Questionnaire

Dear employees
.
I, CHARU BANSAL final year MBA student of the ICFAI UNIVERSITY, Dehradun,
is working upon management thesis titled “LEVEL OF EMPLOYEE SATISFACTION

ENJOYED BY VARIOUS EMPLOYEES IN RETAIL SECTOR” for my academic purpose. I

request you to kindly fill this questionnaire.
(This questionnaire has been specifically designed for exploratory research purpose and
ensures confidentiality)

1. Name: …………………………………………

2. Age: ………………

3. Gender: Male Female

4. Monthly Income:
a) Below Rest. 10,000 b) 10,000- 20000
c) 20,000-30000 d)Above 30,000

5. Education Qualification:
a) Under graduation b) Post – graduation

6. Marital Status
a) Married b) Unmarried

7. Years of experience:
a) Less than 1yr b) 1-2 yrs
c) 2-3 yrs d) 3-4 yrs e) Above 4yrs

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Please indicate your level of agreement in connection with various
factors:
1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree
5. Strongly Disagree

 Work Environment and nature of work

S.NO Particulars 1 2 3 4 5
.
1 Working hours are convenient for
me
2 I’m happy with my work place
3 I feel I have too much work to do

 Relationship with supervisors and colleagues

S.NO Particulars 1 2 3 4 5
.
4 My relationship with my supervisor
is
Cordial
5 My supervisor is not partial
6 My supervisor considers my ideas
too
while making decision
7 I’m satisfied with the support from
my coworkers
8 People here have concern for one
another and tend to help one
another

 Welfare Facilities

2
S.NO Particulars 1 2 3 4 5
9 I’m satisfied with the refreshment
facilities
10 The parking facilities provided for
our
vehicles are satisfactory
11 I’m satisfied with the first aid
facilities
12 I’m satisfied with the Loan facilities
and
other personal welfare benefits
offered by company

 Pay and promotion

S.No Particulars 1 2 3 4 5
13 I feel I’m being paid a fair amount
for the work I do
14 I’m satisfied with my chances for
promotion
15 The salaries we receive are good as
other organizations pay to their
employees
16 I’m satisfied with the allowances
provided by my organization

 Communication and motivation

S. Particulars 1 2 3 4 5
No
17 I feel that my Boss motivate me to
achieve the organization goal
18 Communication seem good within

3
 this
Organization
19 Work assignments are explained
clearly to me
 Job factors

S.NO. Particulars 1 2 3 4 5
20 I love my job and to work in this
Organization
21 My work life is meaningful
22 I consider that my work is valuable
in
attaining my organizational goals
23 Have adequate opportunity to use
my
Ability
24 Overall, I’m satisfied with my job

SUGGESTION--------------------------------------------------------------
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