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The meaning of the acronym HRM is ______________?

A. Human Relations Management


B. Humanistic Resource Management
C. Human Resource Management
D. Human Resourceful Management

The term used before the language of modern HRM was ___________?
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A. Labour Relations
B. Personnel Management
C. Industrial Management
D. All of the above

- Who said, “Management is a multiple purpose organ that manages a business, manages a
manager and manages workers and work”?
(A) Harold Konntz

(B) Peter Drucker

(C) Kenneth O ‘Donell

(D) Anonymous

4- Under mechanism of scientific management, scientific task setting includes:


(A) Time study

(B) Motion study

(C) Method study

(D) All of the above

6- Which theory assumes that people are naturally lazy and will avoid work and
responsibilities if possible?
(A) Theory X

(B) Theory Y

(C) Theory Z

(D) None of the above


7- Who is the person you have to give importance under the company’s checklist before making
call to the consultant.
(A) Managers

(B) Employees

(C) Customer

(D) All of the above

8- What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
(A) Proximity of markets

(B) Customer preference to brands

(C) Both (A) and (B)

(D) None of the above

9- The objectives in corporate governance are


(A) Growth

(B) Stability

(C) Shareholders value maximization

(D) All of the above

10- The word________denotes a function, a task, a discipline.


(A) Management

(B) Leadership

(C) Motivation

(D) None of the above


- The factors coming under philosophy of scientific management are:
(A) Co-operation

(B) Maximum output

(C) Harmony

(D) All of the above

13- Advantage of delegation of authority results in prompt ________.


(A) Understanding

(B) Decision making

(C) Both (A) and (B)

(D) None of the above

15- Which law states that ‘you get what you deserve and not what you desire’?
(A) Law of destiny

(B) Law of Karma

(C) Law of vision

(D) Law of peace

16- Positive motivation makes people willing to do their work in the best way they can and
improve their ________.
(A) Skills

(B) Performance

(C) Both (A) and (B)

(D) None of the above

17-______ is a tool for corporate governance.


(A) Management

(B) Communication

(C) Coordination
(D) All of the above

18-Who is the father of the three-needs theory?


(A) Vroom

(B) McClelland

(C) Peter Drucker

(D) None of the above

19-The non-financial type of motivators would be


(A) Encouragement

(B) Freedom

(C) Recognition

(D) All of the above

20- Learning organizations are adaptive to their________environment.


(A) Internal

(B) External

(C) Work

(D) None of the above

21- Fedrick Winslow Taylor’s Mechanism of Scientific Management includes


(A) Scientific task setting

(B) Planning the task

(C) Standardization of tools and equipments

(D) All of the above

22- Under the principles of effective ______, it is said that never delegate and disappear.
(A) Delegation

(B) Management

(C) Organisation
(D) Centralisation

23- The higher the ________ level of the employee, the lower the job satisfaction.
(A) Managerial

(B) Educational

(C) Satisfaction

(D) None of the above

24-________ is the result of human limitation to the span of management.


(A) Delegation

(B) Satisfaction

(C) Motivation

(D) Development

25- The different A’s of the service sector are


(A) Acceptability, Awareness, Answerability

(B) Acceptability, Awareness, Availability

(C) Administration, Awareness, Availability

(D) Acceptability, Acknowledgement, Availability

26- The external factor(s) that limit control is (are)


(A) govt. policies

(B) Market changes

(C) Economic changes

(D) All of the above

27- Communication barrier(s) in the international environment is (are)


(A) Loss by transmission

(B) Loss by poor retention


(C) Poor listening

(D) All of the above

28- Management is a creative and________process.


(A) Systematic

(B) Continuous

(C) Long

(D) None of the above

29- The old control technique(s) which were used through years is (are)
(A) Unity of policies

(B) Break-even analysis

(C) Budgetary control

(D) All of the above

30- What does a mission statement specify that the organization will achieve?
(A) Goals

(B) Profit

(C) Both (A) and (B)

(D) None of the above

31- ______ is a process of influencing people.


(A) Motivation

(B) Leadership

(C) Delegation

(D) Controlling

32- The following is (are) the element(s) of control


(A) Authority and knowledge
(B) Guidance and direction

(C) Constraint and restraint

(D) All of the above

33- Which type of strategies do professional managers help organizations in chalking out?
(A) Corporate

(B) Multi-disciplinary

(C) Both (A) and (B)

(D) None of the above

34- Limitation of control is (are)


(A) External factors

(B) Fixing of responsibility

(C) Internal factors

(D) Both (A) and (B)

35- MBO was invented by ________.


(A) Peter Drucker

(B) Koontz & O ‘Donell

(C) Henry Fayol

(D) None of the above

36- The relationship(s) for selecting the span of control would be:
(A) One to one

(B) Cross relationship

(C) Direct group

(D) All of the above


37- Management is said to be the combination of three factors, arts, science and the third is
(A) Profession

(B) Authority

(C) Communication

(D) None of the above

38- One of the popular forecast is


(A) Technological

(B) Economic

(C) Demand

(D) None of the above

39- Events are occurrences designed for ________ interests.


(A) Marketing

(B) Customer

(C) Both (A) and (B)

(D) Company

40- Limitation(s) of business planning is (are)


(A) Time Consuming

(B) Expensive device

(C) Heavy cost of planning

(D) All of the above

Which of the following is not a function normally performed by HR department?

A. Accounting
B. Recruitment and Selection
C. Pay and Reward
D. Employee Relations

Human Resource Management is______________?


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A. Employee oriented
B. Employer oriented
C. Legally oriented
D. None of the above

Scope of the HRM includes ______________?


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A. Retirement and separation of employees


B. HR training and development
C. Industrial relations
D. All of the above

Human Resource Management (HRM) is_________?


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A. A Staff function
B. A line function
C. A staff function, line function and accounting function
D. All of the above

The objectives of HRM are categorized as _____________?


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A. Personal objectives
B. Functional objectives
C. Organisational and social objectives
D. All of the above

The scope of HRM does not include ____________?


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A. Retirement of employees
B. Manpower planning
C. Training of employees
D. Maintenance of accounts

The meaning of the acronym ‘SHRM’ is ____________?


A. Short-term Human Resource Management
B. Strategic Human Resource Management
C. Strategestic Human Resource Management
D. Strategic Humane Resource Management

Recruitment is widely viewed as a ______________?


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A. positive process
B. negative process
C. positive as well as negative process
D. none of the above processes

Recruitment policy usually highlights need for establishing ____________?


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A. job specification
B. job analysis
C. job description
D. none of the above

The process of developing the applicant’s pool for job openings in an organization is
called___________?
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A. Hiring
B. Recruitment
C. Selection
D. Retention

A brief write-up of what the job is all about is ____________?


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A. job finding
B. job summary
C. job analysis
D. job specification

A job specification is one of the areas of ___________?


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A. job analysis
B. job design
C. job description
D. job summary
The division of the total task to be performed into a manageable and efficient unit
is____________?
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A. a job design
B. a job specification
C. a job analysis
D. a job description

Which of the following is the area from which applicants can be recruited?
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A. Employment Lines
B.Employees’ Association
C. Labour Market
D. Labour Schemes

For forecasting the demand for manpower, the important techniques used
are_____________?
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A. Delphi Techniques
B. Statistical Techniques
C. Work Study Techniques
D. All of the above

Selection of the candidates is done out of______________?


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A. Target population
B. internal sources
C. external sources
D. internal as well as external sources

HRM is considered as____________?


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A. a reactive function
B. a proactive function
C. an auxiliary function
D. an auxo-reactive function

A job design is ___________?


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A. the design involving maximum acceptable job design qualities to perform a job
B. the division of total task to be performed into manageable and efficient units
C. a systematic way of designing and determination of the worth of a job
D. none of the above

According to Edwin Flippo, the first and immediate product of job analysis is__________?
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A. the job description


B. the job design
C. the job production
D. the job specification

One of the important organizational factors affecting ‘Job Design’ is ___________?


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A. Workflow
B. Autonomy
C. Feedback
D. Diversity

Behavioral factors affecting job design are _____________?


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A. Autonomy
B. Diversity
C. Feedback
D. All of the above

Factors affecting job design are ____________?


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A. behavioral factors
B. environmental factors
C. organizational factors
D. all of the above

Organisational factors affecting job design are ______________?


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A. workforce and cultural factors


B. employee availability and abilities
C. ergonomics and cultural factors
D. feedback and diversity factors
The procedure for determining the duties and skill requirements of a job and the kind of
person who should be hired for it is ______________?
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A. job analysis
B. job design
C. job recruitment
D. job description

A list of the duties, responsibilities, reporting relationship, working conditions and


supervisory responsibilities of a job as a product of a job analysis is _____________?
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A. job enlargement
B. job design
C. job description
D. job enlistment

Job Characteristics Model is proposed by ____________?


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A. Hockman and Coldham


B. Hockman and Oldcham
C. Hackman and Oldham
D. Horkman and Olatham

The Integrated System Model of Strategic Human Resource Manaqement acknowledges


the existence within the organisation of _______________?
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A. multiple cultural and strategic environment


B. multiple stakeholders
C. multiple recruitment integrated system
D. multiple structural organisations

One of the dimensions included in the Harvard Model is ______________?


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A. HR outcomes interest
B. Behavioral interest
C. Stakeholders interest
D. Performance interest

Manpower inventory involves ________________?


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A. the classification of the inventory of workers in an organisation in addition to the qualities.
B. the classification of characteristics of personnel in an organisation, in addition to
counting their number.
C. the classification of characteristics of managers’ qualities in addition to their number.
D. the classification of characteristic features of functions for inventory in addition to the total
number of functions.

One of the external sources of recruitment is ____________?


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A. retired managers and employees


B. dependents of deceased employees
C. gate hiring
D. none of the above
(more…)

Selection is_________?
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A. Subjective
B. Objective
C. Normative
D. Positive

Recruitment__________________
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A. follows selection
B. precedes selection
C. matches selection
D. none of the above

Manpower inventory is ____________?


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A. to find out how manpower is to be utilized


B. to prepare inventory for scheduling manpower
C. the data collected about the present employees of an organization
D. the data as calculated by demand forecast and compared with inventory in respect of
manpower

E-recruiting methods include____________?


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A. internet job boards


B. career websites
C. employer websites
D. all of the above

The Job Characteristics Model is one of the most influential attempts to____________?
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A. design jobs with increased motivational properties


B. assign jobs with proper motivational properties
C. analyse jobs with increase and proper motivation
D. describe jobs with increase motivation for proper jobs

High job satisfaction is the outcome of which of the following core dimensions described by
the Job Characteristics Model?
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A. Task identity
B. Task significance
C. Feedback
D. Autonomy

Low absenteeism and turnover is the outcome of which of the following core dimensions
described by the Job Characteristics Model
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A. Autonomy
B. Feedback
C. Task Identity
D. Task Significance

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