01/03/2022, 09:02 Total Quality Management Multiple choice Questions and Answers. Page 3.

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Accounting for Managers

Total Quality Management
Advertising and Sales Promotion

21. inspection is part of the ______________

Behavioural and Allied Sciences

A. quality control (not sure)

Brand Management
B. Quality Planning
Business Communication
C. Quality improvement

Business Economics D. Quality circle

Business Environment View answer

Business Ethics and Governance

Correct answer: (A)

quality control (not sure)

Business Law

Business Mathematics
22. QFD stands for ______________

Business Statistics
A. Quantity for deployment

Computers In Management B. Quality for deployment

C. Quality function deployment

Cost and Managerial Accounting
D. Quality for decision
E-Business
View answer
English Language

Correct answer: (C)

Entrepreneurship Management
Quality function deployment

Financial Management

23. reliability is the degree to which a unit of equipment performs its intended function under ______________ for ______________ of
Human Resource Management
time.

Insurance and Risk Management

A. specified conditions; specified period
Management Information Systems B. any condition; specified period

Marketing Management C. specified conditions; all periods

D. any condition; any period

Media Planning
View answer
Operations Research

Organisational Behavior Correct answer: (A)

specified conditions; specified period

Principles and Practices of

Management
24. Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.

Production and Operations

Management A. weekly

B. daily
System Analysis and Design
C. monthly
Total Quality Management
D. annual

View answer

Correct answer: (B)

daily

25. elements of quality management system are ______________

A. organizational structure

B. responsibilities

C. procedures

D. all the three (not sure)

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01/03/2022, 09:02 Total Quality Management Multiple choice Questions and Answers. Page 3.

View answer

Correct answer: (D)

all the three (not sure)

26. At the time of making a purchase agreement with a vendor, what is important to mention about inspection?

A. the characteristics of the product that are to be inspected

B. the tolerances that would be allowed

C. the reputation of the vendor

D. a & b both (not sure)

View answer

Correct answer: (D)

a & b both (not sure)

27. "Poka-yoke" is the Japanese term for ______________

A. Card

B. Fool proof

C. Continuous improvement

D. Fishbone diagram

View answer

Correct answer: (B)

Fool proof

28. Based on his 14 Points, Deming is a strong proponent of ______________

A. inspection at the end of the production process

B. an increase in numerical quotas to boost productivity

C. looking for the cheapest supplier

D. training and knowledge

View answer

Correct answer: (D)

training and knowledge

29. A fishbone diagram is also known as a .______________

A. cause-and-effect diagram

B. poka-yoke diagram

C. Kaizen diagram

D. Taguchi diagram

View answer

Correct answer: (A)

cause-and-effect diagram

30. According to Deming most of the problems are related to systems and it is the responsibility of the management to improve
the systems

A. correct

B. correct to some extent

C. correct to great extent

D. Taguchi

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View answer

Correct answer: (A)

correct

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