Submitted to : Mam anila

Submitted by: iqra butt

Roll num: bcsm-s20-020

Activity of 7 C’s
Activity 1:
Instruction:

1. Read the given sentences once and find out the missing “C”.
2. Rewrite the given sentences by considering the missing “C”.
3. You have 5 minutes to complete this task.

1. Submit your reports to Mr. Jones by soon.

_____________________________________________________________________________________
_____________________________________________________________________________________
Dear David submit your reports to Mr. Jones as soon as possible
_____________________________________________________________________________________

2. The balance due is on the next page of this report.

_____________________________________________________________________________________
_____________________________________________________________________________________
The Due Balance of bank account is on the next page of this report.
_____________________________________________________________________________________

3. The policy date is in the corner.

_____________________________________________________________________________________
_________The Policy date is in the corner of web page. __________
_____________________________________________________________________________________

4. Give me apples.
_____________________________________________________________________________________
___________Please give me Two Apples. ________________________________
_____________________________________________________________________________________

5. Today there is a meeting in the office.

_____________________________________________________________________________________
_____________________________________________________________________________________
Dear Amjad today there is a meeting about financial strategies in the office at 12:30 PM.
_____________________________________________________________________________________

Activity 2:
Do you think that the given letter is complete? If not, rewrite it and bring completeness in it. Total

time: 5 min
Dear Nadeem

Thank you for the confidence you have shown in our bank by the account you have recently opened. Our
goal is to make our services to you both pleasurable and helpful.

You are most welcome to come in whenever we can assist you.

Sohail Munir

Our Valuable Customer Nadeem Ansari,

We are obliged to inform you that your account in our HBL Thokar branch has been
successfully opened. We are thankful to you for showing interest and trust in our bank.

Our goal is to make our services comfortable, helpful and supportive to you and we make it
sure that you wouldn’t face any inconvenience from our side.

You are most welcome to come to us in our working days from Monday to Friday 9:00AM to
5:00 PM; we will feel pleasure to assist you.
The Account Manager,
Sohail Munir.

Activity 3
Being a tourist I planned to visit Murree, I had written an email to the Manager of Dylex Hotel for
the booking of a double bed room with an attached bath. Manager replied instantly; the reply of
email is pasted as under. Do you think this email is giving a clear message? If not, rewrite this
email, considering the importance of “CLARITY” in effective business communication. Total
time: 15 minutes

Dear Mr. Tariq

I am rueful to inform you that we are utterly booked up for the week of August 22. We have no rooms
available because the WPA will be holding their convention at our hotel during the week of August 22.
You will understand certainly, we have to reserve as many rooms as possible for members of the
association.
If you can't revolutionize the date of your trip, maybe you could discover the double room with bath that
you want at another hotel here in Murree.

affably

Amir Khan
MD Deluxe Hotel Murree

REWRITTEN:

Dear Mr. Tariq Akram,

I’m really feel sorry to inform you that we are totally booked for the 2nd last week of august
2021. We are sorry we couldn’t provide you any room because we have our agreement with
the WPA during this week. We have to book rooms for WPA association’s members. I hope
you will understand our constraint.

We could provide you the room after the 2 nd last week of august 2019. If you could change the
date of your trip we are sure we will assist you. If you find it feasible we would find you a
room
matching with your requirements in another hotel of Murree.
Sincerely,

Manager of Dylex Hotel Murree.

Amir Khan

Activity 4:

Instruction:

1. Read the given sentences once and find out the missing “C” in given sentences.
2. Rewrite the given sentences by considering the missing “C”.
3. Complete this task in 15 minutes.

1. I read that letter three times; the point was clear.

_____________________________________________________________________________________
___Dear Sir, I read that complaint latter three times to understand the main point, the
__________________________________________________________________
customer’s point was clear.
_____ _____________________
2. You have done a wrong job.

_____________________________________________________________________________________
_____________________________________________________________________________________
You haven’t completed the tasks that were assigned to you and you have done a wrong
_____________________________________________________________________________________
3. Welcome to all freshmen.
_____________________________________________________________________________________
_____________________________________________________________________________________
The Family of Superior University Welcome to all freshmen in the university.
_____________________________________________________________________________________
4. You product is not up to standard which our company requires so we will not purchase anymore.
_____________________________________________________________________________________
_____________________________________________________________________________________
Dear Vendor, your product does not reach up to standard which our company requires so
_________we will not purchase anymore. ______________________

5. You are fired and you will not work with us.
_____________________________________________________________________________________
__Mr. Ali, You’re fired from the beacon software house and you will not work more with
__________________________________
_____________________________________________________________________________________

6. Our criteria are firm; he is to be a scholar; he is to be a good teacher.

_____________________________________________________________________________________
_____________________________________________________________________________________
Our Criteria to join the firm is the applicant should be a scholar and should be a good teacher.
____________________________________________________________________________________

7. Say congratulations to little girl.

_____________________________________________________________________________________
_____________________________________________________________________________________
Say congratulations to little girl at her pass out party.
_____________________________________________________________________________________

8. Each manager has an assigned parking space. He should park his car ...
_____________________________________________________________________________________
____Each Manager of the company has an assigned parking space. He should park his car at
____assigned place only. _____________________

9. Muddasir Ali you are coming late.

_____________________________________________________________________________________
____Muddasir Ali you are coming late in the
class._________________________________________________________________
_____________________________________________________________________________________
10. You guys should all be concerned about the issue.
_____________________________________________________________________________________
_____________________________________________________________________________________
You all guys should be concerned about the company’s issue.
_____________________________________________________________________________________

11. You are failed to pay your rent.

_____________________________________________________________________________________
_____________________________________________________________________________________
Mr. Amjad you have failed to pay your rent of the flat.
_____________________________________________________________________________________

Activity 5:

Instruction:

1. Read the following sentences once and find out the missing “C” in given sentences.
2. Rewrite the given sentences by considering the missing “C”.
3. Complete this task in 15 minutes.

1. Please be advised that your admission statement was received.

_________________________________________________________________________________
_________________________________________________________________________________
Your admission statement has been received.
_________________________________________________________________________________

2. Allow me to say how helpful your response was.

_________________________________________________________________________________
 _________________________________________________________________________________Your last
response was helpful.
_________________________________________________________________________________

3. I am working in a factory and I was tried because of my hectic job.

______________________________________________________________________________
___
_I am working in a computer factory and I am trying because of my hectic job _________
_________________________________________________________________________________

4. There are four rules that should be observed by all the males and females of our company.
_________________________________________________________________________________
_________________________________________________________________________________
There are four rules that should be observed by everyone in our company.
_________________________________________________________________________________

5. The product which I sent you last week is a best quality product, more over I will tell you more
that this product is well know all over the world for its taste and color.
_________________________________________________________________________________
__The product which I sent you last week is a best quality product, more over this product _
__is well known all over the world for its taste and color.

6. The issue of most relevance is teamwork.

_________________________________________________________________________________
_The most relevant issue is teamwork. _________________________________________
_________________________________________________________________________________

7. It was known by Mr. Smith that we must reduce production cost.

_________________________________________________________________________________
_________________________________________________________________________________
Mr. Smith knew that we must reduce the production cost.
_________________________________________________________________________________

8. In most cases the date of the policy is indicated in the upper right corner so it is on the upper
corner of the page.
_________________________________________________________________________________
_________________________________________________________________________________
The policy date is in the upper right corner.
 _________________________________________________________________________________

9. The total balance due will be found on page 2 of this report.

__The balance due is on page 2 of this report. ______

_________________________________________________________________________________

10. The reports are to be submitted by employees prior to 5:00, at which time they will be received
by Mr. Jones.
_________________________________________________________________________________
____________________Dear Employees, Please submit your reports to Mr. Jones by 5:00.
_________________________________________________________________________________

Activity 6:

I am working as a Public Relation Officer in Silk Route Bus Service, I received a letter by Ms.
Andrea who is a Brazilian presently, and she is working as Admin Manager in Dreamtime Movies
Universal Limited. She wrote a letter for inquiring the transport charges and services, but I am
unable to understand the letter. Here, she is missing an important “C”, find it and rewrite it for
your practice. Total time for this activity is 15 minutes.
Ms. Andrea Philips
Dreamtime Movies Universal Ltd
54 Oxford Road
Skagnes
SK3 4RG

Missing C’s: Clarity, consideration, correction, credible, concreteness.

James T Brown Sales Manager

Dear Mr. Brown,

Subject: Inquiring about Bus services and bus fares.

Thank you for your letter of 22 January 2019 related to your transportation services.

Although Silk route buses service is offering a comfortable traveling services to facilitate the people of
Brazilin. In your last letter you mentioned about your transportation services from Brazil to Karachi
Pakistan but didn’t mention the bus fares clearly. And also it wasn’t mention the routes and services
that you’re attended will provide to us. I have pleasure in enclosing your latest brochures and price list
from which i can see that your prices are highly competitive. But I concern to know that how much fare
will be charged for one person and for two persons?

I am looking forward to your response till 12/12/2019.

Yours sincerely,

Ms. Andrea Philips

Dreamtime Movies Universal Ltd
54 Oxford Road
Skagnes
SK3 4RG