FREQUENCIES VARIABLES=KODE_RESP

/ORDER=ANALYSIS.

Frequencies

KODE_RESP

Cumulative
Frequency Percent Valid Percent Percent

Valid BPJS 68 69.4 69.4 69.4

NON-BPJS 30 30.6 30.6 100.0

Total 98 100.0 100.0

jenis_kelamin * KODE_RESP Crosstabulation

KODE_RESP

BPJS NON-BPJS Total

jenis_kelamin Laki-laki Count 31 14 45

% within jenis_kelamin 68.9% 31.1% 100.0%

Perempuan Count 37 16 53

% within jenis_kelamin 69.8% 30.2% 100.0%

Total Count 68 30 98

% within jenis_kelamin 69.4% 30.6% 100.0%

usia * KODE_RESP Crosstabulation

KODE_RESP

BPJS NON-BPJS Total

usia < 19 thn Count 3 2 5

% within usia 60.0% 40.0% 100.0%

20 - 39 thn Count 27 13 40

% within usia 67.5% 32.5% 100.0%

40 - 60 thn Count 27 12 39

% within usia 69.2% 30.8% 100.0%

> 60 thn Count 11 3 14

% within usia 78.6% 21.4% 100.0%

Total Count 68 30 98
% within usia 69.4% 30.6% 100.0%
 pekerjaan * KODE_RESP Crosstabulation

KODE_RESP

BPJS NON-BPJS Total

pekerjaan Pelajar Count 3 2 5

% within pekerjaan 60.0% 40.0% 100.0%

Mahasiswa Count 6 4 10

% within pekerjaan 60.0% 40.0% 100.0%

PNS Count 25 0 25

% within pekerjaan 100.0% .0% 100.0%

Swasta Count 6 0 6

% within pekerjaan 100.0% .0% 100.0%

Wiraswasta Count 7 12 19

% within pekerjaan 36.8% 63.2% 100.0%

IRT Count 13 6 19

% within pekerjaan 68.4% 31.6% 100.0%

Pensiunan Count 8 1 9

% within pekerjaan 88.9% 11.1% 100.0%

Lainnya Count 0 5 5

% within pekerjaan .0% 100.0% 100.0%

Total Count 68 30 98

% within pekerjaan 69.4% 30.6% 100.0%

KODE_RESP * kategori_tangible

Crosstab

kategori_tangible Total

Cukup Puas Puas

KODE_RESP BPJS Count 19 49 68

% within KODE_RESP 27.9% 72.1% 100.0%

NON-BPJS Count 8 22 30

% within KODE_RESP 26.7% 73.3% 100.0%

Total Count 27 71 98

% within KODE_RESP 27.6% 72.4% 100.0%

 Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-

Value df sided) sided) sided)

Pearson Chi-Square .017a 1 .896

Continuity Correctionb .000 1 1.000

Likelihood Ratio .017 1 .896

Fisher's Exact Test 1.000 .551

Linear-by-Linear Association .017 1 .897

N of Valid Casesb 98

a. 0 cells (,0%) have expected count less than 5. The minimum expected count is 8,27.

b. Computed only for a 2x2 table

KODE_RESP * kategori_reliablity

Crosstab

kategori_reliablity Total

Cukup Puas Puas

KODE_RESP BPJS Count 8 60 68

% within KODE_RESP 11.8% 88.2% 100.0%

NON-BPJS Count 3 27 30

% within KODE_RESP 10.0% 90.0% 100.0%

Total Count 11 87 98

% within KODE_RESP 11.2% 88.8% 100.0%

Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-

Value df sided) sided) sided)

Pearson Chi-Square .065a 1 .799

Continuity Correctionb .000 1 1.000

Likelihood Ratio .066 1 .797

Fisher's Exact Test 1.000 .551

Linear-by-Linear Association .064 1 .800

N of Valid Casesb 98

a. 1 cells (25,0%) have expected count less than 5. The minimum expected count is 3,37.

b. Computed only for a 2x2 table

KODE_RESP * kategori_responsiveness

Crosstab

kategori_responsiveness

Cukup Puas Puas Total

KODE_RESP BPJS Count 2 66 68

% within KODE_RESP 2.9% 97.1% 100.0%

NON-BPJS Count 2 28 30

% within KODE_RESP 6.7% 93.3% 100.0%

Total Count 4 94 98

% within KODE_RESP 4.1% 95.9% 100.0%

Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-

Value df sided) sided) sided)

Pearson Chi-Square .738a 1 .390

Continuity Correctionb .093 1 .760

Likelihood Ratio .682 1 .409

Fisher's Exact Test .584 .358

Linear-by-Linear Association .730 1 .393

N of Valid Casesb 98

a. 2 cells (50,0%) have expected count less than 5. The minimum expected count is 1,22.

b. Computed only for a 2x2 table

KODE_RESP * kategori_emphaty

Crosstab

kategori_emphaty Total

Cukup Puas Puas

KODE_RESP BPJS Count 5 63 68

% within KODE_RESP 7.4% 92.6% 100.0%

NON-BPJS Count 2 28 30

% within KODE_RESP 6.7% 93.3% 100.0%

Total Count 7 91 98

% within KODE_RESP 7.1% 92.9% 100.0%

 Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-

Value df sided) sided) sided)

Pearson Chi-Square .015a 1 .903

Continuity Correctionb .000 1 1.000

Likelihood Ratio .015 1 .903

Fisher's Exact Test 1.000 .635

Linear-by-Linear Association .015 1 .904

N of Valid Casesb 98

a. 2 cells (50,0%) have expected count less than 5. The minimum expected count is 2,14.

b. Computed only for a 2x2 table

KODE_RESP * kategori_assurance

Crosstab

kategori_assurance Total

Cukup Puas Puas

KODE_RESP BPJS Count 5 63 68

% within KODE_RESP 7.4% 92.6% 100.0%

NON-BPJS Count 2 28 30

% within KODE_RESP 6.7% 93.3% 100.0%

Total Count 7 91 98

% within KODE_RESP 7.1% 92.9% 100.0%

Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-

Value df sided) sided) sided)

Pearson Chi-Square .015a 1 .903

Continuity Correctionb .000 1 1.000

Likelihood Ratio .015 1 .903

Fisher's Exact Test 1.000 .635

Linear-by-Linear Association .015 1 .904

N of Valid Casesb 98

a. 2 cells (50,0%) have expected count less than 5. The minimum expected count is 2,14.

b. Computed only for a 2x2 table