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Before each function, the staff member in charge of the function shall brief all her/his staff on the way
the function will take place, allocate tasks accordingly and fix time schedules.
For larger functions, especially when casual staff are involved, a table plan and a job allocation plan must
be issued in order to make sure that each staff member knows her/his duties and where to perform
them. If needed, a rehearsal shall be organized.
Review Banquet event orders for functions that will happen on the day:
Although the service sequences for the Banquet Department are basically the same as these for other
F& B outlets, they have to be adapted, prepared and, if needed, rehearsed in order to cope with larger
numbers of guests.
When the organizer arrives at the hotel, she/he must be welcomed by the staff member who booked the
event. This person will introduce the guest to the Assistant Banquet Manager in charge of the function
and, together with the guest, the function sheet shall be checked to make sure that everything is
according to her/his order.
The function room where the event will take place must clearly indicate the name of the function as well
as the status in order to indicate whether the function is in progress or not.
Every staff member, especially all casual staff, must be informed about the selected service sequence
during the briefing session before the function starts.
During the banquet meeting and daily banquet briefing, all the steps of the service sequence must be
clarified to everybody. The layout of the function room(s), the assigned service area(s), bar counter(s)
and/or buffet(s) must be organized before each function.
All required equipment must be prepared and cleaned to ensure a smooth set-up and service.