Assignment on

E-governance

Program: Masters of Business Administration (MBA)

Course Name: Information Management

Course Code: ITS-510

Semester: Fall- 2019

Section: 01

Prepared for Prepared by

Md. Lutfor Rahman Nazia Sabrin

BRAC University 19 16 40 21

BRAC University

Date of Submission: 3rd October, 2019

BRAC University.
E-Governance of Bangladesh
 E-Governance

Definition: “Electronic Governance” is the meaning of E-governance. It is a part of

e-Government. E-Governance is dealing with all regulations and policies to control
the services provided by the e-Government. E-governance is an on-going and
evolutionary process. It use information and communication technologies (ICTs) at
various levels of the government and the public sector and beyond, for the purpose
of enhancing governance

According to the UNESCO, “E-governance is the public sector’s use of information

and communication technologies with the aim of improving information and service
delivery, encouraging citizen participation in the decision-making process and
making government more accountable, transparent and effective. E-governance
involves new styles of leadership, new ways of debating and deciding policy and
investment, new ways of accessing education, new ways of listening to citizens and
new ways of organizing and delivering information and services. E-governance is
generally considered as a wider concept thane-government, since it can bring about
a change in the way citizens relate to governments and to each other. E-governance
can bring forth new concepts of citizenship, both in terms of citizen needs and
responsibilities. Its objective is to engage, enable and empower the citizen.”

Moreover, E-Governance refers to the utilization of information and communication

technology (ICT) for providing government services, disseminating information,
communication operations with the general public.

E-governance Model:

The basic concept of e-Governance chosen by the Council of Europe covers the use
of the electronic technologies in three areas of public action;

 Relations between the public authorities and civil society;

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  Functioning of the public authorities at all stages of the democratic
process (electronic democracy);
 The provision of public services

Figure 1: E-governance Model

 G2C (Government to Citizen)

G2C are those activities in which the government provides one-stop, on-line access
to information and services to citizens. This is the communication process of
individual citizens with the government.

 G2B (Government-to-Business)

In G2B, the government deals with businesses such as suppliers using the Internet
and other ICTs. G2B includes two two-way interactions and transactions:
government-to- business and business-to-government (B2G).

 G2G (Government - to-Government)

G2G deals with those activities that take place between different government
organizations/agencies. Many of these activities are aimed at improving the
efficiency and effectiveness of overall government operations.

 G2E (Government to Employees):

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The government of any country is the biggest employer and so it also deals with
employees on a regular basis, as other employers do. ICT helps in making the
interaction between government and employees fast and efficient, along with
raising their level of satisfaction by providing perquisites and add-on benefits.

Benefits of E-governance:

 Reduced corruption
 High transparency
 Less paper office
 Land Information Service
 Increased convenience

Position of ICT sector in Bangladesh:

According to Global Information Technology Report 2018, Bangladesh holds the

108th position .Bangladesh is moving slowly up in ICT advancement, ranking 119th in
the "networked readiness index" 2014 among 142countries.

Bangladesh Position at ICT sector

out of
Year Rank Score
country
2018 103 140 3.01
2016 112 139 3.33
2015 109 143 3.33
2014 119 142 3.21
Table 1: BD position in ICT sector

In the previous two years, Bangladesh progressed from 112th to 109th, according to
the Global Information Technology Report, Living in a hyper connected World,
prepared by the World Economic Forum (WEF).There port explores the causes and
consequences of living in an environment where the internet is accessible and
immediate; people and businesses can communicate instantly; and machines are
interconnected, creating opportunities and at the same time new challenges.

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Uses of E-governance in BD:

 Public Access Systems; that satisfy the public’s need to know and right to
know.
 Knowledge Management Systems; that turn your organization’s data into
useful, intelligent information.
 Transaction Systems; that encompass public access and knowledge
management systems.
 No rational decision support tools for public officials; technologies and data
standards that encourage information search, selection, analysis, and sharing
can strongly influence the nature.

Pros and Cons of E-governance:

Pros: As Bangladesh Government wants to digitize every operation, this has

increased the demand for effective and efficient software development through
which every operation will be less time consuming.

Cons: The main disadvantage of an electronic government is an electronic based

system which loses the person to person interaction and that is valued by a lot
of people.

This is not an impossible task, Bangladesh can gain the competitive advantage in this
region. So the country needs to boost up its infrastructure so that it can transfer its
liabilities into possibilities.

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