On-line appointment booking system -

Detailed instructions

Standardized Services

Passport and Citizenship

Adult passport application (age 16 or over)

For an adult passport application, you will have to provide the following documents:

 A completed Adult General Passport application form PPTC 040).

 Two identical passport photos taken by a photographer in the last 6 months, one of which must be
signed on the back by the guarantor. The name and complete address of the photographer and the
date the photos were taken must be included on the back of one of the photos. Please read carefully
the full requirements concerning the format of the photos. Visit the Ask Travel website to find a list
of photographers near your location.
 The Statutory Declaration in lieu of Guarantor, if you do not have an eligible guarantor in the
country to sign your passport application. Note that this declaration (which is not available online)
must be signed before a Consular Officer, and that the references indicated on this form must differ
from those on the Passport application form. You are being asked to provide a total of four
references, whom we must be able to contact on the phone prior to issuing your travel document.
 Valid, government-issued identification containing photo, personal information and a
signature or photocopies thereof, if available. Please consult the Government of Canada website for
more information on ID requirements.
 Original proof of Canadian citizenship, i.e. a Canadian birth certificate or Certificate of Canadian
Citizenship. If the original of this document is not with you but available to someone, please ask
them to bring it, along with their own personal ID, to a passport service location in Canada or
a Government of Canada issuing office abroad. The document will be validated there and transmitted
to us via secure electronic channels to form part of your application.
 Any valid Canadian travel document issued in your name.
 Additional documents may be required if you:
o Have changed your name;
o Are replacing a lost or stolen passport;
o Want to omit your place of birth on your passport;
o Request a change in sex designation on your passport.
 All documents must be submitted in either French or English. If a document is in another language,
an official translation must be provided.

Important: Your application will not be processed if you do not have all the applicable required documents
listed above. We also invite you to PAY ONLINEbefore you apply for a passport or to pay the
administrative fee for lost or stolen passports.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Adult passport application (simplified renewal)

For an adult passport application, you will have to provide the following:
  A completed Adult Simplified Renewal Passport application form (PPTC 482).
 Your most recent Canadian passport (if it has a valid visa in it, indicate on the application that you
would like your original passport returned to you).
 Two identical passport photos taken by a photographer in the last 6 months, one of which must be
signed on the back by the guarantor. The name and complete address of the photographer and the
date the photos were taken must be included on the back of one of the photos. Please read carefully
the full requirements concerning the format of the photos. Visit the Ask Travel website to find a list
of photographers near your location.
 Two references who have known you for at least two years and are not family members.
 All documents must be submitted in either French or English. If a document is in another language,
an official translation must be provided.

Important: Your application will not be processed if you do not have all the required documents listed
above. We also invite you to PAY ONLINE before you apply for a passport or to pay the administrative fee
for lost or stolen passports.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Child passport application (0-16 years of age)

For a child passport application, you will have to provide the following documents:

 A completed Child application form (PPTC 042), signed by each legal parent or guardian.
 Original proof of your child's Canadian citizenship, i.e. a Canadian birth certificate or Certificate
of Canadian citizenship. If the original of this document is not with you but available to someone,
please ask them to bring it, along with their own personal ID, to a passport service location in
Canada or a Government of Canada issuing office abroad. The document will be validated there and
transmitted to us via secure electronic channels to form part of your application.
 Two identical passport photos taken by a photographer in the last 6 months, one of which must be
signed on the back by the guarantor. The name and complete address of the photographer and the
date the photos were taken must be included on the back of one of the photos. Please read carefully
the full requirements concerning the format of the photos. Visit the Ask Travel website to find a list
of photographers near your location.
 Proof of parentage or proof of legal guardianship (if applicable).
 All documents that refer to the custody of, mobility of, or access to the child.
 Any valid Canadian travel document issued in the child’s name.
 Additional documents may be required if you:
o Have changed your name;
o Are replacing a lost or stolen passport;
o Want to omit your place of birth on your passport;
o Request a change in sex designation on your passport.
 The Statutory Declaration in lieu of Guarantor, if you do not have an eligible guarantor in the
country to sign your child’s passport application. Note that this declaration (which is not available
online) must be signed before a Consular Officer, and that the references indicated on this form must
differ from those on the Passport application form. You are being asked to provide a total of four
references, whom we must be able to contact on the phone prior to issuing your child’s travel
document.
 All documents must be submitted in either French or English. If a document is in another language,
an official translation must be provided.

Important: Your application will not be processed if you do not have all the applicable required documents
listed above. We also invite you to PAY ONLINEbefore you apply for a passport or to pay the
administrative fee for lost or stolen passports.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Family passport application

Ensure that the appropriate forms are completed for each applicant in advance of your family appointment:

 Adult passport application (age 16 or over):

o Adult General Passport application form (PPTC 040).
o Adult Simplified Renewal Passport application form (PPTC 482).
 Child passport application (0-16 years of age):
o Child application form (PPTC 042), signed by each legal parent or guardian.

For each applicant, the following documents are required:

 Two identical passport photos taken by a photographer in the last 6 months, one of which must be
signed on the back by the guarantor. The name and complete address of the photographer and the
date the photos were taken must be included on the back of one of the photos. Please read carefully
the full requirements concerning the format of the photos. Visit the Ask Travel website to find a list
of photographers near your location.
 Original proof of Canadian citizenship, i.e. a Canadian birth certificate or Certificate of Canadian
Citizenship. If the original of this document is not with you but available to someone, please ask
them to bring it, along with their own personal ID, to a passport service location in Canada or
a Government of Canada issuing office abroad. The document will be validated there and transmitted
to us via secure electronic channels to form part of your application.
 Any valid Canadian travel document issued in the applicant’s name.

For each child applicant (0-16 years of age), the following additional documentation is required:

 Proof of parentage or proof of legal guardianship (if applicable).

 All documents that refer to the custody of, mobility of, or access to the child.

If an applicant does not have an eligible guarantor in the country to sign the passport application, a Statutory
Declaration in lieu of Guarantor must also be submitted. Note that this declaration (which is not available
online) must be signed before a Consular Officer, and that the references indicated on this form must differ
from those on the Passport application form. A total of four references, whom we must be able to contact
on the phone prior to issuing your travel document, are required when the Statutory Declaration in lieu of
Guarantor is submitted with a passport application.
Additional documents may be required if you, or one of your family members:

 Have changed your name;

 Are replacing a lost or stolen passport;
 Want to omit your place of birth on your passport;
 Request a change in sex designation on your passport.

All documents must be submitted in either French or English. If a document is in another language, an
official translation must be provided.
Important: Your applications will not be processed if you do not have all the applicable required documents
listed above. We also invite you to PAY ONLINEbefore you apply for a passport or to pay the
administrative fee for lost or stolen passports.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.
Passport and citizenship application for minors (under 2 years)
For a passport and citizenship application for minors (under 2 years), you will have to provide the following
documents:

 A completed Child passport application form (PPTC 042), signed by each legal parent or
guardian.
 A citizenship certificate form with all applicable documents. Please download the comprehensive
application package from the Government of Canada website, which contains a detailed Instruction
Guide. Ensure you consult the checklist of all required documents before arriving to your
appointment.
 The receipt confirming submission of the citizenship application (the citizenship application fee
must be paid to the IRCC, through the Government of Canada website).
 A Limited Validity Passport form (PPTC116), available by request from your nearest Government
of Canada office abroad.
 Two identical passport photos taken by a photographer in the last 6 months, one of which must be
signed on the back by the guarantor. The name and complete address of the photographer and the
date the photos were taken must be included on the back of one of the photos. Please read carefully
the full requirements concerning the format of the photos. Visit the travel.gc.ca/asktravel website to
find a list of photographers near your location.
 Two identical citizenship photos taken by a photographer in the last 6 months. Visit the
travel.gc.ca/asktravel website to find a list of photographers near your location.
 Proof of parentage or proof of legal guardianship (if applicable).
 All documents that refer to the custody of, mobility of, or access to the child.
 Any valid Canadian travel document issued in the child’s name.
 Additional documents may be required if you:
o Have changed your name;
o Are replacing a lost or stolen passport;
o Want to omit your place of birth on your passport;
o Request a change in sex designation on your passport.
 The Statutory Declaration in lieu of Guarantor, if you do not have an eligible guarantor in the
country to sign your child’s passport application. Note that this declaration (which is not available
online) must be signed before a Consular Officer, and that the references indicated on this form must
differ from those on the Passport application form. You are being asked to provide a total of four
references, whom we must be able to contact on the phone prior to issuing your child’s travel
document.
 A proof of purchase of travel if the application is justified by urgent upcoming travel.
 A letter explaining your situation if the application is justified by a residency requirement,
accompanied by copies of the parents’ stay permits (if applicable).
 The original proof of Canadian citizenship from one of the parents.
 All documents must be submitted in either French or English. If a document is in another language,
an official translation must be provided.

Important: Your application will not be processed if you do not have all the applicable required documents
listed above. We also invite you to PAY ONLINEbefore you apply for a passport or to pay the
administrative fee for lost or stolen passports.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Application for a Citizenship Certificate for adults and minors (Proof of

Citizenship)
Please refer to the IRCC website for information on applying for a Citizenship Certificate and to download
the comprehensive application package. This package contains a detailed Instruction Guide with
instructions for all the requirements for your application.
Ensure you consult the checklist of all required documents before arriving to your appointment.
Important: Your application will not be processed if you do not have all the applicable required documents
listed in the checklist.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Other citizenship services

Visit the Ask Travel website for the instructions and requirements for any additional citizenship service
offered by Government of Canada offices near your location. The services will not be provided if you do not
have all the applicable required documents listed in AskTravel.

Passport pickup
Ensure to bring a piece of identification and your pick-up slip or email (if applicable) to your appointment.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Notarial services

Notarial and document services

Please note that notarial service requests are assessed on a case by case basis. Notarial services may be
provided only when there are no local options available and when resources are sufficient to respond to such
requests.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Other Services to Canadian Citizen

General assistance to Canadians

Be prepared to provide the following documents during your appointment:

 Proof of citizenship (such as a citizenship card, or birth certificate);

 Valid, government-issued identification containing photo, personal information and a
signature;
 Any additional documents related to your request for assistance.

Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Emergency assistance to Canadians

Local emergency numbers, the Government of Canada office contact numbers and emergency resources are
all available at Ask Travel.
Canadians who require immediate emergency assistance abroad should contact the local emergency
numbers. For emergency consular assistance, call the nearest embassy or consulate and follow the
instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.
Be prepared to present the following documents during your appointment:

 Proof of citizenship (such as a citizenship card, or birth certificate);

 Valid, government-issued identification containing photo, personal information and a
signature;
 Any additional documents related to your request for assistance.

Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Mission-specific services

Passport and Citizenship

Citizenship Pickup
Regular citizenship certificate processing time can take several months. Once our office has informed you
that your document is ready for pickup, book an appointment. Bring a piece of identification to your
appointment.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

Renunciation of Canadian Citizenship

There are two application packages available to you. Choose one of the following depending on your
situation:

 The Application to Renounce Canadian Citizenship is for an adult Canadian citizen who wants to
give up citizenship.
 The Application to Renounce Canadian Citizenship – R7.1 should be used if you automatically got
citizenship because of changes to the Citizenship Act in 2009 or 2015.

Read the appropriate guide carefully before you complete the application form. The fee for processing
your application is not refundable, so make sure you are eligible to renounce your Canadian
citizenship before you apply.
The application kit contains instructions. Read those instructions, and be sure to provide the required
documents. If information or documents are missing, your application may be delayed.
Please read the instructions for application packages, fees, etc. concerning the renunciation of the Canadian
citizenship.
All documents must be submitted in either French or English. If a document is in another language, an
official translation must be provided.
Important: Your application will not be processed if you do not have all the applicable required documents
listed above.
Please visit Ask Travel for additional information specific to the Government of Canada office abroad you
will be visiting.

When applying from the United States

This is for urgent passport services ONLY. Government of Canada offices in the United States do not
provide regular passport services. If you are travelling in 20 business days or more, you must send your
application to Canada by mail.
The Ask Travel website lists the applicable fees, the accepted methods of payment, as well as photo studios
near your location. Please be advised that additional fees apply for urgent services. Application forms and
instructions are available on the Passport Program website here. Ensure all forms and documents are filled
out before arriving for your appointment. An in-person appearance is required for all urgent passport
services. We also invite you to PAY ONLINE before you apply for a passport or to pay the administrative
fee for lost or stolen passports.
In addition to all the required application documents, please ensure you bring with you:

 a piece of identification
 proof of travel in less than 20 business days or proof of a residency requirement

No citizenship or regular passport services are provided at any Government of Canada offices located in the
United States.
Passport applications must be sent to Canada by mail. You can find the information, forms and fees by
visiting Ask Travel.
Citizenship services information can be found on the Immigration, Refugees and Citizenship
Canada website.
If you require a passport urgently, contact the Canadian Citizen Services Contact Centre at 1-844-880-6519
or ccs.scc@international.gc.ca . Please be advised that additional fees apply for urgent services.

Notarial Services

Document pickup
Only book an appointment our office has informed you that your document is ready for pickup. Bring a
piece of identification to your appointment.
If you have any questions, please visit Ask Travel for additional information specific to the Government of
Canada office abroad you will be visiting.

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