To Do lists

Long term Target Short term Target Urgent tasks Deadline

date Date
Training program Jan. 1st Swot analysis Oct. 4th Cold calling
and hiring process week (old customers)
V&m statements Dec. 4th Customer service
Market research Process flow Nov. 4th Renewals
Acquired customers Cotracts
monitoring
Marketing strategy Service Blueprint Dec. 1st qoutations
Business plan Marketing Plan Nov. 1st
week
Record keeping Reports
FB page Oct. 4th New customer
transition
Capacity and
constraint

Keys:

System

People

Training

Quality

Service

Efficiency and effectiveness