists into spheres or arenas - kinship, stratifica-
as paired sets, Spencer and Durkheim, first, tion, politics, economics, religion, and so
and then Marx and Weber. In our view, the on,' have been central to much
point-counterpoint relations between these sociological theorizing. As we discuss in
theorists offer useful insights into unresolved more depth below, this conception of
theoretical problems that are embedded in 'institutions' - as core, distinguishing,
much of the development of current institu- societal-level patterns (structures) that char-
tional theory. Within this context, we will acterize one area of social life, and that are
consider the four pieces that DiMaggio and fundamentally interlocked with each other -
Powell (1991) label as the initial formula- is much broader than the conception often
tions of institutional theory, namely, Meyer implied in more contemporary work
and Rowan (1977), DiMaggio and Powell (although, unfortunately, the latter is no more
(1983), Zucker (1977) and Scott and Meyer likely to define the concept of institution
(1983). explicitly and clearly than Spencer or other
early theorists).
Importantly, as an adherent of utilitarian
Spencer and Durkheim philosophy, Spencer also made the case that
these structures arose naturally through a
Among the four streams of early sociological process of competition and exchange among
theorists that Scott considers as foundational individuals who, in the rational pursuit of
ORGANIZATIONAL INSTITUTIONALISING AND SOCIOLOGY: A REFLECTION 475

their own self-interests, entered into Durkheim's fundamental view of social


contracts that facilitated such pursuit. Thus, behavior expressed here not only runs
society was conceived as the nexus of nego- directly counter to Spencer's emphasis on
tiated contracts. Although Spencer did not individuals' conscious calculation of how
address the issue directly, implicit in his best to pursue independent interests, but
utilitarian and evolutionary arguments is the anticipates arguments later offered by Berger
notion that when institutionalized arrange- and Luckmann (1967) concerning the limited
ments fail to permit the achievement of ability of individuals to shape social arrange-
agents' objectives, they are likely to be ments (which they termed 'exteriority'), and
subject to re-evaluation and purposeful the coercive power of these arrangements
change. over behavior. It is similarly consistent
Writing in the shadows of the French with Bourdieu's (1977) concept of habitus.
Revolution, Durkheim was also deeply con- The primacy that Durkheim assigned to
cerned with the question of what forces held non-calculative sources of behavior was
societies together. Ultimately, he reached highlighted by a pointed rebuttal to Spencer,
very different conclusions than Spencer, in which he observed that entering into
although two distinct responses to this ques- contractual relations necessarily requires a
tion are evident in his work (Collins, 1994: pre-existing level of trust among society's
188); the later response is most clearly members. Durkheim concluded that such
opposed to Spencer's arguments. The earlier trust was produced through collective con-
response, focusing on the division of labor sciousness, the normative commitment and
in society, particularly in industrialized soci- sense of belonging to a social group (Collins
eties, is somewhat more compatible with a and Makowsky, 2005: 95-96).2
materialist, agency-driven view. In this
instance, Durkheim argued that solidarity
reflects recognition of interdependencies
among members of society created by Marx and Weber
specialization. Later work, focusing on what As in the comparison of Spencer and
Durkheim referred to as 'social facts,' and Durkheim, arguments about the validity and
reflecting his increasing rejection of usefulness of assumptions about the impor-
Spencer's utilitarian view of society, gives tance of conscious choice and self-interested
much more weight to purely ideational, motivations in explaining social behavior
normative forces that serve as constraints on serve as a key point of distinction between
individuals' behavior.
the sociological theorizing of Karl Marx and
In Rules of the Sociological Method, his Max Weber. Marx was, of course, a material-
treatise on the distinctive domain of sociol- ist in philosophy and at the heart of his analy-
ogy, Durkheim argues, sis were notions of conflict, power,
When I fulfill my obligations as brother, husband, oppression, exploitation and alienation
or citizen, when I execute my contracts, I perform between classes. In contrast to Spencer's and
duties which are defined, externally to myself and Durkheim's preoccupation with explaining
my acts, in law and in custom. Even if they con-
the persistence of social order, Marx focused
form to my own sentiments and I feel their reality
subjectively, such reality is still objective, for I did on forces that led to major transformations in
not create them; I merely inherited them through societies.
my education ... The systems of signs I use to Marx's core argument, that such transfor-
express my thought, the system of currency mations were inherent in class relations, was
I employ to pay my debts, the instruments of
credit I utilize in my commercial relations, the
predicated on the assumption that individuals
practices followed in my profession, etc., func- who shared a common role in the economy -
tion independently of my own use of them. a class - would ultimately and inevitably rec-
(1964: 1-2) ognize their shared interests and pursue those
476 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISM

interests through collective action. Since all in conjunction with the increasing degrada-
economies were constituted by, on one hand, tion of work, were considered key forces in
a class that profited from control of the enabling members of the labor class to recog-
primary means of production and, on the nize their true, shared material interests and
other hand, classes that lacked control of key to collectively act upon these.
productive resources and thus were subject to Thus, the key institutions in Marx's analy-
the exploitation of the first, class conflict was sis are social classes and their relations, and
inevitable. As technologies and other factors his analysis suggests that these institutions
changed in ways that provided an exploited will be stable as long as the dominant class
class with opportunities to overthrow the is able to sustain acceptance of general
existing system of relations, Marx argued, ideologies that support them. When condi-
their collective action would result in the dis- tions changed sufficiently, though, accept-
solution of the system and the creation of a ance of dominant ideologies was expected
new set of social relations that was consistent to break down under the weight of revealed
with the interests of the rising class. interests, and the institutions to be subject
Thus, although Marx clearly rejected to challenge and collapse. The previous
Spencer's belief in the benignity and effi- system of class relations would then be
ciency of market allocation processes, the replaced by new institutions (new classes,
two did share the general conception with new relations of dominance and subor-
of social actors as driven by self-awareness dination) that, presumably, were supported
of material interests. by new ideologies.3
However, while Marx's analysis was pred- Much of Weber's analyses can be seen as a
icated on the assumption that social action response to Marx's emphasis on material
primarily reflected rational efforts to maxi- interests, and particularly on class relations,
mize material, class-based interests, he did as the driving force in social action. Along
recognize that individuals sometimes failed with Spencer, Marx and Durkheim, Weber
to realize their true class interests - i.e., that was concerned with large-scale social
they were subject to false consciousness. changes that he saw taking place, changes
This concept entails an implicit acknowl- that were reshaping the whole nature of
edgement of the role of cultural forces, belief society. Although some have argued that his
systems and ideologies, in shaping action as analyses directly opposed those of Marx, by
well. True to materialist logic, though, Marx prioritizing ideas and cultural forces as deter-
located the origins of such forces in the eco- minants of social action (Parsons, 1937),
nomic interests and material capabilities of most contemporary theorists view his aims
the dominant class (Collins, 1994). Thus, more in terms of tempering, rather than
widely-held social beliefs and ideologies rejecting Marx's arguments (Turner and
were deemed to be shaped largely by the Beeghley, 1981; Collins, 1994; Swedberg,
dominant class, which had the resources to 1998): his approach to explaining social
influence the production and widespread phenomena emphasizes the interaction
dissemination of ideas that were consonant between material conditions and interests, on
with their interests (and of course, influence one hand, and subjective interpretations and
over state agencies to suppress production meanings on the other (Weber, 1949). Thus,
and dissemination of ideas that lacked such neither material nor ideational forces are
consonance). Moreover, he assumed that privileged in his explanations of social
changes in material conditions would phenomena; rather these forces must be
provide the basis for changes in epiphenom- understood as independent though inter-
ena, such as false consciousness. In capitalist twined phenomena.
systems, increased opportunities for inter- It is, however, his work on cultural influ-
action among members of the working class, ences and belief systems that is most clearly
ORGANIZATIONAL INSTITUTIONALISM AND SOCIOLOGY: A REFLECTION 477

reflected in at least early formulations of tradition of phenomenology, as articulated by


institutional analyses of organizations. As Schutz (1967) and Berger and Luckmann
Scott (2001: 13) puts it: (1967). As suggested in our discussion
above, such phenomenological explanations
'more contemporary analysts of institutions lay
of social behavior have close parallels to
claim to Weber as the guiding genius than to any
other early theorist. Although Weber did not those of Durkheim. For Durkheim, though,
explicitly employ the concept of institution, his institutions - the forces that produced 'social
work is permeated with a concern for understand- facts' or enduring patterns of behavior char-
ing the ways in which cultural rules, ranging in acterizing collectivities - were primarily nor-
nature from customary mores to legally defined
mative, operating through the social
constitutions or rule systems, define social struc-
tures and govern social behavior' solidarity that bound individuals together in a
society (Durkheim, 1947). For phenomenol-
In particular, Weber's analysis of the nature ogists, on the other hand, institutions were
of rational-legal authority and its critical role defined more in cognitive terms, as shared
in the operation of contemporary organiza- meanings and understandings that arose from
tions provided a key point of departure for the social interaction and shaped behavior
foundational work in institutional studies largely by constraining individuals' cogni-
offered by Zucker (1977) and Meyer and tions and perceived choices of action. A phe-
Rowan (1977). Arguing that different forms nomenological approach to institutions can
of organizations (e.g., patrimonial adminis- also be distinguished from Durkheim's by
tration, charismatic communes, bureaucracy) the concern of phenomenologists with expli-
rest fundamentally on different beliefs about cating the micro-interactional processes in
the 'true' or 'proper' nature of social rela- which institutions originate.
tions, Weber sought to delineate key features
of rational-legal authority, a belief system
underpinning the bureaucratic form.
Rational-legal authority entails acceptance of THE INITIAL FORMULATIONS
social relations as rightly governed by formal OF INSTITUTIONAL ANALYSES
laws and regulations which, in turn, are pre- OF ORGANIZATIONS
sumed to be based on rational calculations of
the most effective means to attain given ends. In terms of contemporary institutional analy-
In this context, obedience is given to persons ses, Powell and DiMaggio (1991) have four
based on the formal offices they hold, in part articles that they call 'The Initial
because their attainment of office is under- Formulations,' namely, Meyer and Rowan
stood to indicate possession of skills and abil- (1977), Zucker (1977), DiMaggio and
ities that make them able to execute the tasks Powell (1983) and Scott and Meyer (1983).
of the office. Weber contrasted this form with These expositions show continuity with
traditional authority, in which social arrange- the forerunners, but also a distinct break. The
ments are accepted as preordained, whether continuity involves theoretical notions of the
by a deity or natural law, and charismatic bases of social action; the break involves a
authority, in which accepted social arrange- specific focus on organizations.
ments reflect the dictates of an individual To appreciate, in part, the 'neo-' label that
who is viewed as possessing supernatural or is often attached to this tradition, it is useful
magical powers and abilities (Weber, 1947). to recall the dominant lines of sociological
This conception of rational-legal authority theorizing and research on organizations
as a cultural foundation for modern organiza- up to the mid-1970s.4 In the U.S., research on
tions was linked, particularly in Meyer and organizations as a distinct subfield of study
Rowan's and Zucker's initial analyses of by sociologists had its roots in efforts
organizational institutions, to work in the by Robert Merton and his students
478 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISING

(e.g., Merton, 1947a; Gouldner, 1954; Blau, and Rowan drew on Weber's analysis of
1955) to empirically examine key tenets of rational-legal authority in modern
functionalist theory. Based on the notion that economies, and wove this together with
organizations could be viewed as societies in Berger and Luckmann's (1967) ideas about
miniature, organizational research was seen as institutionalization, processes leading to the
permitting the kind of comparative study kind of socially-constructed reality depicted
needed to provide systematic validation for in the earlier quote from Durkheim. They
functionalist arguments (and thus represented argued that in modern societies, rules about
a very appealing alternative to conducting how organizations 'ought' to operate and the
costly and difficult cross-national studies). kinds of structures they 'should' have arisen
The logic of functionalist reasoning from a variety of sources. Among these,
encouraged examining and explaining organi- Meyer and Rowan discuss the effects of com-
zational structures in terms of benefits (par- plex relational networks (interconnections
ticularly in terms of efficient functioning)to among organizations that facilitate the spread
organizations. Thus, by the mid-1970s, the of ideas and understandings), the collective
most prominent line of sociological research organization of the environment (the rise of
on organizations, which had come to be powerful states that can pass and enforce
dubbed as 'contingency theory,' reflected a mandates that affect organizations), and the
confluence of this theoretical agenda and the leadership of local organizations (non-gov-
more pragmatic concerns of a tradition ernment organizations that have power
known as acirninistrative theory (Gulick and and/or legitimacy to promote prescribed
Urwick, 1937; Follett, 1942). Studies in this organizational arrangements). Organizations
tradition typically investigated the way in experience pressure to conform to these rules
which various contingencies, such as size and in order to maintain their own legitimacy;
technology, affected the relative efficiency thus, formal structure, Meyer and Rowan
and profitability of variations in structure, suggest, can be viewed as the result of
such as complexity, formalization, centraliza- conformity to such rules or 'myths.'
tion; that is, organizations were generally This emphasis on ideational and normative
assumed to adopt structural arrangements on sources of structure offered a very sharp con-
the basis of calculations that were aimed at trast to the then-dominant approach to
enhancing efficiency and effectiveness, and explaining organizational structure. Note
that took into account various contingencies here that, in contrast to earlier sociological
facing the organization (e.g., Woodward, analyses that provided the underpinning for
1958; Hage and Aiken, 1967; Pugh et al., their arguments, their concept of 'institution'
1969; Klatzky, 1970; Blau and Schoenherr, entailed much more circumscribed social
1971; Pennings, 1973). As Meyer and Rowan phenomena - particular social rules and
summarize the literature at this point in time: definitions of the appropriate formal struc-
One of the central problems in organization theory ture of organizations.5
is to describe the conditions that give rise to
rationalized formal structure. In conventional
theories, rational formal structure is assumed to be
the most effective way to coordinate and control Zucker
the complex relationship networks involved in
modern technical or work activities. (1977: 342) Published in the same year, Zucker's analysis
(1977) provided an elaboration of the phe-
nomenological arguments contained in
Meyer and Rowan, along with empirical
Meyer and Rowan
evidence for these from an experimental
In advancing an alternative view of the study. In contrast to the largely macro-level
sources of organizational structure, Meyer focus of the other foundational work, Zucker
ORGANIZATIONAL INSTITUTIONALISM AND SOCIOLOGY: A REFLECTION 479

addressed the microfoundations of institu- dominant lines of organizational research at


tions in some detail and, as she herself says, the time. By the early 1980s, however, con-
such an approach 'focuses upon institutional- cerns about a perceived overemphasis on
ization as a process rather than as a state; normative imagery in this work and an
upon the cognitive processes involved in the implicit lack of agency had begun to build
creation and transmission of institutions' (Perrow, 1985; Oliver, 1991, 1992; Abbott,
(Zucker, 1977: 104; see also her post-script 1992; Hirsch and Lounsbury, 1997).
to the re-printing of this study in Powell and These issues were addressed, to some extent,
DiMaggio, 1991). Her experiments demon- in the other two foundational pieces,
strated that when subjects were directed to published in 1983 by DiMaggio and Powell,
think of themselves as being in an organiza- and by Scott and Meyer.
tional setting (rather than simply engaged in DiMaggio and Powell (1983) also start
informal interaction with other participants) from a Weberian view of rationalism as the
they were much more willing to accept the major force in industrializing and moderniz-
judgments of others; moreover, in organiza- ing societies, and echo Weber's idea of such
tional settings, such judgments were rationalism becoming an 'iron cage.'
more readily transmitted from one set of However, their purpose is to use this as a
subjects to a new set - across generations of springboard for suggesting that the processes
participants. of rationalization and bureaucratization that
Consistent with Weber's arguments about drove Weber's analysis are now standard in
rational-legal authority, then, her research modern society. Like Meyer and Rowan and
indicated that individuals are inclined to view Zucker, they argue that the creation of insti-
the behavior of representatives of organiza- tutional templates serves to drive processes
tions as being relatively objective (presum- of isomorphism, thus resulting in a high level
ably, as reflecting rational decision criteria of structural homogeneity among organiza-
rather than individual, idiosyncratic choices), tions. Their specification of different sources
and that this increases their propensity to of isomorphism - mimetic, normative and
transmit these behaviors to others as rules, coercive - elaborated and clarified distinc-
'correct' ways of doing things. Her work tions pointed to in Meyer and Rowan's work.
thus provided a crucial link between phe- Perhaps more importantly, their notion of
nomenologists' arguments about the impact organizational field helped to draw attention
of institutions on individual cognitions and to the array of interacting organizations that
behavior and Weberian arguments about the give rise to, shape and re-shape institutional-
nature of authority and normative order in ized definitions. They define a field as (1983:
modern societies. This, in turn, provided a 148), 'those organizations that, in the
key base for research by later institutionalists aggregate, constitute a recognized area of
on the diffusion of particular structures and institutional life: key suppliers, resource and
practices across sets of organizations product consumers, regulatory agencies and
(Tolbert and Zucker, 1983; Palmer, Jennings other organizations that produce the services
and Zhou, 1993; Zhou, 1993; Skinner and or products.'
Staiger, 2005). The notion of field serves to highlight the
variety of actors that may engage in efforts to
affect institutional definitions, and implicitly
DiMaggio and Powell suggests a role for active agency, at least
during early phases of field stracturation,
In part, the positive reception that greeted while still recognizing the constraining
Meyer and Rowan's and Zucker's papers effects of such definitions. They posit,
reflected recognition of the absence of '(O)rganizational actors making rational
more normative views of behavior found in decisions construct around themselves an
480 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISE!

environment that constrains their ability to depends on the context in which an organiza-
change further in later years' (1983: 148). tion operates.
This conceptualization foreshadows Both of the analyses by DiMaggio and
DiMaggio's (1988) later work elaborating on Powell and Scott and Meyer thus partially
the role of institutional entrepreneurs in address the core question that Tolbert and
change processes. It also reflects research by Zucker (1996) later articulated as a key prob-
Tolbert and Zucker (1983), who examined lematic for the further development of an
how the political conflict and struggles institutional approach, reconciling what they
among elites and immigrants that contributed refer to as rational actor models of behavior
to the early formulation and adoption of civil with institutional models. They note:
service reform laws became an increasingly We suggest that these two general models should
irrelevant factor in predicting adoption of the be treated not as oppositional but rather as
reform over time. Thus, DiMaggio and representing two ends of a continuum of decision-
Powell's analysis provides one avenue for making processes and behaviors. Thus, a key
problem for theory and research is to specify
integrating the agentic, interest-driven the conditions under which behavior is more likely
images of social behavior offered by Spencer to resemble one end of this continuum or the
and Marx, with the more constrained, other. In short, what is needed are theories of
normative conceptions of Durkheim. Like when rationality is likely to be more or less
bounded. (176)
Weber's work, their arguments recognize
the validity and necessity of both approaches Although recent organizational analyses
for adequate sociological explanations. cast in the institutional tradition have
made some progress in addressing this
issue, a fully satisfactory resolution
Scott and Meyer still awaits. There are other issues that
remain to be addressed as well, as discussed
Scott and Meyer (1983) elaborate a similar below.
notion to that of field, namely, societal sector.
They use this term in two ways. The first
usage denotes the set of organizations that
provide similar products and services and ISSUES FOR INSTITUTIONAL THEORY
serve the same function, along with resource-
providing and regulatory organizations; this Comparison of the work of the classic
is clearly akin to DiMaggio and Powell's theoretical forerunners and the initial formu-
notion of a field. In a second use, though, lations of institutional theory suggests at
sector is used to refer to the kinds of per- least three issues that merit much more atten-
formance criteria that are typically used in tion by contemporary institutional theory.
evaluating different sets of organizations. In These are:
particular, they distinguish between technical
sectors, in which performance evaluation is 1. Integrating conceptions of interest-driven behav-
largely identified with market outcomes, and ior (and hence, problems of power and conflict)
institutional sectors, in which performance with those of bounded rationality and norma-
evaluation is closely linked to conformity tively-guided behavior;
with institutional rules and regulations and 2. Setting organizational institutionalism in wider
historical and social contexts in order to
only indirectly tied to market outcomes. This
understand more profound processes of social
latter concept of sector represents a different
change;
way of integrating both agentic and norma-
3. Taking an interpretive approach seriously.
tive approaches to explaining organizations'
behavior, suggesting that the relevance of
These issues are not, of course, orthogo-
more agentic or normative explanations
nal; there is clearly overlap among them.
ORGANIZATIONAL INSTITUTIONALISM AND SOCIOLOGY: A REFLECTION 481

Incorporating issues of power retreat from society, so it is possible to argue


that organizational institutionalism has been
and conflict
in a theoretical retreat from issues of inter-
For both Weber and Marx, the idea of an ests, power, conflict, domination and
institution was inseparable from issues of exploitation. In part, this reflects both an
power and interest. For both, understanding unstated functionalist logic in an institution-
the emergence, functioning and change in alist approach (Kirkpatrick and Ackroyd,
institutions entailed understanding the ability 2005), and a general lack of concern with
of particular groups in society to ensure that these issues in North American organiza-
their interests were served by given arrange- tional theory and sociology in general
ments. For both, processes of legitimization (Hinings and Greenwood, 2002). With few
were seen as key to sustaining institutions. exceptions, there has been a little recognition
And for both, analyses of patterns of power, of class or collective interests and power in
domination, and conflict required in-depth institutional analyses. Although DiMaggio
understanding of the social and historical (1988) addresses the issues of interests and
context in which they occurred. power, his analysis reflects more of a concern
Weber argued that the dominance of for connecting institutional arguments with
bureaucracy as an institution in societies the notion of individual agency (more in line
characterized by rational-legal authority with Spencer's concerns) than for under-
reflected its substantial advantages over standing how particular groups attempt to
alternative forms of organization (1947: dominate others. Greenwood and Hinings
337): 'It is superior to any other form in pre- (1996) do have a notion of particular occupa-
cision, in stability, in the stringency of its dis- tional and functional groups having different
cipline, and in its reliability ... superior both material interests and vying for the power to
in intensive efficiency and in the scope of its impose their institutional arrangements on
operations, and is formally capable of appli- others. Lawrence et al (2001) propose that
cation to all kinds of administrative tasks.' influence, force, discipline and domination
He also clearly recognized the dark side of are all mechanisms of institutional change
this advantage, however, noting that an that are based on how power is used.
entrenched bureaucracy can serve any inter- However, in these approaches the empha-
ests, and that those whose interests are served sis is on the ways in which power is utilized
are likely to become increasingly remote to allow institutional change to occur. That is,
from the mass of the population. Weber's it is primarily conceptualized as a factor or
imagery of members of bureaucratic organi- condition that allows change at either the
zations as cogs in a machine acknowledges field or organizational level. And in spite of
that the institution can be a source of alien- the language that Lawrence et al. (2001) use,
ation, not only in the psychological sense but their concern is not with the ability of partic-
in the more Marxian sense: individuals are ular groups to frame institutional arrange-
separated from the products of their labor, ments in such a way that their interests are
and thus may enact behaviors that run furthered. What is needed is not only a more
directly counter to their material interests. elaborate exploration of the role of institu-
Marx's notion of false consciousness cap- tional forms, organizations and processes as
tures the same sort of phenomenon. Although frameworks and mechanisms in serving
contemporary institutional theory would some interests rather than others and, poten-
seem a natural point of departure for examin- tially, bolstering the power of some social
ing such behavior, work in this tradition has and occupational groups rather than others,
given surprisingly little attention to it. but also an examination of the conditions
As Friedland and Alford argued that the under which disadvantaged groups will
social sciences have been in a theoretical simply accept or recognize and challenge
482 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISM

existing institutions. Interestingly, Selznick Thus, overall, sociological forerunners


(1949) dealt with some of these issues in his point organizational institutionalists in quite
work on Tennessee Valley Authority (TVA), different directions than have been taken so
but this aspect has not been taken up. far. The central issues that require explo-
One interesting development that could ration include the way in which institutional
form the basis for such an approach is the arrangements serve as instruments of domi-
idea of institutional logics (see Thornton and nation by particular groups and particular
Ocasio, Chapter 3 this volume). Marx sets of interests rather than others, and better
emphasized the basis of ideologies in inter- specification of the conditions under which
ests and the consequent way in which such they are likely to be subject to challenge by
ideologies control social relations. Thornton competing interests. An important part of the
and Ocasio (1999: 804) defined institutional Marxist, Weberian and critical theory argu-
logics as 'the socially constructed, historical ments about institutions is the way in which
patterns of material practices, assumptions, forms move across institutional arenas pre-
values, beliefs, and rules by which individu- cisely because of the way in which they sup-
als produce and reproduce their material sub- port particular interests and allow elites to
sistence, organize time and space, and maintain power (cf. Prichard and Willmott,
provide meaning to their social reality.' And 1997). As Hinings and Greenwood argued
as they point out in this volume, there is an (2002), organizational theorists have to be
inescapably material aspect to institutional more concerned with the implications of
logics. However, the nature of logics as organizational forms and processes for
ideologies and the ways in which they are power and control, something that should
related to interests has not been fully resonate strongly for organizational institu-
explored. tionalists because institutions are the durable,
There is, of course, a stream of sociologi- change-resistant social structures of society
cal and management theory that takes institu- (Scott, 2001: 49). As Giddens (1984: 24)
tional frameworks as embodiments of power, puts it, 'Institutions by definition are the
control and domination, namely, critical more enduring features of social life ....
theory (Habermas, 1970, 1971, 1974; giving "solidity" (to social systems) across
Alvesson and Willmott, 1992; Alvesson and time and space.'
Deetz, 1996). However, this stream of
theorizing has had little of no impact on
organizational institutionalism. More recent Understanding the relation
efforts to join research on social movements between institutions and
with institutional analyses also partially
social change
addresses this issue, but the problem
with much of this work is that it implicitly As noted, the use of the concept of 'institu-
takes for granted the ability of actors to tion' by contemporary organizational
rationally assess the impact of existing researchers has generally involved a much
arrangements on their own interests, and more specific and narrower referent than that
challenge those that fail to serve these of classic sociological theory. Arising as an
interests (e.g., Schneiberg and Bartley, 2001; alternative approach to explaining formal
Ingram and Rao, 2004; Rojas, 2006). organizational structure, the earliest exposi-
Hence, they often rest on a more Spencerian tions of institutionalism associated this
view of social action, and fail to effectively concept with very specific elements of struc-
address the insights of Durkheim and more ture among a set of organizations: e.g., affir-
recent phenomenologists concerning the mative action offices, civil service rales,
power of normative orders in constraining radio programming formats, 'poison pill'
action. policies, and so forth. One result of this
ORGANIZATIONAL INSTITUTIONALISM AND SOCIOLOGY: A REFLECTION 483

approach was the deflection of efforts to con- rich heritage of sociological theorizing from
ceptualize formal structure in terms of which it draws (cf. Hinings, 1988; Hinings
broadly defined dimensions, such as com- and Greenwood, 2002).
plexity, formalization, and centralization, Most of the theorists that Scott labels fore-
efforts that dominated much of organiza- runners were concerned with the broad
tional sociology from the 1950s through the sweep of institutions - how society was
1970s. Indeed, the lack of success by sociol- constituted through its institutional frame-
ogists in coming up with agreed-upon con- work, and how that framework was chang-
ceptualizations and operationalizations of ing. Their analyses dealt with creation and
such broad dimensions (e.g., Kimberly, change in dominant institutions, and under-
1976) may have contributed to researchers' standing both the historical causes and con-
receptivity to an institutional approach. sequences of such change for both society
Another, and perhaps more consequential and individuals. These issues particularly
outcome, however, has been a neglect of the resonate in the work of Marx, Durkheim and
sorts of broad patterns of social relations and Weber. Conceptually, a strong distinguishing
social change that were traditionally associ- feature of the work of Weber and Marx, espe-
ated with analyses of institutions (for notable cially, was an emphasis on understanding
exceptions, see the work of John Meyer and institutions and institutional change within
his colleagues). That is, there has been a broad historical contexts. They recognized
distinct shift from efforts to understand 'big that they lived in times of large-scale social
institutions' to those that are focused on change and upheaval, and struggled to under-
(relatively) 'little institutions.' stand them. For them, all analysis was
The redefinition of the concept of institu- historically located in a particular socio-
tion to denote specific elements of structure economic milieu. While all three were highly
may have been driven in part by empiricist analytical (e.g., the use of ideal types, the
concerns. The broad conception of institution labor theory of value, the nature of anomie),
in sociological theory did not lend itself such constructs were only possible because
easily to operationalization or efforts to of both sweeping and detailed scholarship of
verify theoretical claims, as witnessed by the historical trajectories and embedded
the still-ongoing debates over how to define nature of institutions.
and measure 'class' (e.g., Erickson and It is not that contemporary institutionalists
Goldfhorpe, 1992; Wright, 1997; Weeden are oblivious to the historical settings that
and Grusky, 2005). The redefinition may also frame the diffusion of specific practices (e.g.,
reflect that fact that many (most?) of the cur- see Tolbert and Zucker, 1983; Sine, Haveman,
rent proponents of institutionalism work in and Tolbert, 2005; Haveman, Rao, and
business schools, a context that is apt to Paruchuri, 2006), but that concern with
encourage a stronger focus on explaining the explaining organizational behavior, per se,
behavior of organizations per se and dis- has often led to a lack of concern with under-
courage a broader focus on general societal standing and explaining overarching shifts in
issues and processes of social change society - the increased formalism in all kinds
(Stern and Barley, 1996). One might argue, of organizations (though see Drori, Jang, and
as this volume as a whole does, that institu- Meyer, 2006), the rise of international gover-
tional theory has told us a great deal about nance organizations in the wake of globaliza-
organizational behavior. Indeed, the exis- tion, such as the International Monetary
tence of a 'Handbook of Organizational Fund, the World Bank, and International
Institutionalism' is testament to this. Labour Organization, that are not subject to
However, as a consequence of the narrow- the authority of any given nation state, the
ness of its conception of institutions, institu- increasing levels of stratification in many
tional theory has offered little in return to the societies resulting, in part, from changing
484 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISM

organizational employment policies, and so underpinned Durkheim's analysis - how nor-


forth - and the implications of such shifts for mative orders arise, are maintained and
individuals and social order. change. That is, institutionalism needs to
Work focusing on the field level of analy- explore in more detail the conditions under
sis, which Scott (2006: 16) defines as 'a set which individuals are likely to raise and
of interdependent populations of organiza- accept challenges to existing institutional
tions participating in the same cultural and orders, or to reject such challenges. This
social sub-system,' provides a potential pur- problem also, clearly, relates to Marx's
chase on this issue. This level has indeed notion of false consciousness, and the ques-
become important in the last 10-15 years in tion of how Klasse an sich may become
institutional theory, and is intermediate Klassefeur sich.
between organizations and wider social As noted, institutionalists have addressed
systems and forces. However, organizational these concerns to some extent, particularly
institutionalists need to do more work that by drawing on work by phenomenologists,
locates fields in a societal (and perhaps such as Schutz, Berger and Luckmann,
international) context. This is particularly and by more recent scholars, such as
important if organizational theorists and Bourdieu and Giddens. Giddens' notion of
sociologists of organizations believe, with the 'duality of structure,' suggesting that
Weber, that organizations are the key institu- while structures constrain social action they
tional forms of society. We need to address are also created and modified by knowledge-
questions concerning the ways in which able actors, has served as an important
organizations both shape and are shaped by springboard for much discussion of the
the larger historical contexts in which they processes of institutional change (1976,
are located. 1979). For the most part, however, analyses
There are, of course, some exemplars that that have drawn on the ideas of these schol-
deal with understanding the relation between ars have remained theoretical (see Sewell,
organizational and societal change, in partic- 1992 for a particularly cogent theoretical
ular, Zucker (1983), Fligstein (1990), Dobbin synthesis). The great majority of empirical
(1994) and in a different way, Orru, Biggart, studies conducted under the banner of insti-
and Hamilton (1991). It's also worth noting tutionalism have involved large-scale, quan-
that Friedland and Alford's cri de coeur con- titative studies examining the adoption or,
cerning the retreat from society is not appli- less frequently, the abandonment of particu-
cable in Europe, where the development of lar organizational practices or arrangements.
institutional theory has been strongly located While these studies are often premised on
in differences between nation states and vari- theoretical assumptions about cognitive and
eties of capitalism (Whitley, 1992; Morgan, interactive processes that underpin these
2001; Djelic and Sahlin Andersson, 2006). institutional processes (DiMaggio, 1997;
Much of organizational institutionalism, Oliver, 1991; Tolbert and Zucker, 1996;
though, needs to find its way back to these Barley and Tolbert, 1997; Greenwood,
issues of historical and societal significance. Suddaby, and Hinings, 2002), the
assumptions themselves have seldom been
subject to empirical verification by
Taking an interpretive approach researchers.6
One approach to this entails more inten-
seriously
sive use of data gathered through observa-
The final set of problems that we see as need- tional, interview and analysis of historical
ing more attention by organizational institu- documents derived from first-hand partici-
tionalists involves gaining a better pants involved in change or potential change
understanding of the kinds of issues that processes. This is in line with Silverman's
ORGANIZATIONAL INSTITUTIONAHSM AND SOCIOLOGY: A REFLECTION 485

(1970) older agenda for organizational soci- definitions of reality are constituted (Berger and
ology, centering on a critique of reified and Luckmann, 1966). Despite this connection
between institutions and language, most institu-
abstracted empiricism and arguing for its tional theory has been dominated by realist inves-
replacement with an action frame of refer- tigations in which the examination of
ence. Silverman was particularly concerned organizational practices has been disconnected
with shifting attention to what organizational from the discursive practices that constitute them
(Phillips et al., 2004: 636).
actors actually do through the process of
interpretation to construct meanings. In One of the few examples of an empirical
terms of method, this approach promotes the study using a discourse analytic approach to
use of case studies, focuses on actual behav- study institutional phenomena is represented
iors, privileges discourse and emphasizes in Zbaracki's (1998) thoughtful and provoca-
metaphor. In a similar vein, Barley and tive analysis of the adoption and implemen-
Tolbert have sought to lay out a research tation of total quality management practices
agenda, specifically within the framework of by organizations.
institutional theory, which addresses issues The essential point about an interpretative
of action and institutional change, and which approach is that it takes the actor, subjectivity,
emphasizes the identification and analysis of meanings, and reflexivity seriously. In so
scripts centered on behavior as a key ele- doing it opens up the black box of institution-
ment. Drawing on Giddens' concepts of alization both in stability and change. And it
structuration, they make a plea for 'a system- does it from a theoretical and methodological
atic exploration of the relative important of standpoint that is less than prevalent in orga-
behavioral and interpretive phenomena in nizational institutionalism. While we have
the institutional process, and on the basis of many provocative suggestions as to factors
such exploration, the fashioning of a set of that enable actors to question and alter extant
methods that are sensitive to and systematic institutions (see Sewell, 1992), we have little
about documenting both cultural and struc- empirical knowledge of the conditions under
tural dynamics' (Barley and Tolbert, 1997: which those factors are most likely to come
113). One example of empirical work in this into play. Thus, many questions remain
vein is Barley's (1986) classic study of the answered, including those such as: What is
adoption of new technology by radiology required for a general reorientation of shared
departments, which analyzes changes pro- cognitions (e.g., under what conditions might
duced in scripts, routines, and processes of a widespread rejection of tenure systems in
structuration (see Scott's 2001 of this study). academia occur)? What causes breakdowns in
An alternative approach involves linking institutionalization processes, once these are
discourse theory and concepts of framing set in motion (e.g., why did some developed
with institutional theory (Phillips, Lawrence, countries resist signing the Kyoto protocols
and Hardy, 2004; Chreim, 2006). As with the after many of their allies and partners had
attempt to use structuration theory, the con- done so)? And why do institutions that clearly
cern here is with the processes of institution- disadvantage some groups continue to be
alization and actors as active agents accepted by members of those groups (e.g.,
interpreting and establishing meanings in why did some freed slaves in the antebellum
those processes. Phillips et al. (2004) develop U.S. become slaveholders themselves)?
a discursive model of institutionalization that
highlights the relationships among texts, dis-
course, institutions, and action. They argue
CONCLUDING COMMENTS
that language is fundamental to institution-
alization: institutionalization occurs as actors
interact and come to accept shared definitions of We have attempted to revisit the origins of
reality, and it is through linguistic processes that institutional theory and thereby ask questions
486 THE SAGE HANDBOOK OF ORGANIZATIONAL INSTITUTIONALISM

concerning in what ways the earlier insights Salancik, Copay, and King, 1991; Sewell,
may have been lost in more contemporary 1992; Barley and Tolbert, 1997). But we
studies. have little insight into how individuals trans-
Contemporary institutional theory reflects late resource problems into a critical
the core understandings and assumptions that consciousness, or into what determines
provided touchstones for classic sociological whether such constraints will lead merely to
theorizing, as well as the analytic dilemmas minor adaptations or to complete rejection of
that characterize the combined works of its institutional patterns. Gaining a better
forerunners. By tracing its linkages to the understanding of such issues would, we
ideas and arguments of the preeminent social speculate, ultimately provide the foundation
theorists indicated by Scott, we have for a better understanding of the sorts of
intended to help explain both the attraction of broad changes in societies and social orders
this approach to organizational analysis for that motivated the sociological analyses that
many researchers, as well as the difficult and serve as the forerunners of contemporary
ongoing debates that have sometimes fueled institutionalism, and could also help
a general sense of uneasiness about its future. illuminate the way in which existing rela-
We have argued that, in particular, current tions of power are likely to be subject to chal-
institutionalism is characterized by a core lenge. Drawing a link between specific
tension that can be traced to the roots of soci- micro-level interactional processes and
ology, understanding social action as a prod- particular instances of broad social change is
uct of interest-motivated, conscious choices a treacherous business, one that has some
by actors or as a product of normatively- resemblance to exploring the butterfly effect
constrained, habitualized responses. In line (Bradbury, 1953), but a general understand-
with the observations of Tolbert and Zucker ing of micro-level phenomena would, we
(1996) and others, we do not see these as believe, allow a fuller understanding of how
antithetical models, but rather as poles on a individual processes and societal level
continuum: Under different conditions, outcomes may be generally linked.
actors' decisions and behaviors are likely to In addition, a central motif of the social
be closer to one or the other end of the spec- theorizing that institutional theory draws
trum. In our view, the key problematic facing upon was of the processes of social change.
sociologists (and anyone who seeks to extend While it is necessary to conceptualize institu-
an institutionalist perspective) is specifying tionalization as a state, there has been too
what these conditions are, and explaining the much emphasis on this rather than on institu-
connection between particular conditions tionalization as a process, understanding how
and individuals' receptivity to cognitive those processes occur over time, and
reorientation and norm-breaking action. what the central drivers of institutional
As argued above, we believe that part of change are. These kinds of questions were at
this effort will require more empirical the heart of the theorizing of Durkheim,
analyses that use interpretive frameworks to Marx and Weber (and are also exempli-
explore institutional phenomena. That is, we fied in the work of Meyer and his col-
need a much more thorough understanding of leagues. They are much less evident in the
institutions as manifested in individual work of contemporary organizational
perceptions and decisions if we are to fully institutionalists.
grasp the duality of structures (using We believe that following up on these
Giddens' term). It is commonly argued, for themes in our research agendas would
example, that resource constraints that hinder allow modern institutionalism to make
the enactment of institutionally-based behav- a significant contribution to the
iors are often a critical factor in bringing rich sociological heritage on which it has
about institutional change (e.g., Leblebici, drawn.
ORGANIZATIONAL INSTITUTIONALISM AND SOCIOLOGY: A REFLECTION 487

NOTES Andreski, Stanislav. 1973. Social Sciences as


Sorcery. New York: St. Martin's Press.
1 This lack of attention is summed up by Parsons' Barley, Stephen R. and Pamela S. Tolbert. 1997.
plaintive query, posed in the opening of The "Institutionalization and structuration:
Structure of Social Action, less than 40 years after Studying the links between action and
Spencer's death (1937: 1): 'Who now reads institution." Organization Studies, 18: 93-118.
Spencer?' Recent theorists (e.g., Andreski, 1973; Berger, Peter L. and Thomas Luckmann. 1967.
Turner and Beeghley, 1981) suggest that the general
The Social Construction of Reality: A Treatise
neglect of useful theoretical insights provided by
Spencer stems from antipathy toward his embrace of on the Sociology of Knowledge. Garden City,
now-discounted ideas, such as Social Darwinism. NJ: Doubleday.
2 Interestingly, some empirical evidence of Blau, Peter M. 1955. Dynamics of Bureaucracy.
Durkheim's notion of collective consciousness can be Chicago: University of Chicago.
adduced from recent work by psychologists on the Blau, Peter M., Wolf Heydebrand, and Robert
formation and behavior of in-groups (Tajfel and E. Stauffer. 1966. "The structure of small
Turner, 1979). In a provocative analysis, Zucker bureaucracies." American Sociological
(1986) offers a reversal of Durkheim's arguments, Review, 3 1 , 179-91.
noting that institutions can contribute to the forma-
Blau, Peter M. and Richard Schoenherr. 1971.
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The Structure of Organizations. New York:
3 very similar argument is advanced by Merton
Basic Books.
(1947b), who focuses on the relative balance of func-
tions and dysfunctions associated with existing struc- Boulding, Kenneth. 1953. The Organizational
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Pp. 203-215 in Golden Apples of the Sun.
of change is left unanswered.
New York: Doubleday and Co.
4 For a slightly more expanded account of the ori-
Chreim, Samia. 2006. Managerial Frames and
gins of an institutional approach in organizational
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5 A slightly different, but also relatively narrow appropriation and resistance. Organization
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leadership (1957: 16-17). One of the functions of a Clemens, Elizabeth S. and J.M. Cook. 1999.
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Collins, Randall. 1994. Four Sociological Tradi-
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Collins, Randall and Michael Makowsky. 2005.
6 Some relevant empirical work that relates to
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