Professional Documents
Culture Documents
Core Values
● Trustworthy
● Entertaining
● Social
● Explorer
NOT
● Boring
● Creepy
● Complex
How to be a great star on Hello Play
● Energy
● Connectivity
● Lighting
● Hair and makeup
● Conversations
● Friendliness
HOW TO START A CALL
❖ Smile and welcome the user to the game
❖ Build a healthy conversation
❖ If the user is shy, try to make a conversation
❖ Do not give one word answer
❖ Get to know the user and establish a common topic of
discussion
❖ If you are not fluent for the chosen language, let the
player know beforehand, so that he can set
expectation accordingly.
HOW TO END A CALL
❖ Nearing the last one minute of the
call
❖ Say goodbye to user
❖ Thank the user for playing
❖ Tell them to visit the app again
GROOMING TIPS
1. HAIR
Neatly done
Accessorize if possible
POSSIBLE BAD
POSSIBLE GOOD
2. FACE