Professional Documents
Culture Documents
Proficientorgoodreadersunderstandthatwritersoftentellmorethant
heyactually
saywithwords.Theygiveyouhintsorcluesthatallowyoutodrawconclusi
onsfrom informationthatisimplied. Using these clues to “read between the lines”
and reach adeeperunderstandingofthemessageiscalled inferring.
Thefollowingworkshopwillhelpyouunderstandmeaningfromcontextgot
obelow
thesurfacedetailstoseewhatisactuallyimplied(notstated)withinth
ewords ofthe
2
E-commercecontinuestoredefinethewaypeopleshop
.Onlineretailsales
intheUnitedStatestotaled$394.86billionin2016,representinga
15.6-percent increase over 2016, according to the U.S.
Department of Commerce.
Excludingsalesoffuelandcars,11.7percentofretailsalesintheU
nitedStates
in2016weree-
commercesales,accordingtoInternetRetailercalculations.
It's getting harder to define "e-commerce," as merchants
often blur or don’t
distinguish the difference between buying online and buying
in a store. For
consumers today, buying a product online for in- or whipping
store pickup, 3
out a phone in the store to order an item that's out of
stock at that location, is
justpartoftheeverydayshoppingexperience.
Onethingiscertain,though:e-
commerceandomnichannelretailleadershave
trainedtheircustomerstoexpectmoreoptionsandbetterservice.
4
"People
tteexxtt..
RReeaaddtthheeffoolllloowwiinnggtteexxttaa
nnddaannsswweerrtthheeqquueessttiioonnssb
beellooww:: EE--
CCoommmmeerrccee::TThheecchhaalllleenngge
ennoottssoocchhaalllleennggiinngg
AAuugguusstt 2233,, 22001177 ||MMeerrrriillllDDoouuggllaass
TTaakkeennaannddaaddaapptteeddffrroomm::
hhttttpp::////wwwwww..iinnbboouunnddllooggiissttiiccss..ccoomm
11
__ FFrroomm ssmmaallll,, llooccaall bbuussiinneesssseess
ttoo nnaattiioonnaall ggiiaannttss mmeerrcchhaannttss
ffaasshhiioonn ee-- ccoommmmeerrccee ssttrraatteeggiieess ttoo
aattttrraacctt aanndd ddeelliigghhtt ccoonnssuummeerrss
iinn aann eevveerr--mmoorree
ccoommppeettiittiivveemmaarrkkeett..
want convenience," says Daphne Carmeli, founder and CEO of
same-day delivery service Deliv, in Menlo Park, California.
For instance, they want to
5
orderaproductthismorningandreceiveitthisevening. _"Fifty-
sixpercentof millennialssaytheywon'tbuyifthere'snotasame-
dayoption," she adds.
Asnewmodels emerge, industry leaders set new standards, and
competition continues to heat up, retailers that include e-
commerce in their strategies are racingtostayoutfront.
1. Organize the text. As you could notice, five sentences were removed.
Please,checkthefollowingoptionstocompletethetext.Payatte
ntion,there isoneextraoptionthatisnotnecessary.
B. Fromsmall,localbusinessestonationalgiants,
A. "Peoplewantconvenience,"
C. Periodically, the company sent an email to its customer
list announcing the
arrivalofanespeciallyinterestingmerchandise.
D. "Fifty-six percent of millennials say they won't buy if there's not a
same-day
option,"
E.
orwhippingoutaphoneinthestoretoorderanitemthat'soutofsto
ckatthat
location,isjustpartoftheeverydayshoppingexperience.
F. E-commercecontinuestoredefinethewaypeopleshop.
TIP : Pay attention to linking words or punctuation marks to determine the best
option for each case
2. Finding synonyms. According to the text, match the proper
synonym for
eachofthetermsfromcolumnAwiththesynonymsfromcolumnB.
A B
1. Fashion B A. Increment
2. Increase A B. Materialize
3. Blur E C. Use
4. Certain D D. Confident
5. Emerge C E. Notclear,muddy
II. Reading between lines
Readthefollowingtextandanswerthequestionsbelow:
Good products.
Better services.
Toys.
1
Anderson, D. Britt, F. y Favre, D. (s.f.). The 7 principles of supply chain management.
Consultadoel20deoctubrede2016,enhttp://www.scmr.com
_x_ A piece of the pie.
Apples.
Providers’ costs.
Managers’ costs.
d.Manufacturersnotonlyplacehighdemandsonsuppliers,butalso:
_x_ Accept that partners should diminish costs in the supply chain.
Weusetheactiveorpassivevoicetofocusattentionontheresponsibleag
entofan actionorthereceiver(object)ofthesameaction.
ActiveorPassive?
The company resources are usually The Supply
controlled and managed by Project Managers Demand Planner
in order to achieve will develop,
commongoalsinaneffective,time- communicate,and
efficientmanner. executeend-to-
By applying to this position your endproductdeman
application is automatically submitted to d
the following locations: andsupplyplansa
MountainView,CA,USA;SanFrancisco,CA,USA crossallchannel
s ofdistribution.
Pass ive voice
Active voice
As a key member of our Business Active voice
Operations team,
aspectsofthedemandplanningwillbeledbyyou. Active voice
You should manage the supply chain to
balance Active voice
demandv/ssupplytomeetthecompanyobjectives
.
Qualifiedapplicantswillbeconsideredwithou
tregardto
age,race,creed,color,nationalorigin, Pass ive voice
ancestry,marital status, affectional or
sexual orientation, gender identity or Pass ive voice
expression, disability, nationality, sex,
or veteran status.
aglobalsupplycha
in.
The logistics of all aspects of the
The
supply supply
chain chain manager coordinates the logistics of
must be
Pass ive voice
coordinatedbyTheSupplyChainManager
allaspectsofthesupplyc
Companies
hain are increasingly sourcing raw
materials,
We think of our team members as an extended family
manufacturing,andlaborfromallovertheworld
Active voice
forming
and work to foster an environment that
benefits our workforce and generates
personal and professional innovation.
As an Acquisitions Analyst, you combine your deep Active
voice
market knowledge of a given sector with
tech industry savvy to negotiate cost-
effective solutions to support
Google'sinfrastructureg
rowth.
2. Read the following case study and complete it with one of the verbs from the box
in the appropriate form, active or passive, for each case. Check the example.
FIAT
Somebody has stolen a truck from outside the Distribution Center. The thief drove the truck off
the parking lot at 10:00 p.m. The thief used a stick to open the car. Some other workers
at the loading area also saw the thief. The police are s earching for the truck now. They will use
the workers’ descriptions to catch the thief.
Atruckhasbeenstolenoutsidethedistributioncenter.Athiefdrovethe
truckoutof
theparkinglotat10:00pm.Iuseasticktoopenthecar.Someworkers
inthecargo
areaalsosawathief.Apolicemanislookingforthetruckatthismoment.T
hesewill usethedescriptionsoftheworkerstocatchthethief.