CONFIDENTIALITY IN THE WORKPLACE

Workplace confidentiality can be defined as keeping the employee, customer and client

information private. Usually, it is seen that organizations take a number of steps to ensure

that client information remains confidential but when it comes to employee information,

they may not be so particular. However, this thought process needs to be changed and

the employers need to understand its importance, only then can they expect their staff to

treat client and customer information with care.

As an employee it is my responsibility to treat all the information’s in my workplace with

care and caution. It is also my responsibility that I should not disclose any information’s

that my workplace consider sensitive and confidential in order to avoid unnecessary

problems. Also, I should refrain sharing any personal details with my fellow colleagues at

work. As an employee I should also have to know what the files are and materials that I

access in my workplace and I should not discuss any business dealing with the clients,

outside work
 CONFLICT RESOLUTION

Conflict resolution is the process by which two or more parties engaged in a

disagreement, dispute, or debate reach an agreement resolving it. A number of skills are

needed for you to resolve conflicts in the workplace effectively. In every company, there

are disagreements, and differences of opinions which, if not managed, can escalate into

interpersonal conflict. Therefore, it is imperative as a company that you intervene

immediately. It is not an option not to get involved and hope that your employees sort it

out themselves. If you value your company and your positive culture, then you must take

steps to help resolve the situation as soon as you can. A situation which is causing conflict

between two employees, does not just affect them. It affects everyone around them and

can change the atmosphere very quickly for everyone involved. Other employees may

feel like they are walking on egg shells in the presence of both parties.

In order to avoid conflict resolution in my workplace I should be friendly to my co-

employees and I should learn to balance things and be understanding also. I should listen

and accept any reactions and comments sincerely to avoid any disagreements. In the

workplace it is better not to engage in any conflict to your co-employees so that you both

could have better and friendly environment, therefore we should be more open to new

things, listen and acknowledge ideas from others to make our job better and easier.
 TEAMWORK SKILLS

Teamwork skills are the qualities and abilities that allow you to work well with others

during conversations, projects, meetings or other collaborations. Having teamwork skills

is dependent on your ability to communicate well, actively listen and be responsible and

honest. There are many other additional soft skills that can help you be an exceptional

teammate at work we will discuss more below.

In the workplace it is very important to have teamwork to make the job easier and to have

good relationship to your co-employees. Teamwork skills are essential to our success in

work, no matter what is your job or position in the workplace. Working well with clients,

colleagues, managers and other people in the workplace can help us complete tasks

efficiently while creating an enjoyable environment both for ourselves and others.
 RULES AND REGULATIONS IN THE WORKPLACE

It can seem like a lot of work to create employee handbooks and policies. After all,

shouldn't your employees know that they shouldn't discriminate against a co-worker or

give a female subordinate a kiss on the cheek? The reality is most people want to do the

right thing, but sometimes they don't have the knowledge or self-awareness to do so, until

you create the rules. Obeying rules and regulations in the workplace creates an

environment where employees feel safe and comfortable to do their job effectively.