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Running Head: COMPETITOR ANALYSIS

COMPETITOR ANALYSIS

Name

Course

November 24, 2020


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COMPETITOR ANALYSIS
Competitor Analysis

Competitive Analysis
  National Bank of Kuwait Kuwait Finance House
Direct Competitors
The National Bank of Kuwait was established Kuwait Finance House was established in
in year 1952. The company operates in 1977 in the State of Kuwait. The company
banking sector and is the largest bank of operates in the banking sector and thus is
Kuwait with its branches and subsidiaries the direct competitor if the National Bank
Company spread in multinational countries such as
China, London, and Paris etc. In 2016, the
of Kuwait. It was the first bank in Kuwait
that followed Islamic jurisdictions of
Profile bank had 6,058 employees working for the Sharia'h law. In 2019, the company had
company. approximately 15,000 employees.
Company
Highlights
The key competitive advantage of National It is the most trusted Isamic bank in the
Bank of Kuwait is that it has the highest credit country. It received the award of Most
Key rating amongst all the banks operating in the Trusted Islamic bank from the World
region. It has been awarded for its credit Finance. This makes Kuwait Finance
Competitive ratings by Moody's, Standard and Poor's and House gain an advantage to attract more
Advantage Fitch Ratings. customers as they can trust the bank
easily with their savings and investments.

The target market is general public. Their main target segment is Muslims who
want to save their investments in a bank
Target Market that follows Sharia'h law.
The bank had a market capitalization of The bank had a market capitalization of
Market $11.02 billion. $8.08 billion.
Market Share
Information
The marketing strategy of NBK is through ads KFH advertises its products and services
Marketing on websites and television to aware its through placing ads on television and is
Strategy customers. planning to use social networks.
1. Cards 1. Cards
• Gold Card 2. Personal Accounts
• Platinum Card 3. Murabaha
• Thahabi World MasterCard 4. Ijarah
• Prepaid Card 5. Mudharaba
2. Personal Accounts
• Current Account
• Call Account
• Watani Express
• Al Jawhara
• Savings
3. Loans
Products & Product • Customer Loans
Services Information • Family Loans
• Auto Loans
• International Mortgages
• Business Loans
• Letters of Credit
• Letters of Guarantee
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COMPETITOR ANALYSIS
Their pricing strategy includes customer fees Pricing strategy is product-centric where
on customer accounts and fees on other the customers are charged as per the
benefits such as online banking or mobile product that they opt for. The bank has
Pricing banking. varying customer fees for its different
products and services.

Online and physical branches. Online website that offers 140 banking
Distribution services and physical branches.
Channels
1. The management team is very stable with Few of the strengths of KFH are
focused strategies in place. mentioned below:
2. The bank’s international diversification now 1. It has received the award of Most
includes 175 branches and subsidiaries in Trusted Islamic Bank from the World
several countries including 10 countries of Finance
Middle East. 2. The bank offers a very secure online
3. The bank has a high credit rating and has website that allows the customers to
received several awards from credit rating conduct 140 different services from home
Strengths companies. 3. It has a 24/7 call center that uses voice
recognition which is the first of its kind in
the country

The weakness of National Bank of Kuwait is The biggest weakness of the KFH is that it
that it focuses on becoming the best player in has limited exposure to the global banks
Kuwait but its performance in other countries as compared to other leading banks in
Weaknesses is not as competitive as its origin country. Kuwait.

National Bank of Kuwait can finance power Few of the opportunities that KFH can
companies of Kuwait as well as big Airlines employ on:
SWOTT as it has the highest credit rating. Also, it can 1. It can grow globally to countries where
finance SSI sector to increase exports which there are huge Muslim populations but
Information will prosper the economy. have no such Islamic facilities available in
Opportunities banking services such as the United
States.
2. It can launch Islamic bonds.

Following are the few threats of National Following are the few threats of KFH that
Bank of Kuwait that it should focus on: 1. it should focus on:
Competition from banks globally 1. Competition from banks that are
2. There is unrest in the Gulf region and its targeting all the customers in the country
economy which can impact the bank’s 2. There is unrest in the Gulf region and
performance. its economy which can impact the bank’s
performance.
Threats 3. The economy of Gulf countries is oil-
driven and therefore is subject to
fluctuation.

Online banking that allows using banking Online banking that allows using banking
Trends services at any time from any place. services at any time from any place.

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