PROJECT

(Reaction Paper)
In
BM7A

Submitted To:
Ma. Lilibeth R. Tagaan, LPT, LLB, MSBA
OJT Class Adviser

Submitted By:
Rhea Rizza R. Culpa
BSBA MM – 4
 STRESS MANAGEMENT

After learning about stress in this class my understanding is that, stress

symptoms may be affecting your health, even though you might not realize it.
You may think illness is to blame for that nagging headache, your frequent
forgetfulness or your decreased productivity at work. But sometimes stress is to
blame. Indeed, stress symptoms can affect your body, your thoughts and
feelings, and your behavior. There is a long list of serious health problems that
may develop due to stress. Some include depression, diabetes, hair loss, heart
disease, high blood pressure, stomach upset, sleep problems, chest pain, back
pain, obesity, obsessive-compulsive or anxiety disorder, sexual dysfunction, tooth
and gum disease, ulcers, cancer. However, after taking this class I have learned
many ways to cope with this and it has been a tremendous help to me and my
life. I believe my strengths are keeping organized and motivated. If I am not
organized it is a huge stressor for me. When I stay motivated I accomplish a lot
more things in one day, which in return is a huge stress relief. Some areas that I
show room for improvement are I need to set more weekly or monthly goals for
myself instead of just long term goals, by doing this I believe I would feel more
accomplished. One last improvement would be to improve my level of self-
discipline. The topics I related to the most or the ones that I was most interested
in were body awareness, breathing exercises, the worry and anxiety chapter,
goal setting, and time management. I really enjoyed the body awareness
exercises because it recognizes that when stressed the body automatically
tenses. Our muscles become hard, tight and tense. Holding this tension is very
tiring, and hence, a feeling of fatigue can occur. If the muscular tension has no
release, because of the constant stress levels and not knowing how to relax your
muscles can cause strain on your body. After doing this exercise in the book I
was able to recognize what tense muscles felt and looked like and what relaxed
muscles felt and looked like.

It's hard to avoid stress these days with so many competing demands for your
time and attention. But with good stress management skills, you can cope with
stress in a healthy way. One of the first steps toward good stress management is
understanding how you react to stress — and making changes if necessary. Take
an honest look at how you react to stress and then adopt or modify stress
management techniques to make sure the stress in your life doesn't lead to
health problems. Stress management skills often don't come naturally. You can
learn new stress management skills or modify your existing stress management
skills to help you cope better, though. First, take a look at how you react to
stress. Some people seem to take everything in stride. Their naturally laid-back
attitudes shine through, even in stressful situations. Another deadline? They can
handle it. The dishwasher is leaking? No problem, it will be a simple repair.
Others get anxious at the first sign of a stressful situation. Running late for a
meeting? Time to panic! Stuck in a traffic jam? Let the cursing begin! Here are
some common but unhealthy reactions to stress. Pain. You may unconsciously
clench your jaws or fists or develop muscle tension, especially in your neck and
shoulders, all of which can lead to unexplained physical pain. Stress may also
cause a variety of other health ailments, including upset stomach, shortness of
breath, back pain, headaches and insomnia. Overeating. Stress may trigger you
to eat even when you're not hungry, or you may skip exercise. In contrast, you
may eat less, actually losing weight when under more stress. Anger. Stress may
leave you with a short temper. When you're under pressure, you may find
yourself arguing with co-workers, friends or loved ones — sometimes with little
provocation or about things that have nothing to do with your stressful situation.
Crying. Stress may trigger crying jags, sometimes seemingly without warning.
Little things unrelated to your stress may leave you in tears. You also may feel
lonely or isolated. Depression. Sometimes stress may be too much to take. You
might avoid the problem, call in sick to work, feel hopeless or simply give up.
Chronic stress can be a factor in the development of depression or anxiety
disorders. Negativity. When you don't cope well with stress, you may
automatically expect the worst or magnify the negative aspects of any
undesirable situation. Smoking. Even if you quit smoking long ago, a cigarette
may seem like an easy way to relax when you're under pressure. In fact, stress
is a leading cause of having a smoking relapse. You may also find yourself
turning to alcohol or drugs to numb the effects of stress.

Stress usually doesn't just get better on its own. You may have to actively work
on getting control of the stress in your life so that it doesn't control you. When
you first identify how you react to stressful situations, you then can put yourself
in a better position to manage the stress, even if you can't eliminate it. And if
your current efforts at stress management aren't working, try something new.
 TELEPHONE COMMUNICATION

One of the oldest and widely used mechanical media of oral communication is
telephone. By telephone persons residing far away from each other can easily
exchange necessary information. By it, urgent message can be transmitted and
prompt feedback can be ensured. We can define telephonic conversation as an
exchange of information between two persons over telephone. This is not a face-
to-face conversation rather a person-to-person conversation where nobody sees
other but hears each other and interacts instantly.

Telephone calls are one of the most common ways a business communicates
with its customers, especially if the customer has a problem or question. Rather
than going into a company or sending an email and waiting for a response, a
customer can speak with someone immediately by calling the business. Based on
the frequency and length of calls, a company may have an entire department to
handle telephone calls and the issues related to those calls. If you are part of a
call center department, you can use the tips we'll cover in this lesson to
understand the challenges of talking to your customers on the phone.

An efficient business telephone system streamlines good communication

between organization and customers. The telephone offers a faster interaction
than email, is more personal, and easy and quick to use. Having telephone
conversations in a second language which is English can be very stressful to us
Filipino. If you don’t know what to say, it is very common to feel nervous in any
conversation. This is true even when speaking in your native tongue. One of the
main reasons people get nervous is because they aren’t prepared and know they
might make mistakes during the conversation.

Telephonic conversation is most effective when distance is longer and time is a

great factor. Now-a-days cell phones are becoming more popular along with land
phone as mechanical media of oral communication. Talking over telephone is an
art. Good telephoning techniques can help you win friends and create goodwill.
You voice may convey a first impression of your business or organization. There
is an old proverb “you do not get a second chance to make a first impression,”
which is fully applicable in telephone conversation. Good telephone cells require
proper planning the message before dialing the number. The following
suggestions are recommended to follow while making telephone calls-

Make the call at an appropriate time. 9.00 a.m to 5.00 p.m is appropriate time
for office or office or business calls and 9.00 a.m to 9.00 p.m is for personal
calls. Be careful of time difference when making international calls. Make sure
about the number and dial it correctly. Give the call receiver enough time to
answer the call, up to ten rings. Smile and provide details about your identity like
name, company, department, etc. Identify clearly the person you want to talk to.
Share greetings and provide the reason of your calling. Be careful and courteous
when delivering the message, and try to be sure that the receiver understands
you. Be patient when calling with a problem. You are to explain the reason
several times to make your counterpart understand the difficulty. Give complete
information to your listener if you want him call you back. If you do not reach
the intended person and want your call returned, leave a complete message
including your name, number, organization, etc. Make sense when you are to
end the conversation. Do not forget to offer “Thanks” and “Good-bye” at the end
of the call. Be considerate of other who may share your phone.

We’ve all been on a phone call that never seems to end. So, how do you end the
conversation in a respectful manner? It’s important to maintain good lines of
communication between friends, family members, and business contacts. Ending
phone calls politely is an important part of developing these relationships. While
there are many benefits of telephone communication, there are many challenges
that can cause frustration or delays like lack of body language and no eye
contact. Telephoning is an important part of doing business in English.
Telephone conversations, especially business telephone conversations, follow
certain patterns: Someone answers the phone and asks if they can help.
The caller makes a request—either to be connected to someone or for
information. The caller is connected, given information or told that they are not
in the office at the moment. If the person who is requested is not in the office,
the caller is asked to leave a message. The caller leaves a message or asks other
questions. The phone call finishes. Of course, all business telephone
conversations do not follow this rigid scheme. But this is the basic outline for
most business telephone conversations, especially those made to request
information or ask for clarification.
 COVER LETTER

Before you start writing a cover letter, you should familiarize yourself with the
document’s purpose. A cover letter is a document sent with your resume to
provide additional information on your skills and experience. The letter provides
detailed information on why you are qualified for the job you are applying for.
Don’t simply repeat what does on your resume -- rather, include specific
information on why you’re a strong match for the employer’s job requirements.
Think of your cover letter as a sales pitch that will market your credentials and
help you get the interview. As such, you want to make sure your cover letter
makes the best impression on the person who is reviewing it.

A cover letter typically accompanies each resume you send out. Employers use
cover letters as a way to screen applicants for available jobs and to determine
which candidates they would like to interview. If an employer requires a cover
letter, it will be listed in the job posting. Even if the company doesn’t ask for one,
you may want to include one anyway. It will show that you have put some extra
effort into your application. There are three general types of cover letters: The
application letter which responds to a known job opening. The prospecting letter
which inquires about possible positions. The networking letter which requests
information and assistance in your job search. When you are applying for a job
that has been posted by a company that’s hiring, you will be using the
“application letter” style.

A cover letter should complement, not duplicate, your resume. Its purpose is to
interpret the data-oriented, factual resume and add a personal touch to your
application for employment. Find out more about the differences between a
resume and a cover letter to make sure you start writing your cover letter with
the correct approach. A cover letter is often your earliest written contact with a
potential employer, creating a critical first impression. Something that might
seem like a small error, like a typo, can get your application immediately knocked
off the list. On the other hand, even if your cover letter is error-free and
perfectly written, if it is generic (and makes no reference to the company, or to
any specifics in the job description) it is also likely to be rejected by a hiring
manager.
Effective cover letters explain the reasons for your interest in the specific
organization and identify your most relevant skills or experiences. Determine
relevance by carefully reading the job description, evaluating the skills required
and matching them to your own skills. Think of instances where you applied
those skills, and how you would be effective in the position available.

There are some things that you don’t need to include in the cover letters you
write. The letter is about your qualifications for the job, not about you
personally. There is no need to share any personal information about yourself or
your family in it. If you don’t have all the qualifications the employer is seeking,
don’t mention it. Instead, focus on the credentials you have that are a match.
Don’t mention salary unless the company asks for your salary requirements. If
you have questions about the job, the salary, the schedule, or the benefits, it’s
not appropriate to mention them in the letter. One thing that’s very important is
to not write too much. Keep your letter focused, concise, and a few paragraphs
in length. It’s important to convey just enough information to entice the hiring
manager to contact you for an interview. If you write too much, it’s probably not
going to be read.

Here's an outline of the items that should be included in every cover letter.
Before you get started, it can be helpful to review some cover letter samples,
just so you have a visual of how everything fits on the page. These cover letter
examples, both written and email, are designed for a variety of different types of
job applications and employment inquiries. Do be sure to take the time to
personalize your letter, so it’s a strong endorsement of your ability to do the job
for which you’re applying.

These are Header (Your contact information should include: First and Last
Name, Street Address, City, State Zip , Phone ,Email), Salutation (Begin your
cover letter salutation with "Dr./Mr./Ms. Last Name."), Introduction (Begin
your introduction by stating what job you are applying for), Body (In a
paragraph or two, explain why you are interested in the job and why you make
an excellent candidate for the position.), Closing (In the closing section of your
cover letter, restate how your skills make you a strong fit for the company
and/or position.) and Signature (Use a complimentary close, and then end your
cover letter with your signature, handwritten, followed by your typed name.)
 PROPER MAKEUP & HAIRSTYLE

You’ve picked out a fantastic suit, polished your favorite black pumps, and slid a
few pristine copies of your resume into a sleek briefcase. But there’s something
else to consider when you’re putting together your interview look—something
that many people overlook until the morning of: your makeup. Think about it:
While your outfit definitely matters, the interviewer will spend the majority of her
time looking at your face. So, just as you dress well, you’ll want to make sure
that you’re giving the right impression, by wearing makeup that shows you’re
professional, polished, and confident. Whether you’re a mascara-only kind of girl
or own every lipstick color imaginable, here’s the run-down of what to look for in
each product when putting together an interview-ready look.

With the ensemble for your job interview all set, the next step is to determine
what to do with your hair and makeup, which can be a task in itself. Should you
stick with your everyday look, or go for a polished businesswoman? Is lip color
considered professional? How much eye makeup is too much? "It is said that an
employer sums you up in the first 30 seconds of seeing you, so putting your best
face forward on a job interview is crucial. “In putting together your interview
look, it's important to have balance. Being too overdone can come across as high
maintenance, while being too undone can suggest a lack of caring." I
recommend opting for a lightweight foundation that doesn't appear obvious and
in lieu of a too-pale or fire engine red lipstick, go for a sheer stain that provides
just enough color. "A pale lip can translate as weak, whereas a bright red can be
intimidating. A soft stain gives nice polish without being overbearing." "If eyes
are your focus, stick to a classic look and avoid trends at all costs. Matte
shadows in tones naturally found in skin are foolproof, and always make the eye
look alive." Last but certainly not least, fill in and groom your brows
appropriately. "A groomed brow is like a little black dress that never lets you
down.". If you're the type to raise your arches during conversation, this brings
more attention to that area in particular.

When you're doing your makeup for a job interview, think soft and natural.
Overall, a good rule of thumb is to choose shades within a close range of your
skin tone. You want to make a good impression without overdoing it. It's better
to blend in than it is to stand out by overdoing and wearing too much makeup.
Match Your Makeup to Your Skin Tone (Your goal is to have your makeup
blend in, not stand out.), Be Primed against Blush (Remember that job
interviews can be stressful even for people who have done many of them.), Skip
the False Eyelashes (You don't want to be worrying too much about your
appearance, so you can focus on acing your interview questions. Rather than
falsies, opt for a coat of black, waterproof mascara instead.), Avoid Clumpy
Mascara (You want to look professional and polished, not like you just got
home from a hectic night at the club. In the case of interview makeup, less is
much, much more.), Consider Natural Lip Gloss (Be careful with gloss: you
don't want it to look sticky, get smeared, or dry up and leave nasty white
residue. A thin, moisturizing lip gloss or even lip balm is a safe choice.), Lipstick
(Red lips are a glamorous classic but maybe not for your interview.) Mineral
Powder (If you're prone to sweating or getting red when you're stressed, a
lightweight mineral powder will come in handy. Just dust it on your face, either
over your foundation, concealer or bare skin if you aren't wearing a base later,
using a large brush like the one pictured.), Pencil Eyeliner (If you're used to
doing cat eyeliner, tone it down for your interview. Rather than extending your
eyeliner past the outer edge of your eye, end it right there. You can also use a
pencil, as opposed to liquid liner, to achieve a softer, less harsh look.),
Eyeshadow (Forget about the crazy, colorful eyeshadow. If you choose to wear
eyeshadow, it should hardly be noticeable.)

The way you wear your hair to a job interview can be as important as the clothes
you wear. True, what you bring to the job in experience and drive should be
most important. But remember that the employer doesn't know you yet. All the
interviewer sees is what you present that day. Keep your hairstyle from being a
distraction during the interview so the employer can focus instead on getting to
know you. After all, the interviewer is going to notice everything about your
appearance, including your hair, makeup, and attire. That first glance is
important, and you'll only have a few seconds to make a great impression! Keep
Your Hairstyle Professional and Polished, Pretty Ponytails, Pin One Side Back, Try
Loose Curls, Go Sleek, Side Bun It, Keep It Short (and Stylish), Try Natural
Waves, Rock Trendy Braids, Keep It Natural, Loosen Up, Choppy Bob, Try a
Pretty Pixie, Wear It High, Shake Up Your Ponytail, and Keep It Low Key High
Class.
 FORMAL ATTIRE FOR MEN & WOMEN

Business attire has changed significantly over the years, especially in the last 20
years. Too many people have forgotten why proper business attire is important.
Some companies prefer to allow and even encourage employees to dress freely
or casually for comfort. This tends to work well in more creative work
environments. However, other companies will typically encourage and/or require
a more defined and professional dress code to maintain a professional image of
themselves and the business, where employees routinely interact on a daily basis
with prospects, clients and business partners. Conflicts arise when employees
prefer to dress comfortably or in the most recent styles rather than realize the
importance for them to present themselves in a more professional or
conservative manner. The major reason why dressing in proper business attire is
important for every business professional is because it presents a visual image
and sends a message that the employees are professional. Another reason why
dressing in proper business attire is important in the business world is because
you never know when you will be required to meet with someone from outside
your company. Your image to this outsider will be the image remembered of
your company. In business dealings this image and message needs to be
professional. In reality, that image could indirectly mean the difference between
securing a new deal, contract or sale and losing the opportunity to make that
deal. Although a one-size-fits-all or universal dress code may not be achievable
or realistic, some universal guidelines are possible and could include the
following: Be modest. It is most important to get attention for great work rather
than gaining attention for wearing the latest fashion fad or in appropriate leisure
wear or sportswear found outside the office at a sports event, party or beach. Be
comfortable. This applies to the fit of your attire and the comfort of the shoes
you wear. First impressions and overall judgments about people are formed by
the way they dress. Since the way someone dresses affects the perception of a
company's customers or business partners, it is important to maintain a standard
of dress that creates a positive impression. Be sure to strive to achieve an
appropriate balance of employer rights and individual freedom. Some employers
experience resistance from employees who believe they have the right to groom
themselves and dress in a way that suits their personality. A commitment to
strive to achieve an appropriate balance is very important.
THE LOOK - Clothing should be crisp, neat, pressed and never wrinkled, to
project a professional, “business formal” image. Torn, dirty, and unmatched
clothing is unacceptable. ATTIRE - The standard dress code in a business formal
environment is a full matching business suit, including a jacket and dress pants
or a dress skirt. The darker the suit, the more formal! For Men - In addition to
matching pants and jacket, men should wear a button-up collared shirt, paired
with a tie. Refrain from wearing bold and bright colours or patterns in dress
shirts; white, beige or light blue are “safe” colours for collared shirts. Choose a
tie with colours and tones that match your suit and dress shirt; bolder colours
and patterns are acceptable for ties. Some men choose to wear a three-piece
suit, in which case the vest colour and material match the jacket and slacks. For
Women - A dress pant or skirt with matching jacket is considered business
formal for women. Depending on the season, jackets may be ¾ length or short
sleeve. A crop pant suit is also suitable, however the pant hem should hit mid-
calf and this style is not recommended in an interview setting. Skirts should
always sit at or just above the knee. A collared blouse or dress-material top is
recommended, and should either be tucked in or fall just below your waistline.
Tops should never hang below the hem of your suit jacket, or be so short that
they show your stomach. Always be cautious that dress shirts are not too
revealing in any business setting. Pantyhose are not required, however during
the fall and winter seasons, darker pantyhose or tights are recommended when
wearing skirts. ACCESSORIES - Depending on the colour or tone of your suit, a
black or brown belt should be worn. Coloured or white belts are not
recommended. Never wear white socks with a suit. Dress socks should always be
worn, preferably in a tone matching your suit and shoes. When in doubt, wear
black dress socks. Optional accessories for men include cufflinks or a pocket-
square. The material should match the tie. If desired, women may wear simple
and tasteful jewelry; chunky and/or bright accessories are not recommended.
FOOTWEAR - Shoes, boots, flats, open-toed and closed-toed shoes in a leather
or dress material are appropriate and should be clean and polished.
JEWELLERY, MAKEUP, PERFUME, AND COLOGNE - These should be in
good taste, with limited visible body piercing. Makeup should be used minimally
to represent a natural look. Remember, some colleagues are allergic to the
chemicals in perfumes and makeup, so wear these substances with restraint.
 CONFLICT MANAGEMENT

Conflicts are few things that happen usually between individuals/organizations.

However, there are completely different ways to handle conflicts a few are more
effective than others. Before I justify these different ways, it’s vital to grasp what
conflict is. "Conflict happens whenever disagreements exist in a very scenario
over problems with substance or whenever emotional antagonisms produce
frictions between people or groups. There are 2 distinctive forms of conflict,
"substantive conflict" and "emotional conflict". Substantive conflict arises when
one person fundamentally disagrees with another person or group in the
advance of accomplishing business. Emotional conflict intrudes into the
sentiments of a scenario, like anger, mistrust, dislike, fear, resentment. This can
be commonly known as "clash of personalities". This kind of conflict will generally
be a lot of draining, and exclude from the vital work that has to be done.
Typically this happens between co-workers who might not like each other, or
with customers who don't seem to be treated properly. I see conflict as being a
contest ought to have either rewards or recognition. We tend to explore our own
effort and hard work when some other person wins that reward or recognition,
which might bring on don't deserve. This reaction paper has explained what
conflict is and the two types of conflict there are. It listed each style of
management used to deal with conflict and which styles work best. I enjoyed
learning more about the different styles of managing conflict while writing this
paper. My desire is now to be able to recognize conflict when it happens and use
a style of management that will best resolve the issues in the conflict.

If you notice yourself getting angry in the face of differing views, ask for a time
out and step out of the content for a moment and notice if you are presently
moving toward your true goal. If not, or if the situation is just getting too
uncomfortable, check to see which of the seven strategies shown below would
be most helpful in turning your conflict into collaboration. 1. Define what the
conflict is about. Studies on spousal disputes showed that about 75% of the
time, partners are fighting about different issues. Ask the other person "What’s
the issue?" then "What’s your concern here?" or "What do you feel we are
fighting about?"
I already have practiced some of these strategies. Other important things to
consider here need to be instill so that, it can be easily remembered to apply
when related situation arises. When you have a difficult message to convey to
someone, how do you get them to listen non-defensively? This reaction paper
explores methods of delivering so-called "bad news" with maximum effectiveness
and minimum offensiveness. Consider the following situation at the office: a co-
worker consistently deflects, resists, or lashes back each time you initiate an
open an honest discussion of an issue. You’ve become frustrated or upset with
this person’s attitude and inability to hear your message. You’d like to express
how it is for you, get to an understanding or agreement, and move on. Have you
thought about why they would be resisting? Just to be difficult? Fear? Self-
preservation? Perhaps you just haven’t found a way to fly in "under their radar."
If the other person’s behavior is bothering you then you own the decision about
how to handle it. Your options are: avoid, accommodate, defer to someone else,
or confront. Don’t expect the other person to notice you are bothered. If you
tend to avoid confrontations, an important question to ask yourself is "Will the
situation change if I do nothing?”

One style of conflict management is the "cooperation" approach, where the

manager attempts to create cooperation and teamwork among the members of a
team who have a conflict. This approach is usually successful when all the
members are open to suggestion and cooperation, and want to alleviate their
differences. The key to cooperation in conflict management is to find and
approve of common answers that will resolve issues while creating cooperation
and cohesiveness between team members. Managers must be open to early
mediation and problem solving, so that conflicts do not spiral out of control.
Negotiation should also begin early, and everyone involved in the conflict should
be part of the negotiation process. It must be realized that while negotiation can
bring positive results, it may not result in the final process being agreeable to
everyone, but it should meet enough criteria to create a new and harmonious
situation, rather than a manager who uses the cooperation form of conflict
management will interact with his or her team, and is open to accommodation
and change. Their concern for others and for the success of the project is their
primary goal, and they use effective and honest techniques to manage conflicts
and misunderstandings.
 HEALTHY LIFESTYLE

Many people wish to live a good, healthy life and live to be one hundred years
old. The only problem is that they don’t want to do the work that comes with
living a long life. Hearing the words diet and exercise almost scares them away
from the thought of being a healthy individual. Many of the Filipinos are at risk of
many diseases that come with being overweight or obese. Preventing some of
those diseases is as simple as changing what and how they eat. Although being
obese is normally caused from eating poorly, you can also be at an ideal weight
but still not eat the right foods or get the right nutrients in your body. Starting a
healthier lifestyle for you comes with living a longer life. In order to have a
healthy lifestyle, you need to be educated on what you consume, have an
exercise routine, and maintain your new lifestyle. Following these steps will make
you a healthier person and help you live a longer happier life. Educating yourself
on what foods you consume is the most important part of living a healthier life.

An unhealthy lifestyle is a lifestyle where the person who is living it, is a threat to
themselves and possibly others as well. With that being stated, it is so easy to go
from a healthy lifestyle to an unhealthy lifestyle. People of today believe that life
is too short to even think about the benefits of an unhealthy lifestyle, but end up
paying for it in the long run. It isn’t too hard to live a healthy lifestyle, but the
foods that test the best to most people are the foods that are not healthy.
Overall an unhealthy lifestyle takes positive health for granted. Individuals that
have an unhealthy lifestyle take on activities that are detrimental to their health,
eat unhealthy foods, and don’t exercise regularly and gain unnecessary weight.
There are so many activities that are associated with an unhealthy lifestyle such
as smoking, drinking, not getting enough sleep. And spending too much time in
front of the TV. When smoking cigarettes, it has several negative aspects. It
causes diseases such as lung cancer and emphysema and throat and mouth
diseases. It also causes birth defects.

Living a healthy lifestyle is a conflation of several factors. One is not able to live
a healthy lifestyle without a good diet, adequate sleep, exercise, and reduced
stress. Living a healthy lifestyle is about finding happiness and learning to avoid
detrimental situation, triggers and substances that decrease overall health. None
the less, one must form a platform based on healthy morals and principles in
order to live life to its fullest potential. Part of living a healthy lifestyle is eating a
well-balanced diet. A balanced diet - or a good diet - consists of three basic
macronutrients - proteins, fats, and carbohydrates. Protein should consist of
about ten to thirty-five percent of your diet--it comes from sources such as lean
beef, seafood, dairy, or eggs. Proteins crucial role in the body includes building,
maintaining and repairing body tissue. The misconception about fat is that it is
always bad for you--it is actually essential for maintaining a healthy body; one of
fats main functions is protection. Your diet should consist of about twenty
percent fat--avocado, nuts, and olive oil are some good sources of fat.
Carbohydrates are the main energy source of the body. Therefore, your diet
should consist of at least forty-five to sixty-five percent carbohydrates some of
which come from certain vegetables, fruits, and legumes.

With the stresses of school such as, tests, time management, and deadlines, a
healthy lifestyle is vital to a student. It is not easy to get a perfect score on a
test, or even an A for that matter, depending on level of difficulty, and it is not
easy to take on the burden of responsibility that rests on a student such as a job
might interfere with a school deadline. Not only is the academic part of school
stressful, but the social aspect is as well. Image is everything to a high school or
middle school student and competing with academics, the social life sometimes
takes precedence in a student’s life. However, there needs to be a balance in
those areas. A healthy lifestyle in school is important because your habits can
affect one’s school. This relates back to eating a nutritional breakfast. Not only
will the habit of not eating a healthy breakfast, or even eating breakfast at all, it
will also influence a student’s attitude. If a student intakes a breakfast such as
waffles with maple syrup, this is mostly bread and sugar. This can cause a sugar
drop if the person continues to eat sugar throughout the day, and completely
cancels out the breakfast that was intended to feed the brain. When a sugar
drop occurs, the person is emotionally brought to a high peak where, depending
on the person, they are extremely happy, then when the unexpected sugar drop
happens, emotionally a person is brought down to their lowest point, and
sadness can occur, or crying randomly. This is not good for a student in college
who needs to perform their best with studies. Self-esteem is how a person views
his/her value, whether that is outward appearance, work ethic, or value
compared to someone else.
 OFFICE MANNERS & RIGHT CONDUCT

People are always required to know the proper etiquette whether they are at
home, in school, in public places, or in the office. Working with other people in
an organization or company requires necessary conduct or behavior so that
people can work in a friendly environment and be able to work well. Office
etiquette or office manner is very essential so that a workplace will be organized,
disciplined, conducive for work, and comfortable for the employees. Respecting
others and being well-mannered in the office make a harmonious relationship
between people in the workplace. It is important to build trust and respect
among people in the office since most workers spend most of their time at work
or in the office. This paper will provide guidelines and what to do and what not
in a workplace in order to attain a pleasant environment office. Cell Phone
Etiquette Cellular phones are regarded as a necessity nowadays. It is very handy
but can also create disturbance in people especially at work when everybody’s
quiet and busy working. It is important to be discreet when inside the workplace;
there are people who do not have any consideration at all when it comes to
using their mobile phones. One should be aware on the proper use of cellular
phones at workplace. It is important to turn the ringer off or turn it to silent or
vibrate mode so that when somebody calls or sends a text message, the other
people in the workplace will not be disturbed with the loud ring or sound of the
phone. Moreover, sounds or ringing tone from the phone can be annoying for
some people. Another point to remember is to use the cell phone only during
emergencies or important calls, such as when there is a family emergency and
any other situation that is really serious and urgent. It is a rule also not to bring
cellular phones during meetings as it can disturb not only the people in the
meeting but also the owner of the cellular phone. When someone calls or sends
messages to his or her cell phone, this could shift the owner’s attention from the
meeting to the call or text message. Email Etiquette In emailing clients, business
partners, and co-workers, one should take into account the proper and ethical
way of sending messages and letters through email. Emails should be written in
a form of letter. They should not appear as a simple note or text message that
people send to their friends or family. It is important to be courteous and formal
in writing an email. The sender should also check the grammar and spelling of
the letter as it can give a very bad impression on the sender if he or she does
not know such simple things. Emailing jokes and non-work related mails is not
also ethical and can make a very bad impression to a person. Sending these
kinds of emails can also make other people in the office feel that this person is
not working pretty well because he or she has the time to send and forward
emails that is not relevant to work.
Physical and Verbal behavior Individuals should take into consideration every act
that they do and words that they say. The way somebody talks and behaves
represents their personality and character, so it is important for employees to be
very careful with their actions and the things that they say inside the office. They
should always try to be courteous not only with the bosses but as well as with
the co-workers. They should also use language that is appropriate and not too
causal when talking to somebody. They should avoid making jokes and
comments that may not be likable to somebody and can offend them. It is very
important to think first before saying and doing something (“Office Etiquette,”
2008). Gossiping Gossiping is common among people especially people in the
workplace during lunch or break times. If a co-worker starts to gossip around, it
is advised to refuse courteously into the person who wants to gossip. It is very
important to just “mind your own business. ” People should know that the
personal life of individuals in the workplace should be respected. Elevator
Courtesy A lot of workers in a building would be either in a hurry as they are
running late to work or in a hurry to leave the office. Because of this, elevators
can be always crowded. That is why courteousness is very important for people
who use the elevator. One common rule in this is to not push people inside.
There are some people who are in a hurry that they will thrust their limb into the
elevator door and will squeeze their body to get in, so that they will be able to
make it on time to work. Relationships It is possible to have workplace romance
in the office. Therefore, people who are in a romantic relationship should be
professional enough to know what to do and not in the office. There should be
no favoritism, personal chats, fights, and even sexual acts inside the office. They
should be courteous enough to know their limitations and be able to work
professionally while working (Reid, 2008). Greeting/Common Courtesy It is
essential for the workers to greet people in the workplace such as saying “hi,”
“hello,” or “good morning” whenever they see their co-workers in the hallway,
restroom, or wherever. It is expected that some people will have a hard time to
get along with others, and there are some people who may be annoying for
somebody. Nevertheless, it is still important for them to greet each other since
they are just working in one office. They should always make an effort to smile
and be cheerful, thoughtful, and cooperative with everybody at work. Work
Space An office worker should have his own corner, table, or desk to work with.
It is very important for employees to maintain cleanliness and orderliness in the
said area. Like physical appearance, the environment also reflects the personality
of a person. Having a clean environment or surroundings makes the place
conducive to work at. One should always try to keep his or her space or working
stations orderly and organized. It is advisable to have all the files and papers be
placed in a box or folders so that it will not be scattered all over the table. Simple
cleaning is necessary and important for employees to do in their own work
stations.
 ORGANIZING COMPUTER FILES

Organizing files on your computer is just like organizing anything else. Say you
want to organize your clothes. You might sort each type of clothes into separate
stacks. Then you might pair the socks or group all the shirts by color. Or, you
could throw everything into one drawer and hope you can find the right pair of
socks when you need it. And that's how we typically treat our files: we save files
randomly to our Desktop and Documents folders, then waste time searching for
files every day. Folder structures can help, just like drawers and dividers can
keep your clothes organized. A folder structure is the way folders are organized
on your computer. As folders are added over time, you can either keep them at
the same level—like Folders 1, 2, and 3 in the chart below—or nest them within
each other for a hierarchy—like Subfolders 1B and 1B-1 below. Nested folders
generally make it easier to find specific files later, because you don’t have to sift
through all your files at once. Picture a file cabinet, with three drawers, and
several folders in each one—that's how this folder structure would look in real
life. Here’s how that same folder structure would look on a computer if you view
your files and folders in List mode: Folders and subfolders like these can keep
your files organized in a logical way. It’s easy to get into a trap of creating a
subfolder for everything. If you have 15 subfolders under every folder, though,
you might want to reconsider your strategy. At this point, subfolders stop being
helpful and start causing workflow problems. The best folder structure is the one
that mimics the way you work. Do you plan important tasks by quarter? A new
folder for each quarter's work might be good. Or do you work around projects?
Consider new folders for each project. Browsing through your folders and finding
files should be intuitive. If your method of organization is tedious, it’s going to be
tough for the rest of your team to follow along. For company projects, pick
something that works well for everyone in the team, since everyone may not
search for a file or folder in the same way you do. If you want to maintain your
folder structure long-term, you’ll want to make sure everyone understands the
system. There’s no file management silver bullet, but there are a few tricks to
help your file structure be successful. The first step to building an effective folder
structure is figuring out your top-level folder. Do you want to simply make a new
folder for every new project? Or perhaps you could organize by time, with folders
and subfolders for each year and month? Maybe you work on a couple different
types of projects, and could organize based on those types (e.g., copywriters
might work on advertisements, blogs, emails, and landing pages, while graphic
designers may divide tasks by medium, like print or digital)? Once you’ve worked
out your top-level folder, it’s time to organize your sub folders. Here are some
strategies I’ve used in the past: Inside the "advertisements" folder, I have three
tasks listed. Here’s where I put Edward Smith’s tips to use. For each task, I used
the folder name to describe the due date (mmyy), type of project (pay per click
or PPC, in this case), and which product the task is focused on. These folder
names act as both keyword tags and add an extra level of organization. If you
sort the folders by name, they’ll automatically be ordered by date due then
project type. If you search by product name or ad type, your folders should pop
up easily. Anything you’re currently working on. In this example, this folder
might contain any ad copy, banner designs, or targeting information for the
January PPC campaign that hasn’t yet been finalized. This is also a good place to
keep native or source files. Anything ready for public consumption. Don’t put files
into the final folder until they’ve been completely approved and no more changes
will be made to them. In this example, the final folder would only contain ads
ready to be posted live. Anything that doesn’t fit into your working or final folder.
Put your notes, brainstorms, research, and other miscellaneous info in here. Any
false starts can be dropped in here too if you change direction mid-project. A
false start, in this case, might be an ad concept you started working on but later
got scrapped completely. Don’t clutter up your working folders with files that will
never be considered “final;” throw them in the archive instead. This folder
structure is particularly useful if you’re working on a project with multiple pieces.
In this example, you’d most likely be creating more than one PPC ad at once.
This system also works well for teams working on a project where several people
are working on the same deliverable. The person who writes and designs the
ads, in this instance, likely won't also post the ads. If that’s the case, the person
posting the ad will know when files are ready to go live by checking the final
folder. They won’t have to ask the ad creator whether they’re ready or not,
saving everyone time. This strategy starts with the same top-level folders as the
example above, but instead focuses on keeping all the versions of a file intact.
For example, in the "blog posts" folder, I saved three different posts. These
posts are arranged by publish date (mmyy) and named by post topic, rather than
by blog post title since titles often change.
 OFFICE MANAGEMENT

Put simply, office design is about creating a space that facilitates productive and
purposeful work while leaving room for creativity, customization, and
personalization. Essentially, you’re setting a stage so everyone can bring their
props. It’s probably not the first thing you think of, but design has a huge impact
on guiding behavior at work. You’re not consciously thinking about it every time
you walk through the door, but the space you work in has a powerful effect on
your performance and purpose. Think about your current workspace. Are you a
guest, or do you belong there? If you feel like a guest, you’re less likely to put
your feet up on the chair or personalize your desk. You won’t be able focus, feel
fully comfortable, or bring your best self to work. On the other hand, if you feel
like you belong, you’ll feel more balanced and primed to enter a “flow state”.
When was the last time you were so engrossed in your work that time
disappeared? There are plenty of interior design factors that contribute to a
positive workspace that encourages productivity and purpose: lighting, color,
plants, art, food, seating, etc. At the end of the day, design is taking care of
people. With the right design, you’ll tend to people’s needs and help your team
thrive. Note that while you’re designing your office space, you can share tips
with your remote team members, as well.

Physical work spaces have a powerful impact on a wide variety of factors, like
health, morale, inclusion, creativity, collaboration, productivity, and purpose.
Let’s focus on those last two: Productivity – Poorly-designed workspaces can
have a huge effect on work, with 46% of professionals indicating that their
existing workspace heavily impacted their productivity. Level up your team’s
productivity by improving their work environment. Purpose – When we serve
others, we become better. Purpose is an extremely powerful motivator, and you
can encourage purpose through workspace design. Show employees they’re
cared for, their work is valued, and that they’re positively affecting the lives of
others. Balancing common purpose with the individual activities being performed,
balancing belonging and the need for autonomy. It recognizes the duality
involved in modern-day collaborative office work; it allows organizations to
identify what kind of environment that is right for them, and build around that.
Think about it this way: the less time you spend thinking about your work
environment is more time spent on working and feeling fulfilled. Great office
design decreases mental load and facilitates focus. Before designing any space,
think about what you’re trying to accomplish. Note how people use the current
space and think about how it will need to evolve. Observe behavior, discuss
future plans, research options, and ask what’s needed. Plan a survey to
understand how people like to work and the activities that occur in each space,
and then review your results to determine next steps. And before you get too
far, realize that sometimes what people want isn’t necessarily what they need.
You might not be able to accommodate every wish, but your team should feel
included in the process and feel heard. Keep in mind that you’ll need to see what
works, observe the actual usage of the space, and iterate.

Some people need quiet spaces, some need areas for collaboration. It’s your job
to create a balanced workplace. Think about providing rooms with whiteboards
and natural light for dynamic meetings but also nooks and crannies for those
who need to hide. Weigh the options of open workstations against personal work
spaces. You’ll want to figure out your soft/warm rooms and your hard/cold
rooms. What do I mean by that? Sometimes you want people to be comfortable,
and other times you’ll want to introduce some level of friction. For example, you
may not want people to escape to a comfy call room for a phone meeting and
then linger for a few hours. In this case, you’d want the call room to be good for
about 40 minutes and then encourage people to go somewhere else. When
planning your office design, have a reasonable idea of what you should spend
and where you should spend it. You’ll need to work with your team to determine
the sweet spot.

Depending on your budget, you may need to prioritize over a period of time,
starting with necessities and slowly adding the rest. You’ll also want to
understand how long furniture will last you. For example, do you need that chair
to last 2 years or 20? If you have an idea of what the future looks like for your
company, take that into account with your office design. We’re all naturally wired
to respond to certain inputs. As you’re designing a new space, work with the
biological and social inclinations of your team, not against the grain.
 Reaction Paper
In
On-The-Job-Training

Submitted To:
Ma. Lilibeth R. Tagaan, LPT, LLB, MSBA
OJT Class Adviser

Submitted By:
Rhea Rizza R. Culpa
BSBA MM – 4
 INTRODUCTION

On-the-job Training is part of a college curriculum that aims to train and orient
students about the work and their future career. It is a type of skill development
where a worker learns how to do the work through hands-on experience. On the
Job Training is one method by which students are exposed with different work
situation designed to give students an opportunity to experience and a chance to
apply the theories and computation that they have learned from the school. It
also helps the students to acquire relevant knowledge and skills by performing in
actual work setting. OJT is very important not only to teach students regarding
their chosen career but also to show students the reality about working. The
students will be exposed to the actual work related to the course that they are
taking. It also allows those with no experience to work and to learn at the same
time. On-the-Job Training helps the trainee to learn more about his chosen field
and practice what he has learned from the school. It helps in the building up of
the trainee’s competence. Of course, when a students is competent enough, he
will be able to do things successfully and. This training develops one’s
professionalism in dealing with people. OJT also enhances the critical thinking
abilities and discipline of the student conducting his training in a company. Our
ability to make sound decisions and evaluate pertinent factors will be improved.
Having a proper On-the-Job Training helps in the preparation of future
professionals for their future jobs. What the students learned in their On-the-Job
Training, even the little things, can be applied when they are already working.
Students will be trained not only academically but socially as well. The way they
work and communicate with others will not be a problem for them anymore. It
also gives the trainee the chance to immerse himself in his chosen field and
experience and learn the skills necessary to the industry he is interested in.
Working with experienced staff, one will be able to observe how the job is done
properly. Aside from work experience, On-the-Job Training allows us the trainee
to get acquainted with the real professionals and to meet people having different
positions in the company, either high or low. The trainee will be able to know
how to adjust to other people’s personalities and attitudes. A trainee should take
the OJT seriously as it can be a powerful tool for a person in preparing for the
next chapter of life as a professional. It can possibly be a source of
recommendation when they take that big lift from being students to career
professionals someday.
 RATIONALE

Academic institutions are faced with challenges particularly on the skills they
produced which do not match the needs of the industry. A significant number of
graduates today are unable to fill the job openings due to job-skill mismatch. A
great number of these skills found lacking by companies are taught in the
academe that is, technical, human resource and conceptual skills. In addition to
that, these same skills can also be reinforced through on-the-job training
programs. On-the-job training (OJT) programs are course requirements providing
an opportunity to apply the theories, principles and ideas learned in the academe
under supervision. These training programs expose the students to work realities
which will ideally hone their skills and prepare them once they get out of the
university or college. Achievement of the OJT program objectives ensures the
possibility of good performer graduates. The opposite will most likely produce
poor performer graduates thus, promoting job-skill mismatch. Hence, on-the-job
training programs, vital as it is, should be dynamic and skill centered for the
students to effectively grasp the practical learning in the workplace. Relative to
this, a great number of universities and colleges utilize national government
agencies and private institutions as venues for their on-the-job training
programs. Because of the importance of on-the-job training programs, there is a
need to ensure that students undertaking their training in these private and
public institutions are given skill-specific tasks and mentoring. Despite this
knowledge, there is an apparent lack of clear guidelines between the academe,
the government and participating industry partners in regards to specific learning
objectives and training needs of students endorsed to them for training.
Moreover, malpractices in the government where students are tasked to do
menial, unstructured tasks downgrade the value and learning output of OJT
programs. As a result, companies and employment agencies find the new
entrants lacking of the necessary skills during the hiring process. This is true as
well in the case of private corporations. In view thereof, it’s vital that strategic
agreements between the academe and the government as well as the academe
and private companies should be undertaken, focusing on the creation of clear
objectives, clear expectations, establish methods of learning verification and
effective monitoring and implementation specific to the on-the-job training
programs.
 OBJECTIVES

 Students with actual workplace experience, exposure to various management

styles, industrial and procedures of various occupations in relation to their
respective fields of learning.
 Standards and guidelines for OJT’s such as amount of workload, number
of hours, learning objectives, monitoring scheme and sanctions;
 Clearly establish the roles and responsibilities of involved parties and
provide for protocols regarding different situations that may arise during the
OJT;
 Promote the OJT program through standardized procedures that are
uniform, manageable, and practical so that more institutions will participate
through;
 Demonstrate the broad role and importance of the technician in
industry/commerce.
 Give the student an opportunity to establish an interest in
industrial/commercial activities.
 Provide a general work experience, so that the student can apply skills
previously acquired at the College and acquire new relevant skills.
 To provide students with work experience relevant to their chosen field of
specialization.
 To give students the opportunity to apply all the things they learned from
classroom instructions and discover new knowledge to facilitate improvement.
 To provide trainees the opportunity to acquire more skills and techniques in
doing various tasks and responsibilities.
 To enable students develop a sense of professionalism, love of work and
commitment to people they serve.
 SUMMARY AND CONTENT

INTRODUCTION
RATIONALE
OBJECTIVES
SUMMARY AND CONTENT
LEARNINGS
CONCLUSION
RECOMMENDATION
DOCUMENTATION
 LEARNINGS

The training I had in the EDP is learning many experiences each day. I was
exposed in the actual work, became familiar with the system prepared by the
Staff there and learned how to use computer that are usually used in the office.
Aside from those things, I also learned to be more sociable and to adjust myself
in the environment where I am working at and who I am working with. In my
more than a month stay there, I learned many things not only those things that
are related to my course but also the things that molded me into the person I
am right now. As I was working as a trainee at EDP, I learned to become a hard-
working person. The time to finish the task assigned to me is important, but it is
also important that I should do it correctly. I learned to appreciate even the
simplest lessons studied in school. I was able to realize the importance of
theories and formulas that were discussed in the school. Also, to understand that
everything that was taught in the school can be a tool that can be used in my
future career, because during my On-the-Job Training, the terms that I have
learned from school were used in the company where I was conducting my
training, especially those terms related to systems. In the training, I realized that
on-the-job training is not just a requirement to be completed but it is an
opportunity to show what skills, knowledge, and talents that I have and also an
opportunity to experience the feeling of being a professional already. Aside from
the experiences that I had relating to my course, this On-the-Job Training
allowed me to get acquainted with the employees. Being with them is a pleasure
because I was working with the staff in the school. During my stay as a trainee,
they kept on encouraging and motivating me to study hard and to do my best
always. I won’t forget them who challenged not just my skills and abilities but
also my patience. They are kind of person who wants everything to be done
instantly and correctly. They doesn’t like having doubts. I was always nervous
whenever they calls for my help. But with that experience that I had with my co-
OJT, I am so thankful to him because he taught me to be more patient and to be
confident of what I know is right and not to have doubt about what I can do.
Whenever they asks me to do something, they always keeps on saying that I
should do things slowly but surely. They never pressured me to make haste in
doing the tasks that she has given me. They all left a piece of advice to me that I
will surely keep in my mind and in my heart for the rest of my life. I really had a
very meaningful and memorable On-the-job Training at EDP.
 CONCLUSION

Nothing beats experience as the perfect learning tool. This On-the-job Training
served as my stepping stone to pursue my dream to be a Marketer. This training
gave me an inspiration to be more serious and focused in studying. I was
encouraged to do more efforts in my studies. Since I was given some ideas
about the work in EDP in the school where I conducted my training, I am
inspired to be a good person. Despite the short period of my training, it was still
a very meaningful one. The training enriched my confidence created a
foundation of being a good employee someday. It caused a very huge effect to
me as a Bachelor of Science in Business Administration Major in Marketing
Management. I was really renewed. I learned to be diplomatic in both action and
words. This training made me realize that it is really good to know what you’re
doing, and to love it. As a student, what I can do for now is to learn whatever I
can in school, be inspired, love the path I am taking, and do my best in
everything I do, with a positive outlook in mind. I realized that I should be more
focused in school and do everything heartily and with all that I can. BIT -
International College Bachelor of Science in Business Administration Major in
Marketing Management It is also very warm to the heart to know that you have
accomplished something and even warmer when there are people who are so
proud of what you have done and I felt this feeling during my On-the-Job
Training. It inspired me to be more determined and competitive in everything
that I do in my daily life as a student today and as a professional someday. My
On-the-Job Training is very helpful and will be very helpful to me as I continue to
take my journey as a fourth year student in the field of Marketing Management.
It really gave me a taste of the real world – a glimpse of what lies ahead after I
graduate someday.
 RECOMMENDATION

Potential of the company as a training ground

During my stay at the company as intern, I can say that it has a potential to be a
training ground for an aspiring engineers. There are things that are not taught in
school that they taught us, and the thing is that they it is not just based on some
book but they actually taught us of what is really happening in an actual
situation based on their experience. They gave me task that is related to my
course.

Suggestions for the improvement of the training program

With regards to the training program, I suggest to have a website or e-mail

where in we are able to send a day to day or weekly report online. This is for the
students to have an easy way of sending and compiling of their day to day
activity. In addition, it also help the coordinator to monitor the students under
the on the job training programs.
DOCUMENTATION