The document contains 10 multiple choice questions about different aspects of the catering industry, including primary catering sectors, customer impressions, profit motives, captive markets, and examples of specific restaurant types like dhabas and coffee shops. The questions cover topics like catering outlets, customer choice and experience, business goals and markets.
The document contains 10 multiple choice questions about different aspects of the catering industry, including primary catering sectors, customer impressions, profit motives, captive markets, and examples of specific restaurant types like dhabas and coffee shops. The questions cover topics like catering outlets, customer choice and experience, business goals and markets.
The document contains 10 multiple choice questions about different aspects of the catering industry, including primary catering sectors, customer impressions, profit motives, captive markets, and examples of specific restaurant types like dhabas and coffee shops. The questions cover topics like catering outlets, customer choice and experience, business goals and markets.
1) Which of the following is not a primary catering sector?
a) Restaurant c) Industrial catering
b) Coffee shop d) Cafeteria 2) A guest’s first impression of an establishment occurs a) At the first contact c) After greeting and seating b) When ordering the food. d) After they have tasted the food 3) Mention the term which mainly to make profit through their products and services. a) Rate of Interest c) Rate on investment b) Return on interest d) Return on investment 4) Name the sector which operates only for service motive. a) Commercial c) Welfare b) Primary d) Catering 5) Identify the market where the customers have a choice to eat. a) Captive c) Semi-captive b) Non-captive d) Demi-captive 6) Find an example where the customers do not have a choice to eat and have to avail services provided by a particular catering outlet. a) Stand alone restaurant c) Hospitals b) Coffee shop d) Railway station 7) Indicate where the customers have a limited choice to eat. a) Stand alone restaurant c) Hospitals b) Coffee shop d) Railway station 8) Find out the type of restaurant which is small that service simple, moderately priced meals. a) Brasserie c) Dhabha b) Bistro d) Coffee shop 9) Identify the restaurant that mainly serves snacks and beverages 24 hours a day. a) Brasserie c) Dhabha b) Bistro d) Coffee shop 10) Dhabas are located at a) Beaches c) Hill stations b) Highways d) Airports