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Total Quality Management Question Mcqs of Besterfield
Total Quality Management Question Mcqs of Besterfield
Questions
Besterfield, Quality Control
holistic thinking
focus on short-term financial performance
focus on desirability
team thinking\
Through renovation
Through inspection
Through calculation
Through repair
Quality of product
Quality of staf
Inferiority of product
Inferiority of service
Organism model
Mechanistic model
Cultural model
Total Quality model
ISO 9000
Six sigma
QS 9000
TQM
Detection
Strategic impact
Acting as gatekeepers
Closing the discussion
Asking for clarification
Testing for consensus
Organism mode
Mechanistic model
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Master of Engineering Manufacturing Management
Cultural model
Total Quality model
Leadership
Communications
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Master of Engineering Manufacturing Management
Measurement
Detentions
Decreases
Increases
Neutralizes
Continuous improvement
Continual improvement
Constant improvement
Consecutive improvement
Prevention costs
Appraisal costs
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Master of Engineering Manufacturing Management
Failure costs
All of the given options
F. W. Taylor
Joseph M. Juran
Philip Crosby
Walter Shewhart
Profit of quality
Defects of quality
Quality of product
Cost of quality
A quality policy
Customer focus
Commitment
All of the given options
House of Quality
Affinity diagram
Arrow diagram
None of the give option
1. Quality Assurance
2. Quality Control
3. Quality Planning
4. Quality Review
46 Quality is:
A. Zero defects found
B. Conformance to requirements
C. The totality of features and characteristics of a
product or service that bear on its ability to satisfy
stated or implied needs
D. b and c
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Master of Engineering Manufacturing Management
E. all the above
79. Quality is
A. zero defects
B. a problem
C. a specification
D. a cost
E. A, C, and D
Part II
True/False questions