UNIVERSITY OF EASTERN AFRICA, BARATON

SCHOOL OF DEPARTMENTT OF MANAGEMENT

COURSE SYLLABUS
MGMT 475: PRODUCTION AND OPERATIONS MANAGEMENT
CREDIT HOURS: 3

SCHOOL TERM: 2nd SEMESTER 2023-2024.2 (MAIN CAMPUS)

LECTURER: ABUNDA JOSHUA MCOM (ACCT AND STATISTICS), BCOM, BTH, PGD-ECON,
PhD- FINANCE (FINAL). JKUAT

LECTURE HOURS: MWF 10-11 AM

+254727947454
E-MAIL: josabunda@yahoo.com

COURSE PURPOSE
The course intends to orient, guide and inspire the student to be acquitted with the skills
of the foundations of the production and operation functions of a firm. Enable them to
have the understanding and knowledge of facility layout, operation management models,
system design, quality production, inventory management supply chain management and
project management of the firm. Hence enabling them to know how to appreciate and
handle daily challenges to become successful production and operational managers

COURE DESCRIPTION/OBJECTIVE
This course is designed to provide the student with an understanding of the foundations
of the operations function in both manufacturing and services. The course will analyze
operations from both the strategic and operational perspectives and highlight the
competitive advantages that operations can provide for the organization. The goal of the
course is to help students become effective managers in today’s competitive, global
environment. The course will examine operations as a competitive weapon, demand
forecasting, supply-chain management, aggregate planning, inventory systems, just in-
time systems and material requirements planning.

LEARNING OUTCOMES
By the end of this course, it is expected that the student will be able to
1. Describe operation management areas of responsibility and the contribution of
operations management to an organization.
2. Use computer analysis to produce a linear regression forecasting model.
3. Explain the concept of supply-chain management and the requirements and design
of a successful supply chain.
4. Develop an operational aggregate plan following a chase strategy, level strategy
or mixed strategy.
5. Describe inventory systems for independent demand and the costs and benefits of
carrying inventory.
6. Identify the characteristics of JIT (just-in-time) systems that enable the realization
of the JIT philosophy.
7. Identify the key concepts of materials planning for dependent demand using MRP
(material requirement planning).
COURSE TEACHING AND LEARNING ACTIVITIES

 Class lecture, discussions

 Case analysis/exercises/Surprise quizzes, periodic tests and final examinations

Course Contents
Period Topic Readings
Week 1 Introduction Introduction to Operations and production Management,
Competitiveness, Strategy, and Productivity
Week 2 & 3 Facility Layout Manufacturing Facility lay out. Group 1
 Group 1  Process Layout
 Product Layout
 Cellular Manufacturing layout
 Fixed-position Layout
 New Trends in Manufacturing Layout.
Service Facility Layout
 Techniques for Developing and Analyzing
Layouts
 Planning process and warehouse layout
 Planning Customer Service Layout

Week 4 Operations  Forecasting

Management  Decision Making
Models  Transportation models
 Waiting lines models
 Learning curves.
Week 5& 6 System Design  Product and Service Design: Reliability
 Strategic Capacity Planning for Products and Services:
Decision Theory
 Process Selection and Facility Layout: Linear
Programming
 Design of work systems: Learning Curves
Location Planning and Analysis: The Transportation
Model
Week 7 Quality  Management of Quality
Quality Control: Acceptance Sampling.
Week 8& 9 Inventory  Inventory Management
Management  Aggregate Planning
And Scheduling  MRP and ERP
  JIT and Lean Operations: Maintenance
 Scheduling.
Week 10& 11 Supply Chain  Supply Chain Strategies
Management  Vendor selection, Internet purchasing, Supplier quality
and reliability
 Benchmarking
 Types of Facilities and location analysis techniques
 Transportation and distribution system.
Week 12 Project Waiting lines and simulations
Management
Week 13 Final Exam

COURSE ASSESSMENT AND GRADE EQUIVALENTS

Devotion, Attendance, and active class participation 5%
CAT/Assignment readings and cases (Proposal papers) 10%
Quiz/ Tests CATS 15%
Mid Semester 10%
Final examinations 60%

LETTER GRADE PERCENTAGE PERFORMANCE

A 92 - 100 4.00 TO BE ADJUSTED AS PER
A- 89 - 91 3.67 POLICY
B+ 85 - 88 3.33
B 80 - 84 3.00
B- 75 - 79 2.67
C+ 70 - 74 2.33
C 65 - 69 2.00
C- 60 - 64 1.67
D 50 - 59 1.00
F 0 - 49 0.00
Textbook
1. Operations Management, Second Edition, by Anil Kumar & Suresh N, New Age
Publishers
2. Operations Management, International Edition, Eighth Edition, by William J.
Stevenson, Publisher: McGraw-Hill
3. Jay Heizer& Barry Render, Operations Management, Latest Edition, Prentice Hall
References
1. William J. Stevenson (2009) Operations Management 10 th Edition, McGraw-Hill
Companies, America
2. Operations Management for MBAs by Jack R. Meredith and Scott M. Shafer
Operations Management (10th Edition) (Pearson Custom Business Resources) by Jay
Heizer and Barry Render
3. Operations Management: Creating Value along the Supply Chain by Roberta S.
Russell and Bernard W. Taylor

Prepared by: Abunda Joshua Approved by__________________

Lecturer Head of Department

Date____________________ _______________________________