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309 The Peninsula Court  8735 Makati Ave. cor. Paseo de Roxas  Makati City  Tel. No.

(+632) 750-4521

TELEPERFORMANCE RECRUITMENT PROCESS

I. Applicant Online Registration


- Candidate needs to submit their resume/SRS profile to the receptionist.
- Candidate needs to secure a queue number.
II. Initial Interview
- Candidates must be familiar with the details on their resume as this will be asked and
follow up questions will be based on the answers they give out.
- Candidates will also be asked basic questions. (e.g Tell me something about yourself) to
check on their communication skills.
III. Online Exam (Timed)
- Candidate will be profiled for either CSR/TSR
o Comprehension Check I
o Computer Basics (Parts of the Computer)
o Comprehension Check II
o Computer hands-on (Computer and Internet Navigation)
IV. Final Interview (10-20 minutes)
- Candidates will be asked more detailed questions in reference to their resume and will
have a short role play session at the end of the interview.
- Results are given immediately (Depending on the Recruiter)
V. Versant Language Assessment (15-20 minutes)
VI. JOB OFFER

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