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2017 FINAL RESULTS OF THE

GLOBAL COWORKING SURVEY

COWORKING
IN CHARTS

FORECAST

READ MORE AT
IN COLLABORATION WITH THIS RESEARCH IS SUPPORTED BY BIT.LY/2017FORECAST
GENERAL DEVELOPMENT
SLIDES:
AVERAGE NUMBER OF MEMBERS PER COWORKING SPACE
PROJECTION: NUMBER OF COWORKING SPACES WORLDWIDE
PROJECTION: NUMBER OF MEMBERS WORLDWIDE
SHARE OF NEW MEMBERS & COWORKING SPACES
 GENERAL DEVELOPMENT
NUMBER OF COWORKING SPACES WORLDWIDE
PROJECTION
AS OF OCTOBER 31, ANNUALLY

TREND
13.800
11.300
8.700

2015 2016 2017

NUMBER OF MEMBERS OF COWORKING SPACES WORLDWIDE

PROJECTION
AS OF OCTOBER 31, ANNUALLY

TREND
1.180.000
835.000
510.000

2015 2016 2017

AVERAGE NUMBER OF MEMBERS

GENERAL DEVELOPMENT
PER COWORKING SPACE
FINAL RESULTS - REPORTED BY COWORKING SPACES 129

76
74 TREND

52
49 44
38 42
31 24
30
20

2011-12 2013-14 2015-16 2016-17

AVERAGE: ARITHMETIC MEAN
AVERAGE: MEDIAN (50% VALUE)
NEW AVERAGE: TRIMMED MEAN (5% CUT OF THE LOWEST AND HIGHEST CASES)
 DISTRIBUTION OF COWORKING SPACES

GENERAL DEVELOPMENT
BY NUMBER OF MEMBERS
IN % - FINAL RESULTS - GROUPED & ROUNDED - REPORTED BY COWORKING SPACES - WITHOUT N.A.

2015-16
2016-17
23
19
14 15 13
12 12 12
9 9
7 6 7 6 2 4 3 4 3 3 1 2 3 5 0 1 2 2 1 1 1 1
UP TO 9 10-19 20-29 30-39 40-49 50-59 60-69 70-79 80-89 90-99 100-109 110-119 120-129 130-139 140-149 150+

USE OF COWORKING SPACES PER WEEK SIMULTANEOUS

FINAL RESULTS - REPORTED BY MEMBERS - WITHOUT N.A. OCCUPANCY RATE
2015-16 REPORTED BY MEMBERS
43% 2016-17
38% 58%59%
29% 31%
55%54%
15% 17%
13% 13% 50%50%
5 TIMES A WEEK OR MORE OFTEN 3-4 TIMES A WEEK 1-2 TIMES A WEEK LESS THAN ONCE A WEEK MEAN 5% TRIMMED MEDIAN
MEAN
 GENERAL DEVELOPMENT
SHARE OF MEMBERSHIPS TREND
WHICH ARE 12 MONTHS OR SHORTER
REPORTED BY MEMBERS

63 % 57 % 56 %

2013-14 2015-16 2016-17

TREND
SHARE OF PEOPLE WHO STARTED
70 %
SHARE OF COWORKING SPACES WHICH TREND COWORKING 12 MONTHS AGO OR EARLIER
ARE 12 MONTHS OLD OR YOUNGER
53 %

63 % 61 %
49 % 51 % 53 % 50 % 49 %
40 % 34 %
35 %

18 %
30 %
0 %

REPORTED BY COWORKING SPACES REPORTED BY MEMBERS

2011-12 2012-13 2013-14 2015-16 2016-17

COWORKING SPACES
SLIDES:
SATURATION RATE OF COWORKING SPACES
EXPANSION PLANS OF COWORKING SPACES IN 2017
ANTICIPATIONS OF COWORKING SPACES FOR 2017
PROBLEMS AT COWORKING SPACES
 COWORKING SPACES
HOW DO YOU RATE THE NO. OF COWORKING TOO MANY JUST RIGHT
TOO FEW N.A.
SPACES IN YOUR CITY RELATED TO THE DEMAND
REPORTED BY COWORKING SPACES
BY NO. OF HABITANTS BY PROFITABILITY
GENERAL
1 MILLION & MORE 999,999-100,000 99,999 & LESS 2016-17
2 %
0% 1% 3%
12.000 %

15 % 20% 20% 22%

1 %
12 %
2016-17

21 %

2016-17
26 %
9.000 %

55% 66%
PROFITABLE
6.000 %

62 % 68%
25% 14% 7% 61 %
3.000 %

re s
mo les
ts or ts or
itan itan
hab
n hab 999
llio h 99,
mi
h1 ns
wit
wit
ies atio
Cit Loc

3 % 3 % 3 %

3 % 1 %
25 % 23 %
100 %

14 % 30 % 13 %

2015-16
2015-16

27 %
75 %

18 %
ZERO
47 % 61 % 65 %
50 %

56 % 25 %

19 % h1
mi
llio
n hab
itan
ts or
mo
re
12 % ,99
9 and
100
,00
0 hab
itan
ts
9 % wit
h 99,
999
hab
itan
ts or
les
s
68 %
ies
wit h 999 atio
ns
Cit wit Loc
ies
Cit

4 % 2 %
2 % 100 %
2 %
8 % 30 % 37 % 24 %
2013-14

2013-14

75 %
41 % 21 %
36 % UNPROFITABLE

54 % 64 %
50 %

42 % 59 %
25 %

13 %
Cit
ies
wit
h1
mi
llio
n hab
itan
ts or
mo
re
7 %
Cit
ies
wit
h 999
,99
9 and
100
,00
0 hab
itan
ts
2 %Loc
atio
ns
wit
h 99,
999
hab
itan
ts or
les
s
54 %
 COWORKING SPACES
DO YOU PLAN TO EXPAND YOUR COWORKING SPACE THIS YEAR?
FINAL RESULTS - REPORTED BY COWORKING SPACES
TREND

27 %
27 %
YES, WITH MORE DESKS AND SPACE IN OUR CURRENT LOCATION 21 %
29 %
27 %
11 %
12 %
YES, WE PLAN TO MOVE TO ANOTHER, LARGER LOCATION 8 %
9 %
9 %
39 %
36 %
YES, WE PLAN TO OPEN (AN)OTHER EXTRA LOCATION(S) 35 %
36 %
36 %

2017
29 %
31 %
NO 33 %
2016 29 %
27 %
2014
2013 7 %
8 %
2012 OTHER 8 %
8 %
8 %
MULTIPLE RESPONSES WERE ALLOWED 0 % 10 % 20 % 30 % 40 %
 SHARE OF COWORKING SPACES WITH EXPANSION PLANS

COWORKING SPACES
TREND
FINAL RESULTS - REPORTED BY COWORKING SPACES

67% 65% 59% 62% 66%

2012 2013 2014 2016 2017

9.000 %
BY PROFITABILITY
81% 78%
6.750 %

73%
66%
78%
64% 65% 62%
54%
65% 61% 57%
55%
48% 53%
4.500 %

2.250 %

0 %

PROFITABLE ZERO PROFIT UNPROFITABLE

*ALL ‘YES’ RESPONSES COMBINED, MULTIPLE ‘YES’-OPTIONS HAVE BEEN COUNTED ONLY ONCE.
 SHARE OF COWORKING SPACES WITH EXPANSION PLANS

COWORKING SPACES
FINAL RESULTS - REPORTED BY COWORKING SPACES

BY NUMBER OF MEMBERS PER SPACE

80 %

2012 2013 2014 2016 2017

77 % 77 %
60 %

64 %
71 % 72 %
59 % 56 % 58 %
40 %
52 % 51 %
20 %

0 %

UP TO 29 MEMBERS 30 MEMBERS & MORE

BY AGE OF COWORKING SPACE

51% FOR 2017 ONLY
2016 59%
75% 71%
59% 63%
2017 58%
2.000 % 4.000 % 6.000 %
76% 8.000 %

1.775 % 3.550 %
66%
5.325 % 7.100 %

UP TO 24 MEMBERS UP TO 12 MONTHS OLD

25-49 MEMBERS 13-36 MONTHS
50 MEMBERS & MORE 37 MONTHS & OLDER
*ALL ‘YES’ RESPONSES COMBINED, MULTIPLE ‘YES’-OPTIONS HAVE BEEN COUNTED ONLY ONCE.
 COWORKING SPACES
IN 2017, COWORKING SPACES ANTICIPATE…

MUCH MORE… RATHER MORE… THE SAME AMOUNT OF…

RATHER LESS… MUCH LESS…

MEMBERS 35% 51% 12% 2% 0%

INCOME 23% 56% 19% 2% 1%

SENSE OF COMMUNITY 43% 42% 14% 1% 0%

EVENTS 29% 42% 24% 4% 1%

0 % 2.500 % 5.000 % 7.500 % 10.000 %

ROUNDED - N.A. IS NOT CONSIDERED

 COWORKING SPACES
COWORKING SPACES ANTICIPATE …
FOR 2017 FOR 2016 FOR 2014 FOR 2012 TREND

86 %
87 %
MORE MEMBERS
92 %
88 %
81 %
82 %
MORE INCOME 87 %
84 %
84 %
81 %
MORE SENSE OF COMMUNITY 84 %
87 %
71 %
67 %
MORE EVENTS 74 %
74 %
0 % 25 % 50 % 75 % 100 %

SHOWING THE POSITIVE EXPECTATIONS ONLY (+/++), N.A. = NOT CONSIDERED

IN 2017, COWORKING SPACES ANTICIPATE…

COWORKING SPACES
BY NO. OF MEMBERS

UP TO 49 MEMBERS 50 MEMBERS & MORE

RATHER MORE
FAR MORE
MEMBERS 53% 33% = 86% 49% 37% = 86%

INCOME 58% 21% = 79% 54% 26% = 80%

SENSE OF COMMUNITY 47% 40% = 87% 36% 47% = 83%

EVENTS 40% 29% = 69% 45% 28% = 73%

0 % 2.250 % 4.500 % 6.750 % 9.000 % 0 % 2.250 % 4.500 % 6.750 % 9.000 %

SHOWING THE POSITIVE EXPECTATIONS ONLY (+/++), N.A. = NOT CONSIDERED

IN 2017, COWORKING SPACES ANTICIPATE…

COWORKING SPACES
BY NO. OF HABITANTS

1 MIO & MORE 999,999-100,000 99,999 & LESS

RATHER MORE
FAR MORE MEMBERS 48% 37% = 85% 54% 32% = 86% 55% 32% = 87%

INCOME 55% 25% = 80% 53% 20% = 73% 62% 19% = 81%

SENSE OF COMMUNITY 42% 42% = 84% 38% 43% = 81% 38% 42% = 80%

EVENTS 45% 29% = 74% 42% 25% = 67% 37% 27% = 64%
0 % 2.250 % 4.500 % 6.750 % 9.000 %

0 % 2.250 % 4.500 % 6.750 % 9.000 %

0 % 2.250 % 4.500 % 6.750 % 9.000 %

SHOWING THE POSITIVE EXPECTATIONS ONLY (+/++), N.A. = NOT CONSIDERED

SHARE OF COWORKING SPACES WHO

COWORKING SPACES
UP TO 17 MONTHS OLD
ANTICIPATE A STRONG INCREASE IN… 18 MONTHS AND OLDER
BY AGE OF COWORKING SPACE

FOR 2017 FOR 2016

47% 45 %
MEMBERS
27% 27 %

32% 31 %
INCOME
18% 24 %

54% 52 %
SENSE OF COMMUNITY
35% 30 %

42% 36 %
EVENTS
19% 18 %
0 % 1.500 % 3.000 % 4.500 % 6.000 % 0 % 15 % 30 % 45 % 60 %

SHOWING THE MOST POSITIVE EXPECTATIONS ONLY (++)

N.A. = NOT CONSIDERED
 COWORKING SPACES
CURRENT PROBLEMS FOR COWORKING SPACES
REPORTED BY COWORKING SPACES, ROUNDED

VERY OFTEN OR ALWAYS RATHER OFTEN X% = COMBINED VALUE, +X = CHANGE COMPARED TO 2015-16

2016-17 2015-16
Attracting new members 16% 32% 48% +9 13% 26%
Administrative tasks 7% 22% 29% +3 3% 23%
General workload 7% 18% 25% -2 6% 21%
Not enough workspace 4% 17% 21% +3 9% 9%
Organizing events 5% 16% 21% -/+0 5% 16%
Real estate market 6% 15% 21% -6 9% 16%
Technical issues 4% 10% 14% +4 1% 9%
Operation team conflicts 1% 10% 11% +4 2%5%
Cleaniness of space 2% 8% 10% +1 3% 6%
Problems with landlord 3% 6% 9% +4 4%
1%
Members who don't pay 2% 7% 9% NEW QUESTION ./.
6% 7% +/-0
Noise 1% 1%6%
Hosting members 2%
2%4% -3 2% 7%
0 % 1.000 % 2.000 % 3.000 % 4.000 %
0 % 1.250 % 2.500 % 3.750 % 5.000 %
MEMBERS OF COWORKING SPACES
SLIDES:
HOW LONG MEMBERS WILL REMAIN AT THEIR CURRENT SPACE
SHARE OF MEMBERS WHO STILL WORK AT THEIR 1ST SPACE
ANTICIPATIONS OF MEMBERS FOR 2017
MEMBERSHIP APPLICATION CRITERIA
 HOW LONG MEMBERS WILL REMAIN AT

MEMBERS
120 %
THEIR CURRENT COWORKING SPACE
REPORTED BY MEMBERS

2 % 5 %
11 %
14 % 12 %
18 %
90 %

15 %
18 % 17 %
17 %
60 %
19 %

66 % 61 % 65 % 120 %

4 % 6 % 10 %

54 % 12 %
30 %

14 % 10 %
100 %

16 % 14 %
90 %

19 % 15 %
18 %
75 %

60 %
20 %
50 %

30 %

63 % 69 % 25 %

55 % 54 %
0 %

0 % 0 %

Male Female Male Female

2011-12 2013-14 2015-16 2016-17
NOT PLANNING TO LEAVE AT LEAST ONE MORE YEAR
AT LEAST THREE MONTHS LEAVING WITHIN LESS THAN THREE MONTHS
N.A.
 SHARE OF MEMBERS WHO DON’T PLAN TO

MEMBERS
LEAVE THEIR COWORKING SPACE
BY RATING OF SPACE - REPORTED BY MEMBERS

90 %

68 %

81 % 77 % 78 % 74 %

60 % 68 %
56 % 51 %
45 %

42 % 35 % 37 % 27 %

23 %

0 %

2011-12 2013-14 2015-16 2016-17

COWORKING SPACE WAS RATED LOWER THAN AVERAGE (1 TO 7 STARS OUT OF 10)
COWORKING SPACE WAS RATED AVERAGE (8 STARS OUT OF 10)
COWORKING SPACE WAS RATED HIGHER THAN AVERAGE (9 TO 10 STARS OUT OF 10)

90 %
BY POPULATION 1 MILLION & MORE HABITANTS 999.999 - 100.000 HABITANTS 99.999 AND LESS HABITANTS

88 %
72 % 71 %
68 %

62 % 68 % 65 % 61 % 68 %

57 % 59 % 56 %
49 %
45 %

23 %

0 %

2011-12 2013-14 2015-16 2016-17

 SHARE OF MEMBERS WHO DON’T PLAN TO

MEMBERS
LEAVE THEIR COWORKING SPACE
BY NO. OF MEMBERS WHO WORK AT THE SAME TIME AT A COWORKING SPACE

80 %
UP TO 29 MEMBERS 30 MEMBERS & MORE
60 %

66 % 70 % 71 % 74 %

40 %
60 % 60 % 53 % 53 %
20 %

0 %

2011-12 2013-14 2015-16 2016-17

BY LENGTH OF CURRENT MEMBERSHIP

80 %

74 % 79 % 79 % 75 % 75 %

63 % 63 %
60 %

55 % 61 %
44 %
40 %

20 %

0 %

2015-16 2016-17
UP TO 11 MONTHS 12-23 MONTHS 24-35 MONTHS 36-47 MONTHS 48 MONTHS OR LONGER
SHARE OF MEMBERS WHO STILL WORK

MEMBERS
TREND
AT THEIR 1ST COWORKING SPACE

1 %
1 % 1 %
12 % 18 % 18 % 24 %
9 %
13 % 15 %66 %
78 % 70 % 14 % 62 %

2012-13 2013-14 2015-16

2016-17
YES
YES, BUT I ALSO WORKED AT OTHER COWORKING SPACES
NO
DON’T KNOW & N.A.
WHAT MEMBERS ANTICIPATE FOR 2017

MEMBERS
INCREASING… STABLE… DECREASING… N.A. TREND

AMOUNT OF WORK 61 % 29 % 3 % 7 %

AMOUNT OF CONTACTS 73 % 18 % 3 %6 %

AMOUNT OF INCOME 61 % 29 % 5 % 5 %

AMOUNT OF LEISURE TIME 18 % 52 % 23 % 6 %

25 % 50 % 75 % 100 %

FOR 2016
AMOUNT OF WORK 58 % 28 % 4 % 10 %
AMOUNT OF CONTACTS 68 % 19 % 3 % 9 %
AMOUNT OF INCOME 59 % 28 % 3 % 9 %
AMOUNT OF LEISURE TIME 14 % 50 %
25 % 50 %
25 %
75 %
10 % 100 %

FOR 2014
AMOUNT OF WORK 66 % 24 % 4 % 6 %
AMOUNT OF CONTACTS 80 % 13 % 1 %6 %
AMOUNT OF INCOME 72 % 20 % 3 %5 %
AMOUNT OF LEISURE TIME 20 % 25 %
52 % 50 % 75 %
20 % 7 % 100 %
 ANTICIPATIONS OF MEMBERS FOR 2017 INCREASING AMOUNT OF WORKLOAD

MEMBERS
INCREASING AMOUNT OF INCOME
INCREASING AMOUNT OF CONTACTS
INCREASING AMOUNT OF LEISURE TIME
BY LENGHT OF CURRENT MEMBERSHIP*
-5 +14 +8
80 %

-3 +1 +2 +28 +7 +1 = CHANGE IN PERCENTAGE

79 % -8 77 % 76 % POINTS COMPARED TO 2016
68 % 69 % 67 % 63 %
60 %

40 %

+2
61 % 57 % +11 +12
18 % 22 % 23 %
20 %

0 %

UP TO 12 MONTHS 13-35 MONTHS 36 MONTHS OR LONGER

BY FREQUENCY OF USING A COWORKING SPACE*

90 %

+4 +6
-3 -7 +3 +6
68 %

77 % 80 % 74 % 77 % 71 % 74 %

45 %

65 % 61 % 64 % 66 % 65 % ** 58 %

+2 +4
20 % 19 % 19 % 21 %
23 %

0 %

5 TIMES A WEEK OR MORE OFTEN 3-4 TIMES 1-2 TIMES LESS THAN ONCE A WEEK

BY PROFESSIONAL STATUS* +16

-14
100 %

-3 -11 -3 +14
-2 -7 +6
81 % 92 %
69 % 74 % 77 %
75 %

63 % 63 % 73 % 68 % 64 %

+18 +2 58 % 54 %
50 %

-5
17 % 27 % 16 % 33 %
25 %

0 %

FREELANCERS ENTREPRENEURS EMPLOYEES OTHER

*EXCLUDING THE GROUP “NOT APPLICABLE”, **INCOME IN THIS GROUP IS MAINLY RATHER INCREASING. THIS GROUP ALSO ANTICIPATES AN HIGHER SHARE OF DECREASED INCOME
 MEMBERSHIP APPLICATION CRITERIA

MEMBERS
TREND
REPORTED BY COWORKING SPACES

WE’RE OPEN FOR EVERYONE WE’RE A CURATED COWORKING SPACE

WE’RE A NICHE COWORKING SPACE OTHER & N.A.

2016-17 75 % 14 % 9 % 2 %

2015-16 73 % 16 % 9 % 2 %

2013-14
0 0,25
73 % 0,5 0,75
15 % 9 % 3 %
1

BY NO. OF HABITANTS BY AGE OF SPACE BY NO. OF MEMBERS

1 MIO & MORE 72 % 15 %12 % 1 %

UP TO 12 MONTHS 77 % 14 %8 % 1 %

24 & LESS 81 % 10 %

8 % 2 %

999,999-100,000 79 % 10 %

8 % 3 %

13-36 MONTHS 73 % 16 %9 % 3 %

25-49 68 % 18 % 11 % 2 %

99,999 & LESS 80 % 11 %

5 %37 MONTHS & OLDER
4 %

78 % 12 %
7 %2 %

50 & MORE 76 % 13 %8 %2 %

0 0,25 0,5 0,75 1 0 0,25 0,5 0,75 1 0 0,25 0,5 0,75 1

 MEMBERS
ANTICIPATED IMPACT TO RESPONDENT'S WORKING LIFE BY THE
EXPECTED POLITICS OF THE NEXT PRESIDENT OF THE US, DONALD TRUMP
5% 8% N.A.
11% VERY NEGATIVE IMPACT
10%
RATHER NEGATIVE IMPACT
NO IMPACT
29% 27% RATHER POSITIVE IMPACT
VERY POSITIVE IMPACT

45%
52%

2% 8%
1% 3%
MEMBERS STAFF MEMBERS
 WHAT ARE THE DIFFERENCES
BETWEEN PROFITABLE &
UNPROFITABLE COWORKING SPACES?

SUPPORT THE GLOBAL COWORKING SURVEY

& RECEIVE THE BOOKLET

CLICK HERE
COLLABORATION PARTNER OF THE GLOBAL COWORKING SURVEY

"Social Workplaces are the physical nodes where the new generation of knowledgable connected workers find meaning in
work, well-being and are amplified in terms of business operations and goals. SocialWorkplaces.com’s #1 mission is to
connect these rising workplace communities.
The company organizes the Coworking Europe conference: the first international conference of its kind, where approximately
500 coworking stakeholders from more than 40 countries gather each year. In 2015, the company launched the Coworking
Africa conference and, more recently, introduced Coworking India, Coworking Middle East as well as the premium event “The
Social Workplace Conference.”

SocialWorkplaces.com
MAIN SUPPORTERS OF THE GLOBAL COWORKING SURVEY
"Nexudus is a leading white-label
platform to help coworking space
operators with their day-to-day tasks.
Today, hundreds of spaces around the
world use Nexudus to spend less time
typing and chasing invoices, keeping
their communities engaged and up-
to-date, or controlling who is in and
out of the space and how it is used.
Nexudus is made for and by their
active community of users."
nexudus.com
THE MAIN SUPPORTERS SUPPORT THE INDEPENDENT RESEARCH OF THE GLOBAL COWORKING SURVEY WITH FINANCIAL RESOURCES AND PROMOTED THE SURVEY OFFICIALLY.
"Occupie, the essensys platform, is a
simple, easy to use software platform
that helps you manage your
workspace from lead to cash and
everything in between. Workspaces
can attract and retain customers, grow
additional income streams and gain
business insight to make quicker
decisions. We focus on ensuring that
your workspace can deliver the best
customer experience.”
essensys.tech
"Communitas believes in the power of
community and the future of work.
Through a marketing agency, benefits
network, real estate advisory services
and world-class publications, we help
our clients better serve their
stakeholders. Whether you are a
builder of community or real estate,
Communitas is here for you.”
communitas.network
OFFICIAL SUPPORTERS OF THE GLOBAL COWORKING SURVEY

WESERLAND

THE OFFICIAL SUPPORTERS PROMOTED THE GLOBAL COWORKING SURVEY OFFICIALLY BY DEC 24. 2016.
 STATISTICAL BACKGROUND

PARTICIPANTS: 2011-12: 913, 2012-13: 1206, 2013-14: 1270, 2015-16: 1679, 2016-17: 1876
THE FINAL RESULTS ARE ANALYZED USING A COMPLEX STATISTICAL TOOL, AND ARE CHECKING USING QUALITY STANDARDS. IT IS FOR THIS REASON
THAT THE FIRST AND THE FINAL RESULTS MAY DIFFER SLIGHTLY. IN ADDITION, THE FINAL RESULTS ARE GROUPED BY DEMOGRAPHIC & OTHER CRITERIA
USING A BI- OR MULTIVARIATE ANALYSIS.

READ MORE AT

COWORKINGSURVEY.COM
The Global Coworking Survey

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