Questioners of Jio e–services

Part A (Information of respondent)

Name:-
Gender: - Male Female
Age: - Below 18 18 to 25 25 to 35 Above 35
Profession: - Student Business Services Other
Contact No:-

Part B
Q1. What is your Education?
Matriculate Intermediate
Graduation Post Graduation

Q2. Do you use a Mobile phone? Yes No

Q3. Are you aware about Reliance jio? Yes No

Q4. Which operator’s services do you use?

Aritel Vodafone Idea Reliance jio

Q5. Form where do you watch the advertisement the most?

Television Radio Magazine Newspaper and other

Q6. What is your average monthly expenditure?

Rs. 100 to 200 Rs. 200 to 300
Rs. 300 to 400 above Rs.500
Q7.Which Feature of Reliance jio convinced you to use this?
Connectivity Schemes Entertainment Good will

Q8.What are the Reasons for Choosing Reliance jio?

Recommended by Friends Brand image
Recommended by Retailers Best Network

Q9. Which Service do you like most while using the Reliance Jio Service?
Data Services Call rate
Network coverage value added Services
Q10.For what reason do call Jio customer Care?
Value added Services
Information regarding new schemes
Complaints
Other Queries

Q11. Why did you choose this Services Provider?

Unlimited Calling Services Unlimited Data Services
Unlimited SMS Services All Services

Q12. Do You Call at Customer care? Yes No

Q13.What Should Improve In Reliance jio Services?

Improve in Network coverage Upgrade in Android version
Remove Calling Congestion Other

Q14. Do you know Jio application? Yes No

Q15.Do you have Jio account in my jio application? Yes No

Q16.Have you satisfied with my jio App? Yes No

Q17.Are you used jio browser Application? Yes No

Q18.Do you use Jio TV App? Yes No

Q19.Are you use Jio TV App? Yes No

Q20. How many time do you used Jio TV App?

Daily Rarely Never
Q21.Have you satisfied with Jio TV App? Yes No

Q 22 .Do you About Jio cinema App? Yes No

Q23.How many time do you used Jio cinema App?

Daily Rarely Never

Q24.Do you know about Jio money App? Yes No

Q25 Can we do the safe transaction with jio money App? Yes No

Q26 Have you satisfied with jio money App? Yes No

Q27 Do you like the all facilities of jio Application? Yes No

Q28. Rate the following Reliance jio services on basis of your satisfaction?
Services Very satisfied Satisfied Unsatisfied Can’t say

Network coverage

Data services

Calling services

Value added
services
Customers care

New schemes
and offers

Q29. What is your opinion about the Reliance jio e- services?

Ans: ____________________________________________________________
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“THANKS FOR YOUR VALUABLE TIME”