Professional Documents
Culture Documents
Hanoi, 2016
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TABLE OF CONTENTS
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ABSTRACT
After years of “Doi moi”, Vietnam is witnessing a vital period of economic
growth along with highly-emphasized sustainable urban development.
However, in Hanoi, one of the hugest center in term of economy, politics and
society, coinciding with a rapid population growth and urban expansion with
the establishment of factories, industrial zones, and business centers, the
issues on wastewater management has manifested the weaknesses in
institutional and legal framework in national and municipal, as well as
Vietnam’s technology aspects toward wastewater management. Thus, this
research paper relied on both data from primary sources – surveys from
citizens living in Hanoi’s urban sector and secondary sources - other
previous studies, aims to providing some recommendations for the
improvements of wastewater management in Hanoi urban area, then can be
applied for other area in Vietnam, basing on the problems and causes of
these problems through going in-depth about (1) The general context; of
wastewater management in Hanoi’s urban sector; (2) Causes; and (3)
Recommendations.
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A/ INTRODUCTION
More than 25 years since the implementation of “Doi moi” in 1986, Vietnam itself has transformed
toward a striking economic development whilst other countries have witnessed a huge slowdown from
world’s political and socio-economic situations. However, according to VOV World (2015), the fact
that the economic growth principally bases on the exploitation of resources in terms of forestry,
agriculture and fisheries has demonstrated the frequent contrariwise direction between economic and
environment. As a result, those stresses on environment require the urgent need of immediate and
prospective efficient environment management at all level in Vietnam to ensure the national economic
growth moving toward environment sustainability (World Bank, 2013).
Strikingly, the city of Hanoi, one of the hugest economic and trade centers of Vietnam, is coping with
various environmental pressures due to the continuous size’s expansion, population’s growth and rapid
urbanization. Moreover, it is reported that the liberalization of trade from economic reform does
stimulate the economics through the establishments of factories, industrial zones, and business centers
but concurrently, it has created an enormous amount of waste into the environment, especially in
Hanoi’s urban sector with its geodemographic and geographic advantages (Thi Thanh Van, 2009). In
which, Dr. Viet Anh Nguyen (2015) strongly emphasized on the urgency of wastewater comparing
with other sources of waste in the urban area of Hanoi due to its negative impact on citizens’ lives,
which is homologous with our survey’s result when the majority of 220 participants is concerned about
wastewater most.
In fact, in all over Vietnam and particularly, in Hanoi urban sector, wastewater has been a matter
attracting a lot of attention from citizens, companies and government since the law on environmental
protection was implemented. Over 20 years, Vietnam’s government has prescribed a large number of
policies and official documents guiding and regulating the management of wastewater as well as
finances to build the drainage system and wastewater treatment toward 2020’s goals set under the
“Orientation of Urban Sewerage Development” in 1999: (i) 100% of large urban centers will have
adequate water treatment system; (ii) The total urban sewerage service coverage will be 80-90%
(DFID, 2005).However, a question is raised whether the government can reach the goals or not when
in Hanoi, despite some achievements, the troubles related to the decentralization, the financial burdens,
low-technologies and especially, the participation of private sectors, pressure groups, commune is still
highlighting. Tran Thi Viet Nga (2011) has emphasized that under the decentralized management
approach, there are a huge number of efforts have to focus on the need of improving management of
wastewater in Hanoi.
Thus, this research paper relied on both data from primary sources – surveys from citizens living in
Hanoi’s urban sector and secondary sources - other previous studies, aims to providing some
recommendations for the improvements of management of wastewater can be applied for other units
basing on the problems and causes of these problems through going in-depth about (1) The general
context; of wastewater management in Hanoi’s urban sector; (2) Causes; and (3) Recommendations.
B/ RESEARCH METHOD
Our research methodology utilizes both qualitative method for the purpose of gathering relevant data
from various sources of documents and compiling from databases in order to analyze the information
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and then, arrive at a complete understanding about the wastewater treatment system in Hanoi which
aims to investigate on the current situation as well as the efficiency of wastewater management in
Hanoi. This data collection will combine surveys and interview with residents living nearby water
sources and Hanoi’s urban citizens about the worst polluted rivers and lakes in Hanoi. The
questionnaire contains 8 questions which can be divided into 3 parts. The first part, including the first
3 questions, aims at the general viewpoints of Hanoi residents on the pollution situation of wastewater.
The second part, matching the 3 next questions, was designed to approach how wastewater pollution
cankers the people’s lives that live nearby water sources area. Subsequently, the final part, involving
the 2 last questions attempts to figure out the people’s perspectives on the effectiveness of local
government dealing with wastewater. The number of residents settling nearby Hanoi water sources
who participated in this survey was 220 in total. Moreover, with the purposes of obtaining high
response rates and great authenticity, the participants were chosen on a voluntary basis. The survey
was carried out in April, 2016, in top three water polluted area include Kim Nguu River, To Lich River
and Truc Bach Lake. 220 questionnaires were delivered to the subjects after edited cautiously. All of
the handouts were collected after 15 minutes to guarantee appropriate time for processing. 17 people
were interviewed for sharing specific experiences without record and photograph due to the private
requirement. Within one week, the findings were interpreted for final results. Besides, the secondary
data consisting of previous theories and statistics from books, journals and many other sources of
document to deeply explore the institutional framework, policies, and the management system applied
in Hanoi. All of them are used aiming to help us figure out the key issues, cause and then, draw the
recommendations.
Result
This section outlines the results of the survey carried out to discover the general viewpoints of Hanoi
residents on the pollution situation of wastewater.
The chart below shows which are the most concerned environmental problems of the participants, with
more than 1 option are available to be chosen. Though it is predictable that water pollution and air
pollution make up for major concerns of the people, the gap between the most chosen one, water
pollution with 76%, is unexpectedly much higher than the runner-up, air pollution with 44.1% and the
rest options: soil pollution, noise pollution and other with 19%, 10.5% and 5.5% respectively.
40%
44.10%
20%
19%
0% 10.50% 5.50%
Air pollution Noise pollution Water pollution Soil pollution Other
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Some may be confused that while the survey on wastewater was conducted nearby the water sources
area, it is understandable that the majority of the local people will concern mostly about water
pollution. However, as the question was designed to let the participants choose more than 1 option, the
exceptional high of the water pollution result is still incredible.
Remarkably, the pie chat indicates that 62% of the participants think that the pollution situation of
Hanoi wastewater is serious. Even worse, 10% of the people consider the pollution level can reach
severe level. Only 19% of the participants think the water pollution is just in slight level, and 9% insist
of no pollution happening to Hanoi wastewater.
71.30%
54.10% 47.20%
18.10% 12.30%
Domestic waste Industrial watse Livestock farm Hospital waste Other
waste (livestock,
slaughtering
areas, ...)
Figure 3. Reasons according to you are the main causes of wastewater pollution in your local area
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In the second part of the survey, people are asked whether the water sources directly have impact on
their life. Moreover, the next question was added to report if their life was harmfully affected by the
water pollution.
14% 28%
Yes Yes
No No
72%
86%
Figure 4. The effect of water on citizen’s life Figure 5. The effect of wastewater pollution
citizen’s life
It is easy to be seen from the pie chart, over 80% out of 220 participants’ life was influenced by the
water sources nearby, and the majority of them admit that they are bored by the pollution. In particular,
it is reported that the most annoying problem is the irritating stench from the polluted water sources in
the local areas. More than a half of them afraid that it will badly infect their healthy life. The polluted
wastewater can also cause trouble for the resident’s business, and sometimes canker agriculture.
Other 4.10%
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terrible and 23% of them think that the system is not really effective. The amount of people have
positive perspective on their local wastewater treatment system is pathetically little.
Regarding of the local government’s efforts to improve the polluted level of the wastewater, the
proportions are nearly the same. Remarkably, the amount of people do not give any attention to the
local government’s movement accounts for over 30% of 220 participants, sadly higher than being
expected.
C/ DISCUSSION OF FINDINGS
I/ THE CURRENT SITUATION OF WASTEWATER MANAGEMENT IN HANOI URBAN
SECTOR
1. Background: Political – Economic – Social context and Wastewater releases
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From the beginning of 21st century until now, Hanoi applies the “open-door” policies and witnessed a
much higher rate of population growth go along with the increase in the resource consumption and
environmental degradation. This is the reason why they are trying to apply more policies and programs
to enhance the situation of wastewater management, focus on the mobilization of both financial and
technical resources to promote the managerial method.
Ministry Functions
MOSTE Wastewater discharge quality standards
MONRE Natural water resources management
Wastewater discharge control
MARD Rural water supply and sanitation
MOC Urban water supply, Urban drainage and sanitation
MoH Controls drinking water and sanitation quality
In Vietnam nowadays, although general duty for this sector is under MoC, many responsibilities for
water resources management have been decentralized at the municipal level (GHK 2005). It is still up
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to the national ministries for plans, implementation and finance major water structures, but it is the
provincial People’s Committees responsibility to deal with operation and maintenance of urban water
supply, sanitation and drainage services. To carry out these tasks an Urban Public Works Service
Department (UPWSD) has been established by local People’s Committees. For the large cities such as
Hanoi, the Municipal People’s Committees have the same function as provincial People’s Committees.
In addition, the responsibility of enforcing environmental legislation, including inspection, lies with
the provincial Department of Science and Technology (DoSTE). Each province has its own local
department. With so many ministries, departments and agencies responsible for management of water
resources the managerial results wary greatly. Many agencies have, as described above, been
decentralized, but still not given authority to make relevant decisions (GHK 2005).
The main tasks of each enterprise are (i) maintain assets and facilities for sewerage and drainage,
reduce flood incidents and ensure wastewater drainage in the area under its management (ii) develop
and to propose plans and measures for effective management of sewerage and drainage system; (iii)
repair and rehabilitate the existing sewerage and drainage system under its maintenance budget; (iv)
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organize and provide services in wastewater and environmental sanitation for individuals and
organizations; (v) cooperate with local (wards, districts) authorities to raise public awareness in
participation in management and protection of sewerage and drainage syste
The main tasks of SADCO encompass the maintenance and cleaning of the drainage systems which
are conducted throughout the year, but most intensive before the rainy season. A special enterprise
within SADCO uses sewer jetters and vacuum trucks for major sewer cleaning operations. However,
in order to to maintain small channels and sewers in the alleys and lanes, SADCO workers have to use
mainly, manual methods. The mechanical cleaning is carried out around the year (about 15 km per
month), while the manual cleaning is generally undertaken on a quarterly basis and the SADCO pays
the workers for the work carried out based on the volume of sludge and garbage collected. The sludge
and solid wastes in wastewater are collected and transferred to tankers, from where the collecting
vehicles deliver the waste to the landfills. About 70% sludge is collected mechanically and 30%
manually. The amount of solid waste disposed to the sewers, channels and lakes is estimated to be
about 30% of total solid waste generated from the city.
According World Bank (2013), the quality of wastewater treatment in Hanoi is not very high. Not to
mention domestic black wastewater, equal around 20% of total, that is handled in septic tanks and
some certain amount of wastewater from industries and hospitals which are preceded passes through
preliminary treatment, all untreated wastewaters are directly discharged into surface water bodies
draining towards the Nhue and Red rivers.
The wastewaters disembogue from the inner areas to the south of Hanoi, specifically to the treatment
reservoirs in Thanh Tri district then eventually discharge to the Red River (Nguyen Le, 2013). A
combined system is formed by drainage and sewerage in which wastewater flows into lakes, ponds
and rivers by gravity. It can be seen that the canals and rivers are very significant in draining household,
industrial water. Through a combined sewers and channels, storm water and wastewater in urban parts
is released into rivers, regulating lakes and ponds. Hanoi cities have a lot of big lakes and ponds which
connect with Kim Nguu and Set Rivers. The water bodies in the city have role to help to adjust and
regulate drainage and wastewater flow, provide water for agriculture as well as enable ground water
recharge.
Currently, Hanoi is in the process to complete the Master Plan for sewerage, drainage and environment
improvement with core objectives to improve the drainage capacity of sewerage and drainage system
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and also to prevent floods in Hanoi. After that, Hanoi’s environmental management agencies have to
work on efficient wastewater treatment. To implement this plan, the local municipality receives large
assistance from foreign funds. In particular, the first phase of this plan had been implemented in 1996
– 2004 under the loan of approximately U.S $200 million supported by the Japanese Bank for
International Cooperation (JBIC). This agency also provides assistance to do researches in order to
propose ambitious plans in the future including:
• Separation of the drainage system for the To Lich and Nhue River Basin
• Construction of a network of new drainage pipes
• increasing the capacity to pump storm water into the Red River
It is estimated that he total cost of construction is around US$ 1.16 billion. Additionally, the annual
operation and maintenance cost is US$ 10.5 million (DIFI 2005).
3. Assessment
3.1. Achievements
Since the country implemented open-door policy till current days, drainage and sewerage system of
Hanoi urban areas has made significant growth. Recently, the first step of wastewater treatment plans
(WWTP) which aims to the comprehensive treatment of wastewater in Hanoi has been established.
The two pilot WWTPs in Kim Lien and Truc Bach of the Drainage and Sewerage Project for Hanoi
City Phase 1 have been brought into operation in Sep 2005 and have stably operated with total design
capacity of 6,000 m3/ngd for the whole day. The North Thang Long - Van Tri WWTP was designed
for the capacity of 42,000 m3/d under North Thang Long - Van Tri Urban Development Project. The
one stream among six streams of this project has been started to operate since Sep 2008. The amount
of wastewater processed by these WWTPs reaches the Vietnamese standards. The majority of the
Hanoi’s urban wastewater is accounted by domestic wastewater. In populated areas like the inner parts,
urban centers ad living quarters, almost domestic wastewater in mainly treated in septic tanks of
household before being discharged to public sewer network. Hereabout, septic tanks built at the new
urban zones and office buildings follow technical requirements so that they can overcome the
weaknesses of old constructed septic tanks to create improved effluent quality. (Le 2011)
3.2. Issues
First of all, the decentralization is not completely carry out because many agencies have, as described
above, been decentralized, but still not given authority to make relevant decisions (GHK 2005).
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Ineffective division of responsibilities within departments is the result of many changes and reforms
during recent years. A good example of ineffective management is Hanoi division of monitoring
responsibilities where nine agencies claim responsibility for water quality monitoring.
Besides, the legal framework for wastewater management is not really efficient due to not only the
lack of reasonable synchronization but also overlaps and gaps. Some targets are too ambitious and as
the legal regulation documents are elaborated by various Ministries, among the targets for
environmental protection and wastewater collection and treatment still exist some conflicts. The
Environment Protection Law was issued for the first time in 1995 and done up 10 years later in 2005.
In 2003, an Environmental Protection Fee which is imposed on urban and industrial wastewater
discharges was launched. In 2007, Vietnamese government issued Important Decrees on Urban and
Industrial Water supply, Wastewater Management, and Solid Waste Management. Aside from that,
the Ministry of Natural Resources and Environmental’s (MONRE) regulations controlling wastewater
standard have changed several time since its first standard issued in 1995 (TCVN - Viet Nam National
Standards). In detail, it has had six revisions in 2000 – 2011 period (turns into QCVN - Vietnam
National Technical Standards). In term of establishing and collecting wastewater fees, there is a
shortage of clarify and also ambiguous responsibilities between MONRE and water supply enterprises.
Decree 25/2013/ND-CP and Circular 63/2013-TTLT to guide implementation of Decree 25 are
adopted in 2013 as an attempt to make clear and distinguishes the environmental protection fee from
the wastewater fee. World Bank (2013) stated that the regulation on domestic wastewater provides that
if the wastewater system operator and the households do not connect to a piped water system, they will
have to pay environmental protection fee under 10 percent of local water tariff. 10 percent of the water
tariff is far lower compared to the wastewater tariff. While the wastewater tariff ought to comply with
the principle of recovery of wastewater system O&M (Operations and Maintenance) costs, this
regulation may not bring about any encourages to the connection of households to wastewater network.
In 2003, the total amount of industrial wastewater was accounted for 263,000 m3 but only 6.2% of
them was treated, along with a huge amount of untreated hospital wastewater. By 2008, everyday
approximately 400,000 to 450,000 m3 of domestic wastewater was discharged into the sewerage and
drainage of Hanoi city (Le Ngoc Can, Satoh, & Mino, n.d). Along with domestic wastewater, around
260,000 m3 of industrial wastewater flowed into the rivers while only 10 percent of this amount was
processed before discharge. Thus, serious pollution caused by wastewater happens in almost rivers and
lakes in Hanoi urban sector. Untreated wastewater which contains the toxic and inorganic substances
as well as a high level of organic substances worsens the water quality of rivers, lakes and ponds in
Hanoi when it is released. It is reported from our survey that up to 63% participants recognized the
serious pollution and 10% consider that the pollution can reach the serve level in Truc Bach Lake, Kim
Nguu River and To Lich River, especially in Kim Nguu River, an interviewer said that there are some
wastewater flows with strange color appearing in every evenings but he does not know where those
flows come from. Pollution from wastewater can increase the social costs ranging from the
environmental damages and economic losses (Dao, Con & Khai 2010).
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Figure 11: Wastewater pollution in Truc Bach Lake, Kim Nguu River and To Lich River
In fact, WHO, VIHEMA and UNICEF (2011) has claimed that the four main rivers including To Lich,
Lu, Set and Nhue have the three to four times higher than regulated standard of average concentrations
of Biochemical Oxygen Demand (BOD), Chemical Oxygen Demand (COD) and other heavy metals.
The polluted water system of Hanoi does not only have function as a wastewater reservoir but also
supplies tons of fish every month from each pond. Kim Nguu river located in Hoang Mai district is the
most polluted river with about 100,00 m3 of wastewater that contains a wide range of industrial
chemicals, fertilizers, chemical to protects plants and animal and also human feces released into it.
The indicators of BOD5 and COD in the water are 3-7 times higher than regulated standard. At the
same time, the ratio of total coliform is even thousands times higher. In the Yen So commune where
Kim Nguu River passes, over half of agriculture land here served for raising fish, and many other areas
irrigate vegetable by using wastewater from this river. Industrial and hospital wastewater is important
element of urban wastewater. Since these wastewaters are untreated or treated ineffectively, they could
lead to high risk of water pollution at the source other, simultaneously poison vegetables and aquatic
products raised by them and impact negatively to health of farmers as well as consumers.
Moreover, the tradition of reusing wastewater for farming is foundin Hoang Mai and Thanh Tri. Some
interviewers living near Kim Nguu River have stated that there is a private pipe which transports
untreated water to the residential farming area used to irrigate the vegetables and their aquatic products.
Wastewater accounts for nearly half of the total demand for water during the winter-spring paddy rice
season (equal 2,563 m3 of wastewater is used for 1 hectare). Other agricultural products such as maize
uses 1000m3/season (37.5% of total demand), potato uses 900m3/season (34.2% of total demand).
The suburban areas of Hanoi are the main supplies of vegetable for the city so that the consumers have
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to suffer contaminated food raised by untreated wastewater combining risks from heavy metals and
pathogents which negatively impact the health of farmers and consumers (Nguyen Viet Anh, 2015).
II. CAUSES
It can be asserted that because the decentralized wastewater management in Hanoi is a multi-related
field, the problems above can be driven from the shortcomings in both national policies and
institutional framework, Hanoi’s management capacities of local authorities and local stakeholders
raging from administrative system, financial burdens, lack of abilities and technical aspects.
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Figure 12: The relationship among education, people behavior and policy making
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III. RECOMMENDATIONS
From the problems and causes in the wastewater management in Hanoi urban sector as investigating
above, some recommendations below are given as orientations in order to improve the current
situation.
1. Legislative system
Firstly, the need of political will and improvements to existing institutional framework is necessary.
The government should continuously complete the strategic legislations relevant to the environment
and wastewater management with a specific guideline documents for the implementation of Law on
Environment Protection 2005 and Law on Water Resources 2012 as the foundation to enforce other
laws, national standard as well as regulate the activities related to decentralized wastewater treatment
models; management of decentralized wastewater treatment works. In addition, it is essential to
combine paralelly the centralization and decentralization at localities to ensure the effectiveness and
efficiency of each project based on Hanoi urban sector’s socio-cultural, institutional, technical,
economic and financial conditions.
Besides, there is a need to develop a more appropriate financial policies and mechanism for wastewater
management sector to increase the efficiency of the use of environmental budget due to the fact that
operation of drainage system in Hanoi’s urban area mainly rely on state budget. The financial sources
include subsidies, government’s bonds, the policies on taxes and fees, especially the sources mobilized
from private-public partnership should be transit to alternative financing modalities to local authorities.
In which, it is recommended to increase the fees on domestic, industrial and hospital wastewater
disposal in the context of Hanoi not only to recover the social costs caused by the wastewater, but also
to push the capital for new budget for planning and implementing projects. Strikingly, it is essential
for Vietnam’s government to develop the policies attempt to encourage the participation of private
sector in managing wastewater – promoting the socialization of investment - such as increase the equal
access to loans can contribute to the improvement of operational efficiency and customer service.
However, the facilities built by the private sector need to be compliable with the plans of government.
In addition, the government should allow some flexibility in effluent discharge quality based on the
receiving waters to apply the appropriate technology which can help to reduce the cost.
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When the coordination among the stakeholders from centralized to decentralized agencies, with the
participation of private sector is extremely week in Hanoi urban area, the improvement in the
decentralization of wastewater’s management can appear when the local stakeholders’ capacities are
built through the dialogue, workshops, training course for managers, staff of project management units
of SACO and URENCO. Through exchanging knowledge as well as reports reflecting the situation of
wastewater’s management in Hanoi urban sector, especially the report’s from the private sector, the
staff and the servants will have deeper understanding which can enhance the effectiveness and
efficiency of their tasks.
Most importantly, it is crucial to strengthen training, information-education-communication (IEC) in
Hanoi urban citizens and private sectors from the shortcoming listed above about the weak behavior
of citizens toward wastewater’s management. Through encouraging the pro-active participant of
stakeholders, the awareness and responsibilities of people drinking water, sanitation latrines, reusing
wastewater for livestock farms or hygienic and environmental protection behaviors can be enhanced.
More specifically, more activities such as propaganda, campaign, and voluntary works aim to develop
the connection between the commune PC and users can be a vital instrument for managing wastewater.
Enhancing the relationships between local authorities and CSOs or pressure interest group can act as
a bridge providing the information, urgent demands as well as issues, which are able to change the
plan and projects to achieve the optimal effectiveness in Hanoi urban area.
3. Regarding technologies
The need to study, apply and transfer clean and environmental friendly technology is not strange but
to be effectively carried out, the development o wastewater treatment technology which is suitable for
Vietnam’s and local conditions are important. It emphasizes the necessities for transforming the
available technologies into appropriate and clean technology for measures the wastewater in Hanoi
urban sector since it is one of the most modern city in Vietnam. Thi Thanh Van (2009) draws the some
practical technology needs in wastewater management including:
(1) Appropriate wastewater treatment technology dealing with low C/N ratio in the incoming
wastewater flow
(2) Appropriate technology for treatment of sludge generated from combined sewerage and
drainage system
(3) Adequate faecal sludge treatment technology
(5) Removal of organic matters from surface water
(6) Equipment to control incoming wastewater flow features for CETPs
(7) Technology for decentralized wastewater treatment with small foot-print reactor and
shallow reaction zone
(8)Technology for flow rate and concentration equalization allowing stable incoming
wastewater features at wastewater treatment plants
(9)Technology to enhance nitrification, or removal of ammonium, in wastewater treatment
systems applying natural treatment processes
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Moreover, as discussing before, the information and knowledge from training and educating must be
applied to the practice, especially the replication of advanced environmental protection model as the
orientation for wastewater treatment technology. Thus, there is also a need to move away from rigid
and overestimated designs, norms and standards. Regarding with technology, WHO, VIHEMA and
UNICEF (2011) showed that the conduction of research and setting up the pilot management models
with the strengthening of multi-maniple and international cooperation are important for the supports
with experience, science and technology investment. It is also reported that the coordination with civil
society organizations additionally contribute to not only practical application and building a new
mechanism and effective approach to manage technology’s performances.
D/ CONCLUSION
In conclusion, since Vietnam implemented “Doi Moi” in 1986, its economy has transformed from a
central-planned economy to an open market one. Although Vietnam’s and Hanoi’s political and socio-
economic situations have witnessed upward development throughout the years, it is undeniable that its
economic growth depends largely on the exploitation of natural resources and three major sectors
including forestry, agriculture and fisheries which can harm environment with the dramatic increase
of wastewater discharge into the environment especially in the urban parts of Hanoi. Although
Vietnam’s government has implemented a huge number of laws, regulations, plans, visions, guidelines
under the decentralized approach which all have some achievements, the existing institutional and
legal framework at national and local level, as well as the local action plans have a lot of troubles
related to the decentralization, the financial burdens, low-technologies and especially, the participation
of private sectors, pressure groups, commune. As a result, based on the issues and causes in wastewater
management from the practice of Hanoi urban area toward the prospective goals ensuring the long-
term national and local sustainable development, some recommendations emphasizing on the political
will to improve the national framework in term of administration, financial stability and sustainability
with mechanism incentives for various sectors, as well as enhance the capacity at municipal level by
education training and encourage the pro-active participation of various stakeholders in wastewater
management’s tasks, with the usage of appropriate technology instead of available one. Hopefully,
those recommendations given to Hanoi’s urban area can be applied for every local units in Vietnam
with the purpose of to enhance the existing and develop the prospective management of wastewater in
Vietnam in general.
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APPENDIX
QUESTIONNAIRE
WASTEWATER IN HANOI
We are Nguyen Thi Nhat Linh, Le Thi Thu Ha, Nguyen Thao Phuong, Nguyen Ha Thu, Pham Hai
Van from the Faculty of International Studies, Hanoi University. We are doing a research project on
the impact of Wastewater in Hanoi. This questionnaire was designed to help us obtain outstanding data
for our project. We highly appreciate your opinions which are apparently crucial to the completion as
well as the quality of our paper. Thank you for your cooperation.
1. Which environmental problems that you most concern about? (You can select more than 1 option)
Air pollution
Noise pollution
Water pollution
Soil pollution
Other
3. Which reasons according to you are the main causes of waste water pollution in your local area?
(You can select more than 1 option)
Domestic waste
Industrial waste
Livestock farm waste (livestock, slaughtering area…)
Hospital waste
Other
5. Does water pollution directly affect your life? (If yes continue to answer the beneath questions)
Yes
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No
6. How waste water pollution negatively affect your life? (You can select more than 1 option)
Irritating stench
Trouble business
Canker agriculture
Canker health
Other
7. What do you think about the waste water system in your local area?
Good
Average
Not really good
Terrible
8. Does the local government attempt to improve the polluted situation in your local area?
Actively
Normally
Listlessly
I don’t care
THANK YOU FOR YOUR COOPERATION
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xuat va kien nghi” (The management and treatment of wastewater in Vietnam’s urban sector –
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http://moitruongviet.edu.vn/quan-ly-xu-ly-va-nuoc-thai-sinh-hoat-nuoc-thai-sinh-hoat-do-thi-tai-viet-
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