Professional Documents
Culture Documents
2. Dishonesty or discourtesy.
10. Behavior that the Company reasonably believes is harassment or otherwise inappropriate.
B. BEHAVIOR/MANNERS
1. In the performance of employees duties and responsibilities, and in your working relations
with others, observe the basic rules of courtesy and good behavior.
2. Give due regard to the well-being of others regardless of position and rank.
3. The company may have to take disciplinary action against employees who repeatedly or
intentionally fail to follow our code of conduct. Disciplinary actions will vary depending on the
violation.
C. CUSTOMER SERVICE
2. Employees should be a strong type of person, who does not allow the bad behavior of others
to affect his personal attitude.
3. Employees represents the restaurant and customers often judge their overall experience
based upon the service they receive.
1. Employees are required to work for at least eight (8) hours during normal working days.
2. Employees are given the option of requesting to work overtime with a 1.5% increase in
regular per hour pay upon the discretion of company supervisor/manager.
3. Employee schedule is mandatory. Employees are expected to be ready to work during their
assigned schedules. Employees that are late are penalized with a decrease in work hour/s that
have been missed, and are in risk of employment termination due to habitual tardiness.
4. Employees are entitled to a one (1) hour break during normal working days dependent on
their assigned working schedule. The break of each employee is to be conducted alternately.
2. Kitchen employees are required to be in proper kitchen attire (hairnets, gloves, etc.) within
the kitchen at all times.
3. All kitchen tools, utensils, and other equipments, such as plates, spoons, forks, are to be
sanitized and washed thoroughly by designated employees as part of their closing routine.
4. Employees that are assigned to handle food storage are to handle the products in absolute
compliance to instructions on each product. This is to prevent contamination, spoilage, and
other risks brought by mismanagement.
5. Employees are expected to follow basic hygiene policies, and to sanitize and use proper
equipment whenever handling food.
F. ABSENCE
1. Employers must notify their managers if ever they will not be present, 3 days prior to the
absent day provided with a letter and reasonable excuse.
2. Emergency absences like, being sick, shall be called immediately to thei managers.
3. Absence without notifying the company will be deducted to the salary of the employee.
Three absences will have a greater risk of being termination of contract.
G. TRAINING
Potential employees are obliged to attend pre-work training that discusses the rules and
regulations of the company. Moreover, several training grounds for food safety, proper decorum
and other aspects will be implemented. Failure to undergo to these training/seminars will not
be allowed to work.
H. BENEFITS
�Training Allowance
�Transportation Allowance
�Annual increase
�Paid Training
I. SECURITY POLICY
Strong perimeter and drop ceiling security mechanism should be adopted for sensitive areas
3. A good CCTV system – in line with privacy policy that should be in place
6. All employees should be provided with valid access cards, ID cards and badges inspected by
guards on duty or the manager before going in and out of the office
7. All storage rooms and closets should be protected and connected with alarm system
9. Regularly check for any update on office security suggestions in the industry.
J. SECURITY POLICY
1. employees must receive information and training about hazards, methods to prevent harm,
and the Safety standards that apply to their workplace. And the training must be done in a
language and vocabulary workers can understand.
2. Review records of work-related injuries and illnesses that occur in their workplace.
3. Prohibiting the possession of weapons and illegal drugs in the working place.