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Quick Start Guide
Salestrekker - Quick Start Guide |
Main Elements of Salestrekker:
Deals tab
Deals tab is a central piece of Salestrekker. It helps you organize better and simply add
deals, notes, assign tasks and change deal status and stages on spot. In it you have your
workflow displayed with all deals in all stages.
Tasks tab
Tast tab contains a list of all tasks relevant to you from all deals and workflows that you are
associated with. It is easy way to keep yourself on track and committing focus to
completion of key activities. In settings you can change notification frequency about tasks.
Contacts tab
Contacts tab contains all contacts of a user or an organization. Navigate through them,
track whole relationship with each of them, edit and fill their info, send them marketing
campaigns and easily contact them via email, phone or sms from the spot.
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Quick Start Guide
Dashboard
To quickly get up to speed about actions that are taking place in Salestrekker, go to
Dashboard and give yourself a quick tour of latest updates.
Connect Center
Connect Center contains integrated
chat and phone from which you can
place calls and send/receive sms
messages.
Chat enables you to communicate
instantly to team members, either that
belong to particular workflow or to
have discussion in organizational level.
Settings
Settings contain all customizable options of Salestrekker.
You can set up everything from your own details to users,
their roles and permissions. You can customize
appearance of your Salestrekker organization and set up
your own process regarding workflows, client
segmentation, status tags, reminders etc.
Process setup
Base of setting up your process is to set up your Workflow. Go to Settings > Workflow and
press “+ADD NEW” button in top right corner. Fill in workflow details and add stages.
When your workflow is
created you will be able
to add deals to it and
start using Salestrekker.
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Quick Start Guide
Basic functions of Salestrekker
Add Deals - This is central and most
important function of Salestrekker. To add a
deal open Deal tab and press “+ADD NEW” in top right corner. On new screen add client
contacts, deal title, deal owner, stage where you want to add deal, deal value and summary
notes.
On new screen add client contacts, deal title, deal owner, stage where you want to add deal,
deal value and summary notes. After that you can drag and drop deals in workflow as they
progress.
Add Tasks - There are several ways to do this. One of them is to go to Tasks tab and press
“+ADD NEW” button in top right corner. Then fill details about task in popup window.
Add Contacts - To add contacts go to “Contacts” tab in main menu. In the top right corner
press “+ ADD NEW” button and then fill in details. Other way of quickly adding new contact
is to fill in client details while creating new deal. New contact will be automatically created.
Add Notes, Tasks and Documents to deal - To add notes, documents and tasks to particular
deal first open deal details window. Then navigate between tabs: NOTES, TASKS, FILES and
hit “+ADD NEW” to complete the action.
Other way is to open Deal tab and hover mouse over a deal ticket. You will get two buttons:
“+ADD TASK” and “+ADD NOTE”. Click on them and follow easy steps to complete.
Use Automation - Create tasks, add documents and send notifications to clients
automatically as deal progresses to certain stage of workflow. Automation will be triggered
each time a new deal gets to those stages.
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Quick Start Guide
To set up automation you should go to the Workflow settings (Settings > Workflows > Select
one). In each phase you will have automation button and there you can assign every option
you want to automate when deal reaches that stage.
Use Client Portal - Use Client Portal to share informations directly with your clients. They
can upload documents and enter necessary information from their end that will be added
directly to deal card. You will be able to share all informations about deal progress, send
them notifications and updates from your part.
To configure what content will be displayed to clients on client portal, go to Settings > Client
portal. There you have switches that allow/disallow information sharing on Client portal.
To invite contacts to client portal, open a deal you want to share with the client and in left
sidebar choose option “Share on Client Portal” and confirm. Introduction email will be sent
along with one time authentication SMS code.
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Quick Start Guide
Use Partner Portal - Allow business partners to see all deals they are linked to, access them
and make necessary changes to help you close them faster. Beside adding comments,
editing client profile and uploading documents, partners are able to see deal progress by
workflow stages and to add new deals to your organisation.
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