The qualification of Computer Systems Servicing NC II may be attained through:

Accumulation of Certificates of Competency (COCs) in all the following units of

competencies:

COC 1 - Install and configure computer systems

COC 2 - Set-up computer networks
COC 3 - Set-up computer servers
COC 4 - Maintain and Repair Computer Systems and Networks

COC 1 - INSTALL AND CONFIGURE COMPUTER SYSTEMS ( 2 HRS )

Requirements Tools:

- 2 Desktop
- 1 Laptop

- CD or Bootable Flash drive with OS “Windows 7” and Windows “Server 2008”

- Browser Installer
- Drivers pack Installer
- Microsoft Office
- Anti-Virus (Microsoft Security Essential)
- CCleaner (for COC 4)

For Creating Bootable Flash Drive (If you don’t have CD or DVD that contains OS)
First is insert your Flash Drive (8GB) in your desktop and open your search button then
type CMD there you will see the command propts right click and select Run as admin
Here you need to type the following command for command propts in order to make a
bootable flash drive.

 diskpart
 listdisk
 select disk 1 (flash drive)
 listdisk (to make sure its selected)
 clean
 create partition primary
 select partition 1
 format fs=ntfs quick
 active
 assign
 exit

Once you have successfully created your bootable flash drive you can now paste your
burn ISO OS files to your flash drive or you can use your 3rd party program like Rufus
software to use your downloaded ISO OS and you can now proceed to format your
computer

Requirements:
- Format 1 Desktop for Window Server 2008 (Admin)
- Format 1 Desktop for Window 7
- Format 1 Laptop for Window 7 (Optional)

For Formatting:
- Insert the CD to your DVD-ROM if you have one or Bootable Flash that have a two
operating system then restart your desktop.

Upon entering the screen press continuously F9 or F12 and select your flash drive or F2
to enter BIOS Setting and make flash drive for first bootable set up once you entered
this screen you have successfully make your Flash drive read
And now you can enter this this set up

Then click next and Install Now. Check the box of “I accept the license term” then next and click the
Custom (advanced). Here you can see your partition.
Make sure that if you always creating partition make always 100MB for System then all unallocated
partition is up to you. For example, if you have 1TB for your hard drive make 100MB for system then
499GB for Partition 1 which (Local C:) and another 499GB for Partition 2 (Local D:) for creating partition
you need to enter the MB Size in your screen. Once you have successfully created partition make sure to
format it. After you have already allocated all your partition highlights the partition 1 which (Local C:)
then and wait for installation until you are finish.

Then you can now use your Drivers Pack where you already paste in your flash drive to update all your
drivers. Up to then while waiting to finish installing some drivers you can install orderly your Browser,
Microsoft Office, Anti-Virus, CCleaner.

PS: Same procedure also in installing Window Server but you need to create there your own password
for administration user.

COC 2 - SET-UP COMPUTER NETWORKS (2HRS 30MINS)

Requirements Tools:

- 2 Desktop
- 1 Laptop

- 1 Router
- 1 Hub
- 1 Patch panel
- 1 Keystone
- 1 Modular Box (RJ45)
- 11 pcs RJ45
- 1 Lan Tester
- 8 UTP Cable (2M each)

- Crimping tool
- Screwdriver
- Patch down tool

Here you need first to understand the diagram of computer system services.
Once you have already now the diagram of each part you need to connect. You can already now build
the diagram by using those tools.

How to connect those UTP Cable in RJ45?

Once you have open the UTP Cable you can see 8 kinds of wire color

- White Blue
- Blue
- White Brown
- Brown
- White Green
- Green
- White Orange
- Orange

Here we just only need the 4 colors to connect to RJ45 which White Orange, Orange, White Green,
Green. Which we will connect in 1, 2, 3, 6 slot of RJ45 and use Lan Tester to make sure that UTP Cables
working properly.

You just have to make a “Straight Through Cable”

Here you can see a Two Type of Straight Through

But we just have only to insert the number 1, 2, 3, 6 in RJ45.

Use Crimping Tool (Take note once you failed to connect the

UTP Cable in RJ45 you need to connect it to another new RJ45

You can only use RJ45 for once.

You may successfully make it correct once you check it to your

Lan Tester it must be blink the following number.

-1

-2

-3

-6
Once you have done. We’re going to make a connected UTP Cable in Modular Box (RJ45) and UTP Cable
in Keystone

Modular Box (RJ45)

You just have to only insert the wire of

UTP cable in slot 1, 2, 3 ,6 to make it

work properly. Use wire stripper for the

wire of UTP Cable and Screwdriver to
lock it.

Keystone Jack

Here you just only to follow the indicated color and number

But make sure to slot in “B” number 1, 2, 3, 6 and use Patch

down tool to lock it.

Next is patch panel, it is same like keystone but too many color and number.

Front Back
Here in Front view of Patch Panel you can see too number and color. The number is indicated for input
where you can see in Back of Panel for the output. For example, I input the following color in Front
Patch Panel slot 1 that the output result will be transmitted to Back Patch Panel Port slot 1.

Ethernet Hub

An Ethernet hub, active hub, network hub, repeater

hub, multiport repeater, or simply hub is a network
hardware device for connecting multiple Ethernet devices
together and making them act as a single network segment. It
has multiple input/output (I/O) ports, in which
a signal introduced at the input of any port appears at the
output of every port except the original incoming.

Router

A router is a networking device that forwards data

packets between computer networks. Routers perform
the traffic directing functions on the Internet. A data
packet is typically forwarded from one router to
another router through the networks that constitute
the internetwork until it reaches its destination node.

Once you have already build the diagram of Computer System Services we need to proceed next phrase
which we called “IP Static Routing” here we need to set up the network of computer to ensure that the
data is properly transmitted to other through network.

But first we need to understand the IP Static Routing in order to easily connect to router and make the
network easily.

For Example:
Default IP: 192.168.0.1
In other you to connect to the router you need change your IP to be same in the default IP Router but
don’t be the same on no. 4 you can change the input from 1 to 255.

For example: 192.168.0.5

To change the IP network you need to go to your desktop screen, click for search button and type
“Network” or “Network and sharing center. You can also see your network on your task manager bar
and try to right click the network icon and click “Open Network and Sharing Center”

There you can see your network and to find the “Change Adapter Setting”

Once you click the setting you can see your “Local Area Connection” try to right click and select
properties
There try to find your “Internet Protocol Version 4 (TCP/IPv4) and click properties. Check the circle on
“Use the following IP address” and insert your IP Address (192.168.0.1~255) for the subnet leave it
default (once you click it make default) leave the default gateway and click ok.

Once you have done you can now go to your router. Make sure that you have already reset your router.
To reset try to hold press for reset button router for 10~15sec once it blinks all the lights you have
successfully reset the router.

To go to your router open your browser and type to the address 192.168.0.1 and you can see your login
page. The default username and password for the router (TP LINK) is admin (both)
Once you have entered your router try to find your “Network” and click “Lan” and type your own IP
Address for example 192.168.20.10 leave subnet default and gateway, click save. The router going to
reset and automatically all connected to that router will be disconnected. In order you to connect to the
router again you need to change your IP again to the network to be same in router also the default
router IP address in browser still 192.168.0.1

PS: Same procedure for both laptop and desktop (window 7) you just only have

to change their network to ensure that you have still following the diagram.

To ensure that you have stable connection (you’re using the window server) to the both windows 7
desktop and windows 7 laptop first is turn off your windows firewall. To turn off it open your search
button and type “Windows firewall”
Then click turn windows firewall on or off. Make sure check the off box of the firewall.

Next is open your CMD and type ipconfig and enter you will see your network connection there. We
need to open 4 Command Propts (1 PC Admin, 1 PC Window 7, 1 Laptop, 1 Router) to ensure that you
have stable connect to those 4 connections.

To ensure that you have connection to those 4,

type ping *insert ip* -t

For Example:
Router: 192.168.10.1

Server: 192.168.10.2

PC: 192.168.10.3

Laptop: 192.168.10.4

There must be always reply from the IP

that you have been Ping, it must be
continuously. Once it response “time
out” you have a problem from the
connection that you make in diagram.


COC 3 - SET-UP COMPUTER SERVERS (1HR 30MIN)

Here all things we need to do is only on “Windows Server 2008 R2” which the
“Admin or Server” later on we will doing something also in Windows 7 PC and Laptop
but first we need to understand the important flow to make it successfully. Here we have
Checklist and Rules in set-up computer servers.

Checklist
 Format D: (as you remember we just only create it new inCOC 1)
- Create Folder / Shared
 Change Computer Name
 Set – up Network
 Enable Remote Desktop

Rules
 Active Directory
 DNS (Domain Name Server)
 DHCP (Dynamic Host Configuration Protocol)
 O.U (Organizational Units)
 Folder Redirection
 Gp update
 Remote Desktop

In order you to make it properly first thing we need to do is understand each specific
name in rules.
Activity Directory – To detect all computer connected in server
DNS – To create domain name in order to make forestry
DHCP – To limit the IP Address given by the server.
Example: 192.168.0.2~10 = Server (from of 2~10 only can connect to the server)
Default IP Router DHCP: 192.168.0.100~200 (from of 100~200 only can connect to
router)
O.U – to see all created folder from user (Server) that will be given to the client (User)
Folder Redirection – History of the user that used folder
GP Update – signal to you are ready to use your client (user) from windows 7
Remote Desktop – Assign a client (User) to become server (Admin)
First thing we need to follow is from the checklist it’s up to you which first or if you want
to do it orderly like what it written.
First is Format your Local D: (Right click -> Format) which from “My Computer” and
create your own folder by
Right click -> New - > Folder and name it css.

After that Right Click the folder you created go to Properties and click the Sharing
Tab and click Advance Sharing.
After that you just only to check the [ ] Share this folder and click the Permissions,
check the Full Control [ ] then ok.

Once you have done this you can now share your folder from the client (User).
The next thing we need to do is Change Computer Name so here can do it orderly
together with Set – up Network and Enable Remote Desktop.
First is click your window and put in the search button oobe (out of box experience).

and Enter, you will see this screen which named Initial Configuration Tasks.
Click Provide computer name and domain and click Change type your computer name which
“Server” click ok. Your computer will be automatically restarted.
Next is your Set- up Network here you need to get your IP from previous topic which from COC
2 which we make Static IP here we’re going to get in Dynamic where the Router Given. Click
Configure Network automatically your Local Area Network will open. Here you need to Right
Click -> Status and check your IPV4 given by router. Then change it from Properties -> IPV4 -
> Properties -> o Use the ff. IP Address and type there the given IPV4 from status which came
from the router then click the subnet mask for default and click ok.
Next is Enable Remote Desktop as you can see in our Initial Configuration Tasks the remote
desktop is Disable just click the Remote Desktop and click allow to make is Enable.
Once we are done from the checklist we will now proceed to important part which the Rules.

I’ll make it simple because. Nakakatamad mag paste ng picture ha. 😊 kaya niyo na yan. kayo
na bahala umintindi.

Active Directory

 Open OOBE in window desktop search button

 Add Rule
 Next
 [ ] Active Domain Services
 Add Required Features
 Next x2
 Install
 Close

DNS (Domain Name Server)

 Open search button from window desktop

 Type dcpromo
 [ ] Use Advance
 Next x2
 o Create New Domain
 Next
 Insert domain name Example: css.training
 Next
 Forest Function Level change to (Window Server 2008 R2)
 Next x2
 Yes
 Next
 Insert password (css2017) -> what you created admin user
 Next
 [ ] Reboot on completion
 Automatically will restart
DHCP (Dynamic Host Configuration Protocol)

 Open OOBE in window desktop search button

 Add Rule
 [ ] DNCP Server
 Next x3
 Check if valid insert the IP Given by the router and click Validate
 Next x2
 Add
 Name css
 Insert IP 192.168.0.2 Starting
 Insert IP 192.168.0.99 Ending
 Ok
 Next x3
 Install

O.U. (Organizational Unit)

 Window Start
 Admin Tools
 Active Directory
 Right Click css.training (domain name)
 New
 Organizational Unit
 Insert folder name css (must be folder same name you create in Local D)
 Ok
 Right Click css
 New
 User
 Insert username EX: test1
 Next
 Insert Password css123 (admin password)
 [ ] User cannot change
 [ ] Password never expired
 Next
 Finish
Folder Redirection

 Start Window Desktop

 Admin Tools
 Group Policy Management
 Forest click +
 Css.training + (domain name)
 Right click css (folder shared)
 Create GPO
 Insert folder name css (folder shared)
 Ok
 Right Click the css (the one who appeared when you click GPO)
 Edit
 User Configuration Tab
 Policies click +
 Window Setting click +
 Click Folder Redirection
 Right Click Desktop
 Setting change to Basic
 Root insert \\css.training\\css ( \\domain name\\name of folder )
 Ok
 Right Click Start Menu
 Target change to Redirect to the following location
 Root insert \\css.training \\css ( \\domain name\\name of folder )
 Ok

GPUpdate

 Open window desktop search button

 Type CMD
 Type gpupdate /force (gpupdate(space)/force)

now you can operate your Windows 7 Laptop and Desktop

CONNECT TO THE ROUTER

Windows 7 Desktop Screen
 Open Network (Local Area Network)
 Status (look for your IPV4)
 Change IP
 Properties
 IPV4
 Properties
 o Use the following DNS Server (Given by router)
CONNECT TO THE SERVER AS USER (Domain Name)
Windows 7 Desktop Screen
 Windows Start Desktop
 Right Click My Computer
 Properties
 Change Setting
 Change
 Insert domain name (css.training) the one you created in server
PS: make sure to return in workgroup if you want your files back when the server
formatted
 Insert Username and Password (Admin User)
 Ok
 Automatically Restart
 Click Switch User
 Insert test1 (the one you create user in admin)

THE SERVER DETECTED THE USER ENTERED THE DOMAIN

Windows Server 2008 R2 Screen
 Active Directory Suddenly Pop Up
 Right Click Desktop
 Properties
 Security
 Continue
 Select Admin
 Ok

MAKE THE WINDOWS 7 DESKTOP AS ADMIN

Windows 7 Desktop Screen
 Windows Desktop Start
 Click REMOTE DESKTOP
 Insert IP (Server IP)
 Use Another Account
 Insert Admin User
 Yes
 THE SERVER SCREEN SUDDENLY BLACK SCREEN

MAKE BOTH SCREEN WONT BLACK SCREEN

Windows Server 2008 R2 Screen
 Windows Start Desktop
 Admin Tools
 Remote
 Remote Host
 [=] Restrict (Double Click)
 Uncheck [ ] Restrict
 Ok
COC 4 - MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS (1HR)

Demonstration
 CCleaner Use
 How to Restore point
 Clean your work area (you did COC2 Cabling)

Oral Question
 Schedule of maintaining computer and network
 Solution each Troubleshoot (Driverpack)