Professional Documents
Culture Documents
A decade after the first graphics-based web browser became widely avail-
able, the Internet has become a mainstream avenue for political participa-
tion in the United States. In terms of relative popularity, some online forms
of political participation now rival traditional forms; for example, nearly as
many U.S. residents contact public officials over the Internet as do by post-
al mail and telephone (CSRA, 2003). And if access to the medium contin-
ues to expand, the gap between the popularity of online and offline forms
183
probable costs associated with various political acts, the theory deduces the
corresponding resources necessary for a particular form of engagement. For
example, voting, contributing money to a political cause, and time-based
political acts require distinct resources to overcome the unique costs associ-
ated with each activity. This flexibility makes resource theory particularly
useful for identifying the distinct resources needed to overcome the unique
hurdles of the online environment.
A growing literature in human-computer mediated interaction suggests
that the resources necessary to participate in an online environment, prop-
erly conceived, differ significantly compared to the resources necessary to
engage in traditional activity (Bimber, 2000; Kling, 1999; Kiesler et al.,
2000). With the time-enhancing features of the Internet (Bimber, 1999;
Delli Carpini, 2000), the need to have free time in order to act politically
may be reduced. As Bimber suggests, ‘‘the Internet reduces quite dramati-
cally the time and inconvenience involved in contacting a government
office, because an e-mail message can typically be composed and sent in
much less time and with less effort than is required to prepare and mail a
letter’’ (1999, pp. 412–413). Therefore, we do not expect free time to influ-
ence online forms of engagement.
Similarly, civic skills, that promote the effective navigation of the offline
political world, may not facilitate online political participation. Instead, indi-
viduals may rely on new online skills. Even though the World Wide Web
and the widespread use of browsers dramatically increased the usability of
the Internet, the effective use of the medium does require technical profi-
ciency. These Internet specific skills should help an individual overcome the
technical hurdles associated with navigating the Internet just as civic skills
help individuals act in a complex social environment (e.g. Bucy, 2000).
Although no research to date has examined the varied impact of online
vs. offline mobilization efforts, we suspect that many mobilization efforts
conducted face-to-face, by telephone, or by postal mail do not explicitly
encourage online participation. On the other hand, because mobilization
conducted online almost always provides the e-mail and/or World Wide
Web address of a political campaign or organization, and likely even
encourages some online activity, we expect that online mobilization to most
impact online participation.
Finally, although researchers rarely include physical resources (e.g. motor
vehicle) in models of traditional participation, physical resources such as
Internet connection speed and home Internet access may influence the like-
lihood of online political engagement (Leigh and Atkinson, 2001; NTIA,
2000). Although past research suggests that connection speed only modestly
influences online political activity once controlling for other theoretically
relevant factors (Krueger, 2002), a broadband connection has been shown
to increase the likelihood of engaging in a variety of online activity (e.g.
188 BEST AND KRUEGER
Krueger, 2002). For example, while not addressed statistically, the possibil-
ity that the dependent variable (online participation) may contribute to the
acquisition of the most influential independent variable (online skills) is
acknowledged in one of the author’s past work (Krueger, 2002). If the
characteristics that independently influence online participation cannot be
demonstrated with confidence, then any evaluation of the distribution of
these characteristics in the population carries uncertain meaning.
In this paper, we seek to deepen the understanding of online political
participation by applying the two classic evaluative techniques. Because the-
oretically informed and statistically sound models provide the necessary
foundation for evaluating who possesses the characteristics that enable
online participation, we begin by using resource theory to develop models
of Internet-based participation. After testing the general hypothesis that
online participation requires medium specific resources, we assess how
those factors shown to influence online participation distribute in the
population. The second half of the analysis uses a wide spectrum of public
opinion questions to determine whether online participators’ preferences
distort those of the general population. Because the implications of these
online participation patterns largely rest on how they compare with offline
participation patterns, at each stage we also undertake a parallel analysis of
analogous forms of conventional offline political activity.
national, or international issue (9%)? Have you worked together with others
in an Internet community to try to deal with a local issue or problem (6%)?
Summing these online political acts into a scale reveals an individual’s
overall breadth of political participation on the Internet (alpha = 0.63).
We measure respondent’s level of conventional political participation over
the past 12 months with affirmative answers to the following questions:
Have you personally gone to see, made a phone call to, or sent a postal let-
ter to an elected representative, government official, or candidate for office
to express your opinion about a local, national, or international issue (20%
of the sample)? Have you signed a written petition about a local, national,
or international issue (21%)? Have you telephoned, written a postal mail
letter, or spoken with someone in an effort to persuade that person about
your view on a local, national, or international issue (16%)? Have you
worked together with others in your community to try to deal with a local
issue or problem (24%)? Summing these political acts into a scale reveals an
individual’s overall breadth of offline political participation (alpha = .61).
To measure the key factors theorized to influence non-monetary forms of
traditional political participation, we sought to approximate the measures
designed for the ‘‘Citizen Participation Study’’ (Verba et al., 1995). We mea-
sure respondent’s level of interest in politics using an eleven-point scale. The
number of hours reported free from work, home, and school responsibilities
is used to determine the amount of a respondent’s free time. To measure
civic skills we create a scale giving one point for every activity engaged in the
last 12 months as part of their job, church, or other organization. The job,
church, and organizational activities include: writing a letter, took part in
making a group decision at a meeting, planning or chairing a meeting, and
giving a presentation or speech (alpha = .78). We measure offline mobiliza-
tion with the following question: ‘‘Did anyone from a political party, cam-
paign, or political organization call you on the telephone, send you a letter in
the mail, or come around and talk to you about a political issue’’?
Using the same theoretical framework, adjusted for the medium, we sought
to measure online resources and mobilization. To create the online skills scale
we sum four items: designed a web page, sent an attachment via e-mail,
posted a file to the Internet, and downloaded a program from the Internet
(alpha = .75). Not only does this scale yield a high alpha coefficient, but also
it closely approximates the Internet skills scale used by Krueger (2002) that
displays considerable construct validity. The scale items cover both World
Wide Web and e-mail proficiencies. Further, they vary in difficulty; some
require modest ability while others require a great deal of expertise.
We also include two Internet specific physical resources. We measure
home Internet access using a dummy variable with 1 indicating home
access. To measure broadband access we create an additional dummy
variable; those who report using a cable modem, DSL line, or other
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 191
RESULTS
To both test the hypothesis that medium specific resources should most
powerfully influence online participation and assess who possesses the char-
acteristics that enable participation, we first must determine the relative
impact of competing independent factors. The first two columns of Table 1
192 BEST AND KRUEGER
First First
Online Differences Offline Differences
Participation (p10p90) Participation (p10p90)
Note: Coefficients are ordered logit coefficients. Standard errors are in parentheses. Numbers in
bold indicate the first difference calculated by the change in the likelihood of participating in at
least one political act caused by changing from a low (p10 or minimum for dummy) to a high (p90
or maximum for dummy) level of the independent variables.
*Significant at p < .10, two-tailed test.
**Significant at p <. 05, two-tailed test.
***Significant at p < .01, two-tailed test.
a
Instrumented variable.
display the results from the second stage ordered logit model predicting the
likelihood of engaging in 0 through 4 forms of online political activity. The
two physical resources’ coefficients, home Internet access and broadband,
fail to meet standard levels of statistical significance (p < .10) suggesting
that everything else equal, possession of faster connections and home access
does not independently promote online political activity. The minimal
impact of these physical resources parallels previous findings (e.g. Krueger,
2002). The explanation typically given is that because most Internet users
do not use high-speed connections, Internet applications, including political
applications, generally do not require high-speed connections for effective
use. Our choice of online political acts included in the analysis also may
contribute to this finding; unlike downloading a video from a candidate’s
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 193
website, none of the acts used in the participation scale require a high-
speed connection.
In sharp contrast to the influence of physical resources, human resources,
in the form of Internet skills, increase the likelihood of online political activ-
ity. To assess the magnitude of the non-linear ordered logit coefficients we
calculate the first differences of each statistically significant independent var-
iable (for a discussion see Tomz, Wittenberg, and King, 2003). Specifically,
we evaluate the change in the likelihood of participating in at least one polit-
ical act caused by moving from an independent variable’s 10th percentile to
its 90th percentile while simultaneously keeping all other variables set to
their mean (or zero category for dichotomous variables). The first differences
reported in the second column of Table 1 suggest that the change in the
likelihood of participating in at least one political act caused by moving from
a low to a high level of Internet skill far exceeds any other variable’s impact
in the model (51.2% change).7 By contrast, the cornerstone of the traditional
resource model, civic skills, does not significantly increase the probability of
online participation. Conforming to resource theory, these findings suggest
that traditional civic skills cannot be exported to the online environment for
political use; instead, the Internet requires medium specific proficiency to
overcome the unique hurdles encountered online.
The two mobilization measures also confirm our hypothesis. Online mobi-
lization increases modestly the probability of contacting a public official
(1.4% change). This should not surprise given that individuals mobilized
online should often acquire, and store automatically in their inbox, the
contacting information of at least one public official or political organization.
Although we can only speculate, the small effect size may be attributed to
some individuals perceiving online mobilization efforts as spam. As
expected, the offline mobilization coefficient cannot be confidently differen-
tiated from zero.
Free time, a resource typically found to increase engagement in activities
requiring a substantial commitment of time (Verba et al., 1995), does not
appear to influence the likelihood of online activity. Meeting our expecta-
tions, its coefficient never differs significantly from zero. Greater interest in
politics increases the likelihood of engaging in online political activity.
Moreover, an examination of the first differences indicates that political
interest exerts the second most powerful influence on the likelihood of
Internet political activity (15.2% change). This finding suggests that
although the Internet may alter the resources necessary to participate,
individuals still require the psychological motivation to engage in online
political activity.
The pattern of coefficients for the demographic control variables
indicates that the resource, mobilization, and psychological variables
contribute nearly all of the explained variance in the model. The age,
194 BEST AND KRUEGER
skills parallel Brady et al.’s two stage model that also finds these two vari-
ables rank as the most powerful non-demographic predictors of conven-
tional political activity (1995).
The two remaining traditional resources’ coefficients, offline mobilization
and free time, cannot be confidently differentiated from zero. Although we
originally expected mobilization to predict offline political activity, the two
stage results from Verba et al. also demonstrate that once accounting for
endogeneity, mobilization fails to exert a significant impact on non-voting
forms of conventional political participation (see Table 15.7, 1995).
Unlike the online model, where as a group the demographic control vari-
ables exert only modest influence, as a whole the demographic variables
exert substantial influence in the offline model. To be sure, most demo-
graphic variables’ coefficients (gender, education, community size, and
income) cannot be distinguished from zero using conventional thresholds.
Race and age positively predict the likelihood of offline participation. Simi-
lar to the online model, whites, compared to non-whites, possess a moder-
ately greater likelihood of offline political activity (7.6% change). Age exerts
an even greater impact on the likelihood of offline political activity. Indeed,
the 29.9 percentage point change in the probability of participating in at
least one act ranks as the second most powerful influence in the model.
Taken together these results confirm our hypothesis that medium specific
resources should most influence online political participation but scarcely
influence conventional political activity. Because a non-traditional resource
(Internet skills) most powerfully determines the likelihood of online partici-
pation, a different type of individual may possess the characteristics that
enable political activity on the Internet. However, novel determinants are
only a necessary, not a sufficient, condition for more equal participation.
For example, those that possess the unique determinants of online partici-
pation also may possess the determinants of offline participation. Therefore,
the relationship between the unique determinants of online participation
and offline participation needs assessment. Perhaps more critically, evidence
of a changed pattern only exists if the factors that uniquely predict online
participation distribute more equally across social categories than the factors
that uniquely influence offline participation. Consequently, we also assess
the relationship between the unique determinants of online participation
and the demographic variables. For these associations we turn to Table 2
that reports the predictor variables’ correlation matrix.8
Because civic skills most powerfully predicts offline participation and
Internet skills most powerfully predicts online participation, their relation-
ship and their comparative distribution in the population most crucially
determines whether a changed pattern of participation exists. The correla-
tion (r=.32) between civic and Internet skills demonstrates that those with
high levels of civic skills also tend to possess high levels of Internet skills.
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 197
same rate as older adults and whites. Taken together, these results for
online and offline mobilization tend to parallel the results for Internet and
civic skills. The unique determinants of online participation, with the excep-
tion of age, do not distribute more equally in the population compared to
the unique determinants of conventional political activity.
sent via online participation do indeed influence the policy making process,
as the instrumental theoretical perspective suggests, then on balance we
expect policy makers to move slightly in a liberal direction. The two excep-
tions (universal medical and minimum wage) demonstrate that online par-
ticipators hold more conservative economic attitudes. Consequently, the
generally liberal skew in the policy-making process resulting from online
participation does not extend to economic policies. Online participation
should bolster more conservative economic policies.
Because different political contexts can encourage participation from a
particular ideological segment of the population, a cross-sectional snapshot of
online participation could be misleading. Liberals particularly may be moti-
vated to act politically. If so, then the patterns from the previous analysis re-
flect the political context rather than something distinct about the online
environment. Since we would expect the broader political context to influ-
ence both offline and online participation, comparing online participation
and offline participation’s relationship to political attitudes helps control this
context. In other words, if offline participation also relates modestly to liberal
attitudes, then we would suggest that liberals particularly are motivated to
engage politics online and offline. If, however, offline participation does not
relate to political attitudes or positively relates to conservative attitudes, then
the results would suggest that the Internet is a medium that encourages a
distinct ideological message. For this comparison we turn to the correlations
between offline participation and the political issues (Table 3, column 2).
An overall inspection of the first two columns of Table 3 demonstrates
the continuity of the coefficients. Of the seven correlations that indicate a
relationship between online participation and liberal attitudes, offline par-
ticipation also relates with liberal attitudes on five occasions, while two
additional coefficients cannot be confidently determined. Offline participa-
tion also does not relate to the political attitudes that do not significantly
covary with online participation. Of the two correlations that indicate on-
line participation relates to more conservative attitudes, offline participation
also relates to more conservative attitudes. Moreover, in the seven cases
where online and offline participation each significantly relate to political
attitudes, online participation relates more strongly with liberal attitudes
three times, relates less strongly with conservative attitudes two times,
relates less strongly with liberal attitudes once, and on one additional occa-
sion displays no difference. Even so, none of these differences are notable;
the maximum difference is 0.05. In sum, although a close inspection of the
pattern of coefficients suggests that online participation correlates with lib-
eral attitudes slightly more consistently and slightly more strongly than off-
line participation, the major implication of these results is continuity.10
Because the political messages sent to the political system by offline partic-
ipators mirror those sent by online participators we do not expect the
202 BEST AND KRUEGER
DISCUSSION
In this paper we use two classic evaluative techniques to analyze the repre-
sentativeness of Internet political participation patterns. Using resource the-
ory to inform the two stage ordered logit models, the first technique identifies
the characteristics that facilitate online participation as well as the distribution
of these characteristics in the population. As we have seen, the Internet alters
the types of resources necessary for political activity, potentially advantaging a
new type of individual. However, our follow-up analysis indicates that Inter-
net and civic skills correlate with each other and distribute similarly across
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 203
Internet Political Participation: Next, I will now list some activities that
people perform on the Internet. For each, please tell me if you have done
it in the last 12 months. First...
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 205
Have you used the Internet to contact an elected representative, government offi-
cial, or candidate for office to express your opinion about a local, national, or
international issue? Have you signed an Internet petition about a local, national,
or international issue? Have you used the Internet to try to persuade another per-
son about your view on a local, national, or international issue? Have you worked
together with others in an Internet community to try to deal with a local issue or
problem?
Offline Political Participation: Next, I will list some activities that people
sometimes take part in to stay active in their community and to express
their beliefs. For each, please tell me if you have done it in the past
12 months. First...
Have you personally gone to see, made a phone call to, or sent a postal letter to
an elected representative, government official, or candidate for office to express
your opinion about a local, national, or international issue? Have you signed a
written petition about a local, national, or international issue? Have you tele-
phoned, written a postal mail letter, or spoken with someone in an effort to per-
suade that person about your view on a local, national, or international issue?
Have you worked together with others in your community to try to deal with a lo-
cal issue or problem?
Race: What racial or ethnic group do you most identify yourself with?
African–American, Asian, Hispanic, White, or some other group?
Income: For classification purposes only, is the total yearly income of all
the members of your family now living at home less than $50,000, or
$50,000 or more?
(For those who respond less than $50,000) Is it less than $25,000 or $25,000 or
more? (For those who respond $50,000 or more) Is it $50,000 to less than
$75,000, $75,000 to less than $100,000, or $100,000 or more?
Political Interest: Using a scale of 0 to 10, with 0 being ‘‘a total lack of
interest’’ and 10 being ‘‘a great deal of interest,’’ how interested are you in
politics?
Free Time: In general, about how many hours each day do you have free
from the responsibilities of employment, home care, child-care, and school
to relax, socialize, and recreate. In other words, about how many hours a
day do you have free from any immediate responsibility.
Civic Skills: Next, I am going to read you a list of activities that people
sometimes have to do as part of their job, church or organizational involve-
ment. After I read each one, please tell me whether or not you have
engaged in that activity in the last 12 months as part of your involvement
with your job, your church, or other organizations you belong to. First...
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 207
Have you written a letter? Have you gone to a meeting where you took part in
making decisions? Have you planned or chaired a meeting? Have you given a pre-
sentation or speech?
Internet Skills: Next, I am going to read you a list of tasks that can be
performed on the Internet. Some people have done these tasks, while oth-
ers have not. What about you? First...
Have you sent an attachment with an email? Have you posted an audio, video, or
image file to the Internet? Have you personally designed a webpage? Have you
downloaded a software program to your computer from the Internet?
Instruments
Years in Community: How many years have you lived in your present
community?
High School Writing: Did you write for your high school newspaper,
yearbook, or club newsletters?
208 BEST AND KRUEGER
High School Officer: Were you an officer in a high school club or orga-
nization?
High School Computer Class: Did you ever take a computer course in
high school?
High School Typing Class: Did you ever take a typing course in high
school?
High School Government: How active were you in your high school
government?
Television: About how many hours in a typical day do you watch televi-
sion or do you not watch television?
Adults in Household: How many adults live in this household who are
18 years old or older including yourself?
Internet Years: Now I would like you to think back to when you first
started using the Internet. How many years have you been using the Inter-
net?
2000 Presidential Vote: Did you vote for Al Gore, George Bush, Ralph
Nader or some other candidate in the 2000 presidential election or did you
not vote in the 2000 election?
Marijuana: Please tell me whether you agree or disagree with the follow-
ing statement. The government should treat the possession of small
amounts of marijuana as a criminal offense.
Abortion: Please tell me whether you agree or disagree with the following
statements. The government should allow women, in consultation with their
doctors, to determine whether or not to have an abortion.
210 BEST AND KRUEGER
Universal Medical: Please tell me whether you agree or disagree with the
following statement. The government should provide an insurance plan,
which would cover all medical and hospital expenses for everyone.
Minimum Wage: Please tell me whether you agree or disagree with the
following statement. The government should increase the minimum wage
from five dollars, fifteen cents an hour.
Iraq War: Would you say that you oppose or support the war in Iraq?
Internet Access: Please tell me whether you agree or disagree with the
following statement. The government should help poor Americans pay the
costs of home Internet access.
jected. This suggests that the chosen instruments are exogenous and can be
confidently excluded from the second stage model.
Note: Coefficients are ordered logit coefficients. Standard errors are in parentheses.
*Significant at p < .10, two-tailed test.
**Significant at p < .05, two-tailed test.
***Significant at p < .01, two-tailed test.
a
Instrumented variable.
NOTES
1. Following others (e.g. Conway, 1991; Verba et al., 1995) we consider passive and active
forms of political participation distinct. Moreover, passive forms of political activity, such as
reading a newspaper, would conform poorly to the instrumental theoretical approach taken
in this analysis that centers most fundamentally on influencing the political system. There-
fore, we only consider active forms of political participation. Similarly, we consider mone-
tary and non-monetary forms of political participation distinct (for a discussion see Verba
et al., 1995). Unfortunately, despite the importance of monetary forms of online political
activity, and its conformity to the instrumental perspective, the very low incidence of online
political financial contributions (3% of American public) found in national surveys (Corn-
field, Rainie, and Horrigan, 2003) prevents us from undertaking a parallel stand alone analy-
sis of monetary online political participation.
2. For an extended discussion of the instrumental importance of both participatory opinion
distortion and participatory descriptive distortion see Voice and Equality, Chapter 6 (Verba
ANALYZING THE REPRESENTATIVENESS OF INTERNET POLITICAL PARTICIPATION 213
that higher values represent more extreme positions. Because the correlations between the
folded issues and online and offline participation never differ by more than .05, the evi-
dence suggests that online participators are not more polarized than offline participators.
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