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1. Structural aspects, in the form of input that will be transformed according to criteria of the
desired products, machinery, equipment, formulas and models.
2. Functional aspects, namely the link between the component input, with inter
aksinyamulai of theplanning, implementation, control, andimprovements to obtain optim
um performance, so that operations can be run continuously.
3. Environmental aspects, is the tendency that occurs outside the system, such
as community, government, technology, economics, political, social,
cultural, demonstrated ability to adapt.
Each manager will carry out basic functions of management processes. Management
process consists of planning, organizing, setting up employees, directing, and
controlling. Operations managers to implement these management processes indecision making
in operations management functions.
Based on the aspects mentioned above, the scope of operations management is defined to be
ten important decisions in operations management are as follows:
1. The design of products and services
2. manage the quality
3. the strategy process
4. strategic location
5. Layout strategy
6. Human resources
7. Supply chain management
8. inventory management
9. scheduling
10. maintenance
Customer Satisfaction - Customer satisfaction is key within sales and production due to
the need for repeat consumer business. Along with quality management taking care of
product quality, it will also ensure for customer needs to be met. The system will provide
a methodology to utilize in order to create a desired consumer product.
Revenue Increase - With increased product quality and consumer satisfaction, this will
give the company a positive reputation within the industry. This reputation will further aid
the firm through attracting more consumers and expand the market share. Overall, this
will lead to a revenue increase and enable the company to continue to grow.