7 Cs of Business Writing

Name _______________________________________ Date ______________

Each of the expressions below is ineffectively written. Determine the problem in each item and revise it based on
the characteristics of a successful business letter. No. 1 is done for you.

Expression Problem Revision

1. I wish to take this occasion to express NOT concise Thank you for…
my thanks.
2. We will expedite the delivery of the
product.

3. We will write to you at an early date.

4. We insist that you always bring your

credit card to the store at all times so
that our sales staff does not have to waste
their valuable time.
5. It has been a while since we have heard
from you. Is our service at fault?

6. At this point in time, we cannot plan

ahead our activities for the month of
December.
7. This office will not conduct any
transaction after 3 p.m.

8. Cleaning ladies must come to the

office wearing the prescribed uniforms.

9. The president agreed to the

proposition to nullify the contractual
relationship.
10. Sales were made by everyone at
the trade show except Mr. Mike
Santos.

11. Implementation of the rules was

effected by the manager.

12. Your memo indicated that you are

ignorant of the policies in our credit
department.
13. After we have carefully reviewed
your present proposal, we are of the
opinion that we are not in the position
at this time to accept your offer.
14. The company was able to have a
substantial savings last year.

15. Everybody in the office are entitled

to a two-week vacation.