Professional Documents
Culture Documents
OverviewofofIMC
Overview IMC
management
management
Marketing
communication agencies
Environment factors
affecting IMC
1
1/2/2023
Evaluation Organizing
IMC
Monitoring Resources
and Control allocation
Client brief
Client/Brand Agencies
Marketers Ad, PR, event agencies
Production house,
SP agency; DM agency
TARGET AUDIENCE
2
1/2/2023
Target
audience
Creative
Budget, BRAND
message
KPIs &
content
Mix of
media &
tools
Receivers
Majors actors (TARGET
involved AUDIENCE)
Specialized
Media
services
Agencies
agencies
Sender (client /
IMC Agencies
brand)
3
1/2/2023
Objectives,
Media In-house
message
choice
Sender ideas
(Client / BRAND)
takes decisions
4
1/2/2023
Pros Cons
• Control • Lack of professionalism
• Understand your problem • Lack of creativity
• Cost savings • Subjectivity
• Not for profit • Low motivation to work
Scale
Budget
Products / Industry
Role of IMC in the marketing mix
Marketing organization
10
5
1/2/2023
11
Leading and
executive role Operational role
Decide all Fulfill the
issues related to requirements and
the communication goals of the client
process
12
6
1/2/2023
Agency Client
Customers too Change in
demanding strategy
13
Media agencies
Channels to deliver
message to the
audience
14
7
1/2/2023
15
Creative brief
Creative
Creative execution Media booking / buying execution
agencies,
production
house
16
8
1/2/2023
Roles of agencies
Agencies are the payee, so the pressure is on them to deliver. They need to:
• Ask the right questions to familiarize with the brand and business context as quickly as possible.
• Provide innovative, creative ideas and tactics to make the brand standing out from the clutter.
• Proactive AND responsive to deliver a great customer experience.
• Provide personnel with the right expertise and skills to deliver top quality work.
• Set a clear goal with a commitment to the level of success.
• Be honest about expectations, progress, response times, and deliverables. Having early conversations can
help set the stage for success.
• Work strategically and respectfully to agreed budgets and be completely transparent and proactive when
projects/work are out of scope.
• Admit mistakes as they happen - because they will - and learn from them.
• Demonstrate flexibility in being able to respond to changing priorities and business opportunities.
• Work as an equal partner, not just an order taker. This means there will be disagreements and arguments in
the relationship and as long as the goal is the client company's success all is well.
17
18
9
1/2/2023
Agency Selection
Resources Expertise
Criteria
Reputation Compatibility
(brand) (Similarity)
Cost
19
Evaluation of
Content creation: capacity of the creative team,
quality of previous campaign, cultural values and Expertise
insight understanding, …
20
10
1/2/2023
Evaluation of
Reputation
Prestige, credibility, brand
notoriety
21
21
Evaluation of Costs
Reasonable Effective
Competitive
22
22
11
1/2/2023
Evaluation of Compatibility
Goals, values
pursued
Attitudes of
leaders and
Mutual employees
understanding,
ability to grasp
each other’s
goals, need,
expectation
23
23
24
12
1/2/2023
25
Overview of IMC
management
Marketing
communication agencies
Environment factors
affecting IMC
26
13