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    8 views2 pages

    Ticket

    Uploaded by

    Yashpal Singh
    ticket

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    ITSM

    SOLUTION MANAGER
    REMEDY

    Ticket / Incident no. 12333245


    Assigned Queue Level 2
    Assigned to
    Priority Low/Medium/ High
    Critical Low/Medium/ High
    Impact Business impact

    Level 3 -> Business/ Client SAP Team + Accenture and TCS SAP team
    Level1/2/3 Support + Roll out + Change request
    Created by Business End user
    GR error -> Screenshot
    Problem description Stock is at factory GR area. But GR is not possible due to this error
    KEDB no.
    Notes / Comments
    Solution
    Resolved by
    Closed by
    Stock is at risk of fungus because of rainy weather. Stock value 50Lakh

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