INTRODUCTION

BSBA Operations Management is a new course of FAITH Colleges. It was perceived as

needed by the industries it is tabled with. A possible job of Operations Management after

graduation is a pressing problem because it determines the rationale of the BSBA Operation

Management Program. At present, the school only has sophomores in the program hence; the

major courses detailing the possible tasks of an Operation Management graduate are not yet

offered. This action research requires considering the inputs of plant managers on the entry-level

jobs that new graduates may apply for. Plant managers may have expectations graduates will

utilize skills learned from the undergraduate program. Meanwhile, the researchers surfed the web

for possible jobs og Operation Managaement graduates. The results are shown below.

Entry-level Positions

Assistant Buyer

He or she tasked to evaluate suppliers, purchase supplies, obtain price proposals, and

ensure that products arrive on time. He or she ensures a balance of product quality with company

budgets. He or she has a clear sense of how purchasing decisions fit into the company’s overall

operations.

Buyer

His or her functions include buying products and services for organizations to use or resell,

evaluating suppliers, negotiating contracts, and reviewing the quality of products.

Office Assistant
 Duties include tracking product information in order to keep businesses and supply chains

on schedule; and ensuring proper scheduling, record keeping and inventory control.

Material recording clerks/ Production Planner

He or she tracks the product information in order to keep businesses and supply chains on

schedule. He or she ensures proper scheduling, record keeping, and inventory control.

Assistant

Secretaries and administration assistants perform clinical and administrative duties. They

organize files, prepare documents, schedule appointments, and support other staff.

Supervisory levels after entry-levels positions:

Production Supervisor

He or she is in charge of manufacturing products through organizing and monitoring the

work flows. He or she also develops and implements policies and procedures, and recommends

improvements in production methods, equipment and operating procedures.

Assistant Managers

He or she has a lot of responsibilities. This job requires good leadership skills. The manager

is typically responsible for planning and directing the operations of a business unit, department or

store.
Supervisor

A supervisor is the job title of a low level management position that is primarily based on

authority over a worker or workplace. The term supervisor itself can be used to refer to any

personnel who have this task as part of their job description.

Team Leader

He or she is someone who provides guidance, instruction, direction and leadership to a

group of individuals for the purpose of achieving a key result or group of aligned results.

Operation Supervisor

He or she coordinates the daily activities of an operations unit. He or she determines the

workflow and scheduling of workers, completes report, and implements operational policies and

procedures.

Warehouse Supervisor

He or she maintains product and supplies inventory through receiving, storing and

delivering items. He or she also hires employees, creates schedules, and monitors stock levels at

the warehouse.

Shift Supervisor

He or she directs the activities of workers in an organization during a specific period or

shift. He or she maintains a clear, organized, and well-stocked environment.

Managerial Level:
Material Manager

They are also called the purchasing managers. They plan, direct, and coordinate the buying

of materials, products or services for wholesalers; retailers, or organizations. They oversee the

work of procurement-related occupations including buyers and purchasing agents.

Operations Research Analyst

He or she is involved in various parts of the organization and uses statistics, mathematical

modelling and other analytical techniques to solve emerging patterns and help senior

management gather the information they need to make operational decisions.

Operations Manager

Top executives devise strategies and policies to ensure that an organization meets its

goals. They plan, direct and coordinate operational activities of companies and organizations.

General Manager

He or she is in charge of the overall operations of a company including both generating

revenue and controlling costs.

Plant Manager

He or she oversees employees, production and efficiency, to make sure the plant is

running smoothly, quickly, efficiently and safely.

Purchasing Manager
 An employee within a company, business or other organization who is responsible at some

level for buying or approving the acquisition of goods and services needed by the company.

Customer Service Manager

His or her function primarily involves communicating with customers either via phone,

email or face-to-face in relation to a product or service, plus potentially overseeing a team of

Customer Service agents.

Project Leader

He or she is responsible for defining, planning, tracking and managing the projects

assigned to them. They are also responsible for the distribution of duties, roles and functions to

team members.

Warehouse Manager

He or she is responsible for organizing the safe and efficient receipt, storage and dispatch

of warehouse goods. He or she maintains the physical condition of the warehouse, controls

inventory levels, inspects equipment and establishes and monitors security, procedure and

protocols.

Management Trainee

He or she works closely with more senior managers in a department and perform

delegated managerial tasks with a goal of earning a promotion to become a manager in the

future.
Statement of the problem

The major problems of this study are the possible jobs of BSBA Operations Management

graduates after college. Specifically, the following questions will be addressed by this study.

1. What positions does the industry offer to fresh graduates of BSBA Operations

Management?

2. Are the BSBA Operations Management graduates qualified for the entry-level jobs? Were

they given training for such jobs? – interpersonal skills, communication skills, writing or

reporting skills, competence to understand business transactions.

Data Collection

Interview is a method utilized when the goal is to revise a work process. The users actual

are the best service of the possible revision in the product design. Personal interview method is the

most often used interview method. Interviewers are trained in order to get the desired data from

respondents. The interviewer uses a formal questionnaire. Focused interview method motivates

the participants to give their opinion on the subject matter. The interview is recorded to facilitate

preparation of a transcript. In most cases, guide questions are given to the respondent. Unlike

detailed, fixed question, guide questions encourage the respondents to elaborate on the topic.

Respondents:

Operation Management students (freshmen and sophomore) will act as respondents on their

expected jobs after graduation. In addition, entrepreneurs will be interviewed on the entry-level

jobs they can offer to fresh graduates of BSBA OM program.