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GESTIÓN LOGÍSTICA
(1762778)
EVIDENCIA 3:
WORKSHOP “CUSTOMER SATISFACTION TOOLS”
INSTRUCTOR:
SINDY BONILLA
PRESENTADO POR:
ALEXANDER ORTIZ TABORDA
Actividad de aprendizaje 14
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e. Not all the personnel have the capability to influence customer at some level.
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3. Por cada párrafo del texto leido, escriba una oración que resuma la idea
principal.
Párrafo 3: The investment for customer satisfaction is the best investment that
the company makes
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