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com

About Fly Gosh


Hi and welcome to Fly Gosh.
Thank You for downloading this
Ebook. What you are about to
read is the result of years of
flying and hands-on experience.

Fly Gosh is a website where you


will get the latest updates about
the Airline industry, news, tips

and jobs especially for those who intend to start a career as a


Flight Attendant or a Pilot.

Most people lack the right mindset and the necessary mental
throughput to make it through successfully in an airline interview.
Without congruency between hard work and strategy, no amount
of good advice, tips, techniques, case studies will get you there.
You will be hitting your head against a wall or sitting in a corner
paralyzed and over-stimulated. That is why I have created Fly
Gosh to help each and every one of you.

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As every airline is different, it can never be possible for me to


answer the entire question being thrown to you during the
interview on your behalf. Same as those on personal questions as
everyone has their own experience and background. What I can
do is to give you a general idea and some favorite questions that
you will most likely be asked.

I believe that you have an interview coming up or just to prepare


yourself for future interview by reading this Ebook. Whatever it is,
I hope that I could help you be a better candidate and wish you
the best of luck in pursuing your dreams.

If you have any question that you would like to ask me regarding
cabin crew or pursuing your pilot license, you are more than
welcome to add me in Facebook (flygosh@live.com ) and I shall
respond/chat with you live via facebook chat. If I am offline, you
can always send your question to the same email add above or
post it at Fly Gosh Forum. Well, feel free to browse through the
blog for information as much as I enjoyed posting them.

Your Friend,

Andy
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FREE GIVEAWAY RIGHTS!


You Have The Full Rights To Share This
Report With Anyone For FREE As Long As
It’s Not Being Modified

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Table of Contents

How to become a Cabin crew/Flight attendant/Air hostess……...............…6

Life as a Cabin Crew……………………………………………………….....…7

Cabin Crew Interview Tips………………………………………………….....11

How to become a Pilot………………………………………………………....14

Pilot Job for Private cadet pilot / CPL /Low timers 200-250 hors…....…....17

Check airport arrival& departure ……………………………………………...18

Being a Cabin Crew , is it a good career ? ……………………………….…18

Salary for Air Asia Cabin Crew - New pay scale………………………....….21

Singapore Airlines ( SIA) cabin crew interview and stages ……………..…23

Cathay Pacific (CX) - Interview questions for Cadet Pilot , DESO and
DEFO……………………………………………………………………….……26

Cathay Pacific - Flight Attendant Salary & Benefits…………………….…..29

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Air Asia Cabin Crew Interview Process ……………………………………32

Cathay Pacific Flight Attendant - Assessment & Interview stages ……...35

Emirates Airline - Cabin Crew Salary & Benefits………….………………40

Interview Tips for Cabin Crew ………………………………………………42

The "Dark Side" of being a cabin crew …………………………………….44

Emirates Cabin Crew Interview Process & Stages ……………………….53

Experience as a cabin crew - Part 1 ……………………………………….57

Malaysian Airlines ( MH ) cabin crew interview and stages ……………..61

Silk Air Cabin Crew Interview Process and Stages……………………….67

Latest update at Fly Gosh …………………………………………………..71

Benefits/Perks for being an airline crew ( Cabin Crew and Pilots ) ….....75

Flight Attendant/Cabin Crew Training ……………………………..………79

Pilot/Cabin Crew Roster ……………………………………………………..84

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How to become a Cabin crew/Flight attendant/Air


hostess/Flight stewardess

Whenever people know that I used to be a Flight Steward before,


I am often being asked "How do I apply to be a cabin crew ".Got
this question a million times. So I thought why not I just write it
here so that I don't have to repeat all over again. Notice that I put
various names as the title. Many are often confuse as it is called
differently in different region of the world. For instance, in Asia,
you are normally known as flight stewardess, in India as air
hostess, in Europe and USA, as flight attendant and cabin crew in
the Middle East. But it is actually all the SAME.

First, you need to check the recruitment ad either through your


local newspaper or the airline's website for the requirement.
Some airlines hire both male and female but some only female for
example Silk Air Singapore. Generally airlines recruit candidates

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at 18 all the way up till 35.Some airlines like Emirates hire cabin
crew from nationality around the world while majority only if you
have the right to live in that particular country. Why is that you
may ask? Well, when you work for an airline, cabin crews are
normally seen as a representative and ambassador not only to
the airline but to the country of origin. I am sure when you fly
Singapore Airlines, you can see that they promote heavily on the
"Singapore Girl". However there are cases where other
nationalities being recruited as well for their ability to speak in
their mother tongue such as Japanese and Korean crew.

Life as a Cabin Crew

Being a cabin crew is a dream job for many people. The chance
to earn good salary, meeting people, experience different cultures
and travel around the world for free attracts many applicant. It is
being viewed as a glamorous job .Well, it is true to a certain
extend depending on which airline you wish to join.

If you fly for a premium and legacy long haul airlines, yes , you
get to see the world. However as the aviation industry evolve,
more and more low cost airline (LCA ) becomes available. As the
name suggests, to cut cost, if you fly for a LCA, normally there are
no Nightstop or layover, which means that you do not get to travel.

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This kind of flight is called “turnaround” flight whereby you fly from
your base to a particular destination only to return to your base.
For example, Bangkok to hong kong and back to Bangkok again
on the same day.

What is a job role as a cabin crew. Many people have the


misconception that a cabin crew’s job is mainly to serve
passengers only and do not realize that their main priority is the
safety of the aircraft, crew members and the plane itself. Apart
from being trained on services, they also have training on first aid
as well as safety and emergency procedures (sep) . During
emergency, their role is to reassure passengers, opening doors
and inflating emergency slides for evacuation.

Depending on which airline you join , the training duration range


from 5 weeks up to 4 months. Airline such as Emirates has a 5
weeks training schedule while Malaysian airlines is 4 months. You
are being train on communication, grooming, first aid, sep, crew
resource management, the aircraft that you will operate and finally
the airlines standard operating procedure ( SOP ). I really did
enjoy my training very much and my batchmates hails from
different parts of the world. I am still in touch with some of them,
thanks to facebook :)

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Let’s start with the glamorous part of the job. As mention earlier if
you fly for a legacy carrier, you get to travel around the world for
free. That is the part that I love most as I have the opportunity to
see at my last count 70% of the world. That is something I could
not afford to pay for myself if it’s not for this job. I have make
friends from everywhere and taste all kind of exotic food. My
favorite destination are normally European destination such as
Paris, Rome, Frankfurt , London to name a few. Besides I have
the opportunity to fly with movie stars , celebrities and VIP
personal.

The job as a cabin crew is very demanding and tiring. You do not
have a fixed working schedule as every month, you have a roster
working different kind of shift from morning to afternoon to
midnight with a couple of standby. My roster consist of mix pattern
which normally has 1 long haul flight,3 medium haul and 2-3
turnaround flight. Long haul is classified as 11 hours and above
and medium as 5-11h hours. Even though the working hours are
long, you have to look at your best especially the ladies with full
make up on. In addition as crew, we suffer jetlag ,eat and sleep at
crazy timing and have to be away from families or the inability to
attend important function such as Christmas, Chinese new year
and etc etc.

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A normal typical day for a crew during duty start off with you
getting ready from home and be at the airport at least an hour and
half before the standard time departure ( STD). Once there, you
will have briefing among the crew on topic such as first aid,
passengers that we normally experience in that particular sector,
things to watch out and what not to bring to that destination. The
captain will normally brief you on the weather condition and the
flight time duration for that flight. Once that is done, you will
proceed to the aircraft checking for any dangerous item on board
and make sure that all stock and supplies are correct. Next, the
boarding of passenger begins. Make sure all correct passengers
are boarded, safety demo being shown and be prepared for
takeoff. Once airborne, meal is served and to attend to every
passenger's request with the goal of making sure everyone have
a safe and pleasant flight.

Nothing beats the satisfaction when a passenger comes up to me


and tells me that they have one of the best flights of their life.

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Cabin Crew Interview Tips

As I have mention earlier, a cabin crew job attracts thousands of


applicants throughout the world. You WILL be competing among
the best candidates from freshies, current and ex cabin crew and
those with high academic qualification. Though you can join at the
minimum age of 18 with a high school certificate, due to demand,
airline is increasingly being choosy and give preference to
university graduates. A check with Thai airways or Singapore
airlines (especially foreign candidate) requires the minimum
qualification of a degree holder.

Most people have the impression that by having good


looks(though it is a plus point ), you will definitely get the job. Well
I can tell you how wrong you are .If you have that impression, you
will definitely fail. When airlines recruit, they are looking for
someone who can embrace and propel the corporate image of
their airline. So you need to be an all rounder especially your
communication skills, your grooming, how well you work in a team
and your passion towards flying.

So how do you make yourself stand out during the interview itself?
The very first thing you have to do is to look presentable. When
the interviewers look at you, first impression counts and it is

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extremely important. So make sure you dress up appropriately.


Business attire would be advisable and please,no jeans,
miniskirts and etc. For male applicant, wear a suit ( well I did that
though I was look at being overdress and a laughing stock among
the rest ).

Trust me from the moment you are there, you are being observed
all the time. The way you speak, how you interact with others and
how you carry yourself. Don’t be over confident as that can leave
the impression that you are being arrogant. Be friendly, polite and
courteous to both your interviewer and fellow candidates.

Your knowledge of the airline and that of the flight attendant job
role will provide a great reference base upon which to be able to
naturally answer any questions. By answering the question base
on your experience, you’ll be able to provide consistency and
accuracy in your answers without fabrication.

Key thing is to do your homework and read up as much as


possible about the airline that you are applying such as their
history, the planes they fly and their destinations. Below are
samples of question you maybe ask :-

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Why do you want to become a cabin crew?

Why should we hire you over other candidates?

What is your weakness ?

To download the complete Cabin Crew Question and Answers,


click here

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How to become a Pilot

There are basically 3 main ways to become a pilot. You can go


via the self sponsor route, airline sponsor cadet or government
sponsor via the military, air ambulance, police wings and etc etc.
You can start your flying lessons at 17 all the way till as old as
you want if you just want to fly for leisure. But I am pretty sure
most of you would love to become a pilot as a life long career
rather than for leisure. To do that, you need to enroll yourself in a
flying school that provides you up till a commercial pilot license.

Once you start your training, you have to apply for a student pilot
license. Depending on which country you take up your flying, you
will fly up till generally 50 hours in a single engine to obtain your

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Private pilot license (PPL). With a PPL, you can only fly small
planes and can fetch people up the sky but you can’t charge them
any money. Basically with a PPL, the intention is to fly for leisure.
To fly and earn a living, after your PPL, you will continue to take
up a Commercial Pilot License ( CPL ). In Asia, to get into the
airlines, you will need to have a CPL with 165 hours in a single
engine, 35 hours in a multi engine aircraft with a total of 200 hours.
In addition you need to have an instrument rating and complete all
ground exams to obtain a Frozen Airline Transport Pilot License
(ATPL ). I know all these jargon sounds alien to you, but I will
explain more in detail in my future post as I just want to keep it
simple for now on how to become a Pilot.

Self Sponsor Route – If you chose this route, you will have to pay
your own flight training ( which cost a bomb ) with no guarantee of
job after you graduate. Among the 3, this route is deem to be very
risky. However, if you think about it, if you study for a
diploma/degree, since when the university or any employer
guarantee you a job. There is no age limit if you want to do the
self sponsor way.

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Airline Sponsor Route – This is the best route as you do not need
to pay a single cent and you are guaranteed a job with that
particular airline after you graduate. To cover back the huge cost
invested in you by the airline, you are normally bonded between 7
to 15 years. According to Cathay pacific, their total cost for their
cadet pilot is a cool HKD 1 million. Not a small sum of money.
Majority of airlines have a age limit of between 26-30.For example,
Malaysian Airlines has a age limit of 26 while Air Asia at 28.

Government/Military – For those of you who like to fly fast and


feel the adrenaline rush such as flying fighter jets with speeds
faster than the speed of sound , you will have to apply with the air
force which is normally being paid by the government. Though it
is a common belief that those who are extremely good will be
selected to fly fighter jets , some will be selected to fly transport
aircraft or helicopter. As for non military, you may serve the air
ambulance, police air wing unit, search and rescue and etc etc.
Most air force pilots do not stay with the government for life as
majority will join commercial airlines after their contract is up. In
Singapore, the Singapore Air force (SAF ) retirement age is 45
and most will join Singapore Airlines after that.

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Pilot Job for Private cadet pilot / Fresh CPL / Low timers 200-
250 hour

Congratulations. After all your hard work, the enormous stress,


huge sacrifices and what ever challenges that you may have face
during your pilot training, you finally graduate. You cant wait to
join the airlines and start flying. Well I how it feels because that is
exactly how I feel last time and no words can describe the
satisfaction when I obtained my wings and my Commercial Pilot
License.I have compile a list of airlines taking low time hours and
wish you all the best in your flying career.The journey
begins..........

To download the list of jobs for low timers, click here

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Check airport arrival and departure time,delay or track flight


status real time

Recently, I have a friend who ask me about the arrival time of


Cathay pacific flying from Hong Kong to Los Angeles.Do you
know that you can actually check the arrival and departure time
from the comfort of your home.Just go to this website
http://www.flightstats.com/go/Home/home.do .I find it extremely
useful as it provides the flight time and status in real time whether
they are on time or there is a delay. All you have to do is key in
the airport information and viola, all the flight details being
displayed. And for those aviation enthusiast , they even have the
aircraft type and terminating destinations.

Being a Cabin Crew , is it a good career ?

Most people have the impression that being a cabin crew is just a
high class waiter and nothing more. So I am not surprise that I get
the above question the most when they intend to apply as one.
There are actually career progressions when you join as a junior
crew whether you chose to fly or prefer a management position
on ground.

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Let’s start with the bottom position all the way to the top if you
chose to be a cabin crew as a lifelong career. Different airlines
have different rank for example in MAS/SQ, there are four ranking
from a normal Flight stewardess to leading stewardess, chief
stewardess and finally In flight supervisor.

As for emirates you start off as a grade 2 ( economy), then to


Grade 1 (Business) , Fg1(First class ), SFS( Senior Flight
Stewardess) , Purser and finally to the highest which is the SFP
( Senior flight purser ).

As a FP or IFS, you are in charge of the overall cabin which may


have as many as 400 to 850 passengers depending on which
aircraft you operate. That is a huge responsibility and though it is
a plane , that is like a restaurant with 80 tables assuming 10
people to 1 table.

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After the role as a FP or IFS, you can chose to become a cabin


crew manager who is in charge of the overall welfare,
performance and promotion of the cabin crew. Besides, you can
also apply as a cabin crew recruitment manager. So as you can
see from the above, there is a steady progression in your career
and promotion normally depends on how well you perform in your
job.

I have known people who flew for their entire life and they enjoy
every single minute of it. I guess in whatever career you chose,
you need to have a passion and interest for it and if you do, I can
tell you that you will not feel like dragging yourself to work each
time and in fact look forward to it. As for me, I really do enjoy
flying and each month I look forward to my roster, getting ready to
experience and explore whatever destination that I have been
rostered.

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Salary for Air Asia Cabin Crew - New pay scale

For those of you who wish to join Air Asia as a cabin crew,good
news as they have recently increase their salary scheme.Below is
the old and new pay scale :-

Old Scheme
Basic Pay : MYR1000
Flying Per hour : MYR 20
Incentive : MYR 500 extra per month ( for example if you do not
call in sick )

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New scheme
Basic Pay : MYR 1000
Flying Per hour : MYR 10
Sector allowance : MYR 20
Incentive : MYR 10 per hour

So let's say for example, for a particular working day you fly 4
sector and clock 6 hours, you will get MYR80 for sector allowance,
MYR60 for flying hours and additional MYR60 if performance
incentive is met for a total of MYR200 per day

On top of the above you will get 6 free tickets per year and sales
commission from food, beverages, merchandise and duty free.

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Singapore Airlines ( SIA) cabin crew interview and stages

First Stage- Ten of us went into a room. There were 2


interviewers. We were asked to introduce ourselves with two
sentences and "If you could be one thing in this world, what would
it be". One by one stood up to answer the questions. Well, most
of us answered Cabin crew. If possible, give answers based on
the question "Why would you wanna be a Cabin Crew" in
Questions and Answers in Fly Gosh.Click here

Second Stage- Four of those who successfully went through the


First stage went into a room. Played Uno cards. All the cards
were closed. We were divided into two groups. We had to get two
cards of the same number and color and then put it aside. Each
group had to find three pairs. This is to test our memory and
teamwork. So communicate with your partner.

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Third Stage- One on one interview. An interviewer asked me to


pick a passage out of the three which were closed upside down
and asked me to read the passage. It was some kind of case
study. Then he asked me question based on the case study. The
case that I had was "A passenger asked for a cup of cappuccino,
before the drink is served, He fell asleep. Will you serve him still
or wait till he's awake? (I shorten the case study, couldn't
remember much)

Fourth Stage- Trying on the Singapore Airline Kebaya. A lady


asked me to stand under sun light. Checked if there's any scars
on face , hands and body. She then asked me to walk with the
Kebaya too.

Fifth Stage- This is the last stage. There were 2 higher level
interviewers. 4 of those who successfully go through all the
previous stages went inside a room. There were 3 rounds in the
Fifth stages. In the First round, We were divided into two groups
again. We were asked "Will you say No or Yes to Plastic
Surgery?". My group got the No plastic surgery. So me and my
partner explained the reasons why we think it is bad, for example,
Natural beauty is always the best/ God's given and etc.In Second

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round, each of us had to pick a passage and read it out. This is to


test our pronunciation. Third round was to introduce our partner
beside us.

Good Luck to those who are going for the interview. No matter
what happens or how nervous you are in the interview, remember
to SMILE! Be confident ! :)

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Cathay Pacific (CX) - Interview questions for Cadet Pilot ,


DESO and DEFO

There are basically 4 stages for the Cadet Pilot recruitment


process. Stage 1 will be held at your country or nearest port and if
you pass, you will be invited to Hong Kong (all paid by them) for
stage 2 and stage 3.Finally if you pass, you will be send over to
FTA ( Flight Training Adelaide ) in Adelaide, Australia for flight
grading. The stages are: -

Stage 1 – They will send you a booklet called JKI (job knowledge
test).For this stage you will be tested on Reasoning Test which is
base on the raven's progressive matrix test as well as questions
base on JKI. You will also have an interview with a Captain and
the HR.

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Stage 2 – This will be a full day event in Hong Kong. You will
have a Psychology test which consist of more than 180 questions
and Math test which consist of 33 math question. Apart from that,
you will have an aptitude test such as quick subtraction, approach
and landing, parallel line chase and etc. You will also have a flight
planning exercise to see how well you work and communicate as
a team. There will also be an interview at this stage but this time
with two pilots.

Stage 3 – At this stage you will have a medical test as well as


ICAO English test and finally the Management Interview.

If you pass all the above, you then proceed to Adelaide for 2
weeks (all expenses paid) to do your flight grading. If you have
zero hours, you will do basic flight grading for 10 hours. You will
learn how to do a take-off, straight and level, rate 1 turn, steep
turn, climb, descent, wing-over, unusual attitude recovery, circuits
and landing. The last flight will be a flight test.

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If you have hours, you will be on the advance flight grading. You
will do exactly the same as basic flight grading but only within 4
flights. Besides that, you will also have simulator sessions on IF
(instrument flying) and ILS (Instrument Landing System).They do
not expect you to have perfect flying but to see whether you are a
fast learner and how well will you retain what you have been
taught. Finally if you pass, they will offer you the job.

To download the complete Cathay Pacific interview questions for


Cadet Pilot, DESO and DEFO click here

Sample psychometric test - To download click here

Sample Aptitude Test - To download click here

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Cathay Pacific - Flight Attendant Salary & Benefits

Finally I have obtained the official pay structure for Cathay Pacific
Cabin Crew. Tons of request about the salary.So ladies and
gentleman, here we go...........

Basically your pay will be divided into two parts which is your
overseas/outport allowance and per hour flying/ground duty
pay.You will be guaranteed a minimum of 70 hours per month.
What this means is let's say you fly for 50 hours,you will be paid
70 hours of work. In other words, you can actually treat this as
your basic salary. All in expect average of HKD16000 per month.
It could be more or even lesser depending on your monthly roster
and which route that you operate in that particular month.

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During training you will be paid HKD7000 per month. There will be
a probation period of 6 months and during this time your flying
pay is HKD108 and your Ground Duty Allowance will be HKD54
per hour. After probation, the payment rate will be adjusted to
HKD129.90 and HKD64.95 for flying pay per hour and Ground
Duty Allowance respectively.

On top of the above, we all know that accommodation in Hong


Kong is expensive. To help the new joiners, Cathay Pacific will
offer free housing for the first 8 years of service. Form what I
understand, it is Gold Coast apartment which is located in Tuen
Muen. Pretty near to the airport I would say. By the way, transport
will not be provided unless in overseas station.

Benefit wise, you will enjoy the usual perks as an airline crew
such as staff and family concessional travel, 21 days’of annual
leave , medical coverage and comprehensive Insurance Scheme

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Bear in mind that the above is your starting pay and as you
progress further in your career, obviously you will have an
increase in salary. Besides, there are no domestic flight in CX and
you will be flying to international destinations. Below are the
progression process :-

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Air Asia Cabin Crew Interview Process

First Round
There were more than 100 candidates.3 candidates went into a
room and there were 2 interviewers for each table. Right from the
door, you will have to do a catwalk until you reach the table you’re
assigned to. The interviewers ask me to turn around, pull up my
sleeves to show them my hands front and back. Then they gave
me an announcement script to read which were in BM and
English. They ask me to read it in English but some of my friends
were asked to read in BM so it depends on the interviewers. This
is to test on your pronunciation.

My front teeth is a bit crooked and they mention that if they were
to hire me,am I willing to pull it out and put a crown on it? They
want their CC to have a perfect smile.

I’m very skinny and they felt that I’m underweight and asked me,
am I willing to put on weight? They are worried that I might not be
able to carry heavy luggage and need me to look good in their
uniform.

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Why apply now since I’m only graduating in August. Will I give up
my studies for the job?

Then the interviewer said that she like to put me through the first
round and see what other interviewers think about me for the
subsequent round.

Second Round
21 candidates successfully got through the first round.This round
is the grammar test. We were given a test paper with 25
questions and were given half an hour to complete the test. All
questions were multiple choice format. After you have complete
and submitted the answers, we were given forms to fill up for the
position of a of flight attendant.

Third Round/ Last Round


17 candidates successfully passed the second round and went to
a room for the third round and final round. There were 3 stages
for this session.

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Stage 1: Ice Breaking


You were given 5 minutes to get to know the person next to you.
Then you are given 1 minute and a half to introduce your partner
to the interviewers. There were 6 interviewers.

Stage 2: Group Performance


All candidates were randomly group into a group of 4 and were
given 15 minutes to discuss on a performance, any performance
they want to do. When we finish discussing, we were given 5
minutes to perform. A group perform short stories like Cinderella,
some perform airplane on-board scene. My group perform singing
by changing the lyrics of the song related to Air Asia airline.

Stage 3: One-on-one Interview


2 interviewers to one. They ask me to introduce myself, then ask
me questions like: “Who inspire you to become CC? Do your
family agree with you becoming a CC?” After that, they thank me
and tell me result will be out 2 weeks later informed by email/call.

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Cathay Pacific Flight Attendant - Assessment and Interview


stages

Application Stage:
Submit resume through online application before a given deadline.
Wait for invitation email to attend for career talk, and to know
things to bring (such as original an
andd copies of resume, identity
card, passport, and print out of invitation email).

First visit

Career Talk Session:


Registration, complete the application form, after that documents
verification.

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Career talk, introduction on Cathay Pacific’s background,


products & services, sharing/testimonial from current crews,
useful information for Cathay Pacific flight attendant applicants,
and et cetera.

208 cm arm reach test.

Remaining candidates will be divided into groups (10-15 people


per group, I can’t remember the actual number) for group
interview.

Group Interview 1:
Enter a room, a group will be subdivided into smaller group of 3-4
people for a discussion on a topic given. For example, each small
group will discuss the importance of A, B, or C.
Every candidates in the small group are given chance to present
the points for the topic.
At the end, all candidates take turn give opinion on the topic.
Two outcomes at the end of Group Interview 1:
Whether they give you yellow card which shows wait for the news
from CX within 4 weeks at home (I can’t remember is 2 or 4
weeks because I never get this card), or the yellow card to ask
you come for second round Group Interview in afternoon session.

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Group Interview 2:
Remaining candidates will be divided into groups (about 10
people per group).

Enter a room, the group will be subdivided into 2 groups for


debate.

After debate, individual presentation for the points mentioned in


the debate topic as a whole group.
Two outcomes at the end of Group Interview 2:
Whether they give you yellow card which shows wait for the news
from CX within 2 weeks at home (I can’t remember is 2 or 4
weeks because I never get this card), or the yellow card to ask
you come for Final Interview in a given date (The card stated we
have to bring the required documents for final interview such as
original and copies of resume, reference/testimonial, school
certificates, birth certificate, passport, identity card, passport
photo.

English e-Assessment:
Consists of 2 parts: Comprehensive and Audio test. Inclusive of
multiple choice and fill in the blank questions.

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Second visit

Harrison Assessment:
Computer base Harrison Assessment (Employment Testing) in a
room.

Documents checking:
Documents checking and language test (read a passage and talk
to the checker with your 2nd and/or 3rd language.

Final Interview:
Interviewer will call a candidate for 1 to 1 interview. During
interview, the interviewer will ask questions on your resume, and
standard interview questions. At the end of the interview, you are
required to read and explain an English passage, and interpret a
picture (what you see in the picture/story).
At the end of the interview, everyone will receive the same green
card, which stated we have to wait for the application status for 6
weeks.
Interviewer will bring you to a room to fill in HK employment visa,
receive a pre-employment check form, and choose a medical
check up appointment date (Some candidates never being asked
for this stage).

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Third visit
Attend medical check up at a schedule time and venue.
Wait for the GOLDEN EMAIL from CX.
Once we received the email, the email stated some information
about the contract.
There is another email sent by CX for documents required to
bring on the Pre-Employment Briefing date (Original and copies of
passport, identity card, resume, pre-employment check form, and
passport photo).

Forth visit
Attend Pre-Employment Briefing and Contract Signing at a hotel
ballroom.
PowerPoint presentation by CX person on information on the
contract, and we have some Q&A during the session.

Once we signed the contract, we need to submit it with the


required documents.

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Emirates Airline - Cabin Crew Salary & Benefits

Basically, your salary consists of three parts which is your basic,


flying per hour pay and overseas nightstop/layover allowance.
Most airlines (eg. Singapore and Malaysian Airlines) pay the
overseas allowance in your local currency and bank it into your
account.You have to change to the foreign currency to whichever
nightstop that you have.EK (Emirates) will pay you cash instead in
the local currency of that particular country. So your monthly
salary defers and it depends on how many hours you are flying in
that month and which nightstops you have.Certain countries have
a better allowance and some lesser. For example, if I can recall
correctly, station such as Paris you are being paid about 90Euros
per night. Anyway, your basic and flying pay per hour (tax free)
are : -

USD1 = 3.67Dhs Basic pay Flying Pay

Grade CC.06 :
( Pursur ) 5,515Dhs 87Dhs

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Grade CC.05: ( Senior steward/stewardess ) -


4,825Dhs 81Dhs
Grade CC.04: ( first class ) -
4,225Dhs 65.5Dhs
Grade CC.03: ( business ) -
4,225Dhs 59.5Dhs
Grade CC.02 : ( economy ) -

3,915 Dhs 53.5Dhs

When you join, you start off as a Grade2 operating in the


economy class section. As you fly and gain more experience, you
will be promoted to the list of grades above. Promotion is
generally fast as Ek is getting plenty of new aircraft each month
for the next few years. The fastest I know to promote from a
Grade2 to Pursur is 5 years. I think to be a pursur or IFS in
SIA,you need to fly 15 years or more. If you want to bring your
career to a higher level, you can actually apply as a Senior Flight
Pursur, Cabin Crew Instructor or a Cabin Crew manager.

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You will be provided with free accommodation, utility bills and


transport. For SFS and above, you have a studio apartment for
yourself while generally for the normal crew it's two to three
sharing per apartment. If you opt to stay outside company
provided accommodation, you will be given an accommodation
allowance.The last 2008 accommodation allowance are
63000Dhs PA for Pursur, 61000 Dhs for SFS and 42700Dhs for
normal crew.

Interview Tips for Cabin Crew

This year has been a great year so far for those who want to start
a career in the aviation industry as almost every month, there are
airlines hiring. Further to what I have posted in Cabin Crew tips,
here are some extra tips and pointers for you. First of all you must
have the right mindset which means you must believe that you
can be successful in the interview. Positive attitude attract positive
results. For example, if you feel that you are not confident about
yourself, automatically the way you speak and your body
language will show the negative side.

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First impression is the best impression in any airline interview.


You will be judged by the way you dress, your educational
qualification, work experience, body language, manners, and
ability to absorb the information and interpret it intelligently and
clearly. Always be polite and friendly to everyone that you meet.
Greet the interviewers as soon as you enter and say 'please and
thank you' whenever required.

Some of you have told me that it’s not fair as during the interview
there are current and ex crew who have the edge and experience.
When I was hired, I did not have any airline experience as well.
Becoming an airline crew is as much about attitude as experience.
In fact, many airlines will advertise cabin crew jobs that do not
need previous experience. If you have good customer service
experience, then make sure this is clear in your CV. But otherwise,
a positive attitude, energy and friendliness will get you a long way,
experience is not crucial.

Remember, when you go to an airline interview, it’s not about you,


you and you but how you sell yourself and compete with other
candidates. Therefore how you present yourself and how you
answer the questions thrown to you are extremely important to
make yourself stand out. You don’t want to say things which the

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interviewers keep hearing over and over again. Also, it is


important that you do not memorize any question or answers
because as mention earlier in my post, everyone have different
background and you can never know what question they will ask
you. So how do I answer confidently you may ask? Well the only
way to answer and speak well is through preparation. One extra
point to note that it’s not how many questions that you can answer
correctly but it’s the way you answer it.

If you don’t fully understand a question, ask for it to be repeated.


If you can’t answer a question because you don’t have the
relevant experience, try to give an answer that is as close as you
can to what they are looking for. Keep to the point and answer the
question that has been asked. Don’t get sidetracked and go off
the point. If you really can’t answer that question, take a note pad
and write it down and say that you will get back to them. It is
better to admit if you don't know something and remember to say
'sorry' if your opinions or answers are rejected.

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Some of my readers who fail the interview told me that it is


because they are being unlucky. While I don’t deny that luck is
important, those of my readers who pass and got the job are
those who put in a great deal of effort by studying and preparing
themselves well before the interview. Some to the extent that they
can tell me which post in my blog they got the info. I guess you all
have heard about the saying “NO PAIN, NO GAIN”.

The "Dark Side" of being a cabin crew

Below is the experience of one of my readers who was an ex


cabin crew with a major airline.

Hello everyone,

I’m here to share my flying experience. I did not want to mention


my name as well as which airline I was flying with previously.

I’m here to share my experience so that you guys have a bit of


idea how flying life is. I never regret joining the airline and I’m just
like you, to be a cabin crew is always my dream since I’m young
and started when i was 6 years old. When I was young, my mum
always said wait till she “KENA” lottery and she will buy an air
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ticket for me. It never came true; my era AIR ASIA doesn’t exist
so there’s no such thing as EVERYONE CAN FLY.

I love meeting people, I love to travel and I love the MONEY


too...but trust me being a cabin crew is not as easy as you think
though. Is very glamorous but not so glamour behind the curtain I
would say. The first 6 months is the hardest time because you are
new and when you are a junior, everyone will know that you are
new because there’s a “P” beside your name and P means under
probation and I’m not under any other airline that is no bond. This
means that the contract offered was 5 years bond 2 years. No
matter what, you can’t leave the company within the first 2 years.
You can leave only after 2 years even you didn’t complete the 5
years contract.

The first 4 months during your training, you get to learn a lot of
things about the operation, service, first aid and SEP. This is very
useful and is a good knowledge even though you quit as a cabin
crew but you know where to go if TOUCH WOOD anything
happened in your flight. You get to know how to save people’s life
and not even that if anything happened to your love ones you may
save their life too.

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My advice is when you just started flying try to be humble and try
to learn from the senior as much as you can. Any airline you go, is
a culture that you need greet everyone with a smile. Be there
early to prepare yourself on the first flight. Always double check if
you bring your tokens to check pax load and most important thing
is your CREW PASS and PASSPORT. Without that, you can’t fly.

Ok, enough of the things you need to know. Now, lets talk about
my bad experience. On my very first flight as a trainee I met a
zappy fat crew and she’s a leading. Trust me, there’s a lot of
bitchy crew especially the ranking crew. I won’t say all are like
that, some only and some are the bad ones. Depends on your
luck and also their mood very much. If your set of crew are having
mood swing, GOOD LUCK to u but then to make you feel more
comfortable maybe because they don’t have enough LOVE that’s
why they behave as such. So, what happened to my first flight?
She was picking about everything I did. She yelled at me for no
reason, and I really broke down. My set of crew, no one likes her
even the IFS knows about that and everyone came to tell me I’m
just the unlucky ones and is not that I’m not good enough. I mean
I know I’m not good enough of cause as this is my first flight and
how good you expect me to be? I didn’t even have my meal and I
was working all the time. She even scolded me for wasting my

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time talking to passenger for too long during laul period. Laul
period means that when meal service is done and there’s when
you interact with your passenger if you have the time. Do I ignore
the passenger if the passenger wants to talk to me? Moreover
there’s nothing to do after meal service. SHE IS JUST BEING
BITCHY. After that flight, I can’t seem to understand why she did
that to me. But anyway, I really feel regretted and wanted to quit
this job and go HOME. I called my mum and told her what
happened. But I know that I cannot quit my job at that point of
time. If I quit I will have to pay back RM30k to the company.

I dragged myself to work everyday because I got phobia and I


don’t know who I am going tol fly with on the next flight. Whether
they are the TOP 10 – TOP 10 means they are those whom are
very well known ranking crew that are bitchy, NASTY and
CRAZY!I felt so lonely and I hate to fly. Is so tiring, you don’t get
to eat your meal on time sometimes you don’t get to eat the whole
flight also when it is a full flight. Your body needs time to get used
to it and it takes time to adapt.

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You get very clumsy when you are still very new but never stop
learning and ask for help from your senior. My batch mate
encounter a ranking crew asking him if he knows how to check
the toilet. He said he knows but this leading is treating him like
he’s an idiot. How hard it is to check a toilet? Make sure the sink
is clean, make sure there’s paper towel and toilet roll. Put
toothbrush and combs inside the drawer and display cologne,
lotion and hand liquid without the cap on. Actually, I really want to
say that cabin work is not hard as long as u know the procedure
and where things kept and done. The senior always think they are
smarter but actually this kind of work everyone also can do. Is just
that they have more experience in the airline so close one eyes
also can get things done because you’ve been doing the same
thing every flight. Is the same thing, but they make it as if they are
smarter and make you look like an idiot. Lets continue the story,
so he did everything that I had mention earlier and he asked him
how many peanuts are there in a packet. Do you have to know
how many are there? Passenger won’t ask you how many
peanuts in a packet right? So, again because we are junior the
senior just want you to look stupid and there are the smartest.

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Everyone goes through that, they are new before also but some
people just want to make your life so miserable. Why? Because if
they are so smart they won’t be here still flying as a crew. They
will be some CEO or DIRECTOR if they think they are so
intelligent. I had a flight to shanghai and it is a night flight. I met an
IFS who asked us to stand at the cabin after meal service with
lights off. She doesn’t want the passenger in business class to
press the call light. The thing is all the passengers were sleeping
and is only 4 of them in business class. OH MY GOD! Again, fly
too long…she’s out of her mind. The call light is made for a
purpose and how can you not let the passenger press the call
light and eventually we standing there like an idiot.

There are also nasty passengers who make your life so miserable
because they paid for the fare and you just have to suck it up.
Also you are paid to suck up all this nonsense. You will meet
different kind of weird people on board that you will never get to
meet them if you are not a cabin crew. Funny request, horny
passenger and crew, crazy passenger and crew and all sorts. BE
PREPARED !

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It is a very good experience. Trust me, all these people make a


stronger you and after at least 2 years of flying you will get
immune with nasty passenger and bitchy ranking crew. My advice
is SAVE as much as you can if you hate the job but also spend
some money to see the world, explore yourself out there. Meet as
many friends as you can because you will never know one day
they are the one who with be offering you a job. BE NICE also
because you will never know if you will meet them onboard again
in future.

When you become senior, be nice to the junior crew also and try
to recall when you just started flying. They are nervous, panic and
have fear with unfamiliar working environment and unsure how
things are done. Junior crew be humble, be nice and hardworking
so that the senior will feel that you are willing to learn and they will
love to guide you when you are lost. Let the senior have their
meal first, offer them a drink sometimes. Some senior are very
particular with that and let them have their choice of meal first. Try
to forget the bad ones after the flight and don’t let it affect your
next flight. Learned from the mistakes and move on. No one is
perfect; we are all here to learn from each other.

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Before I forget, it takes 2 hands to clap. If you do not want to do


certain thing, no one can force you. Be discipline and know your
limit, know how to protect yourself. There’s a lot of wolves out
there, the single one, married one and etc. They are just trying
their luck sometimes but learn how to say NO in a nice way. Don’t
be fear, when necessary report to the office and he will lose his
job because of that. For the guys, if the girl say NO then don’t try
anymore. Is not worth to lose your job because you are lonely for
just one night. Think TWICE!

Alright, that’s all for now I guess. Go and chase your dream and
make it come true. You never try you never know. If you fall its ok
to stand up be strong and face it and you will be fine. Talk to your
friend if you have a bad flight, don’t keep inside your heart
because is not healthy. Cry it out loud if you need so and then
move on already. All the best and best of luck, I hope you guys
have good flight every day and be happy. Enjoy every moment
and capture it. It is just the beginning of the learning stage. GOOD
LUCK people!

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Emirates Cabin Crew Interview Process & Stages

Open Day - submit your CV and photo ( full length must be in


white back ground and passport size photo) .If your photo did not
meet their requirement, they will ask you to retake it on the spot
which is more expensive and cost about RM28 for only one full
length and 1 passport size photo. After you submit your CV and
photos, you will have to do the arm reach test.

For those who pass the arm reach rest, you will be divided into a
group of 15 people each and have a group discussion. The
selected question are given by the interviewer ( eg. Would you
prefer to be a female or male?) They gave us about half an hour
for the discussion and will announce the result once it is finished.
There are only 5 people in my group who manage to pass. For
those who pass this round, you will be ask to come back for a

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briefing in the evening which will take about 3 hours. There are
only about 50 people who pass during the day and were invited to
proceed for the assessment day.

Assessment day (after 2 weeks) starts at 8.00am and everyone


will gather in the function room. The interviewer will do a simple
presentation about the company and the country.

Stage 1 : You will be divided into 3 groups and each group will
have an hour for discussion. We were asked to sit in a circle and
start to discuss with the rest about the topic given (introduce your
friend). At the same time during the discussion, the interviewer
will give us a simple 1 to 1 interview about our name, age, hobby
and perform another arm reach test. After finishing the 1 to 1
interview, every group will have to do a presentation to introduce
our chosen friend to everyone. After that, as usual they will
announce the result.

Stage 2 : English Test – You will be given 45 minutes and there


are 3 categories in this test which are MCQ , vocabulary and
essay test. It takes about 30minute for them to correct the paper
and only those who pass the exam are able to proceed to the next
stage.

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Stage 3: Group discussion again. The number of candidate left at


this stage is only 15 people as the rest has been eliminated. We
are then divided into 2 groups and each group discussion will take
about an hour as well. This is the most challenging and hardest
stage. We were given a topic about a situation where u as a cabin
crew, when you face problems and difficulty, how will you solve it.
As a tip for this round, all the group members will have to
cooperate and help each other and never ever try do dominate.
Whatever answers which is presented to them, the interviewer will
then ask a lot of question to see whether you really know your
stuff. For those who are not so outspoken, they will pinpoint you
and probe you with deeper questions. Basically just be yourself
and be truthful and honest.

If you are the first group to complete this process, you will have to
wait for the other 2 group to finish. The interviewer will announce
the result once every group is done. As this stage, only 8
candidate have passed and were invited to proceed to the final
interview. You will also be given a briefing about the document
that you have to bring for the final round.After that we need to do
a psychology test online at home which they will send us the link
to our email.

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Final Interview (Next Day) : One to one interview is more relax


and all the question thrown to you is base on the psychology test
result. They ask us about and told us to give some experience in
our working life,background and etc and how does it relate to a
cabin crew. I personally find that Emirates is very professional
when they conduct the test and interview as every sentence you
say, they will write it down in black and white. Apparently to be
selected, they need to show the report and go through 6 levels of
management approval and consultation. After finishing the
interview, we were ask to do a simple question about element
matching which is some kind of a psychology test I think. But
some candidate did not have to do it. Not sure why though.

After the end of the final interview, they told us that we have to
wait for 2 to 6 week for their call to see whether we are successful
or not. Those who get a call means that you have pass and those
who fail will get a rejection email. Tiring but it was indeed a really
good experience for me.

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Experience as a cabin crew - Part 1

Below is the experience of one of my readers who was an ex


cabin crew with a major airline.

Is me again…What do you think about the dark side of being a


cabin crew? I can see there’s a good response from the first post
so I guess I should tell you guys more. How’s that? Well, there is
a good side and a bad side. Not just cabin crew actually, anything
you do there’s a pro and cons it’s all depends which path you are
choosing to be your career. Everyone got his or her own
preference and no one can make the decision for you.

Well, let me tell you a little bit of the good side. If you hate 9am to
5pm job and you hate to be stuck in the traffic jam, you will love
this job. In a nutshell, if you like flexibility then you will enjoy cabin
crew lifestyle. Cabin crew doesn’t have to work everyday and you
get off days after every flight. Short flights within 7 hours like
Sydney, Melbourne, shanghai and etc, you land about evening
time and you fly back the next day late evening with a minimum
crew rest of 24 hours. Not very long but you get some time to do
some sight seeing. On Long haul flights, you will get 3 days 2
nights at the station for example European sor USA flight that are
more than 13hours of flight time. Now, if you are a person who
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has to sleep before 10am then, forget about being a cabin crew.
You will have to sleep at odd hours, when people are enjoying
their beauty sleep, you have to stay awake and sometimes you
can’t sleep due to Jet lag. You are so tired but you can’t sleep.
For the girls, because of the lack of sleep, your skin become very
dry and your body get dehydrated, so you need to drink plenty of
water. Oh ya, MASK & LOTION are a MUST .If you can’t work
under stress, your hormone will change and your face will pop out
pimples. I suggest you invest in a good facial product and make
up. Your face is very important for this job.

If all these are not your concern, then you will enjoy your
shopping without any heavy traffic. You get to shop and eat what
you like most of the time. You get to have your meals in different
countries, whichever suits your preference. How COOL is that?
When your friend call you and ask you for lunch or dinner, you tell
them you can’t make it cause you having tea at PARIS. You don’t
have to queue to pay to eat or to try your clothes in the fitting
room. You get to buy cheaper branded bag after tax.

Moreover, you get to go anywhere you want without paying air


ticket once a year. That’s the best privilege for being cabin crew.
If you are married, your spouse gets free tickets. If you are single,

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bring your parents because they get discounted ticket as well.


You are entitle for 24 days of annual leave, think about it , which
company give you 24 days of annual leave? Plus you are off after
your flights, so basically you get this much of salary but you only
work one third in a year. One month plus and minus off days, you
only work 2 weeks or more in a month. COOL huh? But then you
won’t want to go out during your off days as most of the time, your
legs and body will be numb and you need to rest as much as you
can to catch up on your sleep. I’m sure you don’t want to look like
late 30’s when you are only like early 20’s. Maintain your body,
some people tend to eat a lot when they are stress. Aircraft food
is very fattening ok?

Oh yea…your hair. You can see most of the crew are getting bold
especially the guys as some people said that it is because of the
high altitude pressure. We fly too much and excessive use of gel
and hairspray which leads to hair falls. It happened to everyone
including myself. My hairstylist said that it is because I used too
much hair spray. But you just have to use it all the time for this job
although you know it is bad for your scalp and it causes dandruff
and hair fall. I personally have the same problem. My
hair…GOSH! So if you love your hair u just have to do something
about it.

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Flying life, you don’t get to celebrate Valentine’s Day, Chinese


New Year, Hari Raya, Christmas and special occasion with your
love ones. Those are the peak period and most of the time you
will be flying unless you are lucky enough to get someone to swap
flights with you. Sometimes, they will ask for TOP UP and how
much they ask for is all depends how shitty your flight is. If its long
flight of cause they will love to swap with you and give you shitty
flight like 3 TURNS in a row. “TURN TURN TURN TURN”….Turn
means Turn around and turn around means go and come back.
Basically you smell airport air only and normally crew will hate
turnaround flights.

You get home sick, you miss the food in MALAYSIA so much and
you can’t wait to go home. When you have to head back to work,
you wish you get stay a little longer. You drag yourself to work the
next day with a heavy heart. You miss your boyfriend/girlfriend,
your parents, your brothers /sister and your lovely friends. Trust
me, you will tend to appreciate them more. You became more
independent eventually. You feel lonely and you get frustrated
sometimes with your set of crew or your passenger. If you know
how to work under pressure then it’s good, if you can’t the best
way to release your stress in the aircraft. Go check toilet! It helps.

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Malaysian Airlines ( MH ) cabin crew interview and stages

Hey guys, just wanna share my interview experience with you


guys and share the stages of the recent MAS interview in MAA. I
think there were almost 2000 people who attended the interview
as I spoke to someone who just arrived during lunch and her
number was around 1500-ish.

Hopefully you all have better luck than me as I did not get the job.
I made it until the interactive stage only and was not selected for
some reason =(.Anyway without further ado, here is my
experience with MAS.

Day 1
I suggest everyone to go as early as possible. The interview
states it begins at 8.30am. I arrived at 8.30 sharp and there was
already a line queuing to gain permission from the guard to enter
the academy. By the time you get inside, you will get a form with a
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number on it. That number is the number of applicants currently


waiting. My friend arrived 10 minutes earlier than me and her
number was 200-ish. Mine was 449. The wait took about an hour.
We then proceeded for the first part which is height check.

After you pass the height check, you will need to proceed to the
counter to register your documents. You will then get a more
detailed form which you have to fill up. Everyone is then required
to proceed to the auditorium where you submit your form and wait
for your name to be called. Around 6 people will be called at a
time for the first part of the interview.

Interview 1 (Pre Screening Stage)


2 interviewers, 6 interviewees. We were required to introduce
ourselves and talk a little about ourselves. For some reason, the
self introduction part for MAS interview is way longer than others
as we go on and on about our family and experiences. We were
then given a scenario where we had to assume the interviewers
just landed in KL from London and we had to suggest to them
places for shopping and food and how to get there from PJ Hilton.
Everyone was given a lot of time to speak and the interviewers
kept prompting us with questions which was really helpful.

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Alternative scenarios (from other people): Another group I met


there was asked if RM1200 basic salary was enough for them.
Another group was asked to talk about the World in general.
Results: 2/6 of us passed this stage

Alternative Results: One of the other groups only had 1 person


pass in that group
Tips: Try to be more elaborate on your answers and just talk as
much as you can as they don't limit you to any time frame to finish
your topic. Be confident, speak clearly and don't forget to smile at
all times. Oh and remember to greet the interviewers when you
enter the room and when you leave the room. TRY TO BE THE
FIRST ONE TO GREET THEM ;)

After the interview is done, everyone was told to proceed to the


auditorium again to wait for the results. There is a big a4 paper
and a small lettersize paper they hold. The lettersize paper is
usually the ones that passed and the a4 paper is the ones that
failed. After you pass, you will then wait for the grooming stage.
According to the slides shown in the auditorium, there is no
elimination for the grooming stage.

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Interview 2 (Grooming Stage)


We had to remove all our jackets, shoes, socks and roll up our
sleeves. They checked our height, weight, scars on neck, leg,
hands, fingers, face and feet. After that we were required to smile
and catwalk back and forth while they observe. The turns are
usually in sequence of 5 guys and 5 girls per rotation to enter the
room for grooming. I talked to a girl and she said they even check
their chest near their breasts for scars.

Results: No Elimination
Tips: One of the guy in my group was really nervous and he had
to do the catwalk repeatedly 3 times as he first time he was doing
a march (kawad), 2nd time he was too stiff but he nailed it the 3rd
time. Just relax here and make sure you put up a good posture
and smile while walking.

- End of Day 1 -

Day 2
My session was at 9.30. There were other sessions at 10 and
10.30 also according to the people I talked to. We registered our
invitation slip and waited in the auditorium for our names to be
called for the interview.

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Interview 3 (Interactive Stage)


6 people per session. We were divided into 2 groups (3 person
each). We had to discuss and debate about the differences of
Male and Female stewardess. After that we had to roleplay a
scenario where 3 of us were flight attendants while the other 3
were difficult passengers. After that we were asked to answer why
we want to be a cabin crew. Finally, we were done but before
going out the interviewers wanted us to catwalk in front of them
before going out of the room. For some reason, we had ALOT
more going on in our session than the others.

PS: This is the stage I really dislike as everyone have to fight to


get a chance to talk.
Alternative Scenarios: Another group I talked to after the interview
had to talk about Beggars and they were done. My session really
had a lot goin on. No idea why.
Results: 3/6 were selected

Tips:I did not pass this stage but the reasons I think I failed is
because I did not remain poise while speaking and I kept moving
my hands to describe something. Another reason will be because
I spoke too much as I was pretty sure I was the most talkative for

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this session and my groupmates said I was talking a lot the entire
time. The ones that passed were talking quite a lot too but I think
the reason I failed is because they remain poised and leave their
body properly postured while talking while I was being very
elaborated on my body movement. That is all I can think of. =)

I did not make it pass this stage but basically if you pass Interview
3 you will be qualified for the final 1 to 1 interview. After the final
interview you will be notified if you successfully get the job via
phone call in 1 weeks time. Feel a little sad that I didn't make it
pass the 3rd interview but good luck to the rest of you and I really
hope my post helps =).

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Silk Air Cabin Crew Interview Process and Stages

Hello there, firstly I would like to thank Fly Gosh for sharing so
much of airlines, cabin crew tips, that leads my aspiring to
become a flight stewardess dream came true.

So, I would love to share my experience of going through Silkair


interview process & all the stages during the recent interview in
last February. A rough estimation of approximately 600 hopefuls
came for the two days. Of course, it was quite a small amount if
were to be compared with those big airlines recruitment drive.

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As for myself, I went for the first day interview and arrived pretty
early. My advice to all is to be at the venue earlier, even before
the interview starts. This is to avoid huge crowd, and hey it's
somehow a way to show that you're punctual for any job. It's
always a courtesy of being early.

Anyhow, here are some of the stages that I've been through..

Stage 1
2 interviewers VS 10 hopefuls

Firstly, the interviewers ask us to reach a certain arm-reach length,


we must take off our heels and we can't tip toe. Then we sat in
row and we're asked to introduce ourselves. From there, the
interviewer will elaborate on asking us some questions. Some
questions may be simple like how many siblings you've, what is
your hobby, what are you currently doing.. and some can be the
popular ones like why do you want to be a cabin crew, what are
some of the things cabin crew does, and why must we hire you..
After that, we're asked to wait outside for a couple of minutes for
the interviewers to consider our applicants. Then, we're being
asked into the room again and this is when they announce those
that got through.

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For my group, 5 of us got through out of 10. I heard some of the


groups, mostly less than 4 got through out of 10.

Stage 2
1 to 1 interview
1) Once again, I've to introduce myself. But this time, the question
session is way longer. If I'm not wrong, the interviewer will
evaluate on the way you speak, how you carry yourself and are
you physically and mentally ready to be based overseas, being far
away from your family and loved ones. This session may takes up
10-15 minutes.
2) For those that passed the round above, will receive a passage
and we've to recite and read out the passage given. I guess this is
to evaluate on the way we speak, and communicate with others.
Of course, also the pronunciation of the word itself.
3) Proceeding to the following round, I was given a set of uniform
to change. This round is basically uniform fitting and skin check. I
was asked to do a short catwalk and the interviewer check my
hands, arms, neck, legs and thigh to see whether there are scars
or visible acne.

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4) Lastly, after getting through the uniform fitting and skin check
round, I receive some forms that need to be filled up, and a letter
regarding the date of the final interview session with the
management which dated on the following week.

Final Interview with The Management


1) Only 24 was chosen overall. But 2 of them did not show up for
this last round of interview, so its only 22 of us.
2) We've to introduce and talk a little about ourselves, and our
background in front of 5 interviewers (Management Team) & the
other hopefuls.
3) The management team will then proceed with a couple of
questions for us, basically just a fun chit-chat session not so much
of the tense or serious interview mood.
4) We're all told to wait for news via email for further notice.

To sum up, for those that got in, received the comfirmation email
the following day.

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Some little advice: For long hair girls, do tie your hair up in a bun.
During the interview, there are some interviewers will go around
and check on the hair. On the other hand, if you were given any
forms that need to be filled up before the dateline, you should do
so too.

I hope by sharing this, it would help (at least a little) for those that
are interested for the next recruitment drive. All the best!

Latest update at Fly Gosh

Hello everyone, all I can say is WOW! Fly Gosh is only 5 months
old and there are already more than 60000 hits and growing.
When I first started this blog, I have no idea that it will actually
grow so fast and able to gain popularity. Thanks to all my readers
(whom I regard as Fly Goshers) for all your support. I am not
blowing my horn here, but as of now I have gotten 100% positive
feedback so far and your encouragement is what really keeps me
going.

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I guess it has grown so rapidly that it is almost impossible for me


to handle one to one coaching anymore. Therefore I have decided
to start Fly Gosh forum which I am sure most of you are aware of.
For those who are new, you can actually access the forum here.
To participate, you need to register an account and post your
question there. Instead of answering individual question and
repeating, I only need to reply once in the forum and share it to
the rest. As time goes on, I guess the forum will be a useful
platform for anyone to find valuable questions and answers, news
and anything related to a career in the aviation industry.

Lately for the past few months, there have been many airline
interview and open days going on. Quite a number of fly gosh
readers have succeeded in the interviews but there are also equal
number and in fact more failures compared to the successful ones.
One thing I realize that when I say to you not to give up and try
again, it doesn’t mean you just keep going to more and more
interviews and do the same thing. You need to reflect and ask
yourself what happen and identify what are your mistakes. You
see, if you do not know which area you need to improve on, how
can you perform better in the next round? Also, a lot of you ask
me why did you fail and I guess no one including myself can
possibly know why except yourself as we were not there during

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the interview. If you have difficulty recalling, you can actually write
it down in a piece of paper on what you think you did right or
wrong. It will be a clearer picture and you will be surprise with the
outcome. I know it is full of disappointment and frustration to go all
the way to the final round and fail it. So make sure you perform
better next time and nail it instead of just going to more and more
interviews blindly. Remember, Quality vs Quantity!

I also have readers who ask me when or where is the next round
of interview is or where to find info regarding that particular airline.
Everything has been posted in Fly Gosh blog and also the forum
and obviously to get to know more about the airline, you can get
all the info at their official website or google it. I guess it all boils
down to being lazy and expect everything to be shown and given
to you and be spoon feed. With this kind of attitude, how do you
expect yourself to pass and beat the thousands of candidate
vying for the job? As I have mentioned before, my readers who
pass are extremely hardworking and have put in a great deal of
effort. Some to the extent that they can tell me which post in my
blog they got the info. They make use of every opportunity to ask
questions to better prepare themselves and have an edge over
other candidate. To get you started, make full use of fly gosh
forum to post your question as I have invited several experience

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flying crew who are willing to use their time and share their
knowledge and experience to help you.

Some of you also ask me whether you should go to an interview


or not? Well, no harm trying right? Gain all the knowledge in Fly
gosh and be more proactive. Being knowledgeable itself is not
enough and as the saying goes, knowledge + ACTION =
Results!

For those of you who are new, Fly gosh is my personal blog and it
is not a recruitment agency and there is no money or charges
involve. Many have also asked me why am I doing this for free? I
don’t deny that it is hard work to set up Fly Gosh but then flying
and aviation is my passion and to me it’s not work. I enjoy what I
do and noting beats the satisfaction to see all my happy readers
(you know who you are :) ) when they say thank you to me and
are ready to start their exciting journey to see the world. Hope to
fly with some of you one day.

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Finally, there will be a new Fly Gosh website coming up soon. It’s
still in the designing and development stages and I will update
you all when it is ready. Meantime, check Fly gosh blog and forum
for the latest update and tips. Great to see that my fan base have
grown to the thousands and let’s make Fly Gosh the number 1
aviation website. Cheers!

Benefits/Perks for being an airline crew ( Cabin Crew and


Pilots )

So what are the perks of being an airline crew? Again this is one
of the top 10 questions that I am often being asked. Different
airline have different perks and benefits but I am going to stick to
Emirates since I was flying with them to give you all a general
idea.

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Do we have time to explore a particular country during nightstops


and do sightseeing? The answer is yes. It depends on the
frequency of the flight to that particular destination and whether it
is short, medium or long haul. For short haul ( 5 hours and below) ,
we normally do the flight as a turnaround flight which means there
are no nightstop as you fly there and return to base on the same
day. For medium haul flights ( 9 hours and below) ,we get to stay
in that country for between 24 hours up till 100 hours. If we have
daily flights, which means we fly to that country every single day,
the stay is normally 24 hours, for example, you arrive 8am today
and leave at 8am the following day.

I use to do 3days/2 night ( 72 hours) in Hong Kong , Kuala


Lumpur ( get to go home for free) , Malta and etc etc. Plenty of
time to do sightseeing and to travel around. Sometimes the trip
can be very long and the longest one I had was Dubai-Singapore-
Melbourne-Auckland and back. Can you imagine travelling in
between 4 countries in a span of 12 days with different time zones?
This is where jetlags comes in and honestly, sometimes when I
wake up, I don’t even know which country I am in! For this trip we
will fly from Dubai to Singapore and stay there for 2 nights ( 48
hours) and then 7 nights in Melbourne then back to SIN for
another 2 nights before we fly back to Dubai. During our stay in

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Melbourne, we will do turnaround flights to Auckland. There are


many kinds of trip but the idea here is to let you know as an airline
crew, we do get free travel and free holiday and to me that is the
best part of the job. And mind you most of the hotels we stay
during nightstop are five stars hotel !

If you want to travel on yourself and not during duty period, we get
perks such discounted airfare from Ek and only pay 10% of the
flight ticket. Besides, we also get discounted airfare from other
airlines as well even though we are not their staff. For example, I
can buy Malaysian or Singapore airlines tickets with a 90%
discount. The only drawback with ID90 ( 90% discounted fare),
we are on standby, which means that if the flight is full, we will be
bump off. You will have plenty of time to travel as your annual
leave is 30 days for cabin crew and 48 days for pilots.

As a junior crew, you will be provided with free accommodation in


an apartment usually 3 or 2 sharing. When you are promoted to
senior crew member, you get a single studio apartment all for
yourself. They are fully furnished and your telephone line,uniform
laundry and utility bills are all paid by the company. For pilots, you
get a villa/bungalow for you and your family free of charge.
Transport wise, it’s also free and will be a small bus for cabin

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crew while the pilots get an audi car to chauffer them to work. I
stayed in pink building, an apartment with a huge size of about
2000sqft and located in the hottest place in dubai which is sheikh
zayed road. Most of the clubs, trendy cafes and posh restaurant
are located here.

You will also get a crew card which entitles you for discounts at
cafes, restaurant, free entry to selected nightclubs, shopping and
etc etc.

Apart from the above, you will get medical coverage, dental and
comprehensive insurance scheme. The company will give you an
end of service gratuity payment once you finish your contract and
also the yearly profit sharing bonus besides your monthly salary.

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Flight Attendant/Cabin Crew Training

Guess this month has been a busy month for most of you as
some of you have already reported to the airline. Congratulations
for passing all those daunting interview process and stages and
welcome to the exciting career in the “high mile club”. For those
who are yet to report to the airlines, I am sure you are looking
forward to it.
.
So now you have successfully got a job as a cabin crew, what’s
next? Obviously before you get to fly on board, you have to
undergo training which you will be overloaded with huge amount
of information, tons of studies and homework, exams and stress.

Training differs from airline to airline but in Emirates, our training


is only 5 weeks compared to Singapore Airlines which can be as
long as 4 months. Many have asked why the difference and I
personally think that in Emirates, the company wants us to learn
from “on the job” training while SIA prefer to prepare the new
joiners as much as possible before they allow them to serve on
board. For your info, Cathay pacific’s flight attendant training is 6
weeks. It can be good or bad, depending on how you look at it.
The positive side is you get to finish fast and start flying and earn
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full salary, but on the other hand, that means the 5 weeks will be
intense and everything is jam pack. This is the time where you
hardly get any sleep as almost daily you have exams and class
test which you cannot fail. I remember there was this Australian
guy from another batch, who was send back home because he
did not pass the exams.

For this 5 weeks of training, it will be divided into 3 parts which


are safety and emergency procedures ( 2 weeks), followed by first
aid( 1 week) and finally service.

Safety and Emergency Procedures ( SEP)

I was told that I would be rated on Boeing 777, Airbus 330 as well
as Airbus 340, therefore most of my SEP training are base on
these aircraft. During this phase, you will learn everything
regarding the aircraft type such as the location of the emergency
equipment, how to operate the aircraft door, the difference
between Boeing and Airbus and fire fighting in case of fire in the
cabin or lavatories . Besides, you will also learn on how to deal
with hijackers or to pin and tie down aggressive passengers on
board.

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This is the best part of the training as they actually put us in a full
motion airbus simulator whereby you will be train and experience
on situation such as turbulence, decompression, evacuation,
takeoff and crash landing, arming/disarming door and pretend
service.

There are also slides attached to it and we get to practice jumping


down the slides which is really fun. Many of you have asked
whether you need to know how to swim. The answer is yes, you
have to as one of the training is on the slide/raft which is being
used just in case of ditching ( crashing on water ). We had to jump
into the swimming pool with our life vests, learned about surviving
out in the ocean and how to climb into the raft. You need to know
how to float and some basic swimming skills or able to swim
some distances. If you can’t save yourself, how do the company
expect you to save other passengers ?

First Aid

During this phase, you will learn everything on how to try and
save lives, treat those with medical conditions, delivering babies
and dealing with a death situation on board. You are also being
taught on how to use the defibrillator, how to perform CPR, all the

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different kinds of medical sickness and symptoms such as


choking, hyperventilation, hypoxia and how to or what medication
to treat it. During the flight, we will be lucky if there is a doctor
onboard, if not, the cabin crew will have to try their best to do the
job. From my experience, emergency situations normally
happened on long haul flights especially elderly passengers.
Heart attack is quite common but rest assured we are all well
trained.

Service

This is where you will be trained on how to deliver the exceptional


Emirates service experience to the passengers. You will learn on
the products such as duty free onboard, IFE (in flight
entertainment) and the food and beverages available. They will
teach you how to do cocktails, learn about wines and
champagnes and the correct way to serve it.

There are many role playing sessions during this phase to


simulate difficult and demanding passengers and how to deal with
them. You will also learn communication skills, Arabic and basic
foreign languages, grooming and how to stay healthy with proper
food/diet and exercise.

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After all the hard work, finally, GRADUATIONS!! This is the most
exciting part as we will be given our first roster and start flying. My
first supernumeray (training flight) was a turnaround to Karachi
and my first layover was KUL(Kuala Lumpur)/CGK(Jakarta). For
that month I also have Frankfurt ( my first time to Europe ) and
Bangkok/Hong Kong flight.

So as you can see, being a cabin crew is not only about serving
but your primary job role is SAFETY. Training is one of the best
times in my life which I will remember forever. Me and all my
batchmates are like a family as we are always together during the
training, but unfortunately, once we are operational, we hardly get
to meet each other as everyone have separate roster and
different destinations. Anyway, for those of you who are
undergoing training now, I wish you all the best.

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Pilot/Cabin Crew Roster

What are the working schedules of an airline crew? Each month,


you will be issued a roster detailing your flying timetable. This is
what most crew look forward to including myself as we get to see
which exciting destinations we get to visit. Normally in a month,
you will have an average of 4 layovers/nighstop and 3 turnaround.
For some airlines, you may have 2-3 days of standby in a
particular month. For those who wonder what standby means, it is
a day when for example a crew call in sick for the flight and you
as the standby crew will be called up to replace and operate the
flight.

There is no fixed working schedule for an airline crew compared


to a normal office 9-5pm Monday to Friday job. Your flight may be
a night flight departing between 2-4am, afternoon flight from 1pm
to 6pm and early morning flight from 4am to 11am. Delays and
cancellations could mean hours are disrupted. As you can see,
your roster is round the clock and sometimes I had a hard time
sleeping to prepare for the flight as it’s not easy to adjust.
Moreover, in a span of few days, you can be in different countries
and time zone and experience jetlags, which is a killer for every
crew.

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Whether you are tired or have insufficient sleep, you are expected
to perform your job well by the company. Remember, each flight
is different and you may encounter demanding passengers,
medical emergencies and etc etc. You have to smile and be alert
all the time whether you like it or not. Some flights such as the
direct flight from Singapore to Los Angeles by Singapore Airlines,
your working hours can be as long as 22 hours. For those
wannabes, you may have to ask yourself whether are you afraid
of staying up to 20+ hours straight with make-up, shoes and
customers to please in an aircraft. Besides, you will be on the
move 24/7 and may miss Christmas, New Year eve, birthdays
and other important functions. So now you know that being a crew
is not that easy after all huh.

Typically in a working day, your transport will pick you up from


your accommodation 2 hours and 15 min before STD( standard
time departure) and reporting time is normally an hour before that.
Airlines are very strict on being late or you missing the flight for
whatever reasons. Discipline action will be taken which will affect
your promotion or in a worst case scenario, getting fired. In my
years of flying, I have never been late for any of my flights before.

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Conclusion

I guess by now you will have an idea what is takes to be a crew in


the airline industry and what will be expected from you by the
company. What are the requirements, lifestyle, roster and etc etc
has been explain in detail in this ebook and all you need to do
now is take action and give your best shot!

Will post more updates at Fly Gosh blog and forum so, stay
tune…….more to come!!

Click the link below to go to : -

Fly Gosh Forum

Fly gosh webpage

Flygosh Blog

Fly gosh Facebook at flygosh@live.com

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