Industry-BFSI

Financial service- Process by which a consumer or busin

Example- Investor Agencies, Stock mar

Banking Industry is most concerned with direc

Banking Companies in India

Parameter- Market Cap Outsourcing
1 HDFC Bank Yes
2 SBI Yes
3 ICCI Yes
4 Axis
5 Kotak Mahindra
6 Induslnd
7 Bank of Baroda
8 Yes Bank
9 PNB
Financial service- Process by which a consumer or business acquires a financial good
Example- Investor Agencies, Stock market broker

Banking Industry is most concerned with direct saving and lending

former/Current Partner
Permanent Adeco CHRO- Vinay Razdan Mumbai
G.Staffing, TAL- Vivek Sharma Gurgaon
 Desination

1 Imperia Reationship Manager (IRM)/PRM

2 Personal Banker Sales

3 Area Head- Government Business

4 Branch Sales Manager

5 Recovery Manager - SME Banking/business Banking

6 Personal Banker Sales (PBS)

7 Welcome Desk

8 Teller

9 Personal Banker Authoriser (PBA)

10
 Skillset
HNI Banking, Reationship
Manaement

Sales

Corporate Banking

Sales

Reationship Manaement
 Role
Handles a group of High Net Worth Imperia Clients
Cross selling Banks Products and Services according to Customer Needs

Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account

Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc

Team Handling Skills

Sales and Influencing Skill

Responsible for Current account & Saving account Sales

Managing the portfolio of the NPA accounts Interaction with Business & Credit team to take-over the
NPA case Obtaining the loan and other documents
Filing recovery suits/ civil suit / arbitration, etc.

Relationship Management for a Portfolio of customers

Enhance the value of existing accounts of Current account & saving account customers. Retention of
accounts

First point contact with the customer

Responsible for account opening both Current & Saving Account and Fixed Deposits

Resolution of customer queries

Responsible for Cash and Customer transactions

Responsible for enforcing adherence to set standards of the bank and ensuring regulatory (external
& internal) compliance, including interaction with internal and statutory auditors.

Client relationship management and customer services related to retail banking operations
 Desination Skillset

1 Credit Risk Management HNI Banking, Reationship Manaement

2 Banking Job

3 Operation Support
 Role
Project is to estimate both expected and unexpected losses for credit card portfolio and depending on these
estimate provide appropriate reserve and capital requirement as per Financial Accounting Standards and Basel
Guidance

Redress customer needs pertaining to cash, DDs, cheque deposits, general information
Cheque Clearing, DD Issuing, Cash transaction with customers