Professional Documents
Culture Documents
I. SITUATION ANALYSIS
THE COMPANY
1.1. Vision and Mission
Mission
We are pleased and passionate in baking fresh goods that tastes great and make
every eating experience more satisfying. We will never compromise our product
quality. We will work each weekday to exceed customer expectations.
Vision
To become the nation’s distributor of pastries.
1.3. Positioning
Caga’s bakeshop is targeting schools and establishments. With Caga’s Bakeshop their target
markets would be a good basis and increase of sales because they could already cater almost
all the people in a certain school or establishments that they are delivering their pastries.
Price Positioning
1.4. S.W.O.T
Strength
Caga’s bakeshop’s strength is that they cater schools and establishments in which they are able
to deliver their goods directly to their co-partner schools and establishment. Compared to other
bakeshops around puntod, they have the cheapest price when it comes to bulk orders and
ready to deliver it directly to the customers.
Weakness
Caga’s bakeshop’s weakness is that they don’t have a stall or physical store. What they have is
just a pantry.
Opportunities
Caga’s bakeshop opportunity is the increase of orders from the copartner schools and
establishments. Caga’s bakeshop could potentially put up physical store around Cagayan de
Oro.
Threats
Caga’s bakeshop possible threats is that they wouldn’t able to deliver their goods on time due to
problems like destroy of delivery van or the driver got into serious trouble, anything that would
affect the delivery. Also, one case would be the unhealthy workers who may commit mistakes
and not so true in measuring the exact amount of ingredients and would potentially destroy the
current serve of each product.
Strength Weakness
Delivers to schools and No physical store/ stall
establishments
Cheap price
Bulk orders
Opportunities Threats
Put up physical store Workers unfaithful
Branch out Delivery vans destroyed
1.5 Competition
DIRECT COMPETITORS
INDIRECT COMPETOITORS
Caga’s bakeshop is a pastry business in which they offer pastries that would fill up your tummy
at a low cost. Customers especially schools and establishments should buy bulk orders from
Caga’s bakeshop because the business serves good, delicious and high quality pastries at a
very low cost.
One certain issue is that the goods weren’t able to deliver on time, due to no driver for the
delivery van and the van’s engine is destroyed. Ms. Caga makes sure that next time they would
check upon the delivery van or to ensure there would be someone to take the goods to their
destination. She also, believes that this issue wouldn’t happen again, but as she always say
there would always be a time there would be a downfall but you have to uplift and start going
again.
The business makes their products clean and healthy. To gain profit they also ensure the safety
of their workers and consumers. They make sure that they don’t miss any deliveries because
this is the source of their income.
The business’ marketing objective is catering good quality products at a low cost, because the
business believes that when they are able to sell this good quality products consumers would
continue to support and buy their products and especially if the products are sold as bulk and it
has a low range prices. The bakeshop has no advertisements and promotions at all. They just
believe in the “word of mouth” in which it was really effective because they are not only serving
schools and establishments now, but they also have bulk orders from the customers who have
parties, burial, and a lot more.
The business is strong due to the “word of mouth” in which the business has boomed especially
to the schools and establishments she caters.
II.6 Branding
The brand name “Caga’s bakeshop” comes from the family name of Ms. Ophelia Caga. She
planned out this business merely because she loves bake and it is easy for her to put up a
business like this. She also believes that having a business like this could help her growing
family.
Pastries are the main product of Caga’s bakeshop. The business starts with the interest of
baking of the owner and she starts with the product of cookies, Japanese, king and following
more complicated products such as crinkles, pizza, figpie and more. By making and doing the
products said it helps out the customers to choose from the given products made. Caga’s
bakeshop provides a cheap price that can satisfy the customers.
III.2 Pricing
“Great quality with a very cheap price”, the business’s price comes from the production cost in
which it is really cheap compared to competitors. The pricing must coincide with the consumers’
budget and production cost. With the bulk orders the lesser each individual product would cost.
III.3 Promotion
Caga’s Bakeshop isn’t that active when it comes to promotions. Having social media accounts
would help out the business to be known more. Also, they don’t have actual promotions like
giving out flyers and they don’t have logo at all. As a customer it is better to know a certain
product or service if they have social media accounts because in today’s generation it is already
more on technology.
3.3.1
Caga’s bakeshop is not promoting their business therefore we must start making up their logo
and their possible promotions in both actual and social media.
IV. FINANCIALS
IV.1 EXPENSE FORECAST
V. Controls
V.1 implementations
The business is good in giving out the best quality products and meeting customers’
expectations. Since the customer who is the Schools and establishments is satisfied to the
products and service given to them, we need to keep up with the consistency. We need to give
them exceeding their expectations. Also, the key to success is to give the customers what they
probably need and want because customer’s opinion would always matter.