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WHITE PAPER

Media Planning and


Collaboration Platform
Summary
The Mindtree Media Planning and Collaborative Platform [MPCP] is a transformational initiative for the advertising

industry. It attempts to automate all planning processes, development, performance evaluation and other activities

involved in the complicated end-to-end process of campaign management.

MPCP is a key component in enabling advertisers, planning agencies, creative agencies, broadcasters and other

monitoring agencies to collaborate and execute their campaigns in a more structured and controlled manner.

It covers a wide range of processes such as pre-planning, campaign planning and creative management at a planning /

creative agency. This includes the execution of campaigns through a broadcaster discrepancy resolution and invoicing.

MPCP enables users to analyze historical data on campaigns, in areas such as expenditure incurred, geographical

coverage, channels and target customers. This helps them arrive at a comprehensive future campaign plan. Predictive

analysis on TRP data ensures optimum returns for campaign slots and channels.

Contents
Media planning process - introduction 03

Media objectives 03

Challenges in the media planning process 04

Business drivers for the media industry 04

Media trends impact 04

Media Planning and Collaboration Platform (MPCP) - overview 04

Our solution 05

Modules in Mindtree MPCP 05

Business impact 06

Solution highlights 06

Mindtree MPCP solution differentiators 06

White paper 02
The media planning process - introduction Media objectives
Media planning is the process of deriving the best strategy The basic components of a media plan are:
to reach the largest target audience through an effective ƒƒ Aligning media objectives with enterprise branding
use of the marketing mix, using appropriate channels. and advertising strategy
Media planning starts with an analysis of the consumer ƒƒ Developing campaign strategy as per the vision of
behaviour patterns of a customer’s target audience. This the organization
could be TV, radio, print or online. The next step is to ƒƒ Concentrating on urban areas frequented by the target
devise a relevant advertising strategy across those audience and where the response to new ideas is quicker
channels. This should ensure that the customer’s campaign ƒƒ Reaching target buyers through an optimum channel
is the most frequently seen, with a minimum amount of mix of media to gain greater frequency and lesser cost
wastage, by intended audiences. per opportunity / lead
ƒƒ Developing creative artifacts
The selection of media for advertising can sometimes ƒƒ Execution of the campaign
prove tricky for small firms with limited budgets and ƒƒ Evaluation of campaign effectiveness and monitoring the
know-how. Advertisements through national-level Return On Investment (ROI)
television and newspapers, are often too expensive for
a company that services only a small target market Market and competition analysis
(although local newspapers can be used). The important Defining the campaign objectives
challenge is to translate marketing requirements Defining core target group
into attainable media objectives and then to execute and Campaign planning and definition
monitor the strategy to achieve the desired goal. Creation of artifacts
Purchase of slots
The end-to-end process of media planning and execution Execution
involves collaboration between various stakeholders. Invoicing
This includes advertisers, planning agencies, creative Discrepancy resolution
agencies, broadcasters and monitoring agencies, all Evaluation of customer
of whom are involved during different stages of the process.

MPCP Scope
Advertiser Agency Advertiser Agency Advertiser Agency Advertiser /
/ agency / agency
broadcaster

Plan Buy / Reports &


Pre-planning Plan Execution Invoicing
authorization maintenance dashboards

ƒƒClient ƒƒPlanner inputs ƒƒAccount team ƒƒAgency ƒƒAgency ƒƒAgency ƒƒOngoing


representative budget & other approves or contract with confirms the reconciles performance
enters details information. rejects the broadcaster to execution of invoices from reporting while
in briefing form Further, plan reserve space the ad all relevant the buy is on air
chooses on-air ƒƒPlanners & ƒƒAgency vendors ƒƒTool provides
dates for each supervisors coordinates standard and
type of local track progress with creative customized
media of purchase agency to reports and
ƒƒPlanner creates via media procure dashboards
flowchart authorizations creative
of all media created executions
combined with
total points &
dollars

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Challenges in the media planning process Business drivers for the media industry
One of the key challenges here is that all stakeholders The media sector changes rapidly, so major players within
involved are located in different locations and / or the sector will always be looking for innovative solutions
geographies and communication between them is difficult. to new business challenges. Customers are more aware of
In addition, maintaining a repository of all communication their needs and are therefore more demanding. Planning
and documentation can be costly and time-consuming. agencies need to constantly come up with innovative new
Maintenance and analysis of historical data is also campaigns to engage them.
challenging as it is expensive and data retrieval is
often slow and time sensitive. The key challenges Media trends impact
are real-time access to campaign data and the lack of Dynamic branding environment: Advertisers, broadcasters
a single interactive collaborative platform. and agencies must satisfy customer demand. They should
harness new points of interaction to maintain growth in an
Challenges faced during the planning process are: ever-increasing scale and complexity.
People / process Multiple stakeholders: Broadcasters and planning
ƒƒ Limited visibility between advertisers, agencies agencies must develop innovative ways to attract
and broadcasters customers’ attention.
ƒƒ Lack of alignment and collaboration between various Affluent consumers: Agencies must scale rapidly and
stakeholders residing in different geographies provide innovative campaigns with proper analysis.
ƒƒ Low level of automation and standardization of key Fragmented media: The fragmentation of mainstream
business processes media and a proliferation of new media have made
ƒƒ Lack of visible governance policies and procedures media buying and planning more challenging and creative.
Communication: The message needs to be communicated
Information in the most effective manner to the largest number
ƒƒ Real-time historical data is generally not available for of potential customers, at a lower cost.
timely analysis
ƒƒ Data inaccuracy, if it is not at a centralized location Media Planning and Collaboration
ƒƒ Lack of decision support systems, resulting in: Platform (MPCP) - overview
Lack of customer insight The Mindtree Media Planning and Collaboration Platform
Inability to accurately plan for future demand (MPCP) is a framework for the media planning process.
Data silos / data explosion It provides a robust, collaborative platform that can be
implemented with minimum customization. MPCP
IT infrastructure focuses on eliminating existing pain points by providing
ƒƒ Lack of integration between applications a single entry point for data, with a single view of
ƒƒ No customized workflow for each activity / stakeholder the truth for campaign management. The solution also
ƒƒ Standard reporting / analytical tools are not available enables various stakeholders to collaborate much
ƒƒ Lack of collaboration tools between stakeholders spread more efficiently, by automating and optimizing the
across geographies process flow.

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Advertiser Process Scope

Enter strategy &


indent details

Planner enter Send for review Approves Planner enters


plan details for Advertiser budgetary detail
annual buy & select medium

Approves Send for review


Creation of RFP Planner creates
Advertiser
based on goal flow chart

Send to buyer

Order booking Buyer & Execute Media plan


Buyer advertiser execution by
system buyer

Reports,
Discrepancy Confirmation of
dashboards &
resolution execution
monitoring

MPCP gives advertisers, planning agencies, creative ƒƒ This solution optimizes the business process by
agencies, broadcasters and monitoring agencies an integrating back-end systems. This enables users
integrated view and control over the entire campaign to leverage existing technology assets which, combined
management process. Media workflow is optimized, with performance tuning, leads to greater efficiencies
with seamless, end-to-end integration and process from existing IT budgets
automation. MPCP can be deployed with minimum effort,
while ensuring the quality of data sourced via various input ƒƒ Mindtree MPCP also automates services to the maximum.
channels. This solution addresses the pain points of the Its concrete architecture takes into consideration all
business workflow such as transparency of work status, the functional and non-functional related requirements
reports, the auto escalation matrix, auto validation of and key performance indicators
data / forms and integration between various applications.
Modules in MPCP
Our solution The Mindtree MPCP provides extensive module-
ƒƒ Mindtree MPCP provides a reliable, scalable, seamless based features that enable users to perform campaign
solution, achieved via end-to-end integration and management related tasks more efficiently.
automation. This optimizes media workflow for future
deployment of the solution, with minimum effort. It Campaign: The advertiser provides basic information
also ensures the quality of data sourced via various such as budget, location, theme and brand strategy to the
input channels planner, to derive the campaign or the media strategy.
The campaign is manually created in the application or
ƒƒ Mindtree MPCP provides an excellent user experience integrated from another application. The planner views the
with the help of an Ajax-based Rich User Interface (RUI) data and reverts to the user with a campaign strategy / plan.

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A configurable workflow to approve, reject, delegate or Administrator functionality: Features such as creation
reconsider details, by any user, is also possible. of the enterprises, its users mapping of products and
geographies can be controlled through the admin module.
Plan: In this stage, the campaign artwork is created. Dashboards and reports: Users can generate reports based
Users can link it to other campaigns or provide additional on controlled input criteria and export to MS Excel or
information to the creative planner. They are published other relevant packages, to do the analysis. The user has
to the broadcaster after a final approval. the option of analyzing the data in different chart formats
Execution: The broadcaster downloads artifacts and such as bar graphs or pie charts. Dashboards are provided
executes them based on the contract. Spot details can be to highlight graphical comparisons between various
viewed along with rates and / or discounts. campaigns, products, locations and channels. Dashboards
Invoicing and discrepancy resolution: Details of the can be drilled down for further analysis.
execution are obtained from the broadcaster and can be Access-based home page: Users can view data based on
compared with the execution module. After discrepancy their roles. They can directly navigate to the work items that
resolution, invoices can be raised based on the invoicing are awaiting review. Graphic views of data / dashboards are
date and credit period applicable. also available. The home page therefore provides data in a
structured manner for users, enabling decision, making.

Media indent

Media indent
Customer

Pricing

Creative Campaign artifacts Planning


Channel
agency agency

Contracts
Dash boards

Analysis Analytics reporting


agency
Scheduler
Monitoring
agency

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Business impact ƒƒ Reduced redundant data inputs with process owner
The Mindtree MPCP is designed to have a positive impact entering data at a single source
on all stakeholders involved in the process. ƒƒ Secure data storage and selective role-based access for
Advertiser high security
ƒƒ Enables translation of brand positioning through an ƒƒ Dispute minimization by timely and unalterable
effective mix of advertising and reach to the desired data capture
target audience ƒƒ Bulk storage of project information and documentation
ƒƒ Convenient interface statistics keep the advertiser ƒƒ Linkages of all modules provide end-to-end visibility
updated on the campaign performance and tracking
ƒƒ Provision to compare various campaigns with ƒƒ Business audit trail, to track end-to-end history and
respect to expenditure, geographical coverage, track changes for a particular campaign or user
channels and target customers enables comprehensive ƒƒ User-defined business rules to trigger certain validation
future campaign plans and business logic
ƒƒ Option to extend, suspend or terminate a campaign /
Planning agency plan / pre-buy
ƒƒ Facilitates centralized planning and buying processes ƒƒ Option to view reports on different types of charts
that can ‘execute and activate’ at a localized level. It for better analysis of data
also provides a unique media service delivery platform
through its micro-marketing infrastructure and analysis Mindtree MPCP solution differentiators
of historic data ƒƒ Readily available adaptors for most known ERP and
ƒƒ Categorization of various broadcasters, advertisers back-end solutions
and agencies, based on various filter criteria like ƒƒ Quick deployment with preconfigured processes
business type, number of campaigns executed and and functionality
budget for each campaign ƒƒ Forecasting capabilities for efficient
ƒƒ Reduction in cycle time from the planning stage to the campaign management
execution, leads to increased productivity ƒƒ Reliable, scalable and seamless solution for achieving
end-to-end integration and process automation
Creative agency ƒƒ Optimized media workflow and deployment with
ƒƒ Improves skills with creativity, strong visual designs, minimum effort, while ensuring quality of data sourced
perceptive user interface, logically organized structure via various input channels
and technical know-how ƒƒ Enables users to explore various options before
ƒƒ Enables creative agencies to develop and align committing valuable time and effort
campaigns to overall campaign vision. Thus, ƒƒ Customized workflow that enables quick deployment in
communication to all stakeholders is improved any environment
and controlled ƒƒ New processes can be introduced in a short time
ƒƒ Comprehensive implementation of business rules that
Broadcaster can be customized for different users
Provides real-time access to artifacts and contract details, ƒƒ Complete lifecycle integration from the inception of the
to provide more visibility on agreed schedules and rates campaign to the execution and monitoring
ƒƒ Reports and dashboards enable decision- making through:
Solution highlights Analyzing budget, expenditure for a
The Mindtree MPCP provides the following features: product, campaign or geography
ƒƒ Dynamic, configurable and flexible workflow, to meet all Comparison between various media channels,
business needs products, brands or geographies
ƒƒ Workflow automation based on SLAs

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MINDTREE MPCP offerings

Reporting Planning & execution Workflow Integration

ƒƒ Expenditure budgeting ƒƒ Pre-planning ƒƒ Approval workflow ƒƒ Back-end-system


ƒƒ Dashboards ƒƒ Planning (campaign) ƒƒ Approval mix ƒƒ User authentication
ƒƒ Performance reports ƒƒ Pre-buy (execution) ƒƒ Creative archives ƒƒ Business rules
ƒƒ Invoicing management

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