Incidents

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 Issue
Lost important information Captured after the contract is activated - SAP REAL ESTATE

Double posting of Timesheet & Expense Sheet

Unable to display Line Items
Bank statement not loaded into SAP
CAF file not received in SAP
Unable to generate a file from a SAP pay run
Error - Internal session terminated with a runtime error CONVT_NO_NUMBER
RBOS IDOCS failed

GL account 800521 was modified by FI business last week on Wednesday by enabling for all tax categories by adding ‘*’. This c

Payment data invoice not being transferred

RECN. Contract doesnt show the contract conditions for the whole of term
Payment file did not generate today at 1 am in SAP.
Payment run showing cancelled- error
I need to settle the project. I add assets in CJ02 and get errors when trying to save
Unexpected SAP error in CJ02.
Banking statements for Ampol and Caltex NZ failed to upload into SAP
CALTEX and CSTORE BRS files posted partially
Bank Statement Data transfer failure
transaciton rerapp is for releasing rental payment. Error-unable to release payment
R1_REB_SETTLE Job failure
sap real estate transaction rerapp error

Missing Distribution Tab from rent Condition in SAP REFX Contract

Duplication of ZFI CAL biilling
gl account balances for 121455 for coy 603 is not carried forward to SAP systems in 2019 jan
IDOC files fail to transfer to SAP
Manpower have not received log file normally sent by Caltex on Mondays

Payment Run File - Error

invoice not been exported to SAP for payment from StarBOS
The P&C coordinator created a SAP contract 100001183 and filled in the details on the General data page and other tabs as pe
Initially it was created with naming convention MM_CLP_SE1, later to keep the naming convention similar to Old job renamed
During this process initially created job was not deleted (MM_CLP_SE1) , so there were 2 jobs ran at a time, which caused dupl
Provided the User parameter settings for GL balances activation
This has now been uploaded at 12:15 run. The BRS file was sent to us @ 08:01, this is the reason that is why it has not been up
User entered the date with incorrect format in WEST pack. Hence it got failed in WEST pack and not sent to SAP. User corrected
Technical team has come up with cause of the failure.
Which is due to Bank key of the Vendor .
IDOCS failed due to not open posting period 7
This is due to master data set up with "*" under Tax Category which was set up by business.
Right tax category for GL is "Blank" which was later modified and issue got resolved.
To conclude this topic , this is GL master data issue with incorrect tax category assigned to it.
MM_CLP_SES runs daily.
Whereas MM_CLP_ERS runs Weekly

Based on condition types are assigned to Lease Back contract type.

If we need more condition types to Lease Back contract type, Then we need to configure the other condition types.
To see Cash flow for the whole term, we need to modify the config – Please let us know CF period to view for example 30 years
Have checked the existing contract types where Cash flow can be viewed for the whole term ex :Head Lease.

modifying the customer master data

change BA from HOMK to CORP in Cost Center, later you can perform settlement of the PROJ.
Once you are done with the activity we will revert back BA to HOMK.
bank details are repeated.
BRS file has contains wrong information. Posted the entries manually
User has received allocated and unallocated payment in SAP, unallocated payment has been manually performed and the data
Caused by Master Data Issue
After excluding step 14 which was due to manual intervention from business.
mark tax Category as * for the GL 202600 @ Company code 94.
If there is a valuation for the contract, the distribution should not be required because all the related expense should be posted
There are some conditions that have the distribution tab & valuation because historically it was posting to the cost center that
The 94 110022 Clearing Account is now back in balance/Job has run twice ZFI_C_AR_CUST_OPENITEMS
GL balances in coy 603 are carry forward to 2019 through background Job which is scheduled today (25.01.2019)
Cost center is in block for clearing the invoices.
FG files missed on weekly which is on Monday.
I have identified that there is a name issue in Vendor master record for vendor 836138.
Please delete the Name and re-enter manually in PRD.
Error 'Cost center APPL/51300O blocked against direct postings on 31.01.2019'.