POLYTECHNIC UNIVERSITY OF THE 2.
Create a Quality Management Plan
PHILIPPINES
OPEN UNIVERSITY SYSTEM
SCHOOL OF DISTANCE EDUCATION
MASTER OF SCIENCE IN
CONSTRUCTION MANAGEMENT
CM 654 CONSTRUCTION QUALITY
MANAGEMENT
Course Outline:
Rationale:
This course provides a general foundation in
construction quality management such as concepts
and principles, quality management planning,
quality assurance, quality control, and quality
improvement.
Course Description:
The subject provides the students an understanding
of how important the construction quality
management is for the successful execution of
capital projects. The subject covers the processes
involve in quality management as defined in the
PMBOK (Project Management Body of Knowledge
5th Edition) which are Plan quality management,
perform quality assurance and control quality
control together with the necessary inputs, tools &
techniques and output of each processes. This
subject will cover also discussions on ISO 9001,
which is the standard framework for Quality
Management System.
Apart from that, the subject will cover also topics
related to actual implementation of quality
management system in construction. This includes
Method of Statement for each work, Inspection and
Test Plan and Risk Assessment / Job Hazard
Analysis.
Course Objectives:
At the end of the course, you should be able to:
1. Discuss the processes involved in quality
management, its inputs, tools & techniques
and outputs.
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intended for Construction Projects.
3. Discuss & Explain the principles & concept
of ISO 9001
4. Create a Method of Statement for a specific
construction activity. This includes the
Inspection Test Plan and its Risk Assessment
/ Job Hazard Analysis.
1. Module 1: Introduction to Project Quality
Management
- Overview of Quality
- Difference between Quality
Assurance to Quality Control
- Foundations of Quality Management
System
- Overview of ISO 9001 and its Five
Basic Requirements
- Quality Management Process
Mapping based on PMBOK 5th Edition
2. Module 2: Quality Management Processes:
Plan Quality management
- Inputs, Outputs and Tools &
Techniques for Plan Quality
Management Process
- Quality Management Plan in
Construction
- Method Statement, Inspection Test
Plan, Quality Checklist
3. Module 3: Quality Management Processes:
Perform Quality Assurance
- Inputs, Outputs and Tools &
Techniques for Perform Quality
Assurance Process
- Quality Audits in Construction
4. Module 4: Quality Management Processes:
Control Quality
- Inputs, Outputs and Tools &
Techniques for Control Quality
Process
- Quality Control in Construction
- Inspections & Non-conformance in
Construction
5. Module 5: ISO 9001, Its Content &
Guidelines
- Documentation Requirements for ISO
 9001 Written Report 1 – 10% Written
- Management Responsibility for Report 4 – 20% Quizzes – 15%
Quality Management System Written Report 2 – 10% Attendance
- Human Resources (Competence,
– 10%
awareness & training; Infrastructure;
Written Report 3 – 20% Final Exam
Work Environment)
- Product Realization – 15%
- Purchasing
- Measurement, Analysis &
Improvement
6. Module 6: Final Exam B. Grading System
Percenta Numeri Descriptive Rating
ge cal
Rating
References: 97% - 1.0 Excellent
1. ISO 9001 Quality Management System 100%
Requirements 94% - 1.25 Very Good
2. Project Management Body of Knowledge 5 th 96%
Edition by PMI 91% - 1.5 Good
93%
3. Construction Management: New Direction
88%-90% 1.75 Satisfactory
3rd Edition by Denny McGeorge&PartickZuo 85%-87% 2.0 Fair
Course Schedule: Inc. Lacking papers/Exam
Date Activities Droppe Non attendance/non
October 25, 2020 Module 1 d submission of
Nov 15, 2020 Module 2 assignment/require
Submit Written Report 1 ments
DEC 6, 2020 Module 3  Note: Passing Grade is 2.0 above;
Submit Written Report 2 Below 85% is considered failed
Jan 17, 2021 Module 4
Submit Written Report 3
Feb 7, 2021 Module 5
Submit Written Report 4
Feb 28, 2021 Final Examination

Academic Integrity:
Cheating, plagiarism and other form of intellectual
dishonesty are absolutely prohibited under the PUP
Rules and regulations. You are covered by these
rules. Please be advised accordingly.

Grades:
A. Rating Distribution:

Assignment 1 (Submission Date: Nov. 15))

a) Discuss the primary features and characteristics of a product or a service that

2
the owner implied needs that he/she wants to be met by the designer or
builder.
Assignment 2: Due Date: Dec. 6, 2020

a) Quality assurance is the backbone of any company adhering total quality management to
provide high quality product and output. As construction manager of the company,
prepare a quality assurance program a particular portion of the construction activities (eg.,
concreting works, rebar works, etc.). Draw a diagram or flow chart including the possible
quality assurance checklist of the construction process (select only one trade or works).

b) Discuss briefly the importance of ISO in the construction process. Cite some standards
that are widely used in the construction.

c) As a construction manager, prepare your own performance audit program for a

construction project (eg.,building, roads, bridges).

Assignment 3: (Due Date: Jan 17, 2021)

a) Cost of quality is the total price of all efforts to achieve product or service quality.
This includes all work to build a product or service that conforms to the
requirements as well as work resulting from nonconformance to the requirements.
Project managers need knowledge of the statistical concepts, practices and
procedures used in building assemblies, components and parts to ensure that
second tier project or providers are meeting the requirements of the customer.
Although project managers may not have a general understanding of the practices
and procedures used to meet project standards. (i) discuss the quality control tools
being prevalent throughout business industry as a tool for a decision making, (ii)
among the quality control tools, discuss the best fitted tools in the construction and
cite examples base from your experience.

b) If you are the general contractor, how you will identify the non conformances of
the subcontractors through various situations and at various levels throughout the
duration of the project. Cite an example and what are the corrective action to take
in order to prevent or minimize their recurrence.
c) In ensuring quality in the construction, 3audit is art and parcel to comply the results
with the planned targets. It is used to verify and identify whether the company
operates according to planned methods and checks the effectiveness of the system
 Assignment 4: Due Date; Feb 7, 2021)

a) Total quality management as a philosophy involves the elements of continuous

improvement, a people orientation, quantitative methods, and a focus on
customer satisfaction. Discuss the importance of TQM in implementing any
construction projects.

b) Does your organization have in place a company quality teams? If yes, Do the
teams focus on long term quality issues or on day to day problems? If no, what
are the necessary steps you will do to encourage to implement the quality
teams?

c) Make a list of areas in which you would be especially careful in operating the
controls on your projects. Expand on any areas of your project which you think
are particularly critical. Are there any areas in operating the controls where you
have had problems in the past? How will you try to improve in those areas?

d) Discuss the difference between TQM and traditional management. Why Kaizen
strategy is very effective tool in the construction? What is “5s”? What are the
Report/Assignment should be submitted
benefits of quality control thru
circlesoft copy once
(QCC) in pdfitformat withindigital
is applied signature. Soft copy
the construction?
should be sent via email (manuelopenuniversity@gmail.com and emabini portal
(https://emabini.pup.edu.ph). Please do not forget to include the references in your assignment.

DR. MANUEL M. MUHI

Subject Specialist
Open University