A

PROJECT REPORT ON

“A STUDY OF HR POLICIES IN In Yantra”

AT

InYantra Technologies Pvt Ltd

SUBMITTED BY

Ms.Harshada Tanaji Bhoi

UNDER THE GUIDANCE OF

PROF. KAVITA JOSHI

FACULTY MEMBER OF HUMAN RESOURCE

SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY, PUNE

In Partial Fulfillment Requirements for the Award Requirement of Master of Business

Administration
(MBA)
Batch-2017-1019

THROUGH

NAVSAHYADRI GROUP OF INSTITUTES

PUNE-411043

1
 ACKNOWLEDGMENT

I would like to thank the management at InYantra Technologies Pvt Ltd for
giving me the opportunity to do my two-month project training in their
esteemed organization.

I am highly obliged to Mr. Rohan Sonawane for granting me to undertake my

training at Shindewadi Branch.

I express my thanks to all company managers under whose able guidance and
direction. I was able to give shape to my training; their constant review and
excellent suggestion were highly helpful throughout the project.

My thanks to the entire executive who helped me gain knowledge about actual
working and the process involved in various departments.

PLACE:

DATE :

Ms.Harshada Tanaji Bhoi

2
 DECLARATION

I hereby declare that the project title “The Study of HR policies” is an original
piece of research work carried out by me under the guidance and supervision of
Prof. Kavita Joshi, Faculty Member of Human Resource.

The information has been collected from genuine & authentic sources. The
work has been submitted in partial fulfillment of the MBA Program under
Savitribai Phule Pune University.

PLACE:

DATE:

Ms.Harshada Tanaji Bhoi

3
4
 INDEX

Chapter Chapter Name Page Number

Number

1 Executive Summary 2

A. Outline Of the Study

B. Objectives Of the Study
C. Scope of Study Or Need Of Study
D. Limitations Of the Study
2 Company Profile 9

3 Research Methodology 35

4 Theoretical Concepts 39

5 Learning Of Students (Findings) 54

6 Contribution to Host Organization 56

( Suggestion/ Recommendations)
7 Conclusion 58

References

Appendix/ Questionnaires/Data Sheets/Balance Sheets

5
EXECUTIVE SUMMARY

6
 EXECUTIVE SUMMERY

The summary is the form of the concluding statement that provides the quick
review of the project report. This summary is helpful to make aware the readers
about subject under study.

In this project research has tried to cover the survey of employee working in
InYantra Technologies Pvt Ltd. Regarding “Study of HR policies” present
study has been articulated with the help of five chapters as follows.

Introduction consists of Basics theoretical concept, Statement of problem,

Objectives of study, future scope, and significance of study, principal of
evaluation & technique of evaluation.

Company profile gives information about the organization in which the research
has been conducted. This chapter includes brief history of organization, activity
of organization. This gives information about the product profile, mission,
vision & structure of organization in which research has been conduct.

Research methodology consists of information about research design and

Procedures used sources of data, research methods of data gathering.

In this project collected data is presented and analyzed. The analyzed data is
formulated in tabulated in form with their interpretation this project chapter
findings and suggestions are given. The findings are made depending upon the
data analysis. The suggestions are given on the basis of major findings and
suggestions invited from employees of the organization. Projects having
conclusions are given. The conclusion is made depending upon the data
analysis.

A) OUTLINE OF STUDY

7
 HUMAN RESOURCE POLICIES

Human Resource Policies refers to principles and rules of conduct which

“formulate, redefine, break into details and decide a number of actions” that
govern the relationship with employees in the attainment of the organization
objectives.

HR Policies cover the following:

a. Policy of hiring people with due respect to factors like

reservations, sex, marital status, and the like.
b. Policy on terms and conditions of employment-
compensation policy and methods, hours of work, overtime,
promotion, transfer, lay-off and the like.
c. Policy with regard medical assistance-sickness benefits, ESI
and company medical benefits.
d. Policy regarding housing, transport, uniform and allowances.
e. Policy regarding training and development-need for,
methods of, and frequency of training and development.

Policy regarding industrial relations, trade-union recognition, collective

bargaining, grievance procedure, participative management and communication
with workers

 Management Problem:

The HR Policies is the most important vital process lack of this will definitely
result in human live losses, money losses, production losses in the organization.
So the management of the InYantra Technologies Pvt Ltd wanted to make a
safe and proper working environment and to reduce the percentage of accidents
occurring in organization. Also it is not one-time process, it requires reviews
and updating timely for the same, they gave me this task to put my fresh inputs
and suggestions to the existing system.

8
 B) OBJECTIVES OF THE STUDY:

1. To study the HR Policies of the company.

2. To study the amendments made in the HR Policies of In Yantra Technology
Pvt Ltd since the time of incorporation.
3. To incorporate the amendments in the base policy and prepare a final policy.
4. To design a HR Policy manual for the company with special emphasis on the
“Managerial Service Conditions”.

9
C) SCOPE OF THE STUDY:

1. In any organization human resource is the most important asset. In

today’s current scenario, In Yantra Technology Pvt Ltd is a very large
manufacturer and marketer of electronic.

2. As most of the company’s overall performance depends on its employee’s

performance which depends largely on the HR POLICIES of the
organization.

3. So the project has wide scope to help the company to perform well in
today’s global competition.

4. The core of the project lies in analyzing and assessing the organization
and to design an HR POLICY manual for the organization.

HR policies &Implementation was divided into three parts are as follow:

1. Geographical Scope:

For this research the study is confined to “InYantra Technologies Pvt Ltd”

2. Conceptual Scope:

The study focused on the basic concepts of Recruitment & Selection Process
and methods.

3. Analytical Scope:

Data collected from primary source has been analyzed with the help of
statistical tools like Standard deviation.

10
D) LIMITATIONS OF THE STUDY:

 The respective persons are very busy in their work due to this we have
been taken lots of follow up to fill up structured format of training need
identification.

 Most of employees confused about format we have to spend much of time

to guide them.

11
COMPANY PROFILE

COMPANY PROFILE

12
InYantra is an ISO 9001:2015 & TS 16949:2009 certified Electronics
Manufacturing Services (EMS) Company. We were established in 2002 and are
located in Pune, India.
We at InYantra believe in providing end-to-end solution in the manufacturing of
PCB Assemblies and Box- Building integration. PCB assembly is our core
competence and we are equipped with the latest technology machinery to meet
the increasing demands of our current and future customers. We focus on High
Volume as well as High Mix (with Low to Medium volume) production and our
offerings are scalable as per the requirement of the customers

13
 COMPANY MISSION AND VISION:

 Mission:

Become a leader in Electronics Manufacturing Services (EMS) and delivering

quality products for consumption in Domestic / International markets.

 Vision:

To become a leading organization committed to meet Customers, Employees

and Shareholders expectations. We aspire to become Number one EMS
company in India.

ORGANIZATION DEPARTMENTS:

14
 PRODUCT PROFILE:

PCB Assembly

BOX BUILD ASSEMBLY

Engineering Services

15
Organizational Flow Chart

16
Organizational Working System:

17
 Sector Served
1. Power Electronics

We have established full integrated manufacturing and assembling capabilities

to offer a wide range of cost-effective services of unrivalled capacity and
reliability for our customers and always adhere to high quality standards.

2. Industrial Automation
Advancements in industrial electronics is growing at a fast pace worldwide and
inYantra has been offering ‘best-in-class’ manufacturing and assembly solutions
by leveraging our expertise and experience in this area.

3. Automotive
inYantra has seen the immense potential of electronics in automotive and has
made processes and standards to cater to the specific requirements of
automotive industry.

4. Instrumentation
Advancements in industrial electronics is growing at a fast pace worldwide and
inYantra has been offering ‘best-in-class’ manufacturing and assembly solutions
by leveraging our expertise and experience in this area.

5. MEDICAL
The field of healthcare is rapidly adopting new technologies to augment the
quality of treatment and create efficiencies for healthcare providers. At
inYantra, our engineering and manufacturing teams have worked on a variety of
medical devices and equipment .Our engineering and manufacturing teams have
developed a good understanding of the applications and have the competencies
to design and manufacture product with a high level of reliability.

6. Consumer Electronics
inYantra understands the requirements and offers services that are extremely
flexible and cost-effective, maintaining the highest standards. We offer best of
breed integrated solutions to leading OEMs and help them maintain their brand
superiority and overcome stiff competitions in their market place. We have
manufacturing and PCB assembly facilities that are of global standards and
capabilities to provide state-of-the-art electronic consumer products.

18
19
RESEARCH METHODOLOGY

20
 RESEARCH METHODOLOGY

METHOD OF DATA COLLECTION

The researcher has chosen the questionnaire methods of data collection due to
limited time in hand. While designing data-collection procedure, adequate
safeguards against bias and unreliability must be ensured. Researcher has
examined the collected data for completeness, comprehensibility, consistently
and reliability.

Researcher has also gathered secondary data which have already been collected
and analyzed by someone else. He got various information from journals,
historical documents, magazines and reports prepared by the other researchers.
For the present piece of research the investigator has used the following
methods:

 Questionnaire
 Interview
 Observation

HYPOTHESIS OF PROJECT

Human Resource Policies provided by the organization of employees works as

an agent for the growth of employees and also motivates the employees to
perform well i.e. employee performance and satisfaction is the valuable
outcome of sound of HR Policies of the organization.
The various HR Policies in Columbia Asia Hospital makes the employees
enthusiastic towards work.

21
2. Data Required:

The data is required for the study is of two types as primary data and secondary
data for accomplishment of objectives.

 Primary Data:

Primary data was collected through survey method by distributing

questionnaires to branch manager and other sales manager. The questionnaires
were carefully designed by taking into account the parameters of my study

 Secondary Data:

Apart from Primary data collected, the data collected such as Concept,
definition, importance, Company Profile, employee information and its
respective departments from the organizational booklets, records and internet is
required for research.

DATA COLLECTION SOURCE:

1. Primary Data Source:

The primary data was collected from the respondents by using structured
formats, observation, and respective information given by employees.

2. Secondary Data Source:

Secondary data was collected from the company websites.

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SAMPLING PROCEDURES:

The Random Sampling Technique is used to identify employee’s training need.

1. Selection Sampling Unit:

Sampling Unit Consists Shirwal Plant.

2. Selection of Sampling Size:

Total population of organization 110 out of this 88 of staff employees

(respondents) has selected for the study. The selected sample size is 80% of the
total population of the organization.

METHODS OF DATA GATHERING:

 Research Approach: -Survey Method

 Research Instrument: -Structured Format

 Respondents: -Employees (Staff)

1. Collection of primary data:

Structured Format:

The structured Format has been used for data gathering in the research as an
instrument for collecting the information from the respondents. This Standard
format consists of organizational training topics.

Observation:

Researcher has been observed the current working methods of employees, a

based on that have been collected the respective information about training
requirement.

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Interview:

Interview means one to one interaction with the employees. The researcher
interviewed the employees and collected the information regarding with
employees training need.

Interpretation:

The study has been conducted for identifying employee training need. That
what type of training employee needs in their respective field. The data has been
collected from the 88 employees which was available there.

24
Theoretical Concepts

25
 Theoretical Concepts

In reviewing the purpose of HR Policies at In Yantra Technology Pvt Ltd the

organization stated that the HR Policies has been a key part of the management
process for the effective utilization of human resource. The company aims to
fulfill the following objectives through its HR Policies:

 Ensure a high degree of selectivity in recruitment so as to secure super

achievers and nurture them to excel in their performance.

 Impart such induction, orientation and training as to match the individual

to the task and inculcate a high sense of organizational loyalty.

 Provide facilities for all round of growth of individual by training in and

outside the organization, reorientation, lateral mobility and self-
development through self-motivation.

 Groom every individual to realize his potential in all facets while

contributing to attain higher organizational and personal goals.

 Build teams and foster team-work as the primary instrument in all

activities.

 Recognize worthy contributions in time and appropriately, so as to

maintain a high level of employee motivation and morale. Appraisals and
promotions shall be ethical and impartial.

 Implement equitable, scientific and objective system of rewards,

incentives and control.

 Contribute towards health and welfare of employees.

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 MANAGEMENT REVIEW

Management review meeting is held every six months at the Group Review.
Meet is conducted from time to time to ensure the suitability, adequacy and
effectiveness of the HR Policies.

CORRECTIVE ACTION FOR NON CONFORMANCE

 Nonconformance to the policies mentioned is reviewed by the Group HR

Cell, respective CEO and HR Head of the company. The review will
suggest remedial measures to avoid repetition of the nonconformance
through elimination of the root causes for the same.

 Board of Directors is kept informed of the review and action plans

decided to avoid the non-conformance in the ensuing monthly meeting.

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 DOCUMENT AND DATA CONTROL

 Documents and data are generated by the Corp. HR in the form of hard
copies or electronic medium.

 Documents are reviewed and approved for adequacy by Corp. HR prior to

issue.

The various procedures that form the HR Policy of the Organization are:

1. Recruitment and selection of manpower

2. Induction and Placement
3. Job Rotation
4. Performance appraisal
5. Counseling
6. Career Planning
7. Succession planning
8. Employee training and Development
9. Human Resource Information Management System
10.Retirement Planning
11.Job Enrichment
12.Exit Interviews

A brief preview of the above mentioned policies and the various objectives that
these policies aim to achieve are given in the subsequent chapters.

Due to high level of secrecy maintained in the organization, the policies given
below are according to my understanding and interpretation of the subject.

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1. RECRUITMENT POLICY

In In Yantra Technology Pvt Ltd, recruitment and selection of

personnel is explicitly based on the criteria of their knowledge, skills
and attitudes, so as to secure super achievers and nurture them to excel
in their performance.

 All fresh candidates are absorbed only after satisfactory completion

of appropriate training.

 All direct recruitment is through the HR department.

 Detailed selection procedures as decided from time to time are

adhered to without any compromise.

 Above procedures shall undergo continuous refinement through

evaluation and feedback.

2. INDUCTION AND PLACEMENT POLICY

 At In Yantra Technology Pvt Ltd, new recruits imparted such

induction, orientation, training and placement so as to individuals
to the task and inculcate a high sense of organizational loyalty.

 The HRD Department and the concerned heads of parent

departments prepare a well-structured Induction Program to
acquaint the new recruits with the people, organizational structure,
and interface between different departments, functions and culture
of the organization.

 The Induction Program is formulated to suit the position of the

candidate and necessary to be provided to him.

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3. JOB ROTATION POLICY

 At In Yantra Technology Pvt Ltd, facilities are provided for all-

round growth of individuals through lateral mobility. This shall
enhance their employability as well as equip them to shoulder
higher responsibilities.

 Systematic Job Rotation from time to time shall have a revitalizing

effect on the individual as well as the organization.

 All promotions to the level of HODs will be considered only when

an individual has undergone rotation through at least 2 sections.

4. PERFORMANCE APPRAISAL POLICY

 Performance Appraisal grooms every individual to realize his

potential in all facets by helping to identify and achieve his
personal goals within the framework of organizational objectives.

 Appraisals shall be ethical and impartial so as to recognize worthy

contributions appropriately and in time in order to maintain a high
level of employee motivation and morale.

 The Performance Appraisal Systems aims at integration of

individual and organizational goals.

5. COUNSELLING

Counseling sessions, which are conducted by HR Department OR

Professional Counselor OR Performance Appraiser, are available
to all the employees in order to fulfill the following objectives:

 To enhance employees’ competence and job satisfaction.

 To prepare employees for future responsibilities.
 To establish a better working relationship between the superior and
subordinate.
 To enable employees to cope with personal problems.

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6. CAREER PLANNING POLICY

 Career planning system in In Yantra Technology Pvt Ltd is aimed

at developing people of the right caliber to meet present and future
needs of the organization. It shall be an essential ingredient for
Succession Planning.
 The mandatory factors to be considered prior to career planning
shall be:

a. The organization’s long and short term plans.

b. Manpower skills required towards implementing these plans.
c. Attrition rate of people with high potential, above average and
average caliber.
d. Recruitment through internal and external sources at all levels
and its ratio as appropriate to the organization.
e. The number of people recruited and trained every year.

7. SUCCESSION PLANNING POLICY

HODs and above identify successors, primary and secondary, to his

position at the time of annual appraisal. This is reviewed every year along
with the annual appraisal.

8. TRAINING AND DEVELOPMENT POLICY

 At In Yantra Technology Pvt Ltd, training and development

activities strive to ensure continuous growth of organization by
nurturing the strengths of the employees and providing the
environment and opportunity for every individual to realize his/her
potential.

 The policy aims at broadening the outlook of the individuals and

bridging the gap between actual performance and the performance
necessary to deliver results.

 Facilities are provided to all individuals towards self-development

and all round growth through training.
 HR Department identifies average performers and provides special
training.

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9. HUMAN RESOURCE INFORMATION MANAGEMENT SYSTEM

 Human Resource Information Management Systems (HRIMS)

aims at:

a. Providing accurate information about employees to

management for decision making.
b. Eliminating duplication of efforts.
c. Offering quick and easy access to human resource information
at random as well as in regular report form.

 The system has two layers of security. Access to the system is

through keying in the valid combination of username and
password. Permission to access certain programs is restricted to
identify key personnel.

 An integrated employee database is maintained and continuously

updated with information from personnel at regular intervals
regarding biographical data, work experience, qualifications, and
appraisal, training and career paths.

10.RETIREMENT PLANNING

 At In Yantra Technology Pvt Ltd, retirement of all individuals is

aided through planned programs by HR Department so as to
lessen the associated misgivings and anxiety.

11.JOB ENRICHMENT

 In Yantra Technology Pvt Ltd follows a people centered

approach to job enrichment with a view to enhance the
performance of the employee, leading to higher job satisfaction.

32
12.EXIT INTERVIEWS

The organization has a regular turnover of employees due to various

reasons such as retirement, voluntary retirement, and resignation etc.
from time to time. Feedback is obtained from the employee on occasions
of separation from the organization. Such feedback on matters that effect
wellbeing of the people is useful in improving the organization in respect
of HR Policies and practices.

33
 The HR Policy Manual (or Managerial Service condition Manual) was
designed in order to facilitate the mangers in gathering the information
regarding the various service conditions that are offered by the
organization. This manual includes the service conditions which are most
frequently asked for. The various services conditions included are:

1. Provident Fund
2. Gratuity
3. Privilege Leave
4. Superannuation Scheme
5. Medical Reimbursement & Hospitalization
6. Dental Policy
7. Group Accident Insurance Scheme
8. Housing Loan Scheme
9. Vehicle Loan Scheme
10.Phone Policy
11.Leave Travel Assistance (LTA)
12.Local Conveyance Rules
13.Transfer Policy
14.HRR Policy for Area Office Managers
15.Canteen Service
16.Cash Payments & Advance Settlements
17.Performance Excellence Scheme
18.Performance excellence Form
19.Parivar Suraksha Yojna
20.Policy for Get Together of Employees
21.Notice Period for Managerial Employees
22.Conveyance Reimbursement for Interview Candidates
23.Car Policy
24.Post Retrial Benefits
25.Inland Travel Rules
26.Foreign Travel Rules
27.Application for Housing Loan
28.Application for Car Loan
29.Application for 2-wheeler Loan
30.Application for 2-wheeler (wards) Loan

34
FINDINGS & OBSERVATION

35
 FINDINGS & OBSERVATION

 During the study of the project I observed different functions of HR Department; I got
the knowledge about the different types of HR Policies Functioning in the
organization. I also got knowledge about how the organization is following their
values in a very sincere way.

 I came to know, how & what type of facilities are being provided to the employees.

 I got the knowledge about the different departments in a manufacturing company &
idea about the challenges what the employee facing while performing their work.

 The Emphasis on providing proper working environment to their employees so that

the employees can work efficiently & smoothly.

 Employees are satisfied at In yantra technology Pvt ltd as a place to work and they
feel safe to work there.

 I observed many of employee are working from very long time, as they are not much
open to new change going around.

36
SUGGESTION

37
 SUGGESTION

 The Performance Appraisal of employee is evaluated on the basis of 360

degree feedback or 180 degree feedback.

 The Organization should focus on mentor system intend to help

employees in their career progression.

 The Organization should conduct Psychometric tests for employees.

 The Training should be mandatory for all level of employees.

 The Departments should develop constructive attitude towards each

other.

 The company should give the appropriate recognition for the

contributions and accomplishments made by employees. A flexible
reward system should be adopted by organization to improve employee
motivation.

 A more transparent and full proof communication system developed in

the organization.

 Replacing the lacuna in the current system.

 Wages and salary administration process should have a more scientific

approach laying stress on equal wages for equal work done.

38
CONCLUSION

39
 CONCLUSION

Study shows that

1. The Policy of the company provides facilities for all round growth of
individuals by training in-house and outside the organization,
reorientation, lateral mobility and self-development through self-
motivation.
2. The Policy grooms every individual to realize his potential in all facets
while contributing to attain higher organizational and personal goals.
3. The Policy builds teams and foster team-work as the primary instrument
in all activities.
4. The Policy implements equitable, scientific and objective system of
rewards, incentives and control.
5. The Policy recognizes worth contributions in time and appropriately, so
as to maintain a high level of employee motivation and morale.
6. The employees agree on the part of their performance that they know
what is expected from them.
7. The employees understand how their work goals relate to company’s
Goals
8. Company inspires the employees to do their best work every day.
9. The employees are not satisfied with the communication and decision-
Making process as it leaks the information related to organization.

40
10.The employees do not receive the appropriate recognition and rewards for
their contributions and accomplishments.
11.The employees feel that they are not paid fairly for the contributions they
make to company’s success.

41
BIBLOGRAPHY

42
 BIBLOGRAPHY

 BOOKS:

 Research Methodology , Methods & Techniques, New Age International

Publishers, by C. R.Kothari 2nd Revised Edition

 Human Resource Management – by K. Ashwathappa Sixth Edition

 Human Resource Management –by P Subha Rao Himalaya Publication

 WEBSITES:

 www.wikipedia.com
 Company website
 www.google.com

43
QUESTIONNAIRE

44
 QUESTIONNAIRE FOR THE RESEARCH

Name:-__________________________________________________

Address: - ______________________________________

1. Do you know the personnel policies of your factory?

A. Yes
B. No

2. Do you have separate Human Resource Management Department in

your factory?

A. Yes
B. No

3. Do you know employees recruitment and selection policies in your

factory?

A. Yes
B. No

4. What kind of selection procedure employed while in your appointment?

A. By Advertising
B. By Introduction
C. By Application
D. By District Employment Exchange

5. Kind of selection.

A. Daily Wage
B. Contractual Base
C. Seasonal Base
D. Permanent

45
6. Had you under gone through Medical Examination while the process of
your Selection?

A. Yes
B. No

7. Is there government social reservation technique uses in the selection

process?

A. Yes
B. No

8. What nature of job do you do in the factory?

A. Technical
B. Administrative

9. Do you think the recruitment and selection process is worth?

A. Yes
B. No

10. If no, what kinds of changes do you expects.

11. Do you know the policies related to education, training and

development utilized your factory?

A. Yes
B. No

12. Does the factory motivate you to take further education?

A. Yes
B. No

13. Does the factory provide training to overcome the difficulties while you
are working?

A. No
B. Yes

46
14. What kind of methods used to give training?

A. Seminars
B. Workshops
C. Job Placement
D. Others

15. Are you satisfied with the facilities such as education and training in
your factory?

A. Yes
B. No

16. Do you feel to acquire the new skills to make your work easy?

A. Yes
B. No

17. What kind of ideas do you suggest about the effective training?

A. Availability of Tools
B. Organization of Workshops
C. Financial Help
D. Convenient/Spare Tim

18. Do you know the different commission about wage, service conditions;
labour welfare social securities, which are to your work field?

A. Yes
B. No

19. Do you get payment as per terms and conditions?

A. Yes
B. No

20. Do you get regular payment?

A. Yes
B. No

47
21. Do you get extra payment as you work more than your given schedules?

A. Yes
B. No

22. What kind of methods used to pay you?

A. Time based
B. Job based

23. Do you get pay leave?

A. Yes
B. No

24. 07. Do you pay regular bonus every year?

A. Yes
B. No

25. State the nature of bonus paid to you.

A. In Cash
B. In Goods
C. In Shares

26. Are you the member of credit society of your factory?

A. Yes
B. No

27. Is there any cooperative store facility available in your factory?

A. Yes
B. No

28. Is there any loan facility provided by your factory?

A. Yes
B. No

48
29. Does the factory organize any socio-cultural programme?

A. Yes
B. No

30. Do you get any financial assistance from factory for the education of
your children?

A. Yes
B. No

31. How many leaves do you get per year?

A. Casual
B. Medical
C. Situational

32. Have you got any promotion?

A. Yes
B. No

33. 16. Is your promotion denied by the factory which you would have got?

A. Yes
B. No

34. Does the factory environment and nature of work effects on your
health?

A. Yes
B. No

35. Do your family members get the medical facilities from the factory?

A. Yes
B. No

49