Functionality / Feature comparison ITILITE

Type of Tool SBT

Rewards based incentive system Yes

Smart curation of choices

3 smart choices
(one policy compliant choice and 2 cheaper
Search & Display of Options choices in the time window)

Yes
Defining supplier preferences per policy across Preferred carriers / hotels can be defined across
locations / sectors locations / sectors

Yes
- Based on user's preferred location, hotel rating
Hotel Curation and customer feedback

Yes
Hotel & Travel experience rating - Choices refined over time based on user rating

Yes, basis consistent poor feedback from

Supplier blacklisting customer and ratings
Travel Manager / Controller features
 Yes
- Central Admin can auto approver in exceptional
circumstances
Central Approval to designated Admin Helps in case the Approver (manager) is on leave

Trip request approval before selection of choices

Approval workflow basis travel policy

Availability of Live Reports on tool is WIP; Charts,

Live MIS & Charts MIS available on periodic basis

Yes
- Dedicated Customer Success Manager to ensure
Quarterly Reports (with Deep Supplier & User system is functioning well and company is saving
Insights) money

Yes, For Savings + Rewards Companies,

Savings reports Savings report basis reward mechanism

High Cost Approval - above tolerance Yes

Intuitiveness of User Interfaces & Workflows

Yes
- Flight, Hotel, Cabs can all be requested together
One-step request form (like in an email)

Yes, display of all policy approved options can be

seen in 20 seconds on screen for non corp deal
Package display for Options transactions

Yes
Easy access to Trips - created, history (all trips displayed on landing page)
Automation of complex travel itineraries
 Multi-stop itineraries Yes for Domestic
Multi-modal itineraries Yes (for Flight + Bus)
Point-to-point itineraries (One-way /
Round-trip) Yes for All
Approval workflow features
Rule based approvals
(e.g., requesting time based approvals) Yes

Rejection based approvals

(e.g., auto rejection of request unless
approved within time limit) Yes
Exception approvals
(through tool) Yes
Cost approval Yes
Different Approval mechanism for Early
Bookings Yes
Policy configuration features

Yes
E.g.,
Delhi Mumbai Air Fare cap can be Rs 9000, while
Route-wise fare caps Delhi Bangalore Air Fare cap can be Rs 11000

Yes
Hotel choice capped based on Star Rating E.g., Cheapest 4 star hotel is a policy construct
(vital for International Hotels) possible

Time taken to configure policy Can configure policies instantly/ in real time

Incorporating Company deals on hotels and Can be incorporated for both Flights and Hotels,
flights increases booking TAT
Travel Services supported
Air Yes
Hotel Yes
Bus Yes
Train Yes
Visa Yes
Forex Yes
Travel Insurance Yes
Taxi No
Integrated Expense Management Tool Under Construction

Online cloud based platform with support on

Mode of booking email and calls

Booking method Self Booking tool - end to end

Support 24 hours emergency support on email and call

Dedicated Account Manager/Customer Success In-house created platform, engineering team is
Managers in-house
Others
Target Segment Companies with travel spend > 10 lacs per month

Only travel tech SAAS platform, providing

complete travel solutions; Only platform that
incentives employees with rewards mechanism to
save on business travel; convenience of bookings
with travel policy compliance and cost control;
USP Quick configurable policies and approval matrix
 Yatraforbiz/ MMTforbiz/
Quest2Travel AtyourPrice Cleartrip Business ATB- Yatra

SBT SBT SBT - B2C UI SBT

No, they provide B2C No, they provide B2C
No No rewards rewards

Retail platform UI - Long listKajol:

of Long list of options
Long list of options Long list of options options received
3 choices provideson Email
(sort is not policy driven but (sort is not policy driven but (sort is not policy driven butbased on the timings. driven
(sort is not policy
price driven) price driven) price driven) but price driven)

Can incorporate flight,

Can incorporate flight, hotel Can incorporate flight, hotel hotel deals - cannot
deals - cannot display them as deals - cannot display them as display them as preferred
preferred options to traveller preferred options to traveller Cannot incorporate deals options to traveller

Not feasible Not feasible Not feasible Not feasible

- Options displayed in - Options displayed in - Options displayed in - Options displayed in
increasing order of price increasing order of price increasing order of price increasing order of price
- Filtering based on location not - Filtering based on location not - Filtering based on location - Filtering based on
possible possible not possible location not possible

Not feasible
Not feasible - Tool doesn't
Not feasible Not feasible - Tool doesn't automatically automatically prompt
- Tool doesn't automatically - Tool doesn't automatically prompt user to rate user to rate experience
prompt user to rate experience prompt user to rate experience experience upon completion upon completion of each
upon completion of each trip upon completion of each trip of each trip trip

Not possible Not possible Not possible Not possible

 Yes - Central Admin can Yes - Central Admin can Yes - Central Admin can Yes - Central Admin can
approve manually approve manually approve manually approve manually

Cost approval after selection of Trip Approval for trip, then Cost Cost approval after selection Cost approval after
trip approval after selection of trip of trip selection of trip

No No No No
- Only reports can be - Only reports can be - Only reports can be - Only reports can be
downloaded downloaded downloaded downloaded
- No live charts - No live charts - No live charts - No live charts

Yes
Yes Yes Quarterly reports
Quarterly reports provided - Quarterly reports provided - provided - Analytics not
Analytics not provided Analytics not provided No provided

Mis-savings report
provided for all -
Mis-savings report provided for Mis-savings report provided for comparison between
all - comparison between all - comparison between cheapest option
cheapest option displayed and cheapest option displayed and displayed and option
option actually selected option actually selected No actually selected

Not in base tool, can be

Not in base tool, can be Not in base tool, can be customised at additional
customised at additional cost customised at additional cost No cost

No
No No No Sequential request form
Sequential request form Sequential request form Sequential request form - Flight / Hotel / Bus have
- Flight / Hotel / Bus have to be - Flight / Hotel / Bus have to be - Flight / Hotel / Bus have to to be requested one by
requested one by one requested one by one be requested one by one one
- Dates not auto-filled - Dates not auto-filled - Dates not auto-filled - Dates not auto-filled

Not feasible Not feasible Not feasible Not feasible

(Each flight has multiple prices (Each flight has multiple prices (Each flight has multiple (Each flight has multiple
displayed - which can confuse displayed - which can confuse prices displayed - which can prices displayed - which
users) users) confuse users) can confuse users)

No No
No No Embedded deep into user Embedded deep into user
Embedded deep into user page Embedded deep into user page page page
 Yes Yes No No
Not possible Not possible Not possible Not possible

Yes for All Yes for All Yes for All Yes for All

Not feasible Not feasible Not feasible Not feasible

Not feasible Not feasible Not feasible Not feasible

Not feasible Not feasible Not feasible Not feasible

Yes Yes Yes Yes

Not feasible Not feasible Not feasible Not feasible

Not feasible Not feasible Not feasible Not feasible

Only flat cap for Domestic Air Only flat cap for Domestic Air Only flat cap for Domestic Air Only flat cap for Domestic
Fare Fare Fare Air Fare

Only flat cap possible Only flat cap possible Only flat cap possible Only flat cap possible
E.g., one cap for all E.g., one cap for all E.g., one cap for all E.g., one cap for all
international cities international cities international cities international cities

Policy configuration
Policy configuration cannot be Policy configuration cannot be Policy configuration cannot cannot be configured in
configured in real time configured in real time be configured in real time real time

Can be incorporated for

Can be incorporated for flights; Can be incorporated for flights; flights; for hotels -
for hotels - manual process for hotels - manual process manual process
increases booking TAT increases booking TAT No increases booking TAT

Yes Yes Yes Yes

Yes Yes Yes Yes
Yes Yes No Yes
Yes Yes No Yes
Yes Yes No Yes
Yes Yes No Yes
Yes Yes No Yes
Yes Yes No Yes

Available
Online cloud based platform
with support on email and calls with support on email and calls
Online booking tool, Manual
Booking at backend
24 hours emergency support
on email and call
In-house created platform,
engineering team is in-house
Complete Travel + Expense
platform, self booking tool
Using ChromeRiver for
phone based expense
Available Not available management
While Online Booking
B2C UI cloud based platform tool exists, mainly via
Online cloud based platform with minimum support on Emails with support on
calls emails and calls
Online booking tool,
Online booking tool, Manual Online booking tool, Manual Manual Booking at
Booking at backend Booking at backend backend
24 hours emergency
24 hours emergency support During Business hours on call, support on email and call
on email and call email White labelled tool,
In-house created platform, White labelled tool, created created by Zillious
engineering team is in-house by Zillious Software Software
Retail Platform for SMEs with
costs lower than retail
Complete Travel + Expense platform; GST credit possible;
platform, self booking tool promotional offersTrsuted brand - Yatra; promotional offers
 Dnata FCM

SBT/ OBT & Email depending

on Customer - in-house
developed platform, linked to White label Zillious
Galileo tool, OBT/ Email

No No

Kajol:
options shared as per
the timings. Full day
options shared only if
Long list of options received on required.
Long list of options
s Email received on Email
ngs. (sort is not policy driven but (sort is not policy driven
price driven) but price driven)

Can incorporate flight,

hotel deals - cannot
Can incorporate flight, hotel display them as
deals - cannot display them as preferred options to
preferred options to traveller traveller

Not feasible Not feasible on the OBT

- Options displayed in - Options displayed in
increasing order of price increasing order of price
- Filtering based on location not - Filtering based on
possible location not possible

Not feasible
- Tool doesn't
Not feasible automatically prompt
- Tool doesn't automatically user to rate experience
prompt user to rate experience upon completion of
upon completion of each trip each trip

Not possible to blacklist

certain hotels, but FCM
can restrict the hotel
inventory to the
vendors/partners that
are preferred by the
Not possible client.
 Yes - Central Admin can Yes - Central Admin can
approve manually approve manually

Cost approval after selection of Cost approval after

trip selection of trip

No No
- Only reports can be - Only reports can be
downloaded downloaded
- No live charts - No live charts

Yes
Yes Quarterly reports
Quarterly reports provided - provided - Analytics not
Analytics not provided provided

Mis-savings report provided for
all - comparison between
cheapest option displayed and
option actually selected
Mis-savings report
provided for all -
comparison between
cheapest option
displayed and option
actually selected

Not in base tool, can be

Not in base tool, can be customised at additional
customised at additional cost cost

No
No Sequential request form
Sequential request form - Flight / Hotel / Bus
- Flight / Hotel / Bus have to be have to be requested
requested one by one one by one
- Dates not auto-filled - Dates not auto-filled

Not feasible Not feasible

(Each flight has multiple prices (Each flight has multiple
displayed - which can confuse prices displayed - which
users) can confuse users)

No No
 INTL-multi city itinerary
INTL-multi city itinerary can be can be viewed on the
viewed on the OBT but cannot OBT but cannot be
be ticketed. ticketed.
Not possible Not possible

Yes for All Yes for All

Not feasible Not feasible

Not feasible Not feasible

Not feasible Not feasible

Yes Yes

Not feasible Not feasible

Not feasible Not feasible

Only flat cap for Domestic Air Only flat cap for
Fare Domestic Air Fare

Only flat cap possible Only flat cap possible

E.g., one cap for all E.g., one cap for all
international cities international cities

Policy configuration
Policy configuration cannot be cannot be configured in
configured in real time real time

Can be incorporated for

Can be incorporated for flights; flights; for hotels -
for hotels - manual process manual process
increases booking TAT increases booking TAT

Yes Yes
Yes Yes
Yes Yes
Yes Yes
Yes Yes
Yes Yes
Yes Yes
Yes Yes
 Available as a customisation Not available

While Online Booking

While Online Booking tool tool exists, mainly via
exists, mainly via Emails with Emails with support on
support on emails and calls emails and calls

Online booking tool,

Online booking tool, Manual Manual Booking at
Booking at backend backend

24 hours emergency
support on email and
24 hours emergency support on call
email and call White labelled tool,
White labelled tool, created by created by Zillious
Zillious Software Software

Have Global presence. Global Global presence. Airport

patner HRG who have a huge MAAS/Flight centre
market presence in US and Retail leisure
Europe. outlets/Travel money
Internal messaging tool that outlets for foreign
can track the SLA. currency.
Common login details for Yatraforbusiness, MMTbiz
Username/email id divya.rathi@indianiveshfund.com
Password india123

Cleartrip Business https://indianiveshfund.cleartripforbusiness.com

Username - divya.rathi@indianiveshfund.com
password - divya123

Demo Videos Quest2Travel With Sanchita - To be uploaded to drive

At Your Price With Sanchita - To be uploaded to drive

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At Your Price