CONCORDIA UNIVERSITY

DEPARTMENT OF MECHANICAL AND INDUSTRIAL ENGINEERING

INDU372/4T: Quality Control and Reliability (Credits: 3.0)

Winter 2017

Instructor: Dr. A.A. Bulgak, Office: EV004 –155, Phone: 3161, E-mail: bulgak@encs.concordia.ca

Classes: Wednesday and Friday, 1:15pm – 2:30pm; Class Room: MB S2.210;

Tutorials:

TA: Hamidreza Rezai, Friday 11:45am – 12:35pm, H905, E-mail: rhamid6@yahoo.com

TB: Faysal Karanouh, Wednesday 10:15am – 11:05am, H831, E-mail: faysal_karanouh@hotmail.com
TC: Tariq Aljuneidi, Friday 10:15am – 11:05am, H831, E-mail: eng.tariq321@gmail.com

Marker: To be announced

Office Hours: J 11:45-12:45

Prerequisite: ENGR371

Course Webpage: Available @ Moodle

Text Book: Introduction to Statistical Quality Control, by D. Montgomery, 6th (or 7th) Ed, Wiley, 2008 (2013).

References: Statistical Quality Control, by E.L. Grant and R. S. Leavenworth, 7th Ed. McGraw Hill, 1996.
Design of Experiments Using Taguchi Approach: 16 Steps to Product and Process Improvement, by R. Roy,
John Wiley 2001.

Course Description: Importance of quality; total quality management; statistical concepts relevant to process
control; control charts for variables and attributes; sampling plans. Introduction to reliability models and
acceptance testing; issues of standardization.

Course Objectives: To well understand the statistical principles and tools used for quality control and
improvement. Be able to apply these principles and techniques in industrial systems analysis. To understand and
be familiar with fundamental concepts related to product quality and reliability issues. Be able to construct and
use different control charts and sampling plans in industry. Be familiar with process capability analysis and other
quality related techniques.

Course Learning Outcomes (CLOs)

1. Define principles of statistical quality control and quality improvement for engineering and other
applications
2. Identify main probability distributions and statistical tools for setting up quality control charts, sampling
inspections and reliability analysis
3. Develop and apply Shewhart control charts for process analysis and control
4. Develop non-Shewhart control charts for process control with special requirement.
5. Identify and develop statistical tools for process and measurement system capability analysis
6. Identify and develop sampling inspection plans for acceptance sampling and rectifying inspection

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 7. Identify and develop statistical and numerical tools for system reliability analysis and improvement
8. Solve comprehensive statistical control problems in the form of course project with presentation

Graduate Attributes provided by Canadian Engineering Accreditation Board (CEAB)

CEAB Graduate Attribute Level of Coverage (0 – 3) Related to CLOs
Knowledge base for engineering 2 1, 2
Problem analysis 3 3, 4, 5, 6, 7
Design 1 8
Communication skills 1 8
Impact on society and environment 0 -
Investigation 0 -
Use of engineering tools 3 2, 3, 4, 5, 6, 7
Ethics and equity 0 -
Professionalism 1 1, 8
Economics and project management 1 1, 8
Individual and team work 1 8
Life-long learning 0 -

Syllabus
Lecture Topics Est. No. of Lectures Textbook Chapter
1 Introduction: Quality Improvement and DMAIC 2 1,2
2 Statistical Methods for Quality Improvement 4 3, 4
3 Statistical Process Control Basics 3 5
4 Control Charts for Variables 2 6
5 Control Charts for Attributes 2 7
Midterm Exam 1 -
6 Process and Measurement Capability Analysis 2 8
7 Cusum and EWMA Charts 2 9
8 Acceptance Sampling and Sampling Plans 4 15
9 Reliability Models and Analysis 2 Notes
10 Course Review and Project Presentations 2 -
Total 26

Grading:
Assignments 10%
Project 15%
Midterm Exam (optional) 0 – 25%
Final Exam 50 – 75%
Total 100%

Passing Requirement:
• 50% or higher of the final exam paper
• 50% or higher of the total mark
• Participate and complete the group project

“R” Grade Rule: The “R” grade will be automatically assigned if the total mark is less than 25%.

Project: Group project should be conducted for manufacturing or service process

design/analysis, for improved quality and/or reliability of the product, service, and/or
processes. More details will be given within the first 3 weeks of class.

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Conversion from Numerical Marks to Alphabetical Grades (Subject to Revisions):

0-49 50-54 55-58 59-62 63-66 67-70 71-74 75-78 79-82 83-86 87-90 91-100
F D D+ C- C C+ B- B B+ A- A A+

CRITICAL DATES FOR INDU 372 (for the 2017 Winter Semester):

• Monday, Jan. 9: Classes Begin; Winter Semester

• Wednesday, Jan. 11: First day of INDU 372
• Monday, Feb. 20: Midterm break begins
• Sunday, Feb. 26: Midterm break ends
• Friday, March 17: Midterm exam (tentative date)
• Wednesday, Apr. 12: Last day of INDU372
• Thursday Apr. 13: Last day of classes (for the Regular Session 2016-2017)
• Wednesday, April 19: Final Examinations begin
• Tuesday, May 2: Final Examinations end

Project Presentation Dates: To be announced

Final Exam Date: To be announced