BALANCED SCORE CARD

ARVIND REDDY K
ABHIROOP VARMA V
SYNOPSIS

• Introduction.
• What is Balance Score Card?
• Why are companies Adopting Balance
score card?
• Balance Score Card perspective
• Advantages & Disadvantages
• Conclusion.
David Norton Robert Kaplan
Balance Score Card
Balance Score Card

• Four key Business Perspectives

• Internal & Business process of

Organization

• Short Run & Long Run

Why are companies Adopting
BSC?

• Change.

• Growth.

• Implementation.
 Financial
Perspective

Customer Internal Process

Perspective Vision & Strategy Perspective

Learning & Growth

Perspective
Customers Perspective

Cost

“Number One in
Service Time
delivering Value to
Customers”.

Quality
Internal process perspective

Process
bottlenecks

No of Internal process Process

activates per perspective alignment
function

Process
automation
Learning & Growth Perspective

Employee
Turnover

Learning Training &

Job
& Growth learning
satisfaction
perspective opportunities

Is there the
correct level of
expertise for
the job ?
Financial perspective

Cash flow

Financial
Return on Financial results
investment perspective (Quat/year)

Return on
capital
employed
Advantages Of BSC
• It is used to align the business activities
to vision and strategy
• It improves Internal & External
communications
• It is used to monitor organizations
performance
• It provides management with
comprehensive picture of operations
• It provides strategic feed back
• It improves decisions & better solutions
Disadvantages
• It Doesn’t provide Recommendations

• It is not fully Efficient

• It takes time

• It is High Implementation of cost

• It can show low profit

CONCLUSION