QUALITY OBJECTIVES

The basic objective of the Betalink instrumentation and calibration services in the area of
quality is continuous improvement of the quality of services, which we may achieve only through
the inclusion of all processes, operational functions and employees in the system of quality
management, and in this way we can facilitate its effective functioning. We can achieve this
objective by adhering to the following principles:

 Achieve maximum employee satisfaction Levels

 Achieve greater expansion of local client base
 Achieve expansion of local facilities and capabilities in line with company plan and local needs.
 Finance performance in accordance with budgetary requirements
 Injury/accident rate superior to industry standard performance
 100% of workforce trained as required by job function and in ethics compliance
 Compliance to appropriate International Standards at all designated locations of BetaLink
laboratory activities. (e.g. ISO 17025:2005 )

The quality policy and objectives are mandatory to all employees of BICS group and the management is
committed to implement this policy.

Approved By MD: ____________________

Appendix: 02 Rev: 00 Issue Date: 20-04-2013